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Audit trail (hash-chained, append-only)

WhenActorActionDetail
2026-10-15 09:54:14.001372+00:00EzDocs stale_evaluations_healed {'why': "these cases' facts had changed since EzDocs last thought about them — money, a document, a filing or the property — so they were rethought", 'cases': 2, 'limit': 40}
2026-10-15 09:54:12.746547+00:00EzDocs challan_queue_enteredcase {'why': 'challan-visit documents complete and payment verified'}
2026-10-15 09:54:12.484461+00:00EzDocs case_acknowledged_challan_queuedcase {'utr': '665426722516', 'fee_total': 23440}
2026-10-15 09:54:12.473350+00:00EzDocs email_shadowed:ackcase {'to': 'abhijeet.kale@phfl.com', 'body': 'Team,\n\nWe acknowledge the receipt of your mail, documents and payment. We will initiate the challan for the same. For NOI filing, we need the Index 2 copy.\
2026-10-15 09:54:12.241991+00:00EzDocs draft_withdrawncase {'why': 'the ack makes it pointless — it would ask for what the case already has', 'count': 1, 'kinds': ['fee_quote']}
2026-10-15 09:54:10.493234+00:00EzDocs draft_withdrawncase {'why': 'its asks were satisfied meanwhile — nothing pending any more; a fresh mail is written if anything changes', 'count': 1, 'first_lines': ['Team,\n\nKindly share the following to process the cha
2026-10-15 09:54:08.751900+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 15 Oct, 15:23 acknowledged the papers and the payment — the draft it answers is taken off", 'count': 1, 'kinds': ['ack_docs']}
2026-10-15 09:54:04.965149+00:00EzDocs challan_boxes_by_rulescase {'fp': '2997932f81315f0c', 'why': "'GAT NO' twice in box 1", 'anew': 'first'}
2026-10-15 09:54:02.967242+00:00EzDocs challan_boxes_composedcase {'fp': '01a91577376ee094', 'why': "EzDocs wrote the challan's property boxes from the case's boxes and the paper's own words; every number checked against them", 'anew': 'first', 'box1': '37 6TH FLOOR
2026-10-15 09:53:57.750038+00:00EzDocs reader_mail_additioncase {'fp': 'd3287546e2691733', 'add': {}, 'why': "The paper's address is in Nagpur district. The mail mentions SRO No PANVEL4, which is in Raigad district. These are two different districts.", 'asked': Tr
2026-10-15 09:53:54.841137+00:00EzDocs reader_mail_additioncase {'fp': '0a2a8e3d337dc37b', 'add': {}, 'why': 'The mail does not provide any property details.', 'asked': True, 'quote': '', 'same_property': True}
2026-10-15 09:53:50.060451+00:00EzDocs challan_boxes_by_rulescase {'fp': '26831116e17dc6aa', 'why': 'box 1 lost a number the case holds (104)', 'anew': 'first'}
2026-10-15 09:53:30.851701+00:00EzDocs file_note490case {'v': '1', 'at': '2026-10-15T09:53:30', 'why': 'reading', 'open': 4, 'mails': [{'at': '2026-10-15 09:49', 'id': '1a13efa03da05751', 'from': 'branch', 'gist': 'The branch is asking the team to process
2026-10-15 09:53:30.628690+00:00EzDocs bundle_holds503case {'why': 'EzDocs (reading the whole file) found these inside this paper; the label at the door had not — they count on the case now and are read for what they give', 'file': 'DocScanner Oct 15, 2026 15-06.pdf',
2026-10-15 09:53:30.605234+00:00EzDocs branch_from_reading501case {'why': "the branch's mail named no branch; the papers print this one — the bank's branch-wise summary places the case by it", 'branch': 'NASHIK'}
2026-10-15 09:53:30.581750+00:00EzDocs case_readcase {'how': 'uri', 'tag': '1977b29121a110ca', 'docs': ['Sanction letter (4).pdf', 'DocScanner Oct 15, 2026 15-06.pdf'], 'loan': {'amount': 2700000, 'made_of': [{'what': 'Housing Loan', 'paper': 'Sanction
2026-10-15 09:53:13.266766+00:00EzDocs chase_held_backcase {'why': 'nothing has changed since we asked — the same list would only repeat itself', 'still_waiting_for': ['Payment Screenshot with UTR']}
2026-10-15 09:53:12.511987+00:00EzDocs stale_evaluations_healed {'why': "these cases' facts had changed since EzDocs last thought about them — money, a document, a filing or the property — so they were rethought", 'cases': 1, 'limit': 40}
2026-10-15 09:53:12.262505+00:00EzDocs email_shadowed:doc_chasecase {'to': 'abhijeet.kale@phfl.com', 'body': 'Team,\n\nKindly share the following to process the challan:\n\n 1. Payment Screenshot with UTR — not received yet\n\nFor NOI filing, we also need (it does no
2026-10-15 09:53:10.973211+00:00EzDocs email_shadowed:fee_quotecase {'to': 'abhijeet.kale@phfl.com', 'body': "Team,\n\nKindly check the calculation and account details (LAN: HOU/NSK/0826/5199319).\n\n NOI Charges & Service Fees Calculator - Nestly.in\n Loan Amount
2026-10-15 09:53:10.532769+00:00EzDocs sms_matched_latecase {'ref': '665426722516', 'why': 'this credit had arrived before the case could be matched (no bill yet, or the screenshot came later) — matched now on the same evidence as a live SMS', 'amount': 23400.
2026-10-15 09:53:10.521344+00:00EzDocs payment_verifiedcase {'utr': '665426722516', 'why': "paid ₹23,400, ₹40 under our ask of ₹23,440 — the bank's own written total — the gap to our rounded-up ask is the NOI team's buffer; accepted as full", 'delta': -40.1, '
2026-10-15 09:53:10.311356+00:00EzDocs receivable_snapshotcase {'before': {'delta': None, 'status': 'awaiting', 'paid_at': None, 'received': None, 'risk_flags': [], 'verified_at': None, 'match_method': None, 'received_utr': None, 'matched_sms_id': None, 'match_co
2026-10-15 09:53:09.995588+00:00EzDocs boxes_gatheredcase {'how': 'uri', 'why': 'new mail', 'docs': ['Sanction letter (4).pdf', 'DocScanner Oct 15, 2026 15-06.pdf'], 'after': {'addresses': {'people': [['BHUSHAN BHILA AHIRRAO', [['sanction_letter', 'unsure']]
2026-10-15 09:53:09.987348+00:00EzDocs address_comparedcase {'sig': '381bdb88a3eee7b2', 'why': 'after gather', 'people': [{'home': 'Flat No. 4, Evergreen Park, Wadala Pathardi Road, Pandav Nagari, Indira Nagar, Nashik, Nashik, 422009', 'person': 'BHUSHAN BHILA
2026-10-15 09:53:09.755835+00:00EzDocs challan_boxes_composedcase {'fp': '58a869ecb35019ee', 'why': "EzDocs wrote the challan's property boxes from the case's boxes and the paper's own words; every number checked against them", 'anew': 'first', 'box1': 'FLAT NO 04 2
2026-10-15 09:53:08.496485+00:00EzDocs receivable_createdcase {'expected': 23440.1}
2026-10-15 09:53:08.237356+00:00EzDocs fee_notescase {'notes': ["total payable: bank says Rs.23,400, computed Rs.23,420 (difference Rs.-20) — desk DHC floor Rs.320 vs the Rs.300 on the bank's sheet — Rs.20 policy margin (gateway charges), not a bank err
2026-10-15 09:53:08.217836+00:00EzDocs fee_mismatch_with_bankcase {'differences': ["the bank's own rows sum to Rs.21,900 but its total says Rs.23,400"]}
2026-10-15 09:52:43.240135+00:00EzDocs documents_read_togethercase {'why': 'the files of one mail are read side by side so the draft follows in a minute or two, not after every file in a row', 'files': 2, 'seconds': 15.0, 'workers': 2}
2026-10-15 09:52:43.013087+00:00EzDocs hidden_payment_scancase {'file': 'DocScanner Oct 15, 2026 15-06.pdf', 'kind': None, 'found': 0, 'doc_id': '5846925b-96c6-476e-86fd-02a5cc729208', 'fetched': True, 'at_arrival522': True}
2026-10-15 09:52:43.001780+00:00EzDocs payment_seen_not_readcase {'why': 'the file seemed to show a payment to us but no row could be read with an amount and our name — open the file', 'file': 'DocScanner Oct 15, 2026 15-06.pdf', 'kind': None, 'doc_id': '5846925b-9
2026-10-15 09:52:40.024629+00:00EzDocs money_settledcase {'fp': '8ab8526a8169ff51', 'held': 2700000.0, 'asked': True, 'action': 'agrees', 'agrees': True, 'amount': 2700000.0, 'papers': [{'lan': 'HOU/NSK/0826/5199319', 'file': 'Sanction letter (4).pdf', 'kin
2026-10-15 09:52:39.156449+00:00EzDocs kyc_names_matchcase {'sig': 'BHUSHAN BHILA AHIRRAO|Bhushan Bhila Ahirrao|same', 'why': 'the PAN and the Aadhaar name the same person — the same words, in either order', 'score': 1.0, 'pan_file': 'DocScanner Oct 15, 2026
2026-10-15 09:52:39.136364+00:00EzDocs id_doc_filedcase {'doc': 'pan', 'file': 'DocScanner Oct 15, 2026 15-06.pdf', 'doc_id': '5846925b-96c6-476e-86fd-02a5cc729208', 'person': 'BHUSHAN BHILA AHIRRAO', 'party_id': '239e41d3-ab39-4e13-89bb-ec0332038470', 'na
2026-10-15 09:52:36.303362+00:00EzDocs roles_from_lettercase {'why': "the sanction letter lists the borrowers in order and the first is the applicant — GRAS's first party is the BORROWER, and this is the paper that says which of them that is", 'changed': ['BHUS
2026-10-15 09:52:36.258518+00:00EzDocs id_doc_filedcase {'doc': 'aadhaar', 'file': 'DocScanner Oct 15, 2026 15-06.pdf', 'doc_id': '5846925b-96c6-476e-86fd-02a5cc729208', 'person': 'BHUSHAN BHILA AHIRRAO', 'party_id': '239e41d3-ab39-4e13-89bb-ec0332038470',
