Cases

BankAll banksHindujaICICI HFCMOTILALMotilalPNB HousingSammaanNewest firstLongest waitListGrid

WorkChallan pending76Challan done490E-filing pending368E-filing done122chips in one row add up · rows narrow each other

ShowOur move149Waiting on the branch290With the bank or the government124Needs eyes1Being read2Draft waiting493Fee not verified327Done this week1373Fresh cases (from 1 Sep)1819Ongoing (older threads)1667Both3486Active1471Quiet2015

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Money — filter by where the money stands

All · 1939Verified by SMS ✓ · 656Verified by a person · 1Credit seen · bill pending · 9SHORT — less arrived · 26Money needs a look · 26Screenshot; credit not seen · 921Bill sent; nothing yet · 199No bill yet · 101

Case	Bank	Work	Our fee	When
Waiting on the branch 66 cases — the engine has asked; a red wait means it is time to call · the longest wait first
(name not read yet) ⏳ ongoing NOI-2026-00523 · LAN MH/KLP/KLPR/A000000854 · 0 papers	Hinduja	Step 2 · Documentspapers still to come — the engine has asked the branch	no fee yet	waiting 43d 6h came 31 Aug 17:16 · 43d ago last mail 43d ago	Call the branch
KANTILAL LASARAM BHATI ⏳ ongoing NOI-2026-00167 · LAN 77000327109 · 3 papers	ICICI HFC	Step 2 · Documentspapers still to come — the engine has asked the branch · a draft waits for Send	fee asked ₹24,790	waiting 29d 13h came 27 Aug 20:41 · 47d ago last mail 46d ago	Read & send draft
PAVAN RAMKISAN NAKHATE ⏳ ongoing NOI-2026-00206 · LAN 77000335353 · 9 papers	ICICI HFC	Step 2 · Documentspapers still to come — the engine has asked the branch · a draft waits for Send	fee asked ₹17,190	waiting 29d 13h came 29 Aug 19:45 · 45d ago last mail 44d ago	Read & send draft
Tausif Ismail Shaikh ⏳ ongoing NOI-2026-00028 · LAN 77000340663 · 9 papers	ICICI HFC	Step 2 · Documentspapers still to come — the engine has asked the branch · a draft waits for Send	fee asked ₹18,280	waiting 29d 13h came 29 Aug 18:30 · 45d ago last mail 45d ago	Read & send draft
Sheetal Amol Chougule ⏳ ongoing NOI-2026-00142 · LAN 77000292364 · 2 papers	ICICI HFC	Step 2 · Documentspapers still to come — the engine has asked the branch · a draft waits for Send	no fee yet	waiting 29d 13h came 28 Aug 14:38 · 46d ago last mail 36d ago	Read & send draft
(name not read yet) ⏳ ongoing NOI-2026-00140 · LAN — · 0 papers	ICICI HFC	Step 2 · Documentspapers still to come — the engine has asked the branch · a draft waits for Send	no fee yet	waiting 29d 13h came 28 Aug 15:05 · 46d ago	Read & send draft
Pravin Dhudaku Walle ⏳ ongoing NOI-2026-00170 · LAN 77000263684 · 8 papers	ICICI HFC	Step 2 · Documentspapers still to come — the engine has asked the branch · a draft waits for Send	fee asked ₹850	waiting 28d 2h came 28 Aug 10:10 · 46d ago last mail 41d ago	Read & send draft
(name not read yet) ⏳ ongoing NOI-2026-00804 · LAN TOKEN NO. · 4 papers	ICICI HFC	Step 2 · Documentspapers still to come — the engine has asked the branch · a draft waits for Send	no fee yet	waiting 26d 13h came 27 Aug 16:37 · 47d ago last mail 47d ago	Read & send draft
YOGESH DNYANDEO NARKHEDE ⏳ ongoing NOI-2026-01042 · LAN 77000206649 · 1 papers	ICICI HFC	Step 2 · Documents3 papers still to come — Applicant's Aadhaar Card, Applicant's PAN Card, Payment Screenshot with UTR · a draft waits for Send	fee asked ₹35,770	waiting 26d 13h came 2 Sep 13:19 · 41d ago last mail 11h ago	Read & send draft
