This case was already running before the app began watching on 1 Sep. Earlier mails, documents, challans and payments may be on the Gmail thread but not yet inside the app — so “nothing received” or “no challan yet” here can be wrong. Treat it as an older case and check the Gmail thread. The app is fully reliable for FRESH cases (first mail on or after 1 Sep).
the challan is done — these are for the IGR filing / KYC
- The work is done — our fee of ₹13,600.33 is still not in our account. Chase the branch for it.
why?
why?
Day by day — every step and who held it
Next step
Nothing — this case is done
Index II shared with the branch and the case is closed.
Where this case stands — the whole trailread by EzDocs as one conversation
Do things the NOI team's work on a case, in order — come here when the Next step above points here: upload the paid challan, mark it Filed, share the e-filing copy, take the bank's approval, or fix a detail
Pay on GRAS — the NOI Co-pilot box there fills the form from the case number, and the full walkthrough with the exact figures appears at the top of this page the moment everything is clear (documents in, money verified). EzDocs reads the GRN off the uploaded PDF, re-checks every figure and name, and writes the bank mail. (If the direct page complains, start at gras.mahakosh.gov.in and click through.) The challan, as it will be typed — the GRAS form with the papers beside it; correct a box there when a paper says otherwise.
then switch to the e-filing tab you are already logged into — the next page there fills by itself. One e-filing tab only: the portal keeps one session per login, so a second tab (or the front page again) logs the first out. Not logged in yet today? open the portal (its front page logs you in afresh — and logs out any other e-filing tab).
The NOI Co-pilot creates the token from the Date of Mortgage, opens each page in the portal's own order and fills it, checked by EzDocs. Press this the moment you submit — the branch hears the NOI team's own words: “filed on the IGR site, once deface we will share with you”.
When the eFilingDoc… PDF is in hand — the token is read from the file and the branch mail is written. The DHC's PRN is read off the same copy.
These two banks approve the draft filing before submission — share the screenshot, they approve with one click, no mail round-trips.
No snip shared yet. Upload the draft e-filing screenshot below — the bank gets a one-click approval link instead of an email round-trip.
Uploading composes the approval mail to the bank (held on Draft mails until a person presses Send). Re-uploading replaces the snip and re-opens the decision on the SAME link.
Filing record (attempts, GRN, token)
| Attempt | GRN | Token | Status | Submitted |
|---|---|---|---|---|
| no filing yet |
Fix something every change is recorded with your name
Usually Aradhana Mam's press — after seeing the credit with her own eyes (bank SMS or statement). The case then moves towards the challan on its own.
Advanced — move the case by hand (ask Abhijit first)
Normally the case moves itself when documents and money arrive — this override is for the rare day it is stuck wrong.
The reply EzDocs wrote on this thread — yours to edit; nothing leaves until you press Send.
No draft is waiting on this case. EzDocs writes one the moment the case needs a mail — a chase, the fee, the challan, the e-filing copy — and it waits here for your Send. All drafts → · Write a reply on Mails & papers →
The conversation, word for word — attachments open on click. Mail thread, oldest first.
This thread was already running before the app started — the mails below are the part the app has read; earlier mails are on Gmail. The oldest here is where the app joined, NOT where the case began. Search on the Cases page finds any words written below.
📑 Open mails & papers — each mail beside its papers, ← → the next paper27 Aug, 18:40 · 48d ago THE APP JOINED HERE — earlier mails are on Gmail
Pls help for NOI filing.
SRO – AURANGABAD - 1
5 more mails in between — open
27 Aug, 18:44 · 48d ago
We will initiate the challan for the same.
For NOI filing, We need an index 2 copy..
earlier mails quoted below
27 Aug, 18:59 · 48d ago
earlier mails quoted below
17 Sep, 13:02 · 28d ago
Thanks & Regards,
Amol Wakekar.
Customer Service Manager – Loans
pnb
Housing Finance Limited
Aurangabad Business Center
Complex E-1,E-2,&E-3 4th floor,
Mobile No:
8448785974
Toll Free: 1800 120 8800
Website-
www.pnbhousing.com
Internal
Cc: Asmita Kulkarni <asmita.kulkarni@pnbhousing.com>; Rahul Mahajan1 <rahul.mahajan1@pnbhousing.com>; Ravindra Kakde <ravindra.kakde@pnbhousing.com>; Nidhi Kushwaha <nidhi.kushwaha@pnbhousing.com>; Prashant Padhye <prashant.padhye@pnbhousing.com>
Team,
PFA challan for your reference.
Regards,
NOI Coordinator (PNB)
ThinkBigz
M:-8097244974
earlier mails quoted below
17 Sep, 13:54 · 28d ago
Team
we will process the NOI for the same.
