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Open the money desk → every credit and every payment screenshot side by side — tie, untie, split or set aside with one tap
Money to confirmWhy it is not automaticEvery message

Why it is not automatic

190 payments verified · 137 still waiting
Of the 190 that came in, 100% matched themselves — 190 with nobody pressing anything, 0 by a person. That share is of the money ALREADY IN, not of all 327 cases.
Of those 190: 130 certain — a receipt named the case (the UTR, the exact paise, or the screenshot's own minute), which cannot be another case's money. 60 on the amount alone, through the guards.
5 of the 190 were undone or moved to another case — 0 by a person (Not this case), 5 by EzDocs itself (the second look, a stronger screenshot, the rule for a finished case).
the ones to check — 60 matched on the amount alone
No receipt named the case: no UTR, no exact paise, no screenshot minute. The guards let them through on the figure. These are the only ones that could sit on the wrong case — open a few and see.
NOI-2026-03535 ₹14,070.74 · NOI-2026-03479 ₹26,060.15 · NOI-2026-03381 ₹14,180.42 · NOI-2026-03401 ₹35,910.02 · NOI-2026-03400 ₹9,730.70 · NOI-2026-03550 ₹16,470.27 · NOI-2026-03486 ₹23,680.66 · NOI-2026-03328 ₹26,060.63 · NOI-2026-03589 ₹1,62,560.03 · NOI-2026-03284 ₹16,470.60 · NOI-2026-03373 ₹42,560.32 · NOI-2026-03391 ₹11,380.86 · NOI-2026-03419 ₹23,130.72 · NOI-2026-03317 ₹16,960.48 · NOI-2026-03425 ₹12,470.63 · NOI-2026-03351 ₹37,760.41 · NOI-2026-03499 ₹12,470.37 · NOI-2026-03433 ₹28,910.81 · NOI-2026-03435 ₹26,060.87 · NOI-2026-03488 ₹29,660.30 · NOI-2026-03378 ₹22,430.48 · NOI-2026-03379 ₹22,430.27 · NOI-2026-03357 ₹22,830.73 · NOI-2026-03434 ₹41,060.63 · NOI-2026-03349 ₹21,550.19 · NOI-2026-03524 ₹8,070.30 · NOI-2026-03384 ₹25,780.68 · NOI-2026-03323 ₹28,750.39 · NOI-2026-03278 ₹21,800.21 · NOI-2026-03326 ₹21,860.54 · NOI-2026-03512 ₹18,070.50 · NOI-2026-03504 ₹16,360.95 · NOI-2026-03366 ₹17,550.45 · NOI-2026-03424 ₹22,590.64 · NOI-2026-03561 ₹15,280.03 · NOI-2026-03559 ₹16,530.27 · NOI-2026-03453 ₹29,130.15 · NOI-2026-03341 ₹20,240.62 · NOI-2026-03455 ₹12,700.53 · NOI-2026-03566 ₹10,240.50 · NOI-2026-03356 ₹11,070.40 · NOI-2026-03428 ₹11,391.54 · NOI-2026-03583 ₹23,440.10 · NOI-2026-03310 ₹39,930.76 · NOI-2026-03584 ₹10,180.43 · NOI-2026-03586 ₹16,920.49 · NOI-2026-03570 ₹33,710.86 · NOI-2026-03320 ₹10,430.49 · NOI-2026-03544 ₹14,430.26 · NOI-2026-03274 ₹21,430.71 · NOI-2026-03602 ₹25,640.04 · NOI-2026-03459 ₹15,280.44 · NOI-2026-03462 ₹16,020.35 · NOI-2026-03481 ₹22,050.04 · NOI-2026-03546 ₹14,350.85 · NOI-2026-03498 ₹26,060.75 · NOI-2026-03527 ₹13,940.15 · NOI-2026-03556 ₹13,260.76 · NOI-2026-03538 ₹18,380.09 · NOI-2026-03588 ₹17,060.46
Nobody has pressed “Not this case” on an engine match yet — so no match is known to have been wrong. That is not proof they are all right.