(name not read yet) ⏳ ongoing NOI-2026-01086 · LAN 77000277751 · 1 papers	ICICI HFC	Step 2 · Documentspapers still to come — the engine has asked the branch · a draft waits for Send	no fee yet	waiting 26d 13h came 2 Sep 16:51 · 41d ago	Read & send draft
(name not read yet) NOI-2026-01102 · LAN — · 1 papers	ICICI HFC	Step 2 · Documentspapers still to come — the engine has asked the branch · a draft waits for Send	no fee yet	waiting 26d 13h came 2 Sep 18:29 · 41d ago	Read & send draft
YOGESH RAMCHANDRA SHINDE ⏳ ongoing NOI-2026-00630 · LAN 77000280614 · 3 papers	ICICI HFC	Step 2 · Documentspapers still to come — the engine has asked the branch · a draft waits for Send	no fee yet	waiting 26d 13h came 27 Aug 16:58 · 47d ago last mail 36d ago	Read & send draft
(name not read yet) ⏳ ongoing NOI-2026-00894 · LAN — · 3 papers	Hinduja	Step 2 · Documentspapers still to come — the engine has asked the branch · a draft waits for Send	no fee yet	waiting 26d 13h came 27 Aug 16:14 · 47d ago last mail 36d ago	Read & send draft
YOGESH DNYANDEO NARKHEDE ⏳ ongoing NOI-2026-01041 · LAN 77000206440 · 1 papers	ICICI HFC	Step 2 · Documents3 papers still to come — Applicant's Aadhaar Card, Applicant's PAN Card, Payment Screenshot with UTR · a draft waits for Send	fee asked ₹46,510	waiting 26d 13h came 2 Sep 13:19 · 41d ago last mail 10h ago	Read & send draft
Lakshmikant Chhatrappa Birajdar ⏳ ongoing NOI-2026-00831 · LAN 77000316095 · 3 papers	ICICI HFC	Step 2 · Documentspapers still to come — the engine has asked the branch · a draft waits for Send	fee asked ₹22,870	waiting 26d 13h came 26 Aug 10:22 · 48d ago last mail 47d ago	Read & send draft
Mithilesh Upadhyay NOI-2026-01385 · LAN 77000328833 · 2 papers	ICICI HFC	Step 2 · Documentspapers still to come — the engine has asked the branch · a draft waits for Send	no fee yet	waiting 19d 13h came 7 Sep 16:01 · 36d ago last mail 35d ago	Read & send draft
(name not read yet) NOI-2026-01724 · LAN — · 0 papers	Hinduja	Step 2 · Documentspapers still to come — the engine has asked the branch · a draft waits for Send	fee asked ₹9,140.59	waiting 19d 13h came 12 Sep 11:15 · 31d ago last mail 31d ago	Read & send draft
Bhandari Sagar Rikhablal ⏳ ongoing NOI-2026-00035 · LAN 7792160251 · 17 papers	ICICI HFC	Step 2 · Documentspapers still to come — the engine has asked the branch · a draft waits for Send	screenshot in ₹53,060.91	waiting 19d 13h came 28 Aug 12:23 · 46d ago last mail 43d ago	Read & send draft
d NOI-2026-01428 · LAN D · 0 papers	ICICI HFC	Step 2 · Documentspapers still to come — the engine has asked the branch	fee asked ₹36,630	waiting 19d 13h came 8 Sep 09:55 · 35d ago	Call the branch
NOI status NOI-2026-01574 · LAN 77000318722 · 1 papers	ICICI HFC	Step 2 · Documentspapers still to come — the engine has asked the branch · a draft waits for Send	no fee yet	waiting 19d 13h came 10 Sep 10:39 · 33d ago	Read & send draft
MOHSINA MEHRAJ KHAN NOI-2026-01888 · LAN 4600000768 · 4 papers	ICICI HFC	Step 2 · Documentspapers still to come — the engine has asked the branch · a draft waits for Send	fee asked ₹42,560.82	waiting 17d 2h came 17 Sep 13:51 · 26d ago last mail 25d ago	Read & send draft
(name not read yet) NOI-2026-01832 · LAN CASE INITIATION BRANCH NAM… · 1 papers	ICICI HFC	Step 2 · Documentspapers still to come — the engine has asked the branch · a draft waits for Send	fee asked ₹20,740.54	waiting 15d 13h came 16 Sep 14:13 · 27d ago	Read & send draft
