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Mailboxes — what to do →
Cases / NOI-2026-02981

Birappa Mallappa Patil

PNB_HFLLAN — Needs documents · waiting on the branch Send the draft 1All documentsMails & papers 4
Mail in
Documents
Payment
Challan
Filing
E-filing
Index II
Papers for the challan6 still to come
2 of 8 in hand.
everything the challan needs, and where each one stands
Still needed for the challan: Sanction Letter, Applicant's Aadhaar Card, Applicant's PAN Card, the property address — no file carries it; ask the branch for the technical report
For the e-filing visit later (not for the challan): Applicant's Selfie / Photo, Index II copy / Title document
✓Bank statementopen
✓Payment screenshot — shows ₹3,410; money not verified yetopen
Sanction Letter — still needed
Applicant's Aadhaar Card — still needed
Applicant's PAN Card — still needed
Property address — no document on file carries it; ask the branch for the technical report or Index II
Applicant's Selfie / Photo — for the e-filing visit later
Index II copy / Title document — for the e-filing visit later
Aadhaar and PAN come before the challan: the NOI team checks the name is the same on both.
All files (3)A label is wrong? Fix it under All documents.
a file on the mail that is not here — every mail of this case is walked again, what lands is read at once
Moneynot worked out yet
No fee computed yet — it appears the moment the loan amount is known.
See the full workingevery row, and the property
Time takennot shown to the bank
Challan —not made yet
Index II —not yet
the branch 14 d 23 htotal 14 d 23 h so far
Now with the branch — waiting for your documents
since 30 Sep 15:53 — 14 d 23 h of working time
Day by day — every step and who held it
30 Sep 15:53Your branch's mail
30 Sep 15:53Papers readat once
Case facts
Bank
PNB_HFL
Loan amount
—
Loan account no.
—
Bank’s own ref
—
Kind of case — the amount follows this
0.3% only / top-up: the branch asks for the 0.3% challan alone (a top-up, or a stand-alone 0.3% challan) — the stamp duty and ₹100, nothing is filed. Change this and the amount re-works itself.
Who paid the challan
The ask carries the stamp duty and registration fee we will pay on GRAS. If their own vendor already paid the challans, switch this — the ask re-works to our fee alone.
Open the filing pack all the challan needs

Where this case stands — the whole trailread by EzDocs as one conversation

This case is a refund request, not an NOI filing. The team has promised to refund the payment and has received the G-Pay number from the branch.
the history says the next move is with the NOI team — the refund
the NOI team last promised: We wil refund in 4 to 5 working days..
read over 4 mail(s), last mail 2026-10-07 · read 8d ago · what EzDocs says informs the page; the step moves by the papers and the checked facts

Do things the NOI team's work on a case, in order — come here when the Next step above points here: upload the paid challan, mark it Filed, share the e-filing copy, take the bank's approval, or fix a detail

1Pay the challan on GRAS, then upload it here

Pay on GRAS — the NOI Co-pilot box there fills the form from the case number, and the full walkthrough with the exact figures appears at the top of this page the moment everything is clear (documents in, money verified). EzDocs reads the GRN off the uploaded PDF, re-checks every figure and name, and writes the bank mail. (If the direct page complains, start at gras.mahakosh.gov.in and click through.) The challan, as it will be typed — the GRAS form with the papers beside it; correct a box there when a paper says otherwise.

2File the NOI on the IGR site, then tell the branch

then switch to the e-filing tab you are already logged into — the next page there fills by itself. One e-filing tab only: the portal keeps one session per login, so a second tab (or the front page again) logs the first out. Not logged in yet today? open the portal (its front page logs you in afresh — and logs out any other e-filing tab).
The NOI Co-pilot creates the token from the Date of Mortgage, opens each page in the portal's own order and fills it, checked by EzDocs. Press this the moment you submit — the branch hears the NOI team's own words: “filed on the IGR site, once deface we will share with you”.

3Send the downloaded e-filing copy

When the eFilingDoc… PDF is in hand — the token is read from the file and the branch mail is written. The DHC's PRN is read off the same copy.

DHC PRN — not on the case yet: it is read off the filed e-filing copy, or type it from the DHC receipt
4Bank approval snip (Sammaan & Hinduja only)

These two banks approve the draft filing before submission — share the screenshot, they approve with one click, no mail round-trips.

No snip shared yet. Upload the draft e-filing screenshot below — the bank gets a one-click approval link instead of an email round-trip.