*Regards,*
*NOI Coordinator (PNB)*
*ThinkBigz*
*M:-8097244974*
On Thu, 17 Sept 2026 at 13:03, Amol Wakekar <amol.wakekar@pnbhousing.com>
wrote:
earlier mails quoted below
19 Sep, 12:39 · 26d ago
TEAM,
PFA: Downloaded e-filing for your reference..
*Regards,*
*NOI Coordinator (PNB)*
*ThinkBigz*
*M:-8097244974*
On Thu, 17 Sept 2026 at 13:54, THINKBIGZ NOI <pnb.noifilling@gmail.com>
wrote:
earlier mails quoted below
07 Oct, 14:02 · 8d ago
PFA index 2 copy for case closure..
earlier mails quoted below
07 Oct, 14:03 · 8d ago
PFA index 2 copy for case closure..
earlier mails quoted below
Every file the branch sent, and what EzDocs read it as. Click a filename to open the file itself. A wrong label? Fix it at the bottom — the checklist and the next mail follow your fix.
| Document | File — click to open | Status | When |
|---|---|---|---|
| MOTD+ PAN card inside+ Payment screenshot inside+ Sanction letter inside+ Selfie / photo inside | DocScanner 27 Aug 2026 6-02 pm.pdf | filed | 43d ago |
| Other | image002.jpg | filed | 43d ago |
| Other | image001.jpg | filed | 43d ago |
a label is wrong? open the file above, then correct it here
The checklist and the next mail follow the corrected label. Recorded with your name.
Details & records the money working, the property exactly as it will be filed, the people, and what was read from each document
The records come first. The Property card below is the one to check before filing day.
Payment
₹13,600.33
waiting for the credit
₹13,560 341526705825
why?
—
not yet
Fee working (ours)
| Stamp duty | Filing fee | DHC | Our service fee | Total |
|---|---|---|---|---|
| ₹4,420 | ₹7,360 | ₹320 | ₹1,500 | ₹13,600 |
why?
Property (must be perfect)
The property, paper by paper side by side, the main paper first
PLOT NO.26, GUT NO 139, MAUJE GANDHELI, AURANGABAD, AURANGABAD, MAHARASHTRA, INDIA, 431001
431001
PLOT NO 26 GUT NO 139 MOUJE GANDHELI
30 FT WIDE ROAD TQ AND DIST AURANGABAD
AURANGABAD
Parties
| Role | Name | PAN | Aadhaar |
|---|---|---|---|
| mortgagor | VISHAL MITHU JAGTAP | BYRPJ8715K |
All mail records (for Abhijit — safe to ignore)
| Template | To | When |
|---|---|---|
| document chase | amol.wakekar@pnbhousing.com | 43d ago |
What EzDocs read from each document — check anything marked in red
2000-11-30
BYRPJ8715K
VISHAL MITHU JAGTAP
True
raw reading (for Abhijit)
{'dob': '2000-11-30', 'pan': 'BYRPJ8715K', 'name': 'VISHAL MITHU JAGTAP', 'legible': True, 'aadhaar_last4': None, 'quality_issue': None}live_selfie
True
0.95
True
raw reading (for Abhijit)
{'kind': 'live_selfie', 'legible': True, 'confidence': 0.95, 'face_visible': True, 'quality_issue': None}HOU/ARNG/0726/5155584
True
Housing Loan
1.0
1420000
8.5
10-Jul-2026
4
VISHAL MITHU JAGTAP, SHIVKANYA MITTHU JAGATAP
8459815973
pin: 431001; state: MAHARASHTRA; district: Aurangabad; Address: Plot No.26, Gut No 139, Mauje Gandheli, Aurangabad, Aurangabad, MAHARASHTRA, India, 431001; Village: Mauje Gandheli, Aurangabad; survey_or_cts_no:
49700
True
1469700
Plot No.26, Gut No 139, Mauje Gandheli, Aurangabad, Aurangabad, MAHARASHTRA, India, 431001
raw reading (for Abhijit)
{'lan': 'HOU/ARNG/0726/5155584', 'legible': True, 'loan_type': 'Housing Loan', 'confidence': 1.0, 'loan_amount': 1420000, 'interest_rate': 8.5, 'quality_issue': None, 'sanction_date': '10-Jul-2026', 'letter_version': '4', 'applicant_names': ['VISHAL MITHU JAGTAP', 'SHIVKANYA MITTHU JAGATAP'], 'applicant_mobile': '8459815973', 'property_address': {'pin': '431001', 'road': None, 'state': 'MAHARASHTRA', 'taluka': None, 'flat_no': None, 'district': 'Aurangabad', 'floor_no': None, 'landmark': None, 'full_address': 'Plot No.26, Gut No 139, Mauje Gandheli, Aurangabad, Aurangabad, MAHARASHTRA, India, 431001', 'village_city': 'Mauje Gandheli, Aurangabad', 'building_name': None, 'survey_or_cts_no': 'Gut No 139, Plot No.26'}, 'insurance_premium': 49700, 'includes_insurance': True, 'total_with_insurance': 1469700, 'security_address_verbatim': 'Plot No.26, Gut No 139, Mauje Gandheli, Aurangabad, Aurangabad, MAHARASHTRA, India, 431001'}kind: other; payments: []; rows_read: 0
raw reading (for Abhijit)
{'payments_inside': {'bank': None, 'kind': 'other', 'payments': [], 'rows_read': 0, 'account_last4': None, 'account_holder': None}}payments: []
raw reading (for Abhijit)
{'payments_inside': {'payments': []}}kind: bundle; payments: [{'utr': '341526705825', 'date': '2026-08-27', 'page': 6, 'time': '17:10', 'payee': 'THINK BIGZ INITIATIVE P...', 'amount': 13560.0, 'direction': 'debit', 'narration': 'Vyapar.********2080@hdf...'