2026-10-15 09:52:36.230910+00:00EzDocs kyc_address_readcase {'doc': 'aadhaar', 'pin': '422009', 'why': "the e-filing's Mortgagor page asks for the person's own address, box by box — read off the Aadhaar, so nobody types it from memory", 'city': 'Nashik', 'doc_
2026-10-15 09:52:32.728523+00:00EzDocs document_receivedcase {'file': 'DocScanner Oct 15, 2026 15-06.pdf', 'doc_type': 'aadhaar', 'confidence': 0.9, 'also_inside': ['pan', 'selfie'], 'payment_seen': 'page 7, shows payment to THINK BIGZ INITIATIVE PVT LTD', 'pay
2026-10-15 09:52:32.687313+00:00EzDocs case_read_startedcase {'tag': '9c6add44dfb84bcb', 'why': 'arrival', 'note': 'the whole file is being read — a Fill or a copy asking meanwhile waits for this reading'}
2026-10-15 09:52:32.549970+00:00EzDocs applicant_email_capturedcase {'why': "the e-filing's Mortgagor page asks for the person's e-mail — read off the letter, so nobody types it from memory", 'domain': 'gmail.com', 'source': 'sanction_letter'}
2026-10-15 09:52:32.541507+00:00EzDocs payer_mobile_capturedcase {'last4': '1497', 'source': 'sanction_letter'}
2026-10-15 09:52:32.489226+00:00EzDocs property_address_extractedcase {'confidence': 1.0, 'Address': 'Flat No 04, 2nd Floor, A Wing, Nandanbag Apartment, S No 104/5/Plot No 11, (Old S No 104/1,17 To 20 And 29+30), Indira Nagar, Shraddha Vihar, Wadala, Near Nursing
2026-10-15 09:52:32.406568+00:00EzDocs letter_read_from_print512case {'lan': 'HOU/NSK/0826/5199319', 'why': "the letter is a form the playbook knows and the bank's own system wrote it: its print is read by a rule, every figure checked against its own words, and no read
2026-10-15 09:52:32.361483+00:00EzDocs document_receivedcase {'file': 'Sanction letter (4).pdf', 'doc_type': 'sanction_letter', 'confidence': 1.0}
2026-10-15 09:52:28.010201+00:00EzDocs amount_set_from_mail_instructioncase {'now': 2700000.0, 'was': None, 'phrase': 'LOAN AMOUNT 2700000'}
2026-10-15 09:52:27.984498+00:00EzDocs mail_instruction_understoodcase {'amount': 2700000.0, 'phrase': 'LOAN AMOUNT 2700000', 'reason': None, 'instructions': [], 'urgent_disbursement': False}
2026-10-15 09:52:25.038342+00:00EzDocs branch_manifest_readcase {'declared': {'selfie': True, 'sanction_letter': True, 'payment_screenshot': True}}
2026-10-15 09:52:22.047664+00:00EzDocs case_createdcase {'lan': 'HOU/NSK/0826/5199319', 'bank': 'PNB_HFL', 'name': 'Bhushan Bhila Ahirrao', 'named_by': 'the reading of the mail', 'thread_id': '1a13efa03da05751'}
2026-10-15 09:51:09.422982+00:00EzDocs index2_docno_readcase {'why': "the title deed box takes the page's OWN number, as its header prints it — never a number it quotes for an earlier sale", 'file': 'DOC-20260923-WA0010 (1) (1) (1) (1).pdf', 'doc_id': 'c52cbf63
2026-10-15 09:51:05.193845+00:00EzDocs reader_home_addresscase {'fp': '93f2afa932dd62ba', 'from': 'the sanction letter (IMG-20261015-WA0013.jpg)', 'home': {'pin': '400094', 'flat': 'A-11', 'road': 'JAIDEV CHOWK', 'state': 'MAHARASHTRA', 'building': 'ANUSHAKTI NAG
2026-10-15 09:51:05.043839+00:00EzDocs stale_evaluations_healed {'why': "these cases' facts had changed since EzDocs last thought about them — money, a document, a filing or the property — so they were rethought", 'cases': 1, 'limit': 40}
2026-10-15 09:51:03.992457+00:00EzDocs reader_home_addresscase {'fp': '940cdbe59628e37e', 'from': 'the sanction letter (CustomerDocument068e200000kiITNAA2.pdf)', 'home': {'pin': '411017', 'area': 'COLONY NO 4 NEAR PRABHAKAR HOUSE', 'flat': 'FLAT NO 4', 'state': '
2026-10-15 09:51:02.765104+00:00EzDocs letter_home_read462case {'fp': 'doc:c49e9acc-ac38-4402-a02e-c7a9f863f9aa', 'why': "the letter prints the customer's address — written into its reading; the Mortgagor page takes it", 'file': 'IMG-20261015-WA0013.jpg', 'asked'
2026-10-15 09:50:56.160301+00:00EzDocs property_self_checkcase {'ok': False, 'why': "EzDocs checked every property box against the document's own words — the boxes named do not agree, or EzDocs could not be reached", 'notes': '', 'issues': [{'by': 'papers', 'box':
2026-10-15 09:50:12.625249+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 19:45 acknowledged the papers and the payment — the draft it answers is taken off", 'count': 1, 'kinds': ['ack']}
2026-10-15 09:50:12.545311+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 19:06 acknowledged the papers and the payment — the draft it answers is taken off", 'count': 1, 'kinds': ['ack']}
2026-10-15 09:50:12.454729+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 18:22 sent the calculation — the draft it answers is taken off", 'count': 1, 'kinds': ['fee_quote']}
2026-10-15 09:50:12.379421+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 18:20 sent the calculation — the draft it answers is taken off", 'count': 1, 'kinds': ['fee_quote']}
2026-10-15 09:50:12.306371+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 18:25 acknowledged the papers and the payment — the draft it answers is taken off", 'count': 1, 'kinds': ['ack']}
2026-10-15 09:50:12.244037+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 18:07 acknowledged the papers and the payment — the draft it answers is taken off", 'count': 1, 'kinds': ['ack']}
2026-10-15 09:50:12.144862+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 17:59 acknowledged the papers and the payment — the draft it answers is taken off", 'count': 1, 'kinds': ['ack']}
2026-10-15 09:50:12.069585+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 17:52 acknowledged the papers and the payment — the draft it answers is taken off", 'count': 1, 'kinds': ['ack']}
2026-10-15 09:50:11.968677+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 17:19 acknowledged the papers and the payment — the draft it answers is taken off", 'count': 1, 'kinds': ['ack']}
2026-10-15 09:50:11.893785+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 16:57 acknowledged the papers and the payment — the draft it answers is taken off", 'count': 1, 'kinds': ['ack']}
2026-10-15 09:50:11.827045+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 17:44 shared the paid challan — the draft it answers is taken off", 'count': 1, 'kinds': ['ack']}
2026-10-15 09:50:11.771087+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 16:57 acknowledged the papers and the payment — the draft it answers is taken off", 'count': 1, 'kinds': ['ack']}
2026-10-15 09:50:11.691600+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 16:58 acknowledged the papers and the payment — the draft it answers is taken off", 'count': 1, 'kinds': ['ack']}
2026-10-15 09:50:11.623175+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 16:32 acknowledged the papers and the payment — the draft it answers is taken off", 'count': 1, 'kinds': ['ack']}
2026-10-15 09:50:11.530664+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 16:16 acknowledged the papers and the payment — the draft it answers is taken off", 'count': 1, 'kinds': ['ack']}
2026-10-15 09:50:11.469648+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 16:55 shared the paid challan — the draft it answers is taken off", 'count': 1, 'kinds': ['ack']}
2026-10-15 09:50:11.417559+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 15:39 sent the calculation — the draft it answers is taken off", 'count': 1, 'kinds': ['fee_quote']}
2026-10-15 09:50:11.351564+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 16:41 shared the paid challan — the draft it answers is taken off", 'count': 1, 'kinds': ['ack_docs']}
2026-10-15 09:50:11.287336+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 15:21 acknowledged the papers and the payment — the draft it answers is taken off", 'count': 1, 'kinds': ['ack']}
2026-10-15 09:50:11.226285+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 16:48 shared the paid challan — the draft it answers is taken off", 'count': 1, 'kinds': ['ack']}
2026-10-15 09:50:11.160310+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 17:05 shared the paid challan — the draft it answers is taken off", 'count': 1, 'kinds': ['ack']}
2026-10-15 09:50:11.129484+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 15:28 asked for papers — the draft it answers is taken off", 'count': 1, 'kinds': ['branch_questions']}
2026-10-15 09:50:11.079075+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 17:37 shared the e-filing copy — the draft it answers is taken off", 'count': 1, 'kinds': ['branch_questions']}
2026-10-15 09:50:10.973380+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 15:21 sent the calculation — the draft it answers is taken off", 'count': 1, 'kinds': ['fee_quote']}
2026-10-15 09:50:10.910786+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 16:11 shared the paid challan — the draft it answers is taken off", 'count': 1, 'kinds': ['ack']}
