Gayatru Govardhan Raut
This case was already running before the app began watching on 1 Sep. Earlier mails, documents, challans and payments may be on the Gmail thread but not yet inside the app — so “nothing received” or “no challan yet” here can be wrong. Treat it as an older case and check the Gmail thread. The app is fully reliable for FRESH cases (first mail on or after 1 Sep).
this case was worked by hand before the app saw the thread — the challan and the filing are already done; nothing below is blocking anyone
Day by day — every step and who held it
Next step
Send the Index II when it arrives
The e-filing copy is with the branch. This case closes when the government's Index II is shared.
Where this case stands — the whole trailread by EzDocs as one conversation
Do things the NOI team's work on a case, in order — come here when the Next step above points here: upload the paid challan, mark it Filed, share the e-filing copy, take the bank's approval, or fix a detail
Pay on GRAS — the NOI Co-pilot box there fills the form from the case number, and the full walkthrough with the exact figures appears at the top of this page the moment everything is clear (documents in, money verified). EzDocs reads the GRN off the uploaded PDF, re-checks every figure and name, and writes the bank mail. (If the direct page complains, start at gras.mahakosh.gov.in and click through.) The challan, as it will be typed — the GRAS form with the papers beside it; correct a box there when a paper says otherwise.
then switch to the e-filing tab you are already logged into — the next page there fills by itself. One e-filing tab only: the portal keeps one session per login, so a second tab (or the front page again) logs the first out. Not logged in yet today? open the portal (its front page logs you in afresh — and logs out any other e-filing tab).
The NOI Co-pilot creates the token from the Date of Mortgage, opens each page in the portal's own order and fills it, checked by EzDocs. Press this the moment you submit — the branch hears the NOI team's own words: “filed on the IGR site, once deface we will share with you”.
When the eFilingDoc… PDF is in hand — the token is read from the file and the branch mail is written. The DHC's PRN is read off the same copy.
These two banks approve the draft filing before submission — share the screenshot, they approve with one click, no mail round-trips.
No snip shared yet. Upload the draft e-filing screenshot below — the bank gets a one-click approval link instead of an email round-trip.
Uploading composes the approval mail to the bank (held on Draft mails until a person presses Send). Re-uploading replaces the snip and re-opens the decision on the SAME link.
Filing record (attempts, GRN, token)
| Attempt | GRN | Token | Status | Submitted |
|---|---|---|---|---|
| no filing yet |
Fix something every change is recorded with your name
Usually Aradhana Mam's press — after seeing the credit with her own eyes (bank SMS or statement). The case then moves towards the challan on its own.
Advanced — move the case by hand (ask Abhijit first)
Normally the case moves itself when documents and money arrive — this override is for the rare day it is stuck wrong.
The reply EzDocs wrote on this thread — yours to edit; nothing leaves until you press Send.
No draft is waiting on this case. EzDocs writes one the moment the case needs a mail — a chase, the fee, the challan, the e-filing copy — and it waits here for your Send. All drafts → · Write a reply on Mails & papers →
The conversation, word for word — attachments open on click. Mail thread, oldest first.
This thread was already running before the app started — the mails below are the part the app has read; earlier mails are on Gmail. The oldest here is where the app joined, NOT where the case began. Search on the Cases page finds any words written below.
📑 Open mails & papers — each mail beside its papers, ← → the next paper31 Aug, 17:59 · 45d ago THE APP JOINED HERE — earlier mails are on Gmail
As discussed with mugdha madam
Please help to get Index-II and receipt in case of Gayatru Govardhan Raut-- 77000256904
19 more mails in between — open
03 Sep, 17:06 · 42d ago
Kindly check customer Cheque handover Pending
03 Sep, 17:25 · 42d ago
As discussed, please check this on priority
07 Sep, 12:02 · 38d ago
As discussed, Please help with Index 2 of NOI for the attached case.
08 Sep, 10:55 · 37d ago
Please help to obtain index 2 for NOI.
earlier mails quoted below
09 Sep, 11:09 · 36d ago
The cheque handover is currently pending as the NOI, Index 2, and receipt have not yet been generated.
