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Mailboxes — what to do →
Cases / NOI-2026-00894

NOI-2026-00894

HINDUJA_HFLLAN — Needs documents · waiting on the branch Send the draft 1All documentsMails & papers 3
Mail in
Documents
Payment
Challan
Filing
E-filing
Index II
⏳ Older case — the app joined this thread mid-stream.
This case was already running before the app began watching on 1 Sep. Earlier mails, documents, challans and payments may be on the Gmail thread but not yet inside the app — so “nothing received” or “no challan yet” here can be wrong. Treat it as an older case and check the Gmail thread. The app is fully reliable for FRESH cases (first mail on or after 1 Sep).
Papers for the challan6 still to come
1 of 7 in hand.
everything the challan needs, and where each one stands
Still needed for the challan: Sanction Letter, Applicant's Aadhaar Card, Applicant's PAN Card, the property address — no file carries it; ask the branch for the technical report
For the e-filing visit later (not for the challan): Applicant's Selfie / Photo, Index II copy / Title document
✓Payment screenshot — shows ₹29,400; money not verified yetopen
Sanction Letter — still needed
Applicant's Aadhaar Card — still needed
Applicant's PAN Card — still needed
Property address — no document on file carries it; ask the branch for the technical report or Index II
Applicant's Selfie / Photo — for the e-filing visit later
Index II copy / Title document — for the e-filing visit later
Aadhaar and PAN come before the challan: the NOI team checks the name is the same on both.
All files (3)A label is wrong? Fix it under All documents.
a file on the mail that is not here — every mail of this case is walked again, what lands is read at once
Moneynot worked out yet
No fee computed yet — it appears the moment the loan amount is known.
See the full workingevery row, and the property
Time takennot shown to the bank
Challan —not made yet
Index II —not yet
the branch 76 d 4 htotal 76 d 4 h so far
Now with the branch — waiting for your documents
since 27 Sep 13:17 — 18 d 2 h of working time
Day by day — every step and who held it
31 Jul 11:49Your branch's mail
27 Sep 13:17Papers from your branch+58 d 1 h · the branch
27 Sep 13:17Papers readat once
27 Sep 13:17Papers from your branchat once
27 Sep 13:17Papers readat once
Case facts
Bank
HINDUJA_HFL
Loan amount
—
Loan account no.
—
Bank’s own ref
—
Kind of case — the amount follows this
0.3% only / top-up: the branch asks for the 0.3% challan alone (a top-up, or a stand-alone 0.3% challan) — the stamp duty and ₹100, nothing is filed. Change this and the amount re-works itself.
Who paid the challan
The ask carries the stamp duty and registration fee we will pay on GRAS. If their own vendor already paid the challans, switch this — the ask re-works to our fee alone.
Open the filing pack all the challan needs

Where this case stands — the whole trailread by EzDocs as one conversation

The email trail concerns a refund request from the bank branch. The NOI team has confirmed that the refund process is complete.
the history says the next move is with no one — the case is finished — Nothing, the refund is done
the branch last asked: Please refund process if challan not generated.
read over 3 mail(s), last mail 2026-09-07 · read 30d ago · what EzDocs says informs the page; the step moves by the papers and the checked facts

Do things the NOI team's work on a case, in order — come here when the Next step above points here: upload the paid challan, mark it Filed, share the e-filing copy, take the bank's approval, or fix a detail

1Pay the challan on GRAS, then upload it here

Pay on GRAS — the NOI Co-pilot box there fills the form from the case number, and the full walkthrough with the exact figures appears at the top of this page the moment everything is clear (documents in, money verified). EzDocs reads the GRN off the uploaded PDF, re-checks every figure and name, and writes the bank mail. (If the direct page complains, start at gras.mahakosh.gov.in and click through.) The challan, as it will be typed — the GRAS form with the papers beside it; correct a box there when a paper says otherwise.

2File the NOI on the IGR site, then tell the branch

then switch to the e-filing tab you are already logged into — the next page there fills by itself. One e-filing tab only: the portal keeps one session per login, so a second tab (or the front page again) logs the first out. Not logged in yet today? open the portal (its front page logs you in afresh — and logs out any other e-filing tab).
The NOI Co-pilot creates the token from the Date of Mortgage, opens each page in the portal's own order and fills it, checked by EzDocs. Press this the moment you submit — the branch hears the NOI team's own words: “filed on the IGR site, once deface we will share with you”.

3Send the downloaded e-filing copy

When the eFilingDoc… PDF is in hand — the token is read from the file and the branch mail is written. The DHC's PRN is read off the same copy.

DHC PRN — not on the case yet: it is read off the filed e-filing copy, or type it from the DHC receipt
4Bank approval snip (Sammaan & Hinduja only)

These two banks approve the draft filing before submission — share the screenshot, they approve with one click, no mail round-trips.

