Outlook Pnb
This case was already running before the app began watching on 1 Sep. Earlier mails, documents, challans and payments may be on the Gmail thread but not yet inside the app — so “nothing received” or “no challan yet” here can be wrong. Treat it as an older case and check the Gmail thread. The app is fully reliable for FRESH cases (first mail on or after 1 Sep).
everything the challan needs, and where each one stands
Day by day — every step and who held it
Next step
Waiting on the branch
Outstanding: Sanction Letter, Applicant's Aadhaar Card, Applicant's PAN Card, Payment Screenshot with UTR. The engine has asked — nothing to do here unless you want to phone the branch.
Where this case stands — the whole trailread by EzDocs as one conversation
Do things the NOI team's work on a case, in order — come here when the Next step above points here: upload the paid challan, mark it Filed, share the e-filing copy, take the bank's approval, or fix a detail
Pay on GRAS — the NOI Co-pilot box there fills the form from the case number, and the full walkthrough with the exact figures appears at the top of this page the moment everything is clear (documents in, money verified). The engine reads the GRN off the uploaded PDF, re-checks every figure and name, and writes the bank mail. (If the direct page complains, start at gras.mahakosh.gov.in and click through.) The challan, as it will be typed — the GRAS form with the papers beside it; correct a box there when a paper says otherwise.
then switch to the e-filing tab you are already logged into — the next page there fills by itself. One e-filing tab only: the portal keeps one session per login, so a second tab (or the front page again) logs the first out. Not logged in yet today? open the portal (its front page logs you in afresh — and logs out any other e-filing tab).
The NOI Co-pilot creates the token from the Date of Mortgage, opens each page in the portal's own order and fills it, checked by EzDocs. Press this the moment you submit — the branch hears the NOI team's own words: “filed on the IGR site, once deface we will share with you”.
When the eFilingDoc… PDF is in hand — the token is read from the file and the branch mail is written. The DHC's PRN is read off the same copy.
These two banks approve the draft filing before submission — share the screenshot, they approve with one click, no mail round-trips.
No snip shared yet. Upload the draft e-filing screenshot below — the bank gets a one-click approval link instead of an email round-trip.
Uploading composes the approval mail to the bank (held on Draft mails until a person presses Send). Re-uploading replaces the snip and re-opens the decision on the SAME link.
Filing record (attempts, GRN, token)
| Attempt | GRN | Token | Status | Submitted |
|---|---|---|---|---|
| no filing yet |
Fix something every change is recorded with your name
Usually Aradhana Mam's press — after seeing the credit with her own eyes (bank SMS or statement). The case then moves towards the challan on its own.
Advanced — move the case by hand (ask Abhijit first)
Normally the case moves itself when documents and money arrive — this override is for the rare day it is stuck wrong.
The reply the engine wrote on this thread — yours to edit; nothing leaves until you press Send. Your own words, or a paper of the case with it? Reply on Mails & papers →
The conversation, word for word — attachments open on click. Mail thread, oldest first.
This thread was already running before the app started — the mails below are the part the app has read; earlier mails are on Gmail. The oldest here is where the app joined, NOT where the case began. Search on the Cases page finds any words written below.
📑 Open mails & papers — each mail beside its papers, ← → the next paper27 Aug, 12:18 · 47d ago THE APP JOINED HERE — earlier mails are on Gmail
Kindly Provide NOI
earlier mails quoted below
27 Aug, 13:50 · 47d ago
Dear Team We will process the noi for the same...
earlier mails quoted below
Every file the branch sent, and what the engine read it as. Click a filename to open the file itself. A wrong label? Fix it at the bottom — the checklist and the next mail follow your fix.
| Document | File — click to open | Status | When |
|---|---|---|---|
| Other | Outlook-PNB image.png | filed | 42d ago |
a label is wrong? open the file above, then correct it here
The checklist and the next mail follow the corrected label. Recorded with your name.
Details & records the money working, the property exactly as it will be filed, the people, and what was read from each document
The records come first. The Property card below is the one to check before filing day.
