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Cases / NOI-2026-01748

NOI-2026-01748

HINDUJA_HFLLAN — New mail · the engine is reading it All documentsMails & papers 1
Mail in
Documents
Payment
Challan
Filing
E-filing
Index II
Papers for the challan8 still to come
0 of 8 in hand.
everything the challan needs, and where each one stands
Still needed for the challan: Sanction Letter, Applicant's Aadhaar Card, Applicant's PAN Card, Payment Screenshot with UTR, the property address — no file carries it; ask the branch for the technical report
For the e-filing visit later (not for the challan): Applicant's Selfie / Photo, Index II copy / Title document
Sanction Letter — still needed
Applicant's Aadhaar Card — still needed
Applicant's PAN Card — still needed
Payment Screenshot with UTR — still needed
1 file we could not read — CERTIFIEDCOPY.pdf — press read again; the missing paper may be inside itopen
Property address — no document on file carries it; ask the branch for the technical report or Index II
Applicant's Selfie / Photo — for the e-filing visit later
Index II copy / Title document — for the e-filing visit later
Aadhaar and PAN come before the challan: the NOI team checks the name is the same on both.
All files (1)A label is wrong? Fix it under All documents.
a file on the mail that is not here — every mail of this case is walked again, what lands is read at once
Needs your eyes
  • We are not asking the branch for papers yet — a file here is unread and the missing one may be inside it.
Moneynot worked out yet
No fee computed yet — it appears the moment the loan amount is known.
See the full workingevery row, and the property
Time takennot shown to the bank
Challan —not made yet
Index II —not yet
the NOI team 31 d 10 htotal 31 d 10 h so far
Now with the NOI team — reading your papers
since 12 Sep 17:10 — 31 d 10 h of working time
Day by day — every step and who held it
12 Sep 17:07Your branch's mail
12 Sep 17:10Papers read+3 min · the NOI team
Case facts
Bank
HINDUJA_HFL
Loan amount
—
Loan account no.
—
Bank’s own ref
—
Kind of case — the amount follows this
0.3% only / top-up: the branch asks for the 0.3% challan alone (a top-up, or a stand-alone 0.3% challan) — the stamp duty and ₹100, nothing is filed. Change this and the amount re-works itself.
Who paid the challan
The ask carries the stamp duty and registration fee we will pay on GRAS. If their own vendor already paid the challans, switch this — the ask re-works to our fee alone.
Open the filing pack all the challan needs

Where this case stands — the whole trailread by EzDocs as one conversation

The bank branch has sent a certified copy of a document to initiate the NOI filing process. The NOI team is now expected to review the document and provide a fee quote to the branch.
the trail says the next move is with the NOI team — the fee quote
✓ loan papers sent — done, mail 1 the sentence it relies on is not in that mail — not counted
✓ Index II / sale deed sent by the branch — done, mail 1 the sentence it relies on is not in that mail — not counted
read over 1 mail(s), last mail 2026-09-12 · read 29d ago · what EzDocs says informs the page; the step moves by the papers and the checked facts

Do things the NOI team's work on a case, in order — come here when the Next step above points here: upload the paid challan, mark it Filed, share the e-filing copy, take the bank's approval, or fix a detail

1Pay the challan on GRAS, then upload it here

Pay on GRAS — the NOI Co-pilot box there fills the form from the case number, and the full walkthrough with the exact figures appears at the top of this page the moment everything is clear (documents in, money verified). The engine reads the GRN off the uploaded PDF, re-checks every figure and name, and writes the bank mail. (If the direct page complains, start at gras.mahakosh.gov.in and click through.) The challan, as it will be typed — the GRAS form with the papers beside it; correct a box there when a paper says otherwise.

2File the NOI on the IGR site, then tell the branch

then switch to the e-filing tab you are already logged into — the next page there fills by itself. One e-filing tab only: the portal keeps one session per login, so a second tab (or the front page again) logs the first out. Not logged in yet today? open the portal (its front page logs you in afresh — and logs out any other e-filing tab).
The NOI Co-pilot creates the token from the Date of Mortgage, opens each page in the portal's own order and fills it, checked by EzDocs. Press this the moment you submit — the branch hears the NOI team's own words: “filed on the IGR site, once deface we will share with you”.

3Send the downloaded e-filing copy

When the eFilingDoc… PDF is in hand — the token is read from the file and the branch mail is written. The DHC's PRN is read off the same copy.

DHC PRN — not on the case yet: it is read off the filed e-filing copy, or type it from the DHC receipt
4Bank approval snip (Sammaan & Hinduja only)

These two banks approve the draft filing before submission — share the screenshot, they approve with one click, no mail round-trips.

No snip shared yet. Upload the draft e-filing screenshot below — the bank gets a one-click approval link instead of an email round-trip.

Uploading composes the approval mail to the bank (held on Draft mails until a person presses Send). Re-uploading replaces the snip and re-opens the decision on the SAME link.

Filing record (attempts, GRN, token)
AttemptGRNTokenStatusSubmitted
no filing yet

Open filing pack →

Fix something every change is recorded with your name

Where did you see the money? One tap is the same record, in your name:

Usually Aradhana Mam's press — after seeing the credit with her own eyes (bank SMS or statement). The case then moves towards the challan on its own.

Advanced — move the case by hand (ask Abhijit first)

Normally the case moves itself when documents and money arrive — this override is for the rare day it is stuck wrong.

The reply the engine wrote on this thread — yours to edit; nothing leaves until you press Send.

No draft is waiting on this case. The engine writes one the moment the case needs a mail — a chase, the fee, the challan, the e-filing copy — and it waits here for your Send. All drafts → · Write a reply on Mails & papers →

The conversation, word for word — attachments open on click. Mail thread, oldest first.