No snip shared yet. Upload the draft e-filing screenshot below — the bank gets a one-click approval link instead of an email round-trip.

Uploading composes the approval mail to the bank (held on Draft mails until a person presses Send). Re-uploading replaces the snip and re-opens the decision on the SAME link.

Filing record (attempts, GRN, token)
AttemptGRNTokenStatusSubmitted
no filing yet

Open filing pack →

Fix something every change is recorded with your name

Where did you see the money? One tap is the same record, in your name:

Usually Aradhana Mam's press — after seeing the credit with her own eyes (bank SMS or statement). The case then moves towards the challan on its own.

Advanced — move the case by hand (ask Abhijit first)

Normally the case moves itself when documents and money arrive — this override is for the rare day it is stuck wrong.

The reply EzDocs wrote on this thread — yours to edit; nothing leaves until you press Send. Your own words, or a paper of the case with it? Reply on Mails & papers →

DRAFT — written by EzDocs, not sent
NOI case NOI-2026-00894 — pending documents
how it will look to the branch

Dear Team,

With reference to the captioned case, the following is pending from your end:

  • Sanction Letter — not received yet
  • Applicant's Aadhaar Card — not received yet
  • Applicant's PAN Card — not received yet
  • Payment Screenshot with UTR — not received yet

These are needed for the GRAS challan; the challan is what your disbursement waits on, so it helps to send them together.

Kindly share the above on this same email thread. The NOI filing timeline (30 days from the date of mortgage) applies, so early documents help us protect it.

Regards,
Shweta Sharma
NOI COORDINATOR
EZDOCS
7715973535
open on Draft mails instead
The letter is yours to edit right here. The subject can't change — that keeps the reply on the bank's thread. Edits are kept in the record with your name.

The conversation, word for word — attachments open on click. Mail thread, oldest first.

This thread was already running before the app started — the mails below are the part the app has read; earlier mails are on Gmail. The oldest here is where the app joined, NOT where the case began. Search on the Cases page finds any words written below.

📑 Open mails & papers — each mail beside its papers, ← → the next paper
SD suyash.dipak@hindujahousingfinance.com hindujahousingfinance.com
27 Aug, 16:14 · 48d ago
THE APP JOINED HERE — earlier mails are on Gmail
Re: PROCESS REFUND_SUNIL ANANT MESTRI_CHIPLUN CLUSTER
Dear Team,

We have been taking follow up since last month, till the date customer has not received payment.

He is frequently asking for payment.

Please do the needful

@narendradattatry.rasal@hindujahousingfinance.com Need your intervention....
Regards, Suyash Homkalas Cluster Credit Manager Hinduja Housing Finance Limited Shop No- 102, 1 st floor, B Wing, Dabholkar Complex, Kherdi Chiplun - 415605 Mobile : 8552043274 From: SUYASH DIPAK HOMKALAS47087 suyash.dipak <suyash.dipak@hindujahousingfinance.com> To: "HHF NOI FILING"<hhfnoifiling@gmail.com> Cc: "NIKET RAJAN SUTAR"<niketrajan.sutar@hindujahousingfinance.com>, "SAURABH SHEKHAR MEHTA45921 saurabh.shekhar"<saurabh.shekhar@hindujahousingfinance.com>, "NARENDRA DATTATRY RASAL110302 narendradattatry.rasal"<narendradattatry.rasal@hindujahousingfinance.com> Date: Fri, 14 Aug 2026 12:50:46 +0530 Subject: Re: PROCESS REFUND_SUNIL ANANT MESTRI_CHIPLUN CLUSTER Dear Team, Please
earlier mails quoted below
On Fri, 31 Jul 2026 at 11:49, SUYASH DIPAK HOMKALAS47087 suyash.dipak < suyash.dipak@hindujahousingfinance.com > wrote: -- Regards Shweta Sharma NOI COORDINATOR EZDOCS 7715973535 Dear Team, Captioned customer had wrongly make payment of NOI as RM called in legal report. Please process refund... For your reference cheque copy & payment done screenshot attached herewith mail. Please do the needful... Please share details once payment will be transfer. Regards, Suyash Homkalas Cluster Credit Manager Hinduja Housing Finance Limited Shop No- 102, 1 st floor, B Wing, Dabholkar Complex, Kherdi Chiplun - 415605 Mobile : 8552043274 Disclaimer : The contents of this e-mail are privileged and confidential material of Hinduja Housing Finance Ltd. The information is solely intended for the designated recipient and purpose only and may contain privileged, proprietary, confidential or otherwise private information. If you have received it in error, please notify the sender immediately and delete the message. This e-mail message including attachment(s), if any, is believed to be free of any virus and Hinduja Housing Finance Ltd is not responsible for any loss or damage arising in any way from its use. Disclaimer : The contents of this e-mail are privileged and confidential material of Hinduja Housing Finance Ltd. The information is solely intended for the designated recipient and purpose only and may contain privileged, proprietary, confidential or otherwise private information. If you have received it in error, please notify the sender immediately and delete the message. This e-mail message including attachment(s), if any, is believed to be free of any virus and Hinduja Housing Finance Ltd is not responsible for any loss or damage arising in any way from its use.
🤖 read: asks for a status; note: Customer has not received refund payment. — “customer has not received payment”
NR narendradattatry.rasal@hindujahousingfinance.com hindujahousingfinance.com
27 Aug, 16:33 · 48d ago
Dear Madam,