2026-10-15 09:50:10.859139+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 14:31 asked for the Index II — the draft it answers is taken off", 'count': 1, 'kinds': ['ack_docs']}
2026-10-15 09:50:10.818282+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 14:31 asked for the Index II — the draft it answers is taken off", 'count': 1, 'kinds': ['ack_docs']}
2026-10-15 09:50:10.735162+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 15:05 shared the paid challan — the draft it answers is taken off", 'count': 1, 'kinds': ['ack']}
2026-10-15 09:50:10.683476+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 14:27 asked for the Index II — the draft it answers is taken off", 'count': 1, 'kinds': ['ack_docs']}
2026-10-15 09:50:10.601242+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 14:33 acknowledged the papers and the payment — the draft it answers is taken off", 'count': 1, 'kinds': ['ack']}
2026-10-15 09:50:10.536310+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 15:15 acknowledged the papers and the payment — the draft it answers is taken off", 'count': 1, 'kinds': ['ack']}
2026-10-15 09:50:10.440191+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 14:56 shared the paid challan — the draft it answers is taken off", 'count': 1, 'kinds': ['ack_docs']}
2026-10-15 09:50:10.348330+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 13:51 acknowledged the papers and the payment — the draft it answers is taken off", 'count': 1, 'kinds': ['ack']}
2026-10-15 09:50:10.274013+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 16:00 asked the branch to confirm — the draft it answers is taken off", 'count': 1, 'kinds': ['ack_docs']}
2026-10-15 09:50:10.175611+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 15:08 acknowledged the papers and the payment — the draft it answers is taken off", 'count': 1, 'kinds': ['ack']}
2026-10-15 09:50:10.104024+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 13:48 acknowledged the papers and the payment — the draft it answers is taken off", 'count': 1, 'kinds': ['ack']}
2026-10-15 09:50:10.031659+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 13:44 acknowledged the papers and the payment — the draft it answers is taken off", 'count': 1, 'kinds': ['ack']}
2026-10-15 09:50:09.972716+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 15:16 shared the paid challan — the draft it answers is taken off", 'count': 1, 'kinds': ['ack']}
2026-10-15 09:50:09.868260+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 13:47 shared the paid challan — the draft it answers is taken off", 'count': 1, 'kinds': ['ack']}
2026-10-15 09:50:09.711855+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 13:07 sent the calculation — the draft it answers is taken off", 'count': 1, 'kinds': ['fee_quote']}
2026-10-15 09:50:09.652410+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 12:17 shared the paid challan — the draft it answers is taken off", 'count': 1, 'kinds': ['ack']}
2026-10-15 09:50:09.588519+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 12:58 acknowledged the papers and the payment — the draft it answers is taken off", 'count': 1, 'kinds': ['ack']}
2026-10-15 09:50:09.489374+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 13:16 shared the paid challan — the draft it answers is taken off", 'count': 1, 'kinds': ['ack']}
2026-10-15 09:50:09.395023+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 15:27 shared the paid challan — the draft it answers is taken off", 'count': 1, 'kinds': ['ack']}
2026-10-15 09:50:09.289299+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 11:47 asked for papers — the draft it answers is taken off", 'count': 1, 'kinds': ['ack_docs']}
2026-10-15 09:50:09.210961+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 12:37 shared the paid challan — the draft it answers is taken off", 'count': 1, 'kinds': ['ack']}
2026-10-15 09:50:09.149402+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 12:53 shared the paid challan — the draft it answers is taken off", 'count': 1, 'kinds': ['ack']}
2026-10-15 09:50:09.069303+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 14:18 asked for the Index II — the draft it answers is taken off", 'count': 1, 'kinds': ['index2_chase']}
2026-10-15 09:50:09.007039+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 14:08 asked for the Index II — the draft it answers is taken off", 'count': 1, 'kinds': ['index2_chase']}
2026-10-15 09:50:08.961639+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 15:26 asked for the Index II — the draft it answers is taken off", 'count': 1, 'kinds': ['index2_chase']}
2026-10-15 09:50:08.912384+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 13:45 asked for the Index II — the draft it answers is taken off", 'count': 1, 'kinds': ['index2_chase']}
2026-10-15 09:50:08.839012+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 16:55 acknowledged the papers and the payment — the draft it answers is taken off", 'count': 1, 'kinds': ['fee_quote']}
2026-10-15 09:50:08.078289+00:00EzDocs branch_questions_draftedcase {'why': 'what the papers leave open is asked of the branch in one draft; a person presses Send', 'questions': ["Loan Account Number Mismatch — the branch's request says MH/BSR/BSAR/A000001468; the san
2026-10-15 09:50:08.071139+00:00EzDocs email_shadowed:branch_questionscase {'to': 'rohitkumar.gupta@hhfservices.in', 'body': "Dear Team,\n\nKindly confirm the following to process the challan:\n\n 1. Loan Account Number Mismatch — the branch's request says MH/BSR/BSAR/A0000
2026-10-15 09:50:07.991424+00:00EzDocs draft_withdrawncase {'why': 'the questions were put through the test again: they no longer stand', 'count': 1, 'kinds': ['branch_questions']}
2026-10-15 09:50:05.707959+00:00EzDocs stale_evaluations_healed {'why': "these cases' facts had changed since EzDocs last thought about them — money, a document, a filing or the property — so they were rethought", 'cases': 1, 'limit': 40}
2026-10-15 09:50:05.667815+00:00EzDocs chase_held_backcase {'why': 'nothing has changed since we asked — the same list would only repeat itself', 'still_waiting_for': ["Applicant's Aadhaar Card", "Applicant's PAN Card", 'Payment Screenshot with UTR', 'Payment
2026-10-15 09:49:44.088951+00:00EzDocs reader_efiling_verdictcase {'fp': '601dd5f62ec84cd8', 'asked': True, 'findings': [{'do': 'Ask the branch for the MOTD or the mortgage deed.', 'box': 'Date of Mortgage', 'why': 'This required field is empty and no paper provides
2026-10-15 09:49:39.768071+00:00EzDocs desk_quote_readcase {'ff': 0.5, 'sd': None, 'msg': '1a13ef77b85a7d26', 'why': "the team's own calculator mail — read so its base is checked against the sanction letter (never proof of money)", 'base': 1700000.0, 'total':
2026-10-15 09:49:39.732854+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 15 Oct, 15:19 sent the calculation — the draft it answers is taken off", 'count': 1, 'kinds': ['fee_quote']}
2026-10-15 09:49:38.748473+00:00EzDocs reader_mail_additioncase {'fp': '03b25ec28a9657c9', 'add': {}, 'why': 'The mail does not describe a property.', 'asked': True, 'quote': '', 'same_property': False}
2026-10-15 09:49:08.001273+00:00EzDocs stale_evaluations_healed {'why': "these cases' facts had changed since EzDocs last thought about them — money, a document, a filing or the property — so they were rethought", 'cases': 1, 'limit': 40}
2026-10-15 09:49:07.511296+00:00EzDocs chase_held_backcase {'why': 'nothing has changed since we asked — the same list would only repeat itself', 'still_waiting_for': ["Applicant's Aadhaar Card", "Applicant's PAN Card", 'Payment Screenshot with UTR', 'Payment
2026-10-15 09:49:04.728790+00:00EzDocs reader_mail_additioncase {'fp': 'a6f03df33064a382', 'add': {}, 'why': 'The mail does not describe the property. It only provides loan details and customer information.', 'asked': True, 'quote': '', 'same_property': False}
2026-10-15 09:48:57.791780+00:00EzDocs reader_mail_additioncase {'fp': '28afc189e2121f53', 'add': {}, 'why': 'The mail does not describe the property. It only refers to an Index 2 copy.', 'asked': True, 'quote': '', 'same_property': False}
2026-10-15 09:48:18.441988+00:00EzDocs file_note490case {'v': '1', 'at': '2026-10-15T09:48:18', 'why': 'reading', 'open': 10, 'mails': [{'at': '2026-10-15 09:46', 'id': '1a13ef5087faf6fe', 'from': 'branch', 'gist': 'The branch forwards a request to proceed
2026-10-15 09:48:18.234786+00:00EzDocs case_readcase {'how': 'uri', 'tag': 'a9dd34392fde1fec', 'docs': ['WhatsApp Image 2026-10-15 at 1.34.25 PM.jpeg', 'SANCTION_202033MHBSRBSARA00000136827082026191222Sanction (2).PDF', 'WhatsApp Image 2026-10-15 at 12.