Uploading composes the approval mail to the bank (held on Draft mails until a person presses Send). Re-uploading replaces the snip and re-opens the decision on the SAME link.

Filing record (attempts, GRN, token)
AttemptGRNTokenStatusSubmitted
no filing yet

Open filing pack →

Fix something every change is recorded with your name

Where did you see the money? One tap is the same record, in your name:

Usually Aradhana Mam's press — after seeing the credit with her own eyes (bank SMS or statement). The case then moves towards the challan on its own.

Advanced — move the case by hand (ask Abhijit first)

Normally the case moves itself when documents and money arrive — this override is for the rare day it is stuck wrong.

The reply EzDocs wrote on this thread — yours to edit; nothing leaves until you press Send. Your own words, or a paper of the case with it? Reply on Mails & papers →

DRAFT — written by EzDocs, not sent
NOI case NOI-2026-02981 — pending documents
how it will look to the branch

Dear Team,

With reference to the captioned case, the following is pending from your end:

  • Sanction Letter — not received yet
  • Applicant's Aadhaar Card — not received yet
  • Applicant's PAN Card — not received yet
Already received with thanks, no need to resend:

Bank account statement, Payment Screenshot with UTR

These are needed for the GRAS challan; the challan is what your disbursement waits on, so it helps to send them together.

Kindly share the above on this same email thread. The NOI filing timeline (30 days from the date of mortgage) applies, so early documents help us protect it.

Regards,
NOI Coordinator (PNB)
ThinkBigz
M:-8097244974
open on Draft mails instead
The letter is yours to edit right here. The subject can't change — that keeps the reply on the bank's thread. Edits are kept in the record with your name.

The conversation, word for word — attachments open on click. Mail thread, oldest first.

This is the case's own Gmail thread, oldest first — the first mail is how the case began, and every later mail lands here the moment it arrives. Search on the Cases page finds any words written below.

📑 Open mails & papers — each mail beside its papers, ← → the next paper
AJ akash.jadhav2@phfl.com phfl.com
30 Sep, 15:53 · 14d ago
THE FIRST MAIL — how this case began
Payment refund request case of BIRAPPA MALLAPPA PATIL
Dear Team,

Customer has made the payment mistake.

Kindly refund the amount to the customer.

Customer amount datils attached.

Thanks & Regards Akash Jadhav Channel Manager – Loans PNB Housing Finance Ltd. Solapur ​Mobile No - 8600976294 ​
🤖 read: documents attached; note: Customer has made a payment mistake and requests a refund.
OL The NOI teamTYPED IN GMAIL
30 Sep, 16:05 · 14d ago
Dear Team,

We wil refund in 4 to 5 working days..

*Regards,*

*NOI Coordinator (PNB)*

*ThinkBigz*

*M:-8097244974*

On Wed, 30 Sept 2026 at 15:52, Akash Babu Jadhav2 <akash.jadhav2@phfl.com>

wrote:

earlier mails quoted below
Dear Team, Customer has made the payment mistake. Kindly refund the amount to the customer. Customer amount datils attached. Thanks & Regards Akash Jadhav Channel Manager – Loans PNB Housing Finance Ltd. Solapur ​Mobile No - 8600976294 ​
🤖 read: The team says they will refund in 4 to 5 working days.
OL The NOI teamTYPED IN GMAIL
30 Sep, 19:43 · 14d ago

kindly share the g pay no .

Regards, NOI Coordinator (PNB) ThinkBigz M:-8097244974
earlier mails quoted below
On Wed, 30 Sept 2026 at 16:05, THINKBIGZ NOI < pnb.noifilling@gmail.com > wrote: Dear Team, We wil refund in 4 to 5 working days.. Regards, NOI Coordinator (PNB) ThinkBigz M:- 8097244974 On Wed, 30 Sept 2026 at 15:52, Akash Babu Jadhav2 < akash.jadhav2@phfl.com > wrote: Dear Team, Customer has made the payment mistake. Kindly refund the amount to the customer. Customer amount datils attached. Thanks & Regards Akash Jadhav Channel Manager – Loans PNB Housing Finance Ltd. Solapur ​ Mobile No - 8600976294 ​
🤖 read: asks the branch for a clarification — “kindly share the g pay no .”
AJ akash.jadhav2@phfl.com phfl.com
07 Oct, 10:16 · 8d ago
Re[2]: Payment refund request case of BIRAPPA MALLAPPA PATIL
Dear Team,