Please refund process if challan not generated.

Thanks Narendra Rasal CLM Satara, From: SUYASH DIPAK HOMKALAS47087 suyash.dipak < suyash.dipak@hindujahousingfinance.com > To: "HHF NOI FILING"< hhfnoifiling@gmail.com > Cc: "NIKET RAJAN SUTAR"< niketrajan.sutar@hindujahousingfinance.com >, "SAURABH SHEKHAR MEHTA45921 saurabh.shekhar"< saurabh.shekhar@hindujahousingfinance.com >, "NARENDRA DATTATRY RASAL110302 narendradattatry.rasal"< narendradattatry.rasal@hindujahousingfinance.com > Date: Thu, 27 Aug 2026 16:14:17 +0530 Subject: Re: PROCESS REFUND_SUNIL ANANT MESTRI_CHIPLUN CLUSTER Dear Team, We have been taking follow up since last month, till the date customer has not received payment. He is frequently asking for payment. Please d
earlier mails quoted below
On Fri, 31 Jul 2026 at 11:49, SUYASH DIPAK HOMKALAS47087 suyash.dipak < suyash.dipak@hindujahousingfinance.com > wrote: -- Regards Shweta Sharma NOI COORDINATOR EZDOCS 7715973535 Dear Team, Captioned customer had wrongly make payment of NOI as RM called in legal report. Please process refund... For your reference cheque copy & payment done screenshot attached herewith mail. Please do the needful... Please share details once payment will be transfer. Regards, Suyash Homkalas Cluster Credit Manager Hinduja Housing Finance Limited Shop No- 102, 1 st floor, B Wing, Dabholkar Complex, Kherdi Chiplun - 415605 Mobile : 8552043274 Disclaimer : The contents of this e-mail are privileged and confidential material of Hinduja Housing Finance Ltd. The information is solely intended for the designated recipient and purpose only and may contain privileged, proprietary, confidential or otherwise private information. If you have received it in error, please notify the sender immediately and delete the message. This e-mail message including attachment(s), if any, is believed to be free of any virus and Hinduja Housing Finance Ltd is not responsible for any loss or damage arising in any way from its use. Disclaimer : The contents of this e-mail are privileged and confidential material of Hinduja Housing Finance Ltd. The information is solely intended for the designated recipient and purpose only and may contain privileged, proprietary, confidential or otherwise private information. If you have received it in error, please notify the sender immediately and delete the message. This e-mail message including attachment(s), if any, is believed to be free of any virus and Hinduja Housing Finance Ltd is not responsible for any loss or damage arising in any way from its use.
🤖 read: asks for a status; note: Request for refund if challan not generated. — “Please refund process if challan not generated.”
OL The NOI teamTYPED IN GMAIL
07 Sep, 17:08 · 37d ago
Dear Team,

Refund Done..

On Thu, 27 Aug 2026 at 16:33, NARENDRA DATTATRY RASAL110302 narendradattatry.rasal < narendradattatry.rasal@hindujahousingfinance.com > wrote:

Dear Madam,

Please refund process if challan not generated.

Thanks Narendra Rasal CLM Satara, From: SUYASH DIPAK HOMKALAS47087 suyash.dipak < suyash.dipak@hindujahousingfinance.com > To: "HHF NOI FILING"< hhfnoifiling@gmail.com > Cc: "NIKET RAJAN SUTAR"< niketrajan.sutar@hindujahousingfinance.com >, "SAURABH SHEKHAR MEHTA45921 saurabh.shekhar"< saurabh.shekhar@hindujahousingfinance.com >, "NARENDRA DATTATRY RASAL110302 narendradattatry.rasal"< narendradattatry.rasal@hindujahousingfinance.com > Date: Thu, 27 Aug 2026 16:14:17 +0530 Subject: Re: PROCESS REFUND_SUNIL ANANT MESTRI_CHIPLUN CLUSTER Dear Team, We have been taking follow up since last month, till the date customer has not received payment. He is frequently asking for payment. Please d
🤖 read: The NOI team informs that the refund has been processed.