2026-10-15 09:48:18.217206+00:00EzDocs pan_by_reading443case {'now': 'BZWXX2B', 'was': None, 'why': 'EzDocs (reading the whole file) — which knows whose card a PAN is — puts this PAN on co-applicant 1; the row follows the reading', 'card': None, 'person': 'Shradh
2026-10-15 09:48:10.359040+00:00EzDocs desk_quote_readcase {'ff': 0.5, 'sd': None, 'msg': '1a13ef62902eb7f7', 'why': "the team's own calculator mail — read so its base is checked against the sanction letter (never proof of money)", 'base': 1700000.0, 'total':
2026-10-15 09:48:10.324117+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 15 Oct, 15:17 sent the calculation — the draft it answers is taken off", 'count': 1, 'kinds': ['fee_quote']}
2026-10-15 09:48:05.216328+00:00EzDocs reader_efiling_verdictcase {'fp': '5c7302aa28748078', 'asked': True, 'findings': [{'do': 'Ask the branch for the date of mortgage from the MOTD.', 'box': 'Date of Mortgage', 'why': 'The date of mortgage is a required field and
2026-10-15 09:47:59.850827+00:00EzDocs email_shadowed:doc_chasecase {'to': 'rohitkumar.gupta@hhfservices.in', 'body': "Team,\n\nKindly share the following to process the challan:\n\n 1. Applicant's PAN Card (WhatsApp Image 2026-10-15 at 12.58.42 PM (1).jpeg) — RECEIV
2026-10-15 09:47:58.870392+00:00EzDocs email_shadowed:fee_quotecase {'to': 'rohitkumar.gupta@hhfservices.in', 'body': "Team,\n\nKindly check the calculation and account details (LAN: MH/BSR/BSAR/A000001368).\n\n NOI Charges & Service Fees Calculator - EZDOCS\n Loan
2026-10-15 09:47:58.102599+00:00EzDocs receivable_createdcase {'expected': 15540.25}
2026-10-15 09:47:56.871301+00:00EzDocs boxes_gatheredcase {'how': 'uri', 'why': 'new mail', 'docs': ['WhatsApp Image 2026-10-15 at 1.34.25 PM.jpeg', 'SANCTION_202033MHBSRBSARA00000136827082026191222Sanction (2)', 'WhatsApp Image 2026-10-15 at 12.58.42 PM.jpe
2026-10-15 09:47:56.862842+00:00EzDocs address_comparedcase {'sig': 'e313edd318247eba', 'why': 'after gather', 'people': [{'home': '103, 1st, B AGAMI EMERLAD, Metro, Khairapada Boisar East, Palghar, Palghar, 401501', 'person': 'CHETAN PRABHAKAR GHADI', 'agains
2026-10-15 09:47:56.343146+00:00EzDocs challan_boxes_by_rulescase {'fp': '18fe498c05d26cb4', 'why': 'a number box 1 carries is written again in box 2 (1)', 'anew': 'first'}
2026-10-15 09:47:44.845984+00:00EzDocs sms_needs_review {'ref': '628832464608', 'payer': 'Vivek Prakash Utkhede', 'amount': 10240.0, 'reason': 'guarded', 'guarded': [{'why': 'NOI-2026-00652 is already past the challan (AWAITING_INDEX2) — a finished case ta
2026-10-15 09:47:39.366276+00:00EzDocs sms_needs_review {'ref': '628832464608', 'payer': 'Vivek Prak', 'amount': 10240.0, 'reason': 'guarded', 'guarded': [{'why': 'NOI-2026-00652 is already past the challan (AWAITING_INDEX2) — a finished case takes new mon
2026-10-15 09:47:29.183797+00:00EzDocs pages_trimmed480case {'of': 24, 'why': "a long paper's pages that carry the facts go to EzDocs; the rest (photos, annexures) do not", 'file': 'SANCTION_202033MHBSRBSARA00000136827082026191222Sanction (2).PDF', 'kept':
2026-10-15 09:47:28.627223+00:00EzDocs property_self_checkcase {'ok': True, 'why': "EzDocs checked every property box against the document's own words — all agree", 'notes': '', 'issues': [], 'method': 'ai', 'checked': 16, 'trigger': 'after the Index II takeover'}
2026-10-15 09:47:27.854507+00:00EzDocs money_settledcase {'fp': '01b99d8822594606', 'held': 1700000.0, 'asked': True, 'action': 'agrees', 'agrees': True, 'amount': 1700000.0, 'papers': [{'lan': 'MH/BSR/BSAR/A000001368', 'file': 'SANCTION_202033MHBSRBSARA000
2026-10-15 09:47:27.590921+00:00EzDocs property_from_index2case {'why': "the Index II is the government's own description of this property — it outranks every other paper, so it takes the boxes over", 'file': 'WhatsApp Image 2026-10-15 at 1.34.25 PM.jpeg', 'change
2026-10-15 09:47:27.371020+00:00EzDocs index2_people_checkedcase {'doc_id': 'f9b37285-2f98-4782-973a-7786a6898ebb', 'differs': 1, 'matched': [{'score': 1.0, 'person': 'CHETAN PRABHAKAR GHADI', 'pan_agrees': False}], 'not_on_case': 1}
2026-10-15 09:47:27.358589+00:00EzDocs index2_extra_purchasercase {'why': "the Index II names a purchaser the case does not know — a co-owner whose KYC never came (every owner is a mortgagor on the filing), or the wrong person's KYC on the case", 'doc_id': 'f9b37285
2026-10-15 09:47:26.350012+00:00EzDocs vyapar_twin {'ref': '628832464608', 'why': 'HDFC speaks twice for one Vyapar payment — the app alert and the bank SMS. One credit, with the RRN on it.', 'kept': 'c2c0498b-11e2-4214-80b2-8acb01b14457', 'twin': 'a6
2026-10-15 09:47:22.623544+00:00EzDocs property_numbers_completedcase {'now': {'Number': '15/1A OLD, 134/1A, 15/1A, OLD 134/1A', 'Second number': '15/1A OLD, 134/1A, 15/1A, OLD 134/1A'}, 'was': {'Number': '15/1A', 'Second number': 'OLD 134/1A'}, 'why': "the proper
2026-10-15 09:47:22.128618+00:00EzDocs documents_read_togethercase {'why': 'the files of one mail are read side by side so the draft follows in a minute or two, not after every file in a row', 'files': 9, 'seconds': 17.5, 'workers': 5}
2026-10-15 09:47:22.082492+00:00EzDocs property_self_checkcase {'ok': True, 'why': "EzDocs checked every property box against the document's own words — all agree", 'notes': '', 'issues': [], 'method': 'ai', 'checked': 16, 'trigger': 'after the Index II takeover'}
2026-10-15 09:47:21.343972+00:00EzDocs property_from_index2case {'why': "the Index II is the government's own description of this property — it outranks every other paper, so it takes the boxes over", 'file': 'WhatsApp Image 2026-10-15 at 1.34.25 PM.jpeg', 'change
2026-10-15 09:47:21.321414+00:00EzDocs index2_people_checkedcase {'doc_id': 'f9b37285-2f98-4782-973a-7786a6898ebb', 'differs': 1, 'matched': [{'score': 1.0, 'person': 'CHETAN PRABHAKAR GHADI', 'pan_agrees': False}], 'not_on_case': 1}
2026-10-15 09:47:21.122619+00:00EzDocs index2_extra_purchasercase {'why': "the Index II names a purchaser the case does not know — a co-owner whose KYC never came (every owner is a mortgagor on the filing), or the wrong person's KYC on the case", 'doc_id': 'f9b37285
2026-10-15 09:47:21.110633+00:00EzDocs index2_pan_differscase {'why': "the Index II's purchaser row prints a different PAN from the card on the case — either the KYC is someone else's or the registrar typed it wrong; a person decides", 'doc_id': 'f9b37285-2f98-4
2026-10-15 09:47:19.351507+00:00EzDocs case_read_startedcase {'tag': 'a9dd34392fde1fec', 'why': 'arrival', 'note': 'the whole file is being read — a Fill or a copy asking meanwhile waits for this reading'}
2026-10-15 09:47:19.345705+00:00EzDocs kyc_names_matchcase {'sig': 'CHETAN PRABHAKAR GHADI|Chetan Prabhakar Ghadi|same', 'why': 'the PAN and the Aadhaar name the same person — the same words, in either order', 'score': 1.0, 'pan_file': 'WhatsApp Image 2026-10
2026-10-15 09:47:19.123982+00:00EzDocs id_doc_filedcase {'doc': 'aadhaar', 'file': 'WhatsApp Image 2026-10-15 at 12.58.42 PM (3).jpeg', 'doc_id': '790097b4-7c33-48d3-b988-3b7485e5e504', 'person': 'CHETAN PRABHAKAR GHADI', 'party_id': 'd9d44701-9bcb-4654-89
2026-10-15 09:47:18.335571+00:00EzDocs id_doc_filedcase {'doc': 'aadhaar', 'file': 'WhatsApp Image 2026-10-15 at 12.58.42 PM (2).jpeg', 'doc_id': 'e607241c-a2c1-4d7f-a04d-38a77560c8e8', 'person': 'Shradha Rohidas Gurav', 'party_id': '8f235d1d-99d5-4897-894
2026-10-15 09:47:18.328530+00:00EzDocs property_english_extractedcase {'note': '', 'village': 'Khaira', 'building': 'Krishna Residency Building No. 01, V Wing', 'specific_unit_found': True}