raw reading (for Abhijit)
{'payments_inside': {'bank': None, 'kind': 'bundle', 'payments': [{'utr': '341526705825', 'date': '2026-08-27', 'page': 6, 'time': '17:10', 'payee': 'THINK BIGZ INITIATIVE P...', 'amount': 13560.0, 'direction': 'debit', 'narration': 'Vyapar.********2080@hdf...', 'proof_kind': 'success_screen'}], 'rows_read': None, 'account_last4': None, 'account_holder': None}}Technical record (for Abhijit — safe to ignore)
| 8d ago | EzDocs | closed_from_desk_words | {'why': "the NOI team's own mail on this thread says the Index II was already shared — an old, finished case; any waiting chase was withdrawn"} |
| 18d ago | EzDocs | mail_read_as_shown | {'why': "the mail's plain-text copy carried words the mail itself does not show (a template's words the branch took out, hidden or struck-out text). The mail is what it shows: its text on the case is now the shown copy", |
| 19d ago | EzDocs | mail_read_as_shown | {'why': "the mail's plain-text copy carried words the mail itself does not show (a template's words the branch took out, hidden or struck-out text). The mail is what it shows: its text on the case is now the shown copy", |
| 25d ago | EzDocs | hidden_payment_scan | {'file': 'DocScanner 27 Aug 2026 6-02\u202fpm.pdf', 'kind': 'bundle', 'found': 1, 'doc_id': '2d654706-528e-4243-bff9-11e65aa9c48c', 'fetched': True} |
| 25d ago | EzDocs | payment_found_in_statement | {'why': "the branch's payment proof was not a screenshot — the payment to our account was found INSIDE this file and recorded as its claim; the bank's credit still decides (Waghmare, 01451)", 'file': 'DocScanner 27 Aug 2 |
| 25d ago | EzDocs | screenshot_claim_recorded | {'utr': '341526705825', 'date': '2026-08-27', 'parts': 1, 'amount': 13560.0, 'claimed_total': 13560.0} |
| 25d ago | EzDocs | hidden_payment_scan | {'file': 'image002.jpg', 'kind': None, 'found': 0, 'doc_id': '2f529200-4f3f-478d-a00a-aa7adae4619e', 'fetched': True} |
| 25d ago | EzDocs | hidden_payment_scan | {'file': 'image001.jpg', 'kind': 'other', 'found': 0, 'doc_id': '5e736276-531f-47a5-9296-b1de94659054', 'fetched': True} |
| 26d ago | EzDocs | efiling_found_on_case | {'now': 'AWAITING_INDEX2', 'was': 'CHALLAN_PAID', 'why': 'the paper is the fact and the stage follows it — the case was standing at an earlier step than the people working it. The money is untouched by this.', 'trigger': |
| 26d ago | EzDocs | trail_read | {'why': 'EzDocs read the whole trail as one conversation; what it says is shown on the case — the stage still moves by the papers and the checked per-mail facts', 'done': ['challan', 'challan_shared', 'filed', 'efiling_s |
| 28d ago | EzDocs | trail_read | {'why': 'the model read the whole trail as one conversation; what it says is shown on the case — the stage still moves by the papers and the checked per-mail facts', 'done': ['documents', 'fee_paid', 'challan', 'challan_ |
| 28d ago | EzDocs | trail_read | {'why': 'the model read the whole trail as one conversation; what it says is shown on the case — the stage still moves by the papers and the checked per-mail facts', 'done': ['documents', 'fee_paid', 'challan', 'challan_ |
| 28d ago | EzDocs | old_thread_stored_only | {'why': 'this thread began before go-live — its mails are stored for the history; nothing is read or drafted; the team works it by hand', 'cutoff': '2026-09-01', 'thread_started': '2026-08-27 13:10:29'} |