Vedprakash Jivendra Jha NOI-2026-02265 · LAN — · 0 papers	ICICI HFC	Step 2 · Documents4 papers still to come — Sanction Letter, Applicant's Aadhaar Card, Applicant's PAN Card, Payment Screenshot with UTR · a draft waits for Send	no fee yet	waiting 14d 13h came 23 Sep 11:44 · 20d ago	Read & send draft
(name not read yet) ⏳ ongoing NOI-2026-02083 · LAN — · 1 papers	ICICI HFC	Step 2 · Documentspapers still to come — the engine has asked the branch · a draft waits for Send	no fee yet	waiting 14d 13h came 20 Sep 11:46 · 23d ago	Read & send draft
ANIKET SUBHASH TRIMBAKE ⏳ ongoing NOI-2026-02594 · LAN 77000327010 · 10 papers	ICICI HFC	Step 2 · Documentspapers still to come — the engine has asked the branch · a draft waits for Send	screenshot in ₹19,300.47	waiting 14d 13h came 30 Aug 14:42 · 44d ago	Read & send draft
(name not read yet) NOI-2026-02326 · LAN — · 1 papers	ICICI HFC	Step 2 · Documents3 papers still to come — Sanction Letter, Applicant's Aadhaar Card, Applicant's PAN Card · a draft waits for Send	no fee yet	waiting 14d 13h came 23 Sep 17:42 · 20d ago	Read & send draft
(name not read yet) NOI-2026-02259 · LAN — · 3 papers	ICICI HFC	Step 2 · Documents4 papers still to come — Sanction Letter, Applicant's Aadhaar Card, Applicant's PAN Card, Payment Screenshot with UTR · a draft waits for Send	no fee yet	waiting 14d 13h came 23 Sep 11:12 · 20d ago	Read & send draft
(name not read yet) NOI-2026-02810 · LAN — · 0 papers	ICICI HFC	Step 2 · Documents4 papers still to come — Sanction Letter, Applicant's Aadhaar Card, Applicant's PAN Card, Payment Screenshot with UTR · a draft waits for Send	no fee yet	waiting 14d 12h came 29 Sep 11:00 · 14d ago	Read & send draft
Rajesh Salunkhe NOI-2026-02681 · LAN MH/PNE/BRMT/A000001011 · 2 papers	Hinduja	Step 2 · Documents3 papers still to come — Applicant's Aadhaar Card, Applicant's PAN Card, Payment Screenshot with UTR · a draft waits for Send	fee verified ₹26,311	waiting 14d 8h came 28 Sep 12:20 · 15d ago last mail 15d ago	Read & send draft
Aniket Rathod NOI-2026-02589 · LAN — · 1 papers	ICICI HFC	Step 2 · Documentspapers still to come — the engine has asked the branch · a draft waits for Send	no fee yet	waiting 14d 6h came 1 Sep 09:29 · 42d ago	Read & send draft
Suchit Ghosalkar ⏳ ongoing NOI-2026-00486 · LAN 77000314604 · 5 papers	ICICI HFC	Step 2 · Documentspapers still to come — the engine has asked the branch · a draft waits for Send	fee asked ₹29,060	waiting 14d 6h came 31 Aug 14:22 · 43d ago last mail 43d ago	Read & send draft
= Uma Salwadi // 77000352648 NOI-2026-02662 · LAN 77000352648 · 0 papers	ICICI HFC	Step 2 · Documents4 papers still to come — Sanction Letter, Applicant's Aadhaar Card, Applicant's PAN Card, Payment Screenshot with UTR · a draft waits for Send	fee verified ₹56,060	waiting 14d 4h came 28 Sep 10:39 · 15d ago	Read & send draft
AKSHAY RAMESH CHORAT NOI-2026-02351 · LAN 260201250555 · 3 papers	ICICI HFC	Step 2 · Documents3 papers still to come — Applicant's Aadhaar Card, Applicant's PAN Card, Payment Screenshot with UTR · a draft waits for Send	fee verified ₹20,877	waiting 14d 1h came 24 Sep 12:05 · 19d ago last mail 19d ago	Read & send draft