The biometric process has already been completed. Kindly refer to the previous email for the details and proceed with the pending documentation at the earliest.
Please confirm once the NOI, Index 2, and receipt are generated so that the cheque handover can be completed.
09 Sep, 12:32 · 36d ago
While proceeding with the government duty payment, the system is reflecting the total amount, and the defaced amount is already equivalent. Our concerned team is currently coordinating with the SRO to verify the issue. Once we receive confirmation from the SRO, we will update you accordingly.
Thanks for the Understanding and Cooperation.
earlier mails quoted below
09 Sep, 12:53 · 36d ago
malhari.waghmare@icicihfc.com would like to recall the message, "Re: NOI Index-II --Gayatru Govardhan Raut-- 77000256904".
10 Sep, 15:36 · 35d ago
As a discussion with krunal sir
Please check and update the NOI index 2
Still we are not hand over the cheque because of NOI
earlier mails quoted below
10 Sep, 16:22 · 35d ago
*Team,*
- ✗ Aradha — na
NOI Coordinator | One Legal
+91 8888706969
earlier mails quoted below
10 Sep, 16:46 · 35d ago
Refer trail mail
earlier mails quoted below
10 Sep, 16:50 · 35d ago
Kindly check attachment index 2
earlier mails quoted below
10 Sep, 17:25 · 35d ago
INVALID GRN NO
Aradhana Rai
NOI Coordinator | One Legal
+91 8888706969
earlier mails quoted below
10 Sep, 17:26 · 35d ago
The challan is invalid in this case hence it's not moving ahead during
filing and showing invalid challan GRN.
not possible to file the said case basis attached challan and also shared
for doing this case.
Aradhana Rai
NOI Coordinator | One Legal
+91 8888706969
earlier mails quoted below
10 Sep, 17:26 · 35d ago
The challan is invalid in this case hence it's not moving ahead during
filing and showing invalid challan GRN.
not possible to file the said case basis attached challan
Aradhana Rai
NOI Coordinator | One Legal
+91 8888706969
earlier mails quoted below
10 Sep, 17:26 · 35d ago
The challan is invalid in this case hence it's not moving ahead during
filing and showing invalid challan GRN.
not possible to file the said case basis attached challan.
Aradhana Rai
NOI Coordinator | One Legal
+91 8888706969
earlier mails quoted below
10 Sep, 17:26 · 35d ago
The challan is invalid in this case, so it is not moving forward during
filing and is showing invalid challan GRN.
not possible to file the said case basis attached challan.
Aradhana Rai
NOI Coordinator | One Legal
+91 8888706969
earlier mails quoted below
10 Sep, 17:26 · 35d ago
The challan is invalid in this case, so it is not moving forward during
filing and is showing an invalid challan GRN.
not possible to file the said case basis attached challan.
Aradhana Rai
NOI Coordinator | One Legal
+91 8888706969
earlier mails quoted below
10 Sep, 17:26 · 35d ago
The challan is invalid in this case, so it is not moving forward during
filing and is showing an invalid challan GRN.
not possible to file the said case basis attached challan.
Aradhana Rai
NOI Coordinator | One Legal
+91 8888706969
earlier mails quoted below
10 Sep, 17:26 · 35d ago
The challan is invalid in this case, so it is not moving forward during
filing and is showing an invalid challan GRN.
not possible to file the said case basis attached challan.
Aradhana Rai
NOI Coordinator | One Legal
+91 8888706969
earlier mails quoted below
10 Sep, 17:27 · 35d ago
The challan is invalid in this case, so it is not moving forward during
filing and is showing an invalid challan GRN.
not possible to file the said case basis attached challan and also shared
for doing this case.
Aradhana Rai
NOI Coordinator | One Legal
+91 8888706969
earlier mails quoted below
10 Sep, 17:27 · 35d ago
The challan is invalid in this case, so it is not moving forward during
filing and is showing an invalid challan GRN.
not possible to file the said case basis attached challan and also shared
for doing this case.
