this case was worked by hand before the app saw the thread — the challan and the filing are already done; nothing below is blocking anyone
Day by day — every step and who held it
Next step
Nothing — this case is done
Index II shared with the branch and the case is closed.
Where this case stands — the whole trailread by EzDocs as one conversation
Do things the NOI team's work on a case, in order — come here when the Next step above points here: upload the paid challan, mark it Filed, share the e-filing copy, take the bank's approval, or fix a detail
Pay on GRAS — the NOI Co-pilot box there fills the form from the case number, and the full walkthrough with the exact figures appears at the top of this page the moment everything is clear (documents in, money verified). EzDocs reads the GRN off the uploaded PDF, re-checks every figure and name, and writes the bank mail. (If the direct page complains, start at gras.mahakosh.gov.in and click through.) The challan, as it will be typed — the GRAS form with the papers beside it; correct a box there when a paper says otherwise.
then switch to the e-filing tab you are already logged into — the next page there fills by itself. One e-filing tab only: the portal keeps one session per login, so a second tab (or the front page again) logs the first out. Not logged in yet today? open the portal (its front page logs you in afresh — and logs out any other e-filing tab).
The NOI Co-pilot creates the token from the Date of Mortgage, opens each page in the portal's own order and fills it, checked by EzDocs. Press this the moment you submit — the branch hears the NOI team's own words: “filed on the IGR site, once deface we will share with you”.
When the eFilingDoc… PDF is in hand — the token is read from the file and the branch mail is written. The DHC's PRN is read off the same copy.
These two banks approve the draft filing before submission — share the screenshot, they approve with one click, no mail round-trips.
No snip shared yet. Upload the draft e-filing screenshot below — the bank gets a one-click approval link instead of an email round-trip.
Uploading composes the approval mail to the bank (held on Draft mails until a person presses Send). Re-uploading replaces the snip and re-opens the decision on the SAME link.
Filing record (attempts, GRN, token)
| Attempt | GRN | Token | Status | Submitted |
|---|---|---|---|---|
| no filing yet |
Fix something every change is recorded with your name
Usually Aradhana Mam's press — after seeing the credit with her own eyes (bank SMS or statement). The case then moves towards the challan on its own.
Advanced — move the case by hand (ask Abhijit first)
Normally the case moves itself when documents and money arrive — this override is for the rare day it is stuck wrong.
The reply EzDocs wrote on this thread — yours to edit; nothing leaves until you press Send.
No draft is waiting on this case. EzDocs writes one the moment the case needs a mail — a chase, the fee, the challan, the e-filing copy — and it waits here for your Send. All drafts → · Write a reply on Mails & papers →
The conversation, word for word — attachments open on click. Mail thread, oldest first.
This is the case's own Gmail thread, oldest first — the first mail is how the case began, and every later mail lands here the moment it arrives. Search on the Cases page finds any words written below.
📑 Open mails & papers — each mail beside its papers, ← → the next paper17 Oct, 11:00 · 10h ago THE FIRST MAIL — how this case began
Kindly provide NOI index II on urgent basis
17 Oct, 11:45 · 10h ago
TEAM,
PFA NOI INDEX 2 FOR CASE CLOSURE
*Regards,*
*NOI Coordinator (PNB)*
*ThinkBigz*
*M:-8097244974*
On Sat, 17 Oct 2026 at 11:00, Mahesh Mondkar <mahesh.mondkar@pnbhousing.com>
wrote:
earlier mails quoted below
Every file the branch sent, and what EzDocs read it as. Click a filename to open the file itself. A wrong label? Fix it at the bottom — the checklist and the next mail follow your fix.
| Document | File — click to open | Status | When |
|---|---|---|---|
| Other | image001.png | filed | 10h ago |
| Index IIthe registered copy we filed | IndexII9991908260023 (1).pdf | filed | 10h ago |
a label is wrong? open the file above, then correct it here
The checklist and the next mail follow the corrected label. Recorded with your name.
Details & records the money working, the property exactly as it will be filed, the people, and what was read from each document
The records come first. The Property card below is the one to check before filing day.