G-pay NO - Birappa Mallappa Patil - 9730414287

Thanks & Regards Akash Jadhav Channel Manager – Loans PNB Housing Finance Ltd. Solapur ​ Mobile No - 8600976294 ​
earlier mails quoted below
From: THINKBIGZ NOI (pnb.noifilling@gmail.com) Date: 09/30/26 19:44 To: Akash Babu Jadhav2 (akash.jadhav2@phfl.com) Cc: Rajeshwar Sandhikar (rajeshwar.sandhikar@pnbhousing.com) Subject: Re: Payment refund request case of BIRAPPA MALLAPPA PATIL Exercise Secured by Check Point kindly share the g pay no. Regards, NOI Coordinator (PNB) ThinkBigz M:-8097244974 On Wed, 30 Sept 2026 at 16:05, THINKBIGZ NOI < pnb.noifilling@gmail.com > wrote: Dear Team, We wil refund in 4 to 5 working days.. Regards, NOI Coordinator (PNB) ThinkBigz M:- 8097244974 On Wed, 30 Sept 2026 at 15:52, Akash Babu Jadhav2 < akash.jadhav2@phfl.com > wrote: Dear Team, Customer has made the payment mistake. Kindly refund the amount to the customer. Customer amount datils attached. Thanks & Regards Akash Jadhav Channel Manager – Loans PNB Housing Finance Ltd. Solapur ​ Mobile No - 8600976294 ​
🤖 read: The branch provides a G-pay number and applicant name in response to a previous request.

Every file the branch sent, and what EzDocs read it as. Click a filename to open the file itself. A wrong label? Fix it at the bottom — the checklist and the next mail follow your fix.

Still needed for the challan: Sanction Letter, Applicant's Aadhaar Card, Applicant's PAN Card, the property address — no file carries it; ask the branch for the technical report
For the e-filing visit later (not for the challan): Applicant's Selfie / Photo, Index II copy / Title document
DocumentFile — click to openStatusWhen
Bank statement IMG-20260930-WA0073.jpg
filed 14d ago
Payment screenshot IMG-20260930-WA0072.jpg
filed 14d ago
Payment screenshot IMG-20260930-WA0071.jpg
filed 14d ago
a label is wrong? open the file above, then correct it here

The checklist and the next mail follow the corrected label. Recorded with your name.

Details & records the money working, the property exactly as it will be filed, the people, and what was read from each document

The records come first. The Property card below is the one to check before filing day.

Payment

We need (our working)
—
Screenshot claims
₹3,410
Where it stands
not verified — no credit seen
This payment is from the Vyapar QR (HDFC) at 2026-09-30 — EzDocs cannot hear this road. Please verify manually. Verify manually ↓

Fee working (ours)

No fee computed yet — it appears the moment the loan amount is known.

Property (must be perfect)

No property read yet — it fills itself from the sanction letter, the legal report, the technical report, the mail, or the Index II.
hold on after pressing — the page comes back with the result written at the top of this section