25 times EzDocs took a tie back by itself — 9 credits
The second look (the case's own screenshot shows another payment), a stronger screenshot on another case, the rule for a finished case. Put right without anyone pressing anything — not a person finding a wrong match. 1 credit was tied again after being taken back, and taken back again — EzDocs now remembers its own take-back and leaves such a credit for a person, with the reason.
NOI-2026-03308 ₹31,240 17 times — amount-only match onto a case past the challan, on the other channel
NOI-2026-03570 ₹33,795 — a stronger claim: NOI-2026-03594's screenshot names ₹33,795 on this road (screenshot_amount_time); NOI-2026-03570 had it on the amount alone
NOI-2026-03472 ₹18,050 — this case's screenshot shows ₹16,050 — another payment; NOI-2026-03574 names this payment
NOI-2026-03472 ₹18,050 — HDFC sent two messages for this one payment and both were tied — to NOI-2026-03472 and NOI-2026-03471; the case whose own papers name the payment keep
NOI-2026-03489 ₹29,050 — HDFC sent two messages for this one payment and both were tied — to NOI-2026-03489 and NOI-2026-03464; the case whose own papers name the payment keep
NOI-2026-03450 ₹26,141 — HDFC sent two messages for this one payment and both were tied — to NOI-2026-03450 and NOI-2026-03501; the case whose own papers name the payment keep
NOI-2026-03468 ₹23,650 — this case's screenshot shows the same amount paid at another time — another payment; NOI-2026-03507 names this payment
NOI-2026-03467 ₹15,945 — amount-only match onto a case past the challan, on the other channel
NOI-2026-03377 ₹9,882 — amount-only match onto a case past the challan, on the other channel
GPay: Google is still BATCHING. 137 GPay alerts came in the last 14 days but only 80 settlement credits followed them. One credit for several payments has no case's exact figure in it, so those cannot match themselves. Instant settlement is what fixes this. 22 alerts are still waiting for their money.
Is every phone hearing every app?
A phone can forward the bank’s SMS perfectly while its GPay or Vyapar alerts are switched off. The road split judges the phone; this judges each app on it.
the Vivo (EZDOCS)
HDFC-VYAPARheard 6 min agoworking
JD-PNBSMS-Sheard 24 min agoworking
VA-PNBSMS-Sheard 2 h agoworking
GPAY-BIZheard 3 h agoworking
JK-PNBSMS-Sheard 3 h agoworking
BP-HDFCBK-Sheard 4 h agoslow
VM-HDFCBK-Theard 5 h agoslow
AD-HDFCBK-Sheard 5 h agoslow
VM-HDFCBK-Sheard 6 h agoslow
VD-HDFCBK-Sheard 25 h agogone quiet
AD-HDFCBK-Theard 8 days agogone quiet
JX-PNBSMS-Sheard 9 days agogone quiet
This phone is plainly alive — other apps on it are reaching us — but VD-HDFCBK-S, AD-HDFCBK-T, JX-PNBSMS-S has said nothing for most of a working day. That is a switch on the phone, not a quiet night: check notification access for that app, its battery setting, and that the app’s own alerts are on.