Lalit Nivrutti Shinde NOI-2026-02635 · LAN 77000044924 · 18 papers	ICICI HFC	Step 2 · Documents1 paper still to come — Payment Screenshot with UTR · a draft waits for Send	fee asked ₹36,320.32	waiting 13d 13h came 27 Sep 16:55 · 16d ago last mail 9h ago	Read & send draft
Shantaram Kadu NOI-2026-02613 · LAN — · 1 papers	Hinduja	Step 2 · Documents4 papers still to come — Sanction Letter, Applicant's Aadhaar Card, Applicant's PAN Card, Payment Screenshot with UTR · a draft waits for Send	no fee yet	waiting 13d 13h came 27 Sep 13:39 · 16d ago	Read & send draft
Asmita Ambure NOI-2026-02636 · LAN 77000019356 · 11 papers	ICICI HFC	Step 2 · Documents1 paper still to come — Payment Screenshot with UTR · a draft waits for Send	fee verified ₹39,560	waiting 13d 13h came 27 Sep 16:56 · 16d ago last mail 7h ago	Read & send draft
Rita Lalitkumar Pathak NOI-2026-02972 · LAN 273636520893 · 5 papers	ICICI HFC	Step 2 · Documents1 paper still to come — Payment Screenshot with UTR · a draft waits for Send	fee verified ₹34,450	waiting 13d 8h came 30 Sep 15:22 · 13d ago last mail 13d ago	Read & send draft
Rita Lalitkumar Pathak NOI-2026-02973 · LAN 77000367887 · 9 papers	ICICI HFC	Step 2 · Documents1 paper still to come — Payment Screenshot with UTR · a draft waits for Send	fee verified ₹50,950	waiting 13d 8h came 30 Sep 15:22 · 13d ago last mail 13d ago	Read & send draft
Unity Cab Services Private Limited NOI-2026-03010 · LAN 7792154482 · 12 papers	ICICI HFC	Step 2 · Documents1 paper still to come — Applicant's Aadhaar Card	fee verified ₹37,600	waiting 13d 6h came 30 Sep 17:43 · 13d ago last mail 13d ago	Call the branch
ANIL BAJRANG MANE NOI-2026-02736 · LAN 7792120200 · 1 papers	ICICI HFC	Step 2 · Documents3 papers still to come — Applicant's Aadhaar Card, Applicant's PAN Card, Payment Screenshot with UTR · a draft waits for Send	fee asked ₹42,560.40	waiting 12d 13h came 28 Sep 17:58 · 15d ago last mail 15d ago	Read & send draft
ANKITA BALBIRSINGH ROUTHAN. NOI-2026-02498 · LAN 77000329875 · 3 papers	ICICI HFC	Step 2 · Documents3 papers still to come — Sanction Letter, Applicant's Aadhaar Card, Applicant's PAN Card · a draft waits for Send	no fee yet	waiting 12d 13h came 25 Sep 20:34 · 18d ago last mail 6d ago	Read & send draft
Afsaar Shaikh NOI-2026-01916 · LAN — · 1 papers	ICICI HFC	Step 2 · Documentspapers still to come — the engine has asked the branch · a draft waits for Send	no fee yet	waiting 12d 13h came 17 Sep 17:47 · 26d ago last mail 26d ago	Read & send draft
(name not read yet) NOI-2026-02067 · LAN — · 3 papers	ICICI HFC	Step 2 · Documentspapers still to come — the engine has asked the branch · a draft waits for Send	no fee yet	waiting 12d 13h came 19 Sep 18:01 · 24d ago last mail 24d ago	Read & send draft
(name not read yet) NOI-2026-02474 · LAN — · 1 papers	ICICI HFC	Step 2 · Documents3 papers still to come — Sanction Letter, Applicant's Aadhaar Card, Applicant's PAN Card · a draft waits for Send	no fee yet	waiting 12d 13h came 25 Sep 16:45 · 18d ago last mail 6d ago	Read & send draft
AMAR SADHURAM MADHYANI NOI-2026-02165 · LAN 77000347015 · 7 papers	ICICI HFC	Step 2 · Documents1 paper still to come — Payment Screenshot with UTR · a draft waits for Send	fee asked ₹47,560.40	waiting 12d 13h came 22 Sep 13:15 · 21d ago last mail 13d ago	Read & send draft
VINAYAK PATIL NOI-2026-02146 · LAN 77000348176 · 12 papers	ICICI HFC	Step 2 · Documents1 paper still to come — Payment Screenshot with UTR · a draft waits for Send	fee asked ₹11,670.59	waiting 12d 13h came 22 Sep 11:01 · 21d ago last mail 13d ago	Read & send draft