Parties

RoleNamePANAadhaar
mortgagorBirappa Mallappa Patil

All mail records (for Abhijit — safe to ignore)
1 mail(s) written and held — read and send them on Draft mails.
TemplateToWhen
document chaseakash.jadhav2@phfl.com 14d ago
document chaseakash.jadhav2@phfl.com 12d ago
What EzDocs read from each document — check anything marked in red
Bank statement IMG-20260930-WA0073.jpg needs your check
payments inside
bank: State Bank of India; kind: bank_statement; payments: []; rows_read: 10; account_last4: 8558; account_holder: Mr. BIRAPPA MALLAPPA PATIL
raw reading (for Abhijit)
{'payments_inside': {'bank': 'State Bank of India', 'kind': 'bank_statement', 'payments': [], 'rows_read': 10, 'account_last4': '8558', 'account_holder': 'Mr. BIRAPPA MALLAPPA PATIL'}}
Payment screenshot IMG-20260930-WA0072.jpg needs your check
utr
100775635514
date
2026-09-30
time
15:23
amount
1050
method
UPI
payee upi
Vyapar.169705262080@hdfcbank
payer upi
9730XXXXXX@sbi
payee name
THINK BIGZ INITIATIVE PVT LTD
payer name
BIRAPPA MALLAPPA PATIL
raw reading (for Abhijit)
{'utr': '100775635514', 'date': '2026-09-30', 'time': '15:23', 'amount': 1050, 'method': 'UPI', 'payee_upi': 'Vyapar.169705262080@hdfcbank', 'payer_upi': '9730XXXXXX@sbi', 'payee_name': 'THINK BIGZ INITIATIVE PVT LTD', 'payer_name': 'BIRAPPA MALLAPPA PATIL', 'debit_notification_text': None}
Payment screenshot IMG-20260930-WA0071.jpg needs your check
utr
100775639449
date
2026-09-30
time
15:22
amount
2360.0
method
UPI
payee upi
Vyapar.169705262080@hdfcbank
payer upi
9730XXXXXX@sbi
payee name
THINK BIGZ INITIATIVE PVT LTD
payer name
BIRAPPA MALLAPPA PATIL
raw reading (for Abhijit)
{'utr': '100775639449', 'date': '2026-09-30', 'time': '15:22', 'amount': 2360.0, 'method': 'UPI', 'payee_upi': 'Vyapar.169705262080@hdfcbank', 'payer_upi': '9730XXXXXX@sbi', 'payee_name': 'THINK BIGZ INITIATIVE PVT LTD', 'payer_name': 'BIRAPPA MALLAPPA PATIL', 'debit_notification_text': None}
Payment screenshot IMG-20260930-WA0071.jpg needs your check
payments inside
bank: STATE BANK OF INDIA; kind: payment_screenshot; payments: [{'utr': '100775639449', 'date': '2026-09-30', 'page': 1, 'time': '15:22', 'payee': 'THINK BIGZ INITIATIVE PVT LTD', 'amount': 2360.0, 'direction': 'credit',
raw reading (for Abhijit)
{'payments_inside': {'bank': 'STATE BANK OF INDIA', 'kind': 'payment_screenshot', 'payments': [{'utr': '100775639449', 'date': '2026-09-30', 'page': 1, 'time': '15:22', 'payee': 'THINK BIGZ INITIATIVE PVT LTD', 'amount': 2360.0, 'direction': 'credit', 'narration': None, 'proof_kind': 'success_screen'}], 'rows_read': 1, 'account_last4': '8558', 'account_holder': 'BIRAPPA MALLAPPA PATIL'}}
Payment screenshot IMG-20260930-WA0072.jpg needs your check
payments inside
payments: [{'utr': '100775635514', 'date': '2026-09-30', 'page': 1, 'time': '15:23', 'payee': 'THINK BIGZ INITIATIVE PVT LTD', 'amount': 1050.0, 'direction': 'credit', 'narration': 'UPI transaction ID: 100775635514', 'pr
raw reading (for Abhijit)
{'payments_inside': {'payments': [{'utr': '100775635514', 'date': '2026-09-30', 'page': 1, 'time': '15:23', 'payee': 'THINK BIGZ INITIATIVE PVT LTD', 'amount': 1050.0, 'direction': 'credit', 'narration': 'UPI transaction ID: 100775635514', 'proof_kind': 'success_screen'}]}}
Bank statement IMG-20260930-WA0073.jpg needs your check
payments inside
bank: SBI; kind: bank_statement; payments: []; rows_read: 10; account_last4: 8558; account_holder: Mr. BIRAPPA MALLAPPA PATIL
raw reading (for Abhijit)
{'payments_inside': {'bank': 'SBI', 'kind': 'bank_statement', 'payments': [], 'rows_read': 10, 'account_last4': '8558', 'account_holder': 'Mr. BIRAPPA MALLAPPA PATIL'}}
Technical record (for Abhijit — safe to ignore)
3d agoEzDocschase_held_back{'why': 'nothing has changed since we asked — the same list would only repeat itself', 'still_waiting_for': ["Applicant's Aadhaar Card", "Applicant's PAN Card", 'Loan amount (with insurance, if any)', 'Sanction Letter']}
6d agoEzDocschase_held_back{'why': 'nothing has changed since we asked — the same list would only repeat itself', 'still_waiting_for': ["Applicant's Aadhaar Card", "Applicant's PAN Card", 'Loan amount (with insurance, if any)', 'Sanction Letter']}
8d agoEzDocscase_read_started{'tag': '0fc4ee0923f6329f', 'why': 'retry495', 'note': 'the whole file is being read — a Fill or a copy asking meanwhile waits for this reading'}
8d agoEzDocscase_read_started{'tag': '0fc4ee0923f6329f', 'why': 'retry495', 'note': 'the whole file is being read — a Fill or a copy asking meanwhile waits for this reading'}
8d agoEzDocstrail_read{'why': 'EzDocs read the whole trail as one conversation; what it says is shown on the case — the stage still moves by the papers and the checked per-mail facts', 'done': [], 'mails': 4, 'summary': 'This case is a refund
8d agoEzDocschase_held_back{'why': 'nothing has changed since we asked — the same list would only repeat itself', 'still_waiting_for': ["Applicant's Aadhaar Card", "Applicant's PAN Card", 'Loan amount (with insurance, if any)', 'Sanction Letter']}