Aradhana Rai
NOI Coordinator | One Legal
+91 8888706969
earlier mails quoted below
Every file the branch sent, and what EzDocs read it as. Click a filename to open the file itself. A wrong label? Fix it at the bottom — the checklist and the next mail follow your fix.
| Document | File — click to open | Status | When |
|---|---|---|---|
| E-filing copy (token) | efiling_notice_CITIZEN_320260219235.pdf | filed | 45d ago |
a label is wrong? open the file above, then correct it here
The checklist and the next mail follow the corrected label. Recorded with your name.
Details & records the money working, the property exactly as it will be filed, the people, and what was read from each document
The records come first. The Property card below is the one to check before filing day.
Payment
No payment recorded yet. When money reaches our account (or the branch sends a screenshot), it shows here.Fee working (ours)
No fee computed yet — it appears the moment the loan amount is known.Property (must be perfect)
No property read yet — it fills itself from the sanction letter, the legal report, the technical report, the mail, or the Index II.Parties
| Role | Name | PAN | Aadhaar |
|---|---|---|---|
| mortgagor | Gayatru Govardhan Raut |
All mail records (for Abhijit — safe to ignore)
| Template | To | When |
|---|---|---|
| document chase | malhari.waghmare@icicihfc.com | 42d ago |
| document chase | mugdha.kalvit@icicihfc.com | 38d ago |
| document chase | malhari.waghmare@icicihfc.com | 31d ago |
What EzDocs read from each document — check anything marked in red
Technical record (for Abhijit — safe to ignore)
| 18d ago | EzDocs | mail_read_as_shown | {'why': "the mail's plain-text copy carried words the mail itself does not show (a template's words the branch took out, hidden or struck-out text). The mail is what it shows: its text on the case is now the shown copy", |
| 18d ago | EzDocs | mail_read_as_shown | {'why': "the mail's plain-text copy carried words the mail itself does not show (a template's words the branch took out, hidden or struck-out text). The mail is what it shows: its text on the case is now the shown copy", |
| 19d ago | EzDocs | mail_read_as_shown | {'why': "the mail's plain-text copy carried words the mail itself does not show (a template's words the branch took out, hidden or struck-out text). The mail is what it shows: its text on the case is now the shown copy", |
| 19d ago | EzDocs | mail_read_as_shown | {'why': "the mail's plain-text copy carried words the mail itself does not show (a template's words the branch took out, hidden or struck-out text). The mail is what it shows: its text on the case is now the shown copy", |
| 19d ago | EzDocs | mail_read_as_shown | {'why': "the mail's plain-text copy carried words the mail itself does not show (a template's words the branch took out, hidden or struck-out text). The mail is what it shows: its text on the case is now the shown copy", |
| 19d ago | EzDocs | mail_read_as_shown | {'why': "the mail's plain-text copy carried words the mail itself does not show (a template's words the branch took out, hidden or struck-out text). The mail is what it shows: its text on the case is now the shown copy", |
| 19d ago | EzDocs | mail_read_as_shown | {'why': "the mail's plain-text copy carried words the mail itself does not show (a template's words the branch took out, hidden or struck-out text). The mail is what it shows: its text on the case is now the shown copy", |
| 19d ago | EzDocs | mail_read_as_shown | {'why': "the mail's plain-text copy carried words the mail itself does not show (a template's words the branch took out, hidden or struck-out text). The mail is what it shows: its text on the case is now the shown copy", |