the Samsung (ThinkBigz)
JK-PNBSMS-Sheard 24 min agoworking
VM-HDFCBK-Sheard 24 min agoworking
BP-HDFCBN-Sheard 30 min agoworking
VD-HDFCBN-Sheard 1 h agoworking
JD-PNBSMS-Sheard 1 h agoworking
VM-HDFCBN-Sheard 1 h agoworking
BP-HDFCBK-Sheard 3 h agoworking
VM-HDFCBK-Theard 3 h agoworking
HDFC-VYAPARheard 5 h agoslow
VD-HDFCBK-Sheard 24 h agogone quiet
AD-HDFCBK-Theard 32 h agogone quiet
GPAY-BIZheard 2 days agogone quiet
AD-HDFCBK-Sheard 3 days agogone quiet
JM-HDFCBK-Sheard 8 days agogone quiet
JM-HDFCBN-Sheard 8 days agogone quiet
JD-HDFCBN-Sheard 8 days agogone quiet
JX-PNBSMS-Sheard 9 days agogone quiet
AD-HDFCBN-Sheard 10 days agogone quiet
This phone is plainly alive — other apps on it are reaching us — but VD-HDFCBK-S, AD-HDFCBK-T, GPAY-BIZ, AD-HDFCBK-S, JM-HDFCBK-S, JM-HDFCBN-S, JD-HDFCBN-S, JX-PNBSMS-S, AD-HDFCBN-S has said nothing for most of a working day. That is a switch on the phone, not a quiet night: check notification access for that app, its battery setting, and that the app’s own alerts are on.
Which senders are reaching us — 30 in the last 14 days
Every sender the phones have forwarded. A sender you expect and cannot see here is not being forwarded — that is a setting on the phone, not in the app. A Vyapar alert carries no account number and both companies use the same sender, so the phone is what says whose money it is.
AD-HDFCBK-S, AD-HDFCBK-T, BP-HDFCBK-S, GPAY-BIZ, HDFC-VYAPAR, JD-PNBSMS-S, JK-PNBSMS-S, JX-PNBSMS-S, VD-HDFCBK-S, VM-HDFCBK-S, VM-HDFCBK-T is arriving from more than one phone. Both companies use the same sender, so only the phone can say whose money it is — check that each phone carries its own &ear=.
GPAY-BIZ103 message(s)last 16:38phone: EZDOCSEZDOCS
HDFC-VYAPAR84 message(s)last 14:09phone: THINKBIGZTHINKBIGZ
BP-HDFCBN-S66 message(s)last 19:12phone: THINKBIGZTHINKBIGZ
GPAY-BIZ57 message(s)last 13 Oct 08:24phone: THINKBIGZTHINKBIGZ
VD-HDFCBN-S55 message(s)last 18:44phone: THINKBIGZTHINKBIGZ
VM-HDFCBN-S43 message(s)last 18:11phone: THINKBIGZTHINKBIGZ
JK-PNBSMS-S39 message(s)last 16:02phone: EZDOCSEZDOCS
JK-PNBSMS-S39 message(s)last 19:18phone: THINKBIGZTHINKBIGZ
HDFC-VYAPAR36 message(s)last 19:37phone: EZDOCSEZDOCS
JD-PNBSMS-S31 message(s)last 19:15phone: EZDOCSEZDOCS
JD-PNBSMS-S31 message(s)last 18:35phone: THINKBIGZTHINKBIGZ
JM-HDFCBN-S25 message(s)last 7 Oct 18:08phone: THINKBIGZTHINKBIGZ
VA-PNBSMS-S14 message(s)last 17:20phone: EZDOCSEZDOCS
VM-HDFCBK-S11 message(s)last 19:18phone: THINKBIGZTHINKBIGZ
AD-HDFCBK-S9 message(s)last 14:01phone: EZDOCSEZDOCS
VM-HDFCBK-S8 message(s)last 13:01phone: EZDOCSEZDOCS
AD-HDFCBK-S6 message(s)last 12 Oct 17:55phone: THINKBIGZTHINKBIGZ
JD-HDFCBN-S6 message(s)last 7 Oct 11:53phone: THINKBIGZTHINKBIGZ
VD-HDFCBK-S6 message(s)last 14 Oct 18:07phone: EZDOCSEZDOCS
JX-PNBSMS-S6 message(s)last 6 Oct 18:09phone: THINKBIGZTHINKBIGZ
VM-HDFCBK-T4 message(s)last 16:22phone: THINKBIGZTHINKBIGZ
BP-HDFCBK-S4 message(s)last 14:50phone: EZDOCSEZDOCS
JX-PNBSMS-S3 message(s)last 6 Oct 13:01phone: EZDOCSEZDOCS
AD-HDFCBK-T3 message(s)last 14 Oct 11:16phone: THINKBIGZTHINKBIGZ
VM-HDFCBK-T3 message(s)last 14:31phone: EZDOCSEZDOCS
BP-HDFCBK-S3 message(s)last 16:27phone: THINKBIGZTHINKBIGZ
AD-HDFCBN-S2 message(s)last 5 Oct 15:18phone: THINKBIGZTHINKBIGZ
JM-HDFCBK-S2 message(s)last 7 Oct 19:12phone: THINKBIGZTHINKBIGZ
AD-HDFCBK-T2 message(s)last 7 Oct 16:26phone: EZDOCSEZDOCS
VD-HDFCBK-S2 message(s)last 14 Oct 19:41phone: THINKBIGZTHINKBIGZ

Every case still waiting for its fee, sorted by the reason it could not verify itself. This is where the automation leaks — fix the biggest number first.