This is the case's own Gmail thread, oldest first — the first mail is how the case began, and every later mail lands here the moment it arrives. Search on the Cases page finds any words written below.

📑 Open mails & papers — each mail beside its papers, ← → the next paper
SA sonali.amitrao@hindujahousingfinance.com hindujahousingfinance.com
12 Sep, 17:07 · 31d ago
THE FIRST MAIL — how this case began
SHANTARAM KADU
🤖 read: documents attached

Every file the branch sent, and what the engine read it as. Click a filename to open the file itself. A wrong label? Fix it at the bottom — the checklist and the next mail follow your fix.

Still needed for the challan: Sanction Letter, Applicant's Aadhaar Card, Applicant's PAN Card, Payment Screenshot with UTR, the property address — no file carries it; ask the branch for the technical report
For the e-filing visit later (not for the challan): Applicant's Selfie / Photo, Index II copy / Title document
DocumentFile — click to openStatusWhen
Other CERTIFIEDCOPY.pdf
unread 31d ago
a label is wrong? open the file above, then correct it here

The checklist and the next mail follow the corrected label. Recorded with your name.

Details & records the money working, the property exactly as it will be filed, the people, and what was read from each document

The records come first. The Property card below is the one to check before filing day.

Payment

No payment recorded yet. When money reaches our account (or the branch sends a screenshot), it shows here.

Fee working (ours)

No fee computed yet — it appears the moment the loan amount is known.

Property (must be perfect)

No property read yet — it fills itself from the sanction letter, the legal report, the technical report, the mail, or the Index II.
hold on after pressing — the page comes back with the result written at the top of this section

Parties

RoleNamePANAadhaar
none extracted yet

All mail records (for Abhijit — safe to ignore)
TemplateToWhen
none yet
What the engine read from each document — check anything marked in red
Other CERTIFIEDCOPY.pdf needs your check
payments inside
kind: bundle; payments: []; rows_read: 0
raw reading (for Abhijit)
{'payments_inside': {'bank': None, 'kind': 'bundle', 'payments': [], 'rows_read': 0, 'account_last4': None, 'account_holder': None}}
Other CERTIFIEDCOPY.pdf needs your check
payments inside
kind: bundle; payments: []; rows_read: 6; account_holder: Narendra Jagannathrao Pende
raw reading (for Abhijit)
{'payments_inside': {'bank': None, 'kind': 'bundle', 'payments': [], 'rows_read': 6, 'account_last4': None, 'account_holder': 'Narendra Jagannathrao Pende'}}
Technical record (for Abhijit — safe to ignore)
29d agosystem:ingesttrail_read{'why': 'the model read the whole trail as one conversation; what it says is shown on the case — the stage still moves by the papers and the checked per-mail facts', 'done': [], 'mails': 1, 'summary': 'The bank branch ha
30d agocopilotcopilot_check_ok{'why': 'the reader audited what the portal page holds against the case before the person pressed Save', 'page': 'challan', 'notes': '', 'issues': [], 'method': 'ai', 'checked': 3}
30d agocopilotcopilot_pick{'why': 'nothing on the case to match against', 'field': 'District', 'value': '', 'method': 'none', 'picked': '', 'wanted': '', 'why_audit': "the reader chose from the portal's own list; below full confidence the co-pilo
31d agosystem:reconcileextra_challan_scanned{'found': 0}
31d agosystem:reconcilequoted_history_checked{}
31d agosystem:paymentshidden_payment_scan{'file': 'CERTIFIEDCOPY.pdf', 'kind': 'bundle', 'found': 0, 'doc_id': 'acb61262-e30b-4166-a602-96147d1bdd49', 'fetched': True}
31d agosystem:emailschase_held_back{'why': 'a file on this case could not be read, so the paper we would ask for may already be here — nothing is asked until someone presses read again on that file', 'unread_files': ['CERTIFIEDCOPY.pdf'], 'would_have_aske
31d agosystem:emailschase_held_back{'why': 'a file on this case could not be read, so the paper we would ask for may already be here — nothing is asked until someone presses read again on that file', 'unread_files': ['CERTIFIEDCOPY.pdf'], 'would_have_aske
31d agosystem:ingestdocument_received{'file': 'CERTIFIEDCOPY.pdf', 'doc_type': 'other', 'confidence': 0.3}
31d agosystem:ingestcase_created{'lan': None, 'bank': 'HINDUJA_HFL', 'thread_id': '1a0956a936550d07'}

Case diary the case’s history — what happened, newest day first

Papers
4 still needed for the challan
Sanction Letter, Applicant's Aadhaar Card, Applicant's PAN Card, Payment Screenshot with UTR
Money
No figure yet
It appears the moment the loan amount is known.
Challan & filing
Not yet
The challan waits on the papers and the money above.
Next — whose move
The engine
reading the mail
Needs your eyes: We are not asking the branch for papers yet — a file here is unread and the missing one may be inside it.
15 Sep1 thing
EzDocs read the whole trail as one conversation — where the case stands is on the page
00:05
14 Sep2 things — 2 steps
copilot check ok — by copilot
00:08
copilot pick — by copilot
00:08
12 Sep6 things — 1 document received · 1 letter written · 4 steps
extra challan scanned
17:35
quoted history checked
17:22
Nothing new to ask for — stayed quiet
17:10
Nothing new to ask for — stayed quiet
17:10
Received: other
CERTIFIEDCOPY.pdf
17:10
Case opened from the branch's mail
17:09
Older days stay folded — open one to read it. The mails themselves are in the thread above; Abhijit's technical record is under Details & records.
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