Every file the branch sent, and what EzDocs read it as. Click a filename to open the file itself. A wrong label? Fix it at the bottom — the checklist and the next mail follow your fix.

Still needed for the challan: Sanction Letter, Applicant's Aadhaar Card, Applicant's PAN Card, the property address — no file carries it; ask the branch for the technical report
For the e-filing visit later (not for the challan): Applicant's Selfie / Photo, Index II copy / Title document
DocumentFile — click to openStatusWhen
Payment screenshot Payment screenshot.jpeg
filed 18d ago
Other Bank details.jpeg
filed 18d ago
Payment screenshot WhatsApp Image 2026-09-07 at 5.07.55 PM.jpeg
filed 18d ago
a label is wrong? open the file above, then correct it here

The checklist and the next mail follow the corrected label. Recorded with your name.

Details & records the money working, the property exactly as it will be filed, the people, and what was read from each document

The records come first. The Property card below is the one to check before filing day.

Payment

We need (our working)
—
Screenshot claims
₹29,400
Where it stands
not verified — no credit seen
Screenshot ₹29,400 — verified by itself the moment the bank credit is heard.

Fee working (ours)

No fee computed yet — it appears the moment the loan amount is known.

Property (must be perfect)

No property read yet — it fills itself from the sanction letter, the legal report, the technical report, the mail, or the Index II.
hold on after pressing — the page comes back with the result written at the top of this section

Parties

RoleNamePANAadhaar
none extracted yet

All mail records (for Abhijit — safe to ignore)
1 mail(s) written and held — read and send them on Draft mails.
TemplateToWhen
document chasenarendradattatry.rasal@hindujahousingfinance.com 43d ago
document chasenarendradattatry.rasal@hindujahousingfinance.com 41d ago
document chasenarendradattatry.rasal@hindujahousingfinance.com 38d ago
document chasenarendradattatry.rasal@hindujahousingfinance.com 31d ago
document chasenarendradattatry.rasal@hindujahousingfinance.com 28d ago
What EzDocs read from each document — check anything marked in red
Payment screenshot Payment screenshot.jpeg needs your check
utr
621144176082
date
2026-07-30
time
19:07
amount
14700
method
UPI
payee upi
vyapar.168072320123@hdfcbank
payer upi
bhau.mestri.05@okicici
payee name
EZDOCS
payer name
SUNIL ANANT MESTRI
raw reading (for Abhijit)
{'utr': '621144176082', 'date': '2026-07-30', 'time': '19:07', 'amount': 14700, 'method': 'UPI', 'payee_upi': 'vyapar.168072320123@hdfcbank', 'payer_upi': 'bhau.mestri.05@okicici', 'payee_name': 'EZDOCS', 'payer_name': 'SUNIL ANANT MESTRI', 'debit_notification_text': None}
Other Bank details.jpeg needs your check
payments inside
bank: Union Bank; kind: other; payments: []; rows_read: 0; account_last4: 45312; account_holder: SUNIL ANANT MESTRI/SANCHITA SUNIL MESTRI
raw reading (for Abhijit)
{'payments_inside': {'bank': 'Union Bank', 'kind': 'other', 'payments': [], 'rows_read': 0, 'account_last4': '45312', 'account_holder': 'SUNIL ANANT MESTRI/SANCHITA SUNIL MESTRI'}}
Payment screenshot WhatsApp Image 2026-09-07 at 5.07.55 PM.jpeg needs your check
utr
129193504091
date
2026-09-07
time
17:06
amount
14700
method
UPI
payer upi
docs@okhdfcbank
payee name
SUNIL ANANT MESTRI
payer name
EZDOCS (HDFC Bank)
raw reading (for Abhijit)
{'utr': '129193504091', 'date': '2026-09-07', 'time': '17:06', 'amount': 14700, 'method': 'UPI', 'payee_upi': None, 'payer_upi': 'docs@okhdfcbank', 'payee_name': 'SUNIL ANANT MESTRI', 'payer_name': 'EZDOCS (HDFC Bank)', 'debit_notification_text': None}
Payment screenshot Payment screenshot.jpeg needs your check
payments inside
bank: Union Bank of India; kind: payment_screenshot; payments: [{'utr': '621144176082', 'date': '2026-07-30', 'page': 1, 'time': '19:07', 'payee': 'EZDOCS', 'amount': 14700.0, 'direction': 'credit', 'narration': 'vyapar.
raw reading (for Abhijit)
{'payments_inside': {'bank': 'Union Bank of India', 'kind': 'payment_screenshot', 'payments': [{'utr': '621144176082', 'date': '2026-07-30', 'page': 1, 'time': '19:07', 'payee': 'EZDOCS', 'amount': 14700.