2026-10-15 09:47:18.324948+00:00EzDocs co_applicant_addedcase {'doc': 'aadhaar', 'name': 'Shradha Rohidas Gurav'}
2026-10-15 09:47:17.814726+00:00EzDocs property_address_extractedcase {'confidence': 1.0, 'Address': 'NO :Flat No 303,3rd Floor, Wing B,Bldg No 1,Krishna Residency,Project Known, Street Name:As Krishna Residency Bldg No1 And 2,Boisar Maan Rd,FloorNo:3 S No 15/1A
2026-10-15 09:47:17.590071+00:00EzDocs id_doc_filedcase {'doc': 'pan', 'file': 'WhatsApp Image 2026-10-15 at 12.58.42 PM (1).jpeg', 'doc_id': '9c91bbc2-22e9-40d0-9e85-8acfb97ac311', 'person': 'CHETAN PRABHAKAR GHADI', 'party_id': 'd9d44701-9bcb-4654-892c-f
2026-10-15 09:47:17.581328+00:00EzDocs applicant_name_kept462case {'why': "the sanction letter labels CHETAN PRABHAKAR GHADI as the applicant and does not name Chetan Ghadi & Shradha Gurav, whom this case is for — another customer's letter (the branch's thread carri
2026-10-15 09:47:17.579636+00:00EzDocs document_receivedcase {'file': 'WhatsApp Image 2026-10-15 at 12.58.42 PM (3).jpeg', 'doc_type': 'aadhaar', 'confidence': 0.99}
2026-10-15 09:47:16.862309+00:00EzDocs letter_read_from_print512case {'lan': 'MH/BSR/BSAR/A000001368', 'why': "the letter is a form the playbook knows and the bank's own system wrote it: its print is read by a rule, every figure checked against its own words, and no re
2026-10-15 09:47:16.588729+00:00EzDocs document_receivedcase {'file': 'SANCTION_202033MHBSRBSARA00000136827082026191222Sanction (2).PDF', 'doc_type': 'sanction_letter', 'confidence': 0.98}
2026-10-15 09:47:15.372153+00:00EzDocs document_receivedcase {'file': 'WhatsApp Image 2026-10-15 at 12.58.42 PM (2).jpeg', 'doc_type': 'aadhaar', 'confidence': 0.99}
2026-10-15 09:47:15.331169+00:00EzDocs property_from_index2_inputcase {'surveys': ['15/1अ', '134/1अ', '१५/१अ', '१३४/१अ'], 'village': 'खैरा'}
2026-10-15 09:47:15.068451+00:00EzDocs index2_people_checkedcase {'doc_id': 'f9b37285-2f98-4782-973a-7786a6898ebb', 'differs': 0, 'matched': [], 'not_on_case': 2}
2026-10-15 09:47:14.862296+00:00EzDocs index2_extra_purchasercase {'why': "the Index II names a purchaser the case does not know — a co-owner whose KYC never came (every owner is a mortgagor on the filing), or the wrong person's KYC on the case", 'doc_id': 'f9b37285
2026-10-15 09:47:14.838257+00:00EzDocs document_receivedcase {'file': 'WhatsApp Image 2026-10-15 at 12.58.42 PM (1).jpeg', 'doc_type': 'pan', 'confidence': 0.99}
2026-10-15 09:47:14.835645+00:00EzDocs index2_input_receivedcase {'file': 'WhatsApp Image 2026-10-15 at 1.34.25 PM.jpeg'}
2026-10-15 09:47:13.612041+00:00EzDocs selfie_acceptedcase {'kind': 'live_selfie', 'doc_id': 'c12b5079-c53e-48c9-8bf8-839270f63a10', 'confidence': 0.9}
2026-10-15 09:47:13.587049+00:00EzDocs challan_queue_enteredcase {'why': 'challan-visit documents complete and payment verified'}
2026-10-15 09:47:13.104788+00:00EzDocs case_acknowledged_challan_queuedcase {'utr': '628811374074', 'fee_total': 3984}
2026-10-15 09:47:13.087691+00:00EzDocs draft_not_needed525case {'why': "the team's own mail of 15 Oct, 15:01 already acknowledged the papers and the payment", 'kind': 'ack', 'words': "no ack drafted — the team's own mail of 15 Oct, 15:01 already acknowledged the
2026-10-15 09:47:12.361476+00:00EzDocs selfie_acceptedcase {'kind': 'live_selfie', 'doc_id': 'bf5e7f83-a5eb-44a1-afbb-55b2a265c409', 'confidence': 0.9}
2026-10-15 09:47:11.834922+00:00EzDocs card_name_not_read454case {'doc': 'aadhaar', 'why': "the card's name could not be read, so it is not put on anybody — a person without a name is nobody on the challan; open the card and name it, or press read again", 'file': '
2026-10-15 09:47:11.832256+00:00EzDocs card_name_not_read454case {'doc': 'aadhaar', 'why': "the card's name could not be read, so it is not put on anybody — a person without a name is nobody on the challan; open the card and name it, or press read again", 'file': '
2026-10-15 09:47:10.875852+00:00EzDocs document_receivedcase {'file': 'WhatsApp Image 2026-10-15 at 1.34.25 PM.jpeg', 'doc_type': 'index2', 'confidence': 0.9}
2026-10-15 09:47:10.338544+00:00EzDocs document_receivedcase {'file': 'WhatsApp Image 2026-10-15 at 1.09.34 PM.jpeg', 'doc_type': 'selfie', 'confidence': 0.99}
2026-10-15 09:47:09.862245+00:00EzDocs stale_evaluations_healed {'why': "these cases' facts had changed since EzDocs last thought about them — money, a document, a filing or the property — so they were rethought", 'cases': 1, 'limit': 40}
2026-10-15 09:47:09.621850+00:00EzDocs chase_held_backcase {'why': 'another mail landed within 3 minutes and the branch did not list what it attached — one debounce, so we ask once for everything', 'would_have_asked_for': ["Applicant's PAN Card", 'Loan amount
2026-10-15 09:47:09.592166+00:00EzDocs document_receivedcase {'file': 'WhatsApp Image 2026-10-15 at 1.33.04 PM.jpeg', 'doc_type': 'selfie', 'confidence': 1.0}
2026-10-15 09:47:08.862967+00:00EzDocs document_receivedcase {'file': 'WhatsApp Image 2026-10-15 at 12.58.41 PM.jpeg', 'doc_type': 'aadhaar', 'confidence': 0.99}
2026-10-15 09:47:07.613475+00:00EzDocs document_receivedcase {'file': 'WhatsApp Image 2026-10-15 at 12.58.42 PM.jpeg', 'doc_type': 'aadhaar', 'confidence': 0.99}
2026-10-15 09:46:56.368976+00:00EzDocs case_createdcase {'lan': 'MH/BSR/BSAR/A000001368', 'why': "the sender's address belongs to no bank; the mail landed in the HINDUJA_HFL mailbox and carries a loan number of HINDUJA_HFL's own shape (MH/BSR/BSAR/A0000013
2026-10-15 09:45:24.441989+00:00EzDocs challan_boxes_by_rulescase {'fp': '12ecdcbd3e08e946', 'why': 'EzDocs wrote more than the boxes hold, twice (box 1 had 116 characters (it holds 100))', 'anew': 'first'}
2026-10-15 09:43:08.786768+00:00EzDocs chase_held_backcase {'why': 'nothing has changed since we asked — the same list would only repeat itself', 'still_waiting_for': ['Kindly confirm the total loan amount (with insurance, if any) — we read Rs. 23,85,000 from
2026-10-15 09:43:07.066527+00:00EzDocs stale_evaluations_healed {'why': "these cases' facts had changed since EzDocs last thought about them — money, a document, a filing or the property — so they were rethought", 'cases': 1, 'limit': 40}
2026-10-15 09:42:29.509706+00:00EzDocs trail_readcase {'why': 'EzDocs read the whole trail as one conversation; what it says is shown on the case — the stage still moves by the papers and the checked per-mail facts', 'done': [], 'mails': 1, 'summary': 'T
2026-10-15 09:42:28.548970+00:00EzDocs file_note490case {'v': '1', 'at': '2026-10-15T09:42:28', 'why': 'reading', 'open': 13, 'mails': [{'at': '2026-10-15 09:40', 'id': '1a13eef82a365c6f', 'from': 'branch', 'gist': 'Request to proceed NOI for Mr. chetan gh
2026-10-15 09:42:28.119699+00:00EzDocs branch_questions_draftedcase {'why': 'what the papers leave open is asked of the branch in one draft; a person presses Send', 'questions': ["Loan Account Number Mismatch — the branch's request says MH/BSR/BSAR/A000001468; the san
2026-10-15 09:42:28.108182+00:00EzDocs email_shadowed:branch_questionscase {'to': 'rohitkumar.gupta@hhfservices.in', 'body': "Dear Team,\n\nKindly confirm the following to process the challan:\n\n 1. Loan Account Number Mismatch — the branch's request says MH/BSR/BSAR/A0000
2026-10-15 09:42:27.591041+00:00EzDocs case_readcase {'how': 'uri', 'tag': 'cefc76e9403e5d3c', 'docs': ['WhatsApp Image 2026-10-15 at 1.34.25 PM.jpeg', 'SANCTION_202033MHBSRBSARA00000136827082026191222Sanction (2).PDF', 'WhatsApp Image 2026-10-15 at 12.