EzDocs matches the way a person does: the UTR, the payer's name (this case's own screenshot, and the payer book), and the screenshot's printed minute against the credit's. That last one currently allows 12 minutes either way (CLAIM_TIME_WINDOW_MIN on EzDocs) — widen it and cases move from “nothing tied it” into matched by themselves.

This is the newest 1500 only. There are more waiting behind them — the counts below are a floor, not the whole pile.
215The branch has not said it paid
no screenshot and no UTR on the case — nothing has gone wrong, the money simply has not come yet. Not a leak.
0Our own mail asked for a different figure
the loan the fee is worked out on changed after the mail went. The branch is holding our old figure, so what it pays is not short. Send a fresh ask for the difference, or keep the figure they already have.
10The amount we recorded is round — and no fee mail has gone yet
nothing has reached the branch, so this one is SAFE to fix: give the ask its paise tag before the mail goes and the credit will name its own case.
Every bank has the paise tag on. These asks were made before that, and they keep their round figures — the branch is holding our old mail and will pay THAT, so the figures must not be changed now.
0The branch already holds a round figure
our fee mail went out with a round amount, so no credit can name its own case. Do NOT change the figure now — they will pay what they were asked. This one matches by UTR, by the screenshot's minute, or by hand.
Every bank has the paise tag on. These asks were made before that, and they keep their round figures — the branch is holding our old mail and will pay THAT, so the figures must not be changed now.
48The branch paid its own figure
it says it paid an amount we did not ask for. When their own mail STATED that figure EzDocs already matches it (bank_own_total) — these are the ones where they never said what they would pay. The pay link and the QR carry the exact amount and end the question.
1175The credit is here — nothing tied it
a credit that could settle this ask is sitting unplaced in our own ear. Nothing is missing: the matcher was too strict. This is the reason with a DIAL on it — the screenshot's minute must fall within CLAIM_TIME_WINDOW_MIN of the credit.
52We never heard the credit
the branch says it paid, the figure is plausible, and nothing in our ear comes near it. The money is in the account and the app was never told. Fix in the ear — the forwarder phone, the bank's own alerts, the statement paste.
Which road that money took, and whether its ear is alive — a big number on one road is one phone, not many problems.
17the Google Pay Business account · the Vivo (EZDOCS)that ear is working — these alerts never fired
10the HDFC Vyapar QR · the Samsung (ThinkBigz)that ear is working — these alerts never fired
9the receipt does not say which road
5the advocate’s own accountno phone hears this, ever
4the Google Pay Business account · the Samsung (ThinkBigz)DEAD — not forwarding, 59 h without a word. Every payment on this road is invisible until it speaks.
2the PNB UPI id · the Vivo (EZDOCS)that ear is working — these alerts never fired
2the HDFC Vyapar QR
1the HDFC Vyapar QR · the Vivo (EZDOCS)that ear is working — these alerts never fired
1the PNB UPI id · the Samsung (ThinkBigz)that ear is working — these alerts never fired
1the bank account, by NEFT · the Samsung (ThinkBigz)that ear is working — these alerts never fired
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