| 29d ago | EzDocs | challan_boxes_gathered | {'why': "the challan's boxes (locality, city, PIN) were empty on the case while a paper on it carries them — EzDocs was asked for exactly those; a person checks them on the verification page", 'filled': ['road'], 'st |
| 29d ago | EzDocs | boxes_gathered | {'how': 'uri', 'why': 'the challan needs the locality, the city and the PIN', 'docs': ['DocScanner 27 Aug 2026 6-02\u202fpm.pdf'], 'after': {'challan_boxes': {'box1': 'PLOT NO 26 GUT NO 139 MOUJE GANDHELI', 'box2': '30 F |
| 29d ago | EzDocs | challan_boxes_composed | {'fp': '4d77f353839be5c0', 'why': "EzDocs wrote the challan's property boxes from the case's boxes and the paper's own words; every number checked against them", 'box1': 'PLOT NO 26 GUT NO 139 MOUJE GANDHELI', 'box2' |
| 29d ago | EzDocs | trail_read | {'why': 'the model read the whole trail as one conversation; what it says is shown on the case — the stage still moves by the papers and the checked per-mail facts', 'done': ['documents', 'fee_paid', 'challan', 'challan_ |
| 30d ago | EzDocs | challan_boxes_gathered | {'why': "the challan's boxes were empty and no paper on the case gave them — a person must type them from the paper on the verification page", 'filled': [], 'still_empty': []} |
| 30d ago | EzDocs | boxes_gathered | {'how': 'uri', 'why': 'the challan needs the locality, the city and the PIN', 'docs': ['DocScanner 27 Aug 2026 6-02\u202fpm.pdf'], 'after': {'challan_boxes': {'box1': 'PLOT NO 26 GAT NO 139', 'box2': '', 'city': 'GANDHEL |
| 30d ago | EzDocs | challan_boxes_composed | {'fp': '8b8243f41594ca29', 'why': "EzDocs wrote the challan's property boxes from the case's boxes and the paper's own words; every number checked against them", 'box1': 'PLOT NO 26 GAT NO 139', 'box2': '', 'city': ' |
| 30d ago | EzDocs | property_self_check | {'ok': True, 'why': "EzDocs checked every property box against the document's own words — all agree", 'notes': '', 'issues': [], 'method': 'ai', 'checked': 7, 'trigger': 'quick sweep'} |
| 31d ago | EzDocs | property_attrs_split | {'now': {'Number type': 'GAT', 'Second number type': 'PLOT', 'Number': '139', 'Second number': '26'}, 'was': {'Number type': 'SURVEY/CTS', 'Second number type': '', 'Number': 'Gut No 139, Plot No.26', 'Second number': ''}, 'why': "t |
| 36d ago | EzDocs | expectation_recorded_silently | {'why': ': the loan amount was read from the letter inside a bundle', 'note': 'no mail was written — this is only the figure every screenshot and credit SMS is checked against', 'expected': 13600.33, 'loan_amount': 14 |
| 36d ago | EzDocs | receivable_created | {'expected': 13600.33} |
| 36d ago | EzDocs | payer_mobile_captured | {'last4': '5973', 'source': 'sanction_letter'} |
| 36d ago | EzDocs | property_address_extracted | {'confidence': 1.0, 'Address': 'Plot No.26, Gut No 139, Mauje Gandheli, Aurangabad, Aurangabad, MAHARASHTRA, India, 431001'} |
| 36d ago | EzDocs | inner_sanction_read | {'lan': 'HOU/ARNG/0726/5155584', 'why': 'the sanction letter sat inside a bundle behind another document — read from there, so the fee is worked and the case moves', 'doc_id': '2d654706-528e-4243-bff9-11e65aa9c48c', 'loa |
| 41d ago | EzDocs | name_healed | {'why': 'the case had no name; its own documents/mails carried one', 'name': 'VISHAL MITHU JAGTAP'} |
| 41d ago | EzDocs | extra_challan_scanned | {'found': 0} |
| 41d ago | EzDocs | document_reread | {'now': ['motd', 'pan', 'payment_screenshot', 'sanction_letter', 'selfie'], 'was': ['motd', 'pan', 'payment_screenshot', 'sanction_letter', 'selfie'], 'why': 'read again from the start — a bundle must give up EVERYTHING |