2026-10-15 09:42:18.859349+00:00EzDocs index2_docno_readcase {'why': "the title deed box takes the page's OWN number, as its header prints it — never a number it quotes for an earlier sale", 'file': 'Noi ravikumar (1).pdf', 'doc_id': '0ac9e1ff-80e6-4f49-af77-d0
2026-10-15 09:42:14.301963+00:00EzDocs dhc_prn_readcase {'prn': '1026154902194', 'why': "the Document Handling Charges' PRN, as the filed notice prints it — beside the challan's GRN in the MIS", 'file': 'eFilingDoc9991510260048.pdf', 'from': "the filed not
2026-10-15 09:42:14.266346+00:00EzDocs efiling_copy_readcase {'why': "the filed notice, read back as we's own e-filing sample for the bank", 'file': 'eFilingDoc9991510260048.pdf', 'token': '9991510260048', 'doc_id': 'c46d2326-dfd2-4554-8fd1-cf1fef32359b'
2026-10-15 09:42:10.020193+00:00EzDocs dhc_prn_readcase {'prn': '1026157001519', 'why': "the Document Handling Charges' PRN, as the filed notice prints it — beside the challan's GRN in the MIS", 'file': 'eFilingDoc9991510260021.pdf', 'from': "the filed not
2026-10-15 09:42:09.963447+00:00EzDocs efiling_copy_readcase {'why': "the filed notice, read back as we's own e-filing sample for the bank", 'file': 'eFilingDoc9991510260021.pdf', 'token': '9991510260021', 'doc_id': '3df2f1af-7c79-4dfb-942d-33a59838bf0e'
2026-10-15 09:42:05.063149+00:00EzDocs property_self_checkcase {'ok': False, 'why': "EzDocs checked every property box against the document's own words — the boxes named do not agree, or EzDocs could not be reached", 'notes': '', 'issues': [{'by': 'papers', 'box':
2026-10-15 09:42:04.848262+00:00EzDocs stale_evaluations_healed {'why': "these cases' facts had changed since EzDocs last thought about them — money, a document, a filing or the property — so they were rethought", 'cases': 1, 'limit': 40}
2026-10-15 09:42:00.483309+00:00EzDocs property_self_checkcase {'ok': False, 'why': "EzDocs checked every property box against the document's own words — the boxes named do not agree, or EzDocs could not be reached", 'notes': '', 'issues': [{'by': 'papers', 'box':
2026-10-15 09:42:00.004159+00:00EzDocs email_shadowed:doc_chasecase {'to': 'rohitkumar.gupta@hhfservices.in', 'body': "Team,\n\nKindly share the following to process the challan:\n\n 1. Applicant's PAN Card (WhatsApp Image 2026-10-15 at 12.58.42 PM (1).jpeg) — RECEIV
2026-10-15 09:41:59.615574+00:00EzDocs email_shadowed:fee_quotecase {'to': 'rohitkumar.gupta@hhfservices.in', 'body': "Team,\n\nKindly check the calculation and account details (LAN: MH/BSR/BSAR/A000001468).\n\n NOI Charges & Service Fees Calculator - EZDOCS\n Loan
2026-10-15 09:41:59.340123+00:00EzDocs receivable_createdcase {'expected': 15540.55}
2026-10-15 09:41:58.973062+00:00EzDocs boxes_gatheredcase {'how': 'uri', 'why': 'new mail', 'docs': ['WhatsApp Image 2026-10-15 at 1.34.25 PM.jpeg', 'SANCTION_202033MHBSRBSARA00000136827082026191222Sanction (2)', 'WhatsApp Image 2026-10-15 at 12.58.41 PM.jpe
2026-10-15 09:41:58.963896+00:00EzDocs address_comparedcase {'sig': '78b7637fb27bb9a3', 'why': 'after gather', 'people': [{'home': '103, 1st, B AGAMI Emerlad, Metro, Khairapada Boisar East, Palghar, Palghar, 401501', 'person': 'CHETAN PRABHAKAR GHADI', 'agains
2026-10-15 09:41:58.812731+00:00EzDocs challan_boxes_by_rulescase {'fp': '18fe498c05d26cb4', 'why': "'SURVEY NO' twice in box 1", 'anew': 'first'}
2026-10-15 09:41:56.012812+00:00EzDocs kyc_address_missingcase {'why': "no Aadhaar on this case prints this person's address — the Mortgagor page will use the property address unless a person types the home address", 'person': 'RAVIKUMAR SURESH GUPTA', 'party_id'
2026-10-15 09:41:51.235833+00:00EzDocs lesson456case {'why': 'the team paid this challan by hand — where are the figures and the payer it carries printed?', 'form': 'challan', 'lessons': [{'box': 'Payer PAN', 'words': 'Payer PAN: the team typed AXxxxxxx
2026-10-15 09:41:51.221403+00:00EzDocs box_disagreementcase {'box': 'property.Building', 'src': 'mail', 'why': 'a document prints a different value from the one the case holds — the held value stands; a person looks at this box', 'held': 'Krishna Residenc
2026-10-15 09:41:50.264789+00:00EzDocs lesson456case {'why': "why did the team change these boxes — where is each of the team's values printed?", 'form': 'challan', 'page': 'challan', 'edit_id': '525987', 'lessons': [{'box': 'Property box 1', 'words': "
2026-10-15 09:41:49.765355+00:00EzDocs lesson456case {'why': "why did the team change these boxes — where is each of the team's values printed?", 'form': 'efiling', 'page': 'mortgagee', 'edit_id': '525998', 'lessons': []}
2026-10-15 09:41:49.721601+00:00EzDocs lesson456case {'why': "why did the team change these boxes — where is each of the team's values printed?", 'form': 'efiling', 'page': 'mortgagor', 'edit_id': '526003', 'lessons': [{'box': 'Mobile No', 'words': 'Mob
2026-10-15 09:41:49.335373+00:00EzDocs lesson456case {'why': "why did the team change these boxes — where is each of the team's values printed?", 'form': 'efiling', 'page': 'mortgagor', 'edit_id': '526010', 'lessons': [{'box': 'Mobile No', 'words': 'Mob
2026-10-15 09:41:49.236768+00:00EzDocs lesson456case {'why': "why did the team change these boxes — where is each of the team's values printed?", 'form': 'efiling', 'page': 'property', 'edit_id': '526095', 'lessons': [{'box': 'Attribute 1 number', 'word
2026-10-15 09:41:49.020295+00:00EzDocs reading_error_held522case {'box': 'Village', 'why': 'this paper was already read again for a reading error today — not read a second time', 'file': 'IMG-20260918-WA0009.jpg', 'doc_id': 'a088390a-9c80-4567-a36c-e1e9544ad94a'}
2026-10-15 09:41:37.782017+00:00EzDocs money_settledcase {'fp': 'e15923105e1999e5', 'held': 1700000.0, 'asked': True, 'action': 'agrees', 'agrees': True, 'amount': 1700000.0, 'papers': [{'lan': 'MH/BSR/BSAR/A000001368', 'file': 'SANCTION_202033MHBSRBSARA000
2026-10-15 09:41:35.576981+00:00EzDocs pages_trimmed480case {'of': 24, 'why': "a long paper's pages that carry the facts go to EzDocs; the rest (photos, annexures) do not", 'file': 'SANCTION_202033MHBSRBSARA00000136827082026191222Sanction (2).PDF', 'kept':
2026-10-15 09:41:35.235233+00:00EzDocs property_self_checkcase {'ok': True, 'why': "EzDocs checked every property box against the document's own words — all agree", 'notes': '', 'issues': [], 'method': 'ai', 'checked': 16, 'trigger': 'after the Index II takeover'}
2026-10-15 09:41:32.016172+00:00EzDocs property_from_index2case {'why': "the Index II is the government's own description of this property — it outranks every other paper, so it takes the boxes over", 'file': 'WhatsApp Image 2026-10-15 at 1.34.25 PM.jpeg', 'change
2026-10-15 09:41:31.992468+00:00EzDocs index2_people_checkedcase {'doc_id': '2223cbad-a469-43e4-ab88-f4f7b60bfc13', 'differs': 1, 'matched': [{'score': 1.0, 'person': 'CHETAN PRABHAKAR GHADI', 'pan_agrees': False}], 'not_on_case': 1}
2026-10-15 09:41:31.979829+00:00EzDocs index2_extra_purchasercase {'why': "the Index II names a purchaser the case does not know — a co-owner whose KYC never came (every owner is a mortgagor on the filing), or the wrong person's KYC on the case", 'doc_id': '2223cbad
2026-10-15 09:41:30.993696+00:00EzDocs property_numbers_completedcase {'now': {'Number': '15/1A OLD, 134/1A, 15/1A, OLD 134/1A', 'Second number': '15/1A OLD, 134/1A, 15/1A, OLD 134/1A'}, 'was': {'Number': '15/1A', 'Second number': 'OLD 134/1A'}, 'why': "the proper
2026-10-15 09:41:30.474990+00:00EzDocs documents_read_togethercase {'why': 'the files of one mail are read side by side so the draft follows in a minute or two, not after every file in a row', 'files': 9, 'seconds': 27.5, 'workers': 5}
2026-10-15 09:41:29.993340+00:00EzDocs property_self_checkcase {'ok': True, 'why': "EzDocs checked every property box against the document's own words — all agree", 'notes': '', 'issues': [], 'method': 'ai', 'checked': 15, 'trigger': 'after the Index II takeover'}
2026-10-15 09:41:29.783010+00:00EzDocs case_read_startedcase {'tag': 'cefc76e9403e5d3c', 'why': 'arrival', 'note': 'the whole file is being read — a Fill or a copy asking meanwhile waits for this reading'}