8d agoEzDocsboxes_gathered{'how': 'uri', 'why': 'new mail', 'docs': [], 'notes': None, 'filled': {'party.mobile#1': {'src': 'mail', 'conf': 0.8, 'page': None, 'value': '9730414287'}}, 'unsure': [], 'differs': 0, 'seconds': 1.2, 'rejected': [], 'c
9d agoEzDocschase_held_back{'why': 'nothing has changed since we asked — the same list would only repeat itself', 'still_waiting_for': ["Applicant's Aadhaar Card", "Applicant's PAN Card", 'Loan amount (with insurance, if any)', 'Sanction Letter']}
12d agoEzDocschase_held_back{'why': 'nothing has changed since we asked — the same list would only repeat itself', 'still_waiting_for': ["Applicant's Aadhaar Card", "Applicant's PAN Card", 'Loan amount (with insurance, if any)', 'Sanction Letter']}
12d agoEzDocsemail_shadowed:doc_chase{'to': 'akash.jadhav2@phfl.com', 'body': "Dear Team,\n\nWith reference to the captioned case, the following is pending from your end:\n\n 1. Sanction Letter — not received yet\n 2. Applicant's Aadhaar Card — not receiv
12d agoEzDocsdraft_withdrawn{'why': 'a fresher doc chase replaces it — the words changed', 'count': 1, 'kinds': ['doc_chase']}
12d agoEzDocscase_read_started{'tag': '7a7d9015b9b94d21', 'why': 'sweep', 'note': 'the whole file is being read — a Fill or a copy asking meanwhile waits for this reading'}
14d agoEzDocshidden_payment_scan{'file': 'IMG-20260930-WA0073.jpg', 'kind': 'bank_statement', 'found': 0, 'doc_id': '0f9a444d-7a3d-4411-bdb6-a82af83899ef', 'fetched': True}
14d agoEzDocsstatement_without_our_payment{'why': 'an account statement was read row by row — no payment to our accounts in it', 'file': 'IMG-20260930-WA0073.jpg', 'kind': 'bank_statement', 'payer': 'Mr. BIRAPPA MALLAPPA PATIL', 'doc_id': '0f9a444d-7a3d-4411-bdb
14d agoEzDocstrail_read{'why': 'EzDocs read the whole trail as one conversation; what it says is shown on the case — the stage still moves by the papers and the checked per-mail facts', 'done': ['documents'], 'mails': 3, 'summary': 'This case
14d agoEzDocstrail_read{'why': 'EzDocs read the whole trail as one conversation; what it says is shown on the case — the stage still moves by the papers and the checked per-mail facts', 'done': [], 'mails': 2, 'summary': 'This case is a refund
14d agoEzDocsquoted_history_checked{}
14d agoEzDocsextra_challan_scanned{'found': 0}
14d agoEzDocstrail_read{'why': 'EzDocs read the whole trail as one conversation; what it says is shown on the case — the stage still moves by the papers and the checked per-mail facts', 'done': [], 'mails': 1, 'summary': 'This case is a refund
14d agoEzDocscredit_seen_before_bill{'ref': '100775635514', 'why': "the money the branch's screenshot names has arrived in the account (same reference); the case has no bill yet — loan amount / sanction letter missing — so the amount is checked the moment t
14d agoEzDocscredit_seen_before_bill{'ref': '100775639449', 'why': "the money the branch's screenshot names has arrived in the account (same reference); the case has no bill yet — loan amount / sanction letter missing — so the amount is checked the moment t
14d agoEzDocshidden_payment_scan{'file': 'IMG-20260930-WA0072.jpg', 'kind': None, 'found': 0, 'doc_id': '236c14ae-38a3-4332-a4ca-682250bd6b64', 'fetched': True}
14d agoEzDocshidden_payment_scan{'file': 'IMG-20260930-WA0071.jpg', 'kind': 'payment_screenshot', 'found': 0, 'doc_id': 'da03ebb0-7374-4e96-b693-2c607929f405', 'fetched': True}
14d agoEzDocscase_read_started{'tag': 'e43dcb5cb788864b', 'why': 'arrival', 'note': 'the whole file is being read — a Fill or a copy asking meanwhile waits for this reading'}
14d agoEzDocsemail_shadowed:doc_chase{'to': 'akash.jadhav2@phfl.com', 'body': "Dear Team,\n\nWith reference to the captioned case, the following is pending from your end:\n\n 1. Sanction Letter — not received yet\n 2. Applicant's Aadhaar Card — not receiv
14d agoEzDocsboxes_gathered{'how': 'uri', 'why': 'new mail', 'docs': [], 'notes': None, 'filled': {}, 'unsure': [], 'differs': 0, 'seconds': 0.7, 'rejected': [], 'confirmed': [], 'unassigned': [], 'still_empty': ['party.email#1', 'party.mobile#1',
14d agoEzDocsparty_from_case_name{'why': 'no KYC read yet — the applicant named on the case holds the boxes gathered from the letter and the mail until the cards land', 'name': 'Birappa Mallappa Patil'}
14d agoEzDocsdocuments_read_together{'why': 'the files of one mail are read side by side so the draft follows in a minute or two, not after every file in a row', 'files': 3, 'seconds': 8.9, 'workers': 3}
14d agoEzDocsclaim_held_until_quote{'utr': '100775639449', 'why': 'payment proof arrived before the case was quoted; held on the case and applied the moment the receivable exists', 'date': '2026-09-30', 'payee': 'THINK BIGZ INITIATIVE PVT LTD · Vyapar.169
14d agoEzDocsclaim_held_until_quote{'utr': '100775635514', 'why': 'payment proof arrived before the case was quoted; held on the case and applied the moment the receivable exists', 'date': '2026-09-30', 'payee': 'THINK BIGZ INITIATIVE PVT LTD · Vyapar.169