Rajaram Satpute NOI-2026-02680 · LAN MH/PNE/BRMT/A0000001005 · 2 papers	Hinduja	Step 2 · Documents3 papers still to come — Applicant's Aadhaar Card, Applicant's PAN Card, Payment Screenshot with UTR · a draft waits for Send	fee asked ₹34,930.60	waiting 12d 13h came 28 Sep 12:18 · 15d ago	Read & send draft
River Route Creative Group LLP // Nimesh Bafna NOI-2026-02692 · LAN 77000345908 · 4 papers	ICICI HFC	Step 2 · Documents3 papers still to come — Sanction Letter, Applicant's Aadhaar Card, Applicant's PAN Card · a draft waits for Send	fee asked ₹1,07,060.13	waiting 12d 13h came 28 Sep 13:34 · 15d ago last mail 15d ago	Read & send draft
Amol Gadave NOI-2026-03094 · LAN 77000346536 · 4 papers	ICICI HFC	Step 2 · Documents3 papers still to come — Sanction Letter, Applicant's Aadhaar Card, Applicant's PAN Card · a draft waits for Send	fee asked ₹28,370.37	waiting 12d 8h came 1 Oct 14:32 · 12d ago last mail 10d ago	Read & send draft
Atul Vidyadhar Rane NOI-2026-03120 · LAN 77000331906 · 5 papers	ICICI HFC	Step 2 · Documents1 paper still to come — Payment Screenshot with UTR · a draft waits for Send	fee asked ₹16,900.51	waiting 10d 8h came 3 Oct 15:49 · 10d ago last mail 8d ago	Read & send draft
Pradip Dagdu Bawaskar NOI-2026-03163 · LAN — · 0 papers	ICICI HFC	Step 2 · Documents4 papers still to come — Sanction Letter, Applicant's Aadhaar Card, Applicant's PAN Card, Payment Screenshot with UTR · a draft waits for Send	no fee yet	waiting 8d 7h came 5 Oct 16:15 · 8d ago	Read & send draft
Amol Mohan Dhainje NOI-2026-03174 · LAN MH/PNE/BRMT/A000000981 · 2 papers	Hinduja	Step 2 · Documents3 papers still to come — Applicant's Aadhaar Card, Applicant's PAN Card, Payment Screenshot with UTR · a draft waits for Send	fee asked ₹16,900.88	waiting 8d 6h came 5 Oct 17:24 · 8d ago last mail 8d ago	Read & send draft
Anand Ingle NOI-2026-03205 · LAN MH/PCM/PCMC/A000000943 · 4 papers	Hinduja	Step 2 · Documents2 papers still to come — Applicant's PAN Card, Payment Screenshot with UTR · a draft waits for Send	fee asked ₹31,930.02	waiting 7d 8h came 6 Oct 15:02 · 7d ago last mail 7d ago	Read & send draft
Sagar Shinde NOI-2026-03239 · LAN 77000328944 · 3 papers	ICICI HFC	Step 2 · Documents2 papers still to come — Applicant's Aadhaar Card, Payment Screenshot with UTR · a draft waits for Send	fee asked ₹17,790.60	waiting 6d 9h came 7 Oct 14:40 · 6d ago last mail 5d ago	Read & send draft
Vijay Kumar Pal NOI-2026-03328 · LAN 77000367907 · 8 papers	ICICI HFC	Step 2 · Documents1 paper still to come — Payment Screenshot with UTR · a draft waits for Send	fee verified ₹26,050	waiting 4d 12h came 9 Oct 11:22 · 4d ago last mail 3d ago	Read & send draft
(name not read yet) NOI-2026-03369 · LAN — · 0 papers	ICICI HFC	Step 2 · Documents4 papers still to come — Sanction Letter, Applicant's Aadhaar Card, Applicant's PAN Card, Payment Screenshot with UTR · a draft waits for Send	no fee yet	waiting 4d 5h came 9 Oct 18:04 · 4d ago	Read & send draft
Rajaram Vitthalrao Satpute NOI-2026-03382 · LAN MH/PNE/BRMT/A000001005 · 2 papers	Hinduja	Step 2 · Documents3 papers still to come — Applicant's Aadhaar Card, Applicant's PAN Card, Payment Screenshot with UTR · a draft waits for Send	fee asked ₹34,930.14	waiting 3d 11h came 10 Oct 12:08 · 3d ago last mail 3d ago	Read & send draft