2026-10-15 09:41:29.025867+00:00EzDocs property_address_extractedcase {'confidence': 1.0, 'Address': 'NO :Flat No 303,3rd Floor, Wing B,Bldg No 1,Krishna Residency,Project Known, Street Name:As Krishna Residency Bldg No1 And 2,Boisar Maan Rd,FloorNo:3 S No 15/1A
2026-10-15 09:41:28.989038+00:00EzDocs applicant_name_kept462case {'why': "the sanction letter labels CHETAN PRABHAKAR GHADI as the applicant and does not name Chetan Ghadi & Shradha Gurav, whom this case is for — another customer's letter (the branch's thread carri
2026-10-15 09:41:28.778199+00:00EzDocs roles_from_lettercase {'why': "the sanction letter LABELS who is the applicant and who is the co-applicant — GRAS's first party is the BORROWER, and this is the paper that says which of them that is", 'changed': ['CHETAN P
2026-10-15 09:41:28.492370+00:00EzDocs challan_boxes_by_rulescase {'fp': 'cffebb7969c20c86', 'why': 'EzDocs wrote more than the boxes hold, twice (box 1 had 114 characters (it holds 100))', 'anew': 'first'}
2026-10-15 09:41:28.261483+00:00EzDocs letter_read_from_print512case {'lan': 'MH/BSR/BSAR/A000001368', 'why': "the letter is a form the playbook knows and the bank's own system wrote it: its print is read by a rule, every figure checked against its own words, and no re
2026-10-15 09:41:27.503622+00:00EzDocs kyc_names_matchcase {'sig': 'CHETAN PRABHAKAR GHADI|Chetan Prabhakar Ghadi|same', 'why': 'the PAN and the Aadhaar name the same person — the same words, in either order', 'score': 1.0, 'pan_file': 'WhatsApp Image 2026-10
2026-10-15 09:41:27.279248+00:00EzDocs document_receivedcase {'file': 'SANCTION_202033MHBSRBSARA00000136827082026191222Sanction (2).PDF', 'doc_type': 'sanction_letter', 'confidence': 0.98}
2026-10-15 09:41:27.252820+00:00EzDocs id_doc_filedcase {'doc': 'aadhaar', 'file': 'WhatsApp Image 2026-10-15 at 12.58.42 PM (3).jpeg', 'doc_id': '1626164a-b63e-4c5e-9af5-9e33086131b2', 'person': 'CHETAN PRABHAKAR GHADI', 'party_id': '603154b1-8e8b-447c-b1
2026-10-15 09:41:26.025787+00:00EzDocs property_from_index2case {'why': "the Index II is the government's own description of this property — it outranks every other paper, so it takes the boxes over", 'file': 'WhatsApp Image 2026-10-15 at 1.34.25 PM.jpeg', 'change
2026-10-15 09:41:26.003166+00:00EzDocs index2_people_checkedcase {'doc_id': '2223cbad-a469-43e4-ab88-f4f7b60bfc13', 'differs': 1, 'matched': [{'score': 1.0, 'person': 'CHETAN PRABHAKAR GHADI', 'pan_agrees': False}], 'not_on_case': 1}
2026-10-15 09:41:25.993502+00:00EzDocs index2_extra_purchasercase {'why': "the Index II names a purchaser the case does not know — a co-owner whose KYC never came (every owner is a mortgagor on the filing), or the wrong person's KYC on the case", 'doc_id': '2223cbad
2026-10-15 09:41:25.982559+00:00EzDocs index2_pan_differscase {'why': "the Index II's purchaser row prints a different PAN from the card on the case — either the KYC is someone else's or the registrar typed it wrong; a person decides", 'doc_id': '2223cbad-a469-4
2026-10-15 09:41:25.500868+00:00EzDocs stale_evaluations_healed {'why': "these cases' facts had changed since EzDocs last thought about them — money, a document, a filing or the property — so they were rethought", 'cases': 1, 'limit': 30}
2026-10-15 09:41:24.525135+00:00EzDocs chase_held_backcase {'why': 'another mail landed within 3 minutes and the branch did not list what it attached — one debounce, so we ask once for everything', 'would_have_asked_for': ["Applicant's Aadhaar Card", "Applica
2026-10-15 09:41:23.031976+00:00EzDocs id_doc_filedcase {'doc': 'aadhaar', 'file': 'WhatsApp Image 2026-10-15 at 12.58.42 PM (2).jpeg', 'doc_id': 'e716564c-88dc-4927-9554-c6561ccc4ca3', 'person': 'Shradha Rohidas Gurav', 'party_id': '55dbb1bb-7c92-4fab-bd8
2026-10-15 09:41:23.016039+00:00EzDocs co_applicant_addedcase {'doc': 'aadhaar', 'name': 'Shradha Rohidas Gurav'}
2026-10-15 09:41:21.743641+00:00EzDocs id_doc_filedcase {'doc': 'pan', 'file': 'WhatsApp Image 2026-10-15 at 12.58.42 PM (1).jpeg', 'doc_id': 'cf749220-2c17-4b09-ad9b-0c2113698aca', 'person': 'CHETAN PRABHAKAR GHADI', 'party_id': '603154b1-8e8b-447c-b1c4-c
2026-10-15 09:41:21.486647+00:00EzDocs document_receivedcase {'file': 'WhatsApp Image 2026-10-15 at 12.58.42 PM (3).jpeg', 'doc_type': 'aadhaar', 'confidence': 0.99}
2026-10-15 09:41:20.501122+00:00EzDocs property_english_extractedcase {'note': '', 'village': 'Khaira', 'building': 'Krishna Residency Building No. 01, V Wing', 'specific_unit_found': True}
2026-10-15 09:41:18.992107+00:00EzDocs document_receivedcase {'file': 'WhatsApp Image 2026-10-15 at 12.58.42 PM (2).jpeg', 'doc_type': 'aadhaar', 'confidence': 0.99}
2026-10-15 09:41:17.530099+00:00EzDocs document_receivedcase {'file': 'WhatsApp Image 2026-10-15 at 12.58.42 PM (1).jpeg', 'doc_type': 'pan', 'confidence': 0.99}
2026-10-15 09:41:17.273168+00:00EzDocs property_from_index2_inputcase {'surveys': ['15/1अ', '134/1अ', '१५/१अ', '१३४/१अ'], 'village': 'खैरा'}
2026-10-15 09:41:17.022976+00:00EzDocs index2_people_checkedcase {'doc_id': '2223cbad-a469-43e4-ab88-f4f7b60bfc13', 'differs': 0, 'matched': [], 'not_on_case': 2}
2026-10-15 09:41:16.774502+00:00EzDocs index2_extra_purchasercase {'why': "the Index II names a purchaser the case does not know — a co-owner whose KYC never came (every owner is a mortgagor on the filing), or the wrong person's KYC on the case", 'doc_id': '2223cbad
2026-10-15 09:41:16.731419+00:00EzDocs index2_input_receivedcase {'file': 'WhatsApp Image 2026-10-15 at 1.34.25 PM.jpeg'}
2026-10-15 09:41:16.026971+00:00EzDocs selfie_acceptedcase {'kind': 'live_selfie', 'doc_id': '8b52573b-7e50-424a-abc1-fb7f960ad758', 'confidence': 0.9}
2026-10-15 09:41:14.280347+00:00EzDocs card_name_not_read454case {'doc': 'aadhaar', 'why': "the card's name could not be read, so it is not put on anybody — a person without a name is nobody on the challan; open the card and name it, or press read again", 'file': '
2026-10-15 09:41:13.530032+00:00EzDocs selfie_acceptedcase {'kind': 'live_selfie', 'doc_id': '38e7d5e4-61e3-4b9d-8a04-964ed5657365', 'confidence': 0.9}
2026-10-15 09:41:12.474836+00:00EzDocs card_name_not_read454case {'doc': 'aadhaar', 'why': "the card's name could not be read, so it is not put on anybody — a person without a name is nobody on the challan; open the card and name it, or press read again", 'file': '
2026-10-15 09:41:11.754514+00:00EzDocs file_note490case {'v': '1', 'at': '2026-10-15T09:41:11', 'why': 'mail', 'open': 9, 'mails': [{'at': '2026-10-09 13:51', 'id': '1a120eff25d982ef', 'from': 'branch', 'gist': 'The branch is asking for the NOI and MOE cha
2026-10-15 09:41:11.279336+00:00EzDocs document_receivedcase {'file': 'WhatsApp Image 2026-10-15 at 1.33.04 PM.jpeg', 'doc_type': 'selfie', 'confidence': 1.0}
2026-10-15 09:41:10.776003+00:00EzDocs mail_against_file490case {'at': '2026-10-15T09:41:10', 'asks': ['share NOI Index II'], 'gist': 'The branch is asking for the NOI Index II.', 'next': 'Send the branch the NOI Index II when it is issued by the registrar.', 'bro
2026-10-15 09:41:10.231496+00:00EzDocs document_receivedcase {'file': 'WhatsApp Image 2026-10-15 at 12.58.42 PM.jpeg', 'doc_type': 'aadhaar', 'confidence': 0.99}
2026-10-15 09:41:09.775643+00:00EzDocs document_receivedcase {'file': 'WhatsApp Image 2026-10-15 at 1.09.34 PM.jpeg', 'doc_type': 'selfie', 'confidence': 0.99}
2026-10-15 09:41:09.740596+00:00EzDocs document_receivedcase {'file': 'WhatsApp Image 2026-10-15 at 12.58.41 PM.jpeg', 'doc_type': 'aadhaar', 'confidence': 0.99}
2026-10-15 09:41:09.491062+00:00EzDocs document_receivedcase {'file': 'WhatsApp Image 2026-10-15 at 1.34.25 PM.jpeg', 'doc_type': 'index2', 'confidence': 0.9}
2026-10-15 09:41:07.781211+00:00EzDocs stale_evaluations_healed {'why': "these cases' facts had changed since EzDocs last thought about them — money, a document, a filing or the property — so they were rethought", 'cases': 3, 'limit': 40}
2026-10-15 09:41:06.750270+00:00EzDocs chase_held_backcase {'why': 'another mail landed within 3 minutes and the branch did not list what it attached — one debounce, so we ask once for everything', 'would_have_asked_for': ["Applicant's Aadhaar Card", "Applica
2026-10-15 09:41:06.728772+00:00EzDocs case_reevaluatedcase {'stage_after': 'INDEX2_SENT'}