Payment
No payment recorded yet. When money reaches our account (or the branch sends a screenshot), it shows here.Fee working (ours)
No fee computed yet — it appears the moment the loan amount is known.Property (must be perfect)
No property read yet — it fills itself from the sanction letter, the legal report, the technical report, the mail, or the Index II.Parties
| Role | Name | PAN | Aadhaar |
|---|---|---|---|
| mortgagor | Outlook Pnb |
All mail records (for Abhijit — safe to ignore)
| Template | To | When |
|---|---|---|
| document chase | pradip.rathod@phfl.com | 42d ago |
| document chase | pradip.rathod@phfl.com | 39d ago |
| document chase | pradip.rathod@phfl.com | 36d ago |
| document chase | pradip.rathod@phfl.com | 29d ago |
| document chase | pradip.rathod@phfl.com | 26d ago |
What the engine read from each document — check anything marked in red
kind: other; payments: []
raw reading (for Abhijit)
{'payments_inside': {'bank': None, 'kind': 'other', 'payments': [], 'rows_read': None, 'account_last4': None, 'account_holder': None}}Technical record (for Abhijit — safe to ignore)
| 17d ago | system:ingest | mail_read_as_shown | {'why': "the mail's plain-text copy carried words the mail itself does not show (a template's words the branch took out, hidden or struck-out text). The mail is what it shows: its text on the case is now the shown copy", |
| 24d ago | system:payments | hidden_payment_scan | {'file': 'Outlook-PNB image.png', 'kind': 'other', 'found': 0, 'doc_id': '821e0400-252b-4b79-9d37-2e5c1da38255', 'fetched': True} |
| 26d ago | system:extract | boxes_gathered | {'how': 'uri', 'why': 'quick sweep', 'docs': ['Outlook-PNB image.png'], 'notes': None, 'filled': {}, 'unsure': [], 'differs': 0, 'seconds': 8.3, 'rejected': [], 'confirmed': [], 'unassigned': [], 'still_empty': ['party.e |
| 26d ago | system:extract | party_from_case_name | {'why': 'no KYC read yet — the applicant named on the case holds the boxes gathered from the letter and the mail until the cards land', 'name': 'Outlook Pnb'} |
| 26d ago | system:emails | chase_held_back | {'why': 'nothing has changed since we asked — the same list would only repeat itself', 'still_waiting_for': ["Applicant's Aadhaar Card", "Applicant's PAN Card", 'Loan amount (with insurance, if any)', 'Payment Screenshot |
| 26d ago | system:emails | chase_held_back | {'why': 'nothing has changed since we asked — the same list would only repeat itself', 'still_waiting_for': ["Applicant's Aadhaar Card", "Applicant's PAN Card", 'Loan amount (with insurance, if any)', 'Payment Screenshot |
| 26d ago | system:emails | email_shadowed:doc_chase | {'to': 'pradip.rathod@phfl.com', 'body': "Dear Team,\n\nWith reference to the captioned case (LAN: HOU/PM/0426/5061363), the following is pending from your end:\n\n 1. Sanction Letter — not received yet\n 2. Applicant' |
| 26d ago | system:emails | draft_withdrawn | {'why': 'a fresher chase replaces it — the asks changed', 'count': 1} |
| 28d ago | system:ingest | trail_read | {'why': 'the model read the whole trail as one conversation; what it says is shown on the case — the stage still moves by the papers and the checked per-mail facts', 'done': [], 'mails': 2, 'summary': 'The case is in its |
| 29d ago | system:emails | chase_held_back | {'why': 'nothing has changed since we asked — the same list would only repeat itself', 'still_waiting_for': ["Applicant's Aadhaar Card", "Applicant's PAN Card", 'Loan amount (with insurance, if any)', 'Payment Screenshot |
| 29d ago | system:emails | email_shadowed:doc_chase | {'to': 'pradip.rathod@phfl.com', 'body': "Dear Team,\n\nWith reference to the captioned case (LAN: HOU/PM/0426/5061363), the following is pending from your end:\n\n 1. Sanction Letter — not received yet\n 2. Applicant' |
| 29d ago | system:emails | draft_withdrawn | {'why': 'a fresher chase replaces it — the asks changed', 'count': 1} |
| 36d ago | system:emails | email_shadowed:doc_chase | {'to': 'pradip.rathod@phfl.com', 'body': "Dear Team,\n\nWith reference to the captioned case (LAN: HOU/PM/0426/5061363), the following is pending from your end:\n\n 1. Sanction Letter — not received yet\n 2. Applicant' |
| 36d ago | system:emails | draft_withdrawn | {'why': 'a fresher chase replaces it — the asks changed', 'count': 1} |
| 39d ago | system:emails | email_shadowed:doc_chase | {'to': 'pradip.rathod@phfl.com', 'body': "Dear Team,\n\nWith reference to the captioned case (LAN: HOU/PM/0426/5061363), the following is pending from your end:\n\n 1. Sanction Letter — not received yet\n 2. Applicant' |
| 39d ago | system:emails | draft_withdrawn | {'why': 'a fresher chase replaces it — the asks changed', 'count': 1} |
| 40d ago | system:reconcile | extra_challan_scanned | {'found': 0} |
| 40d ago | system:reconcile | name_healed | {'why': 'the case had no name; its own documents/mails carried one', 'name': 'Outlook Pnb'} |
| 40d ago | system:reconcile | name_from_filename | {'why': "no name in any mail or document reading — taken from an attachment's name; correct it on the case if wrong", 'name': 'Outlook Pnb', 'files': ['Outlook-PNB image.png']} |
| 42d ago | system:emails | email_shadowed:doc_chase | {'to': 'pradip.rathod@phfl.com', 'body': "Dear Team,\n\nWith reference to the captioned case (LAN: HOU/PM/0426/5061363), the following is pending from your end:\n\n 1. Sanction Letter — not received yet\n 2. Applicant' |
| 42d ago | system:ingest | document_received | {'file': 'Outlook-PNB image.png', 'doc_type': 'other', 'confidence': 1.0} |
| 42d ago | system:ingest | case_created | {'lan': 'HOU/PM/0426/5061363', 'bank': 'PNB_HFL', 'thread_id': '19e78a59a6d1fcf7'} |