Arif Ibrahim Sachedina NOI-2026-03399 · LAN 77000341977 · 7 papers	ICICI HFC	Step 2 · Documents4 papers still to come — Sanction Letter, Applicant's Aadhaar Card, Applicant's PAN Card, Payment Screenshot with UTR · a draft waits for Send	no fee yet	waiting 1d 12h came 12 Oct 11:51 · 1d ago	Read & send draft
Feroj Patel NOI-2026-03406 · LAN — · 1 papers	ICICI HFC	Step 2 · Documents4 papers still to come — Sanction Letter, Applicant's Aadhaar Card, Applicant's PAN Card, Payment Screenshot with UTR · a draft waits for Send	no fee yet	waiting 1d 10h came 12 Oct 13:34 · 1d ago	Read & send draft
Pankaj Arjun Kriplani NOI-2026-03414 · LAN 10344782 · 3 papers	ICICI HFC	Step 2 · Documents1 paper still to come — Payment Screenshot with UTR · a draft waits for Send	fee asked ₹31,760.36	waiting 1d 8h came 12 Oct 15:21 · 1d ago last mail 1d ago	Read & send draft
Dattatray Balaso Mhaske NOI-2026-03447 · LAN MH/PNE/BRMT/A000001048 · 2 papers	Hinduja	Step 2 · Documents3 papers still to come — Applicant's Aadhaar Card, Applicant's PAN Card, Payment Screenshot with UTR · a draft waits for Send	fee asked ₹15,540.27	waiting 11 h came 12:21 · 11h ago last mail 11h ago	Read & send draft
Saraswati Aagam Somani NOI-2026-03450 · LAN 10341183 · 8 papers	ICICI HFC	Step 2 · Documents1 paper still to come — Payment Screenshot with UTR · a draft waits for Send	fee asked ₹26,060.53	waiting 10 h came 13:52 · 10h ago last mail 9h ago	Read & send draft
Amisha Amit Shah NOI-2026-03461 · LAN 77000325482 · 4 papers	ICICI HFC	Step 2 · Documents4 papers still to come — Sanction Letter, Applicant's Aadhaar Card, Applicant's PAN Card, Payment Screenshot with UTR · a draft waits for Send	no fee yet	waiting 8 h came 15:25 · 8h ago last mail 8h ago	Read & send draft
Nikhil Rajendra Akolkar NOI-2026-03464 · LAN 77000365900 · 0 papers	ICICI HFC	Step 2 · Documents4 papers still to come — Sanction Letter, Applicant's Aadhaar Card, Applicant's PAN Card, Payment Screenshot with UTR · a draft waits for Send	no fee yet	waiting 7 h came 16:33 · 7h ago last mail 7h ago	Read & send draft
Jyoti Amol Hivre NOI-2026-03474 · LAN 77000351798 · 3 papers	ICICI HFC	Step 2 · Documents3 papers still to come — Applicant's Aadhaar Card, Applicant's PAN Card, Payment Screenshot with UTR · a draft waits for Send	fee asked ₹31,760.38	waiting 5 h came 18:17 · 5h ago last mail 5h ago	Read & send draft
Krunal Shah NOI-2026-03475 · LAN 77000329981 · 6 papers	ICICI HFC	Step 2 · Documents1 paper still to come — Payment Screenshot with UTR · a draft waits for Send	fee asked ₹18,070.74	waiting 5 h came 18:30 · 5h ago last mail 5h ago	Read & send draft

The MIS (Excel) of every case of a bank — the customer’s mobile and e-mail, the loan, the GRN, the DHC’s PRN and the token beside each: ICICI HFC ↓ · PNB Housing ↓ · Sammaan ↓ · Hinduja ↓ · Motilal ↓

Every row carries the bank’s logo and the step the case stands on. Our move rows have the one saffron button that moves the case; a red wait means the thread has been quiet for 2+ days. The fee pill: fee verified = the bank’s credit named this case by itself or a person pressed Verify; screenshot in = the branch’s proof is on file, the money is not seen yet. Fresh = the app saw the case from its very first mail (1 Sep on) — fully reliable; ongoing = an older thread it joined mid-stream, so check Gmail for the earlier trail.