2026-10-15 09:41:04.261967+00:00EzDocs documents_read_togethercase {'why': 'the files of one mail are read side by side so the draft follows in a minute or two, not after every file in a row', 'files': 3, 'seconds': 2.2, 'workers': 3}
2026-10-15 09:40:58.371091+00:00EzDocs sms_needs_review {'ref': '665454655359', 'payer': 'Master VINAY RAMESH JADHAV', 'amount': 16050.0, 'reason': 'guarded', 'guarded': [{'why': 'NOI-2026-01023 is already past the challan (FILED) — a finished case takes n
2026-10-15 09:40:57.033177+00:00EzDocs case_createdcase {'lan': 'MH/BSR/BSAR/A000001468', 'why': "the sender's address belongs to no bank; the mail landed in the HINDUJA_HFL mailbox and carries a loan number of HINDUJA_HFL's own shape (MH/BSR/BSAR/A0000014
2026-10-15 09:40:52.478302+00:00EzDocs vyapar_twin {'ref': '665454655359', 'why': 'HDFC speaks twice for one Vyapar payment — the app alert and the bank SMS. One credit, with the RRN on it.', 'kept': '30f99f54-8f34-42d4-b8ff-caa841cae9e9', 'twin': '90
2026-10-15 09:40:52.268783+00:00EzDocs sms_needs_review {'ref': '665454655359', 'payer': 'Master VIN', 'amount': 16050.0, 'reason': 'guarded', 'guarded': [{'why': 'NOI-2026-01023 is already past the challan (FILED) — a finished case takes new money only on
2026-10-15 09:40:40.981382+00:00EzDocs file_note490case {'v': '1', 'at': '2026-10-15T09:40:40', 'why': 'mail', 'open': 2, 'mails': [{'at': '2026-10-09 10:34', 'id': '1a1203adc551562e', 'from': 'us', 'gist': 'The team received payment and documents and will
2026-10-15 09:40:37.020342+00:00EzDocs sms_matched_latecase {'ref': None, 'why': 'this credit had arrived before the case could be matched (no bill yet, or the screenshot came later) — matched now on the same evidence as a live SMS', 'amount': 10450.0, 'method
2026-10-15 09:40:37.008838+00:00EzDocs payment_verifiedcase {'utr': None, 'delta': -20.0, 'method': 'bank_own_total+payer_known+gpay_alert', 'paid_at': '2026-10-08T08:15:00+00:00', 'expected': 10470.0, 'received': 10450.0, 'confidence': 'high'}
2026-10-15 09:40:36.804256+00:00EzDocs receivable_snapshotcase {'before': {'delta': None, 'status': 'awaiting', 'paid_at': None, 'received': None, 'risk_flags': [], 'verified_at': None, 'match_method': None, 'received_utr': None, 'matched_sms_id': None, 'match_co
2026-10-15 09:40:33.743166+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 11:28 acknowledged the papers and the payment — the draft it answers is taken off", 'count': 1, 'kinds': ['ack']}
2026-10-15 09:40:33.263750+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 11:30 acknowledged the papers and the payment — the draft it answers is taken off", 'count': 1, 'kinds': ['ack_docs']}
2026-10-15 09:40:33.015863+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 13 Oct, 19:56 shared the paid challan — the draft it answers is taken off", 'count': 1, 'kinds': ['ack']}
2026-10-15 09:40:32.843520+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 13 Oct, 19:45 shared the paid challan — the draft it answers is taken off", 'count': 1, 'kinds': ['ack_docs']}
2026-10-15 09:40:32.752119+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 13 Oct, 19:37 acknowledged the papers and the payment — the draft it answers is taken off", 'count': 1, 'kinds': ['ack_docs']}
2026-10-15 09:40:32.571566+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 13 Oct, 19:24 acknowledged the papers and the payment — the draft it answers is taken off", 'count': 1, 'kinds': ['ack']}
2026-10-15 09:40:32.481608+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 13 Oct, 19:28 acknowledged the papers and the payment — the draft it answers is taken off", 'count': 1, 'kinds': ['ack']}
2026-10-15 09:40:32.306200+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 13 Oct, 19:06 acknowledged the papers and the payment — the drafts it answers are taken off", 'count': 2, 'kinds': ['ack', 'branch_questions']}
2026-10-15 09:40:32.212399+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 13 Oct, 19:11 shared the paid challan — the draft it answers is taken off", 'count': 1, 'kinds': ['ack']}
2026-10-15 09:40:32.025029+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 13 Oct, 18:43 acknowledged the papers and the payment — the drafts it answers are taken off", 'count': 2, 'kinds': ['ack_docs', 'fee_quote']}
2026-10-15 09:40:31.836112+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 13 Oct, 19:04 shared the paid challan — the draft it answers is taken off", 'count': 1, 'kinds': ['ack']}
2026-10-15 09:40:31.780281+00:00EzDocs mail_against_file490case {'at': '2026-10-15T09:40:31', 'asks': ['file the NOI'], 'gist': 'The branch asks to file the NOI.', 'next': 'Ask the branch to provide the missing documents and clarify the discrepancies before filing
2026-10-15 09:40:31.741641+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 13 Oct, 17:53 acknowledged the papers and the payment — the draft it answers is taken off", 'count': 1, 'kinds': ['ack']}
2026-10-15 09:40:31.462988+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 13 Oct, 18:32 acknowledged the papers and the payment — the draft it answers is taken off", 'count': 1, 'kinds': ['ack']}
2026-10-15 09:40:31.034578+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 13 Oct, 17:34 acknowledged the papers and the payment — the draft it answers is taken off", 'count': 1, 'kinds': ['ack']}
2026-10-15 09:40:30.805167+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 13 Oct, 17:32 shared the paid challan — the draft it answers is taken off", 'count': 1, 'kinds': ['ack_docs']}
2026-10-15 09:40:30.612539+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 13 Oct, 16:56 acknowledged the papers and the payment — the draft it answers is taken off", 'count': 1, 'kinds': ['ack']}
2026-10-15 09:40:30.489318+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 13 Oct, 17:43 acknowledged the papers and the payment — the draft it answers is taken off", 'count': 1, 'kinds': ['ack']}
2026-10-15 09:40:30.282884+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 13 Oct, 16:34 asked for papers — the draft it answers is taken off", 'count': 1, 'kinds': ['doc_chase']}
2026-10-15 09:40:30.018376+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 13 Oct, 16:43 shared the paid challan — the draft it answers is taken off", 'count': 1, 'kinds': ['ack']}
2026-10-15 09:40:29.728105+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 13 Oct, 16:39 acknowledged the papers and the payment — the draft it answers is taken off", 'count': 1, 'kinds': ['ack']}
2026-10-15 09:40:29.013499+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 13 Oct, 16:14 asked for papers — the draft it answers is taken off", 'count': 1, 'kinds': ['ack_docs']}
2026-10-15 09:40:28.718422+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 13 Oct, 16:35 shared the paid challan — the draft it answers is taken off", 'count': 1, 'kinds': ['ack']}
2026-10-15 09:40:28.238156+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 13 Oct, 16:13 shared the paid challan — the draft it answers is taken off", 'count': 1, 'kinds': ['ack_docs']}
2026-10-15 09:40:28.002994+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 13 Oct, 15:36 acknowledged the papers and the payment — the draft it answers is taken off", 'count': 1, 'kinds': ['ack']}
2026-10-15 09:40:27.728904+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 13 Oct, 15:33 acknowledged the papers and the payment — the draft it answers is taken off", 'count': 1, 'kinds': ['ack']}
2026-10-15 09:40:27.469373+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 13 Oct, 15:37 shared the paid challan — the draft it answers is taken off", 'count': 1, 'kinds': ['ack']}
2026-10-15 09:40:26.972975+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 13 Oct, 15:15 shared the paid challan — the draft it answers is taken off", 'count': 1, 'kinds': ['ack']}
2026-10-15 09:40:26.243213+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 14 Oct, 11:42 asked for the payment screenshot — the draft it answers is taken off", 'count': 1, 'kinds': ['branch_questions']}
2026-10-15 09:40:25.960106+00:00EzDocs draft_withdrawncase {'why': "the team's own mail of 13 Oct, 14:07 sent the calculation — the draft it answers is taken off", 'count': 1, 'kinds': ['fee_quote']}
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