Payment
No payment recorded yet. When money reaches our account (or the branch sends a screenshot), it shows here.Fee working (ours)
No fee computed yet — it appears the moment the loan amount is known.Property (must be perfect)
No property read yet — it fills itself from the sanction letter, the legal report, the technical report, the mail, or the Index II.Parties
| Role | Name | PAN | Aadhaar |
|---|---|---|---|
| mortgagor | Rohit Gawali |
All mail records (for Abhijit — safe to ignore)
| Template | To | When |
|---|---|---|
| document chase | mahesh.mondkar@pnbhousing.com | 10h ago |
What EzDocs read from each document — check anything marked in red
payments: []
raw reading (for Abhijit)
{'payments_inside': {'payments': []}}Technical record (for Abhijit — safe to ignore)
| 9h ago | EzDocs | closed_from_desk_words | {'why': "the NOI team's own mail on this thread says the Index II was already shared — an old, finished case; any waiting chase was withdrawn"} |
| 10h ago | EzDocs | challan_inferred_from_desk_mail | {'why': "the NOI team's own sent mail says the challan/e-filing already went — quoting and chasing are over on this thread"} |
| 10h ago | EzDocs | desk_document_shared | {'why': "the NOI team mailed this to the branch — kept on the case so the branch can open it from the bank's window (a challan the moment it is shared, the Index II when the case completes)", 'file': 'IndexII999190826002 |
| 10h ago | EzDocs | draft_withdrawn | {'why': "the team's own mail of 17 Oct, 11:45 sent the Index II — case closed — the draft it answers is taken off", 'count': 1, 'kinds': ['doc_chase']} |
| 10h ago | EzDocs | trail_read | {'why': 'EzDocs read the whole trail as one conversation; what it says is shown on the case — the stage still moves by the papers and the checked per-mail facts', 'done': ['index2_asked'], 'mails': 1, 'summary': 'The bra |
| 10h ago | EzDocs | quoted_history_checked | {} |
| 10h ago | EzDocs | extra_challan_scanned | {'found': 0} |
| 10h ago | EzDocs | case_read_started | {'tag': '12e654f14d68b970', 'why': 'arrival', 'note': 'the whole file is being read — a Fill or a copy asking meanwhile waits for this reading'} |
| 10h ago | EzDocs | email_shadowed:doc_chase | {'to': 'mahesh.mondkar@pnbhousing.com', 'body': "Team,\n\nKindly share the following to process the challan:\n\n 1. Sanction Letter — not received yet\n 2. Applicant's Aadhaar Card — not received yet\n 3. Applicant's |
| 10h ago | EzDocs | boxes_gathered | {'how': 'uri', 'why': 'new mail', 'docs': [], 'notes': "The mail text does not contain any of the requested personal details (email, mobile, DOB, PAN, names, home address) for Rohit Gawali. It only provides contact infor |
| 10h ago | EzDocs | party_from_case_name | {'why': 'no KYC read yet — the applicant named on the case holds the boxes gathered from the letter and the mail until the cards land', 'name': 'Rohit Gawali'} |
| 10h ago | EzDocs | hidden_payment_scan | {'file': 'image001.png', 'kind': None, 'found': 0, 'doc_id': '0cc4488c-aa52-4c49-ac72-12a54480a61d', 'fetched': True, 'at_arrival522': True} |
| 10h ago | EzDocs | document_received | {'file': 'image001.png', 'doc_type': 'other', 'confidence': 0.95} |
| 10h ago | EzDocs | mail_instruction_understood | {'amount': None, 'phrase': None, 'reason': None, 'instructions': ['urgent'], 'urgent_disbursement': False} |
| 10h ago | EzDocs | chase_held_back | {'why': 'another mail landed within 3 minutes and the branch did not list what it attached — one debounce, so we ask once for everything', 'would_have_asked_for': ["Applicant's Aadhaar Card", "Applicant's PAN Card", 'Loa |
| 10h ago | EzDocs | case_created | {'lan': 'NHL/THA/0226/1488206', 'bank': 'PNB_HFL', 'name': 'Rohit Gawali', 'named_by': 'the reading of the mail', 'thread_id': '1a14857801ee0643'} |