| 30d ago | EzDocs | trail_read | {'why': 'the model read the whole trail as one conversation; what it says is shown on the case — the stage still moves by the papers and the checked per-mail facts', 'done': ['documents', 'fee_paid', 'challan_shared', 'i |
| 31d ago | EzDocs | boxes_gathered | {'how': 'uri', 'why': 'quick sweep', 'docs': [], 'notes': None, 'filled': {}, 'unsure': [], 'differs': 0, 'seconds': 2.5, 'rejected': [], 'confirmed': [], 'unassigned': [], 'still_empty': ['party.email#1', 'party.mobile# |
| 31d ago | EzDocs | party_from_case_name | {'why': 'no KYC read yet — the applicant named on the case holds the boxes gathered from the letter and the mail until the cards land', 'name': 'Gayatru Govardhan Raut'} |
| 31d ago | EzDocs | draft_withdrawn | {'why': 'its asks were satisfied meanwhile — nothing pending any more; a fresh mail is written if anything changes', 'count': 1, 'first_lines': ['Dear Team,\n\nWith reference to the captioned case (LAN: 77000256904), the |
| 31d ago | EzDocs | efiling_found_on_case | {'now': 'AWAITING_INDEX2', 'was': 'AWAITING_DOCS', 'why': 'the team had already filed and shared the e-filing copy — the case was standing at an earlier step than the people working it. The money is untouched by this.', |
| 31d ago | EzDocs | email_shadowed:doc_chase | {'to': 'malhari.waghmare@icicihfc.com', 'body': "Dear Team,\n\nWith reference to the captioned case (LAN: 77000256904), the following is pending from your end:\n\n 1. Sanction Letter — not received yet\n 2. Applicant's |
| 31d ago | EzDocs | draft_withdrawn | {'why': 'a fresher chase replaces it — the asks changed', 'count': 1} |
| 36d ago | EzDocs | thread_merged | {'thread_id': '1a0850cff1f78881'} |
| 38d ago | EzDocs | old_thread_stored_only | {'why': 'this thread began before go-live — its mails are stored for the history; nothing is read or drafted; the team works it by hand', 'cutoff': '2026-09-01', 'thread_started': '2026-08-31 12:29:15'} |
| 38d ago | EzDocs | thread_merged | {'thread_id': '1a07a923c7f2e4f3'} |
| 38d ago | EzDocs | email_shadowed:doc_chase | {'to': 'mugdha.kalvit@icicihfc.com', 'body': "Dear Team,\n\nWith reference to the captioned case (LAN: 77000256904), the following is pending from your end:\n\n 1. Sanction Letter — not received yet\n 2. Applicant's Aa |
| 38d ago | EzDocs | draft_withdrawn | {'why': 'a fresher chase replaces it — the asks changed', 'count': 1} |
| 42d ago | EzDocs | chase_held_back | {'why': 'nothing has changed since we asked — the same list would only repeat itself', 'still_waiting_for': ["Applicant's Aadhaar Card", "Applicant's PAN Card", 'Loan amount (with insurance, if any)', 'Payment Screenshot |
| 42d ago | EzDocs | mail_instruction_understood | {'amount': None, 'phrase': None, 'reason': None, 'instructions': ['urgent', 'resend_challan'], 'urgent_disbursement': False} |
| 42d ago | EzDocs | email_shadowed:doc_chase | {'to': 'malhari.waghmare@icicihfc.com', 'body': "Dear Team,\n\nWith reference to the captioned case (LAN: 77000256904), the following is pending from your end:\n\n 1. Sanction Letter — not received yet\n 2. Applicant's |
| 45d ago | EzDocs | chase_held_back | {'why': 'another mail landed within 3 minutes and the branch did not list what it attached — one debounce, so we ask once for everything', 'would_have_asked_for': ["Applicant's Aadhaar Card", "Applicant's PAN Card", 'Loa |
| 45d ago | EzDocs | chase_held_back | {'why': 'another mail landed within 3 minutes and the branch did not list what it attached — one debounce, so we ask once for everything', 'would_have_asked_for': ["Applicant's Aadhaar Card", "Applicant's PAN Card", 'Loa |
| 45d ago | EzDocs | document_received | {'file': 'efiling_notice_CITIZEN_320260219235.pdf', 'doc_type': 'efiling', 'confidence': 0.9} |
| 45d ago | EzDocs | case_created | {'lan': '77000256904', 'bank': 'ICICI_HFC', 'thread_id': '1a057cbcca4a77e3'} |