Case diary the case’s history — what happened, newest day first

Papers
3 still needed for the challan
Sanction Letter, Applicant's Aadhaar Card, Applicant's PAN Card
Money
No figure yet
It appears the moment the loan amount is known.
Challan & filing
Not yet
The challan waits on the papers and the money above.
Next — whose move
The branch
papers pending
12 Oct1 thing
Nothing new to ask for — stayed quiet
10:01
9 Oct1 thing — 1 step
Nothing new to ask for — stayed quiet
10:00
7 Oct2 things — 2 steps
EzDocs read the whole trail as one conversation — where the case stands is on the page
10:20
Nothing new to ask for — stayed quiet
10:15
6 Oct1 thing — 1 step
Nothing new to ask for — stayed quiet
10:01
3 Oct3 things — 1 letter written · 2 steps
Nothing new to ask for — stayed quiet
10:01
Wrote the document chase mail — held, silent mode
NOI case NOI-2026-02981 — pending documents
10:00
An old draft withdrew itself — its asks were already answered
10:00
30 Sep14 things — 3 documents received · 2 letters written · 9 steps
A bank statement was read row by row — no payment to our accounts in it
21:23
EzDocs read the whole trail as one conversation — where the case stands is on the page
20:01
EzDocs read the whole trail as one conversation — where the case stands is on the page
16:31
EzDocs read the whole trail as one conversation — where the case stands is on the page
16:03
EzDocs took 11 steps of its own this day (reading, checking, tidying) — the technical record is under Details & records
15:58
Wrote the document chase mail — held, silent mode
Payment refund request case of BIRAPPA MALLAPPA PATIL
15:52
Payment proof arrived before the case was quoted — held
15:52
Payment proof arrived before the case was quoted — held
15:52
Received: Payment screenshot
IMG-20260930-WA0071.jpg
15:52
Received: Payment screenshot
IMG-20260930-WA0072.jpg
15:52
EzDocs read the whole trail as one conversation — where the case stands is on the page
15:52
A bank statement was read row by row — no payment to our accounts in it
15:52
Received: bank_statement
IMG-20260930-WA0073.jpg
15:52
Case opened from the branch's mail
15:52
Older days stay folded — open one to read it. The mails themselves are in the thread above; Abhijit's technical record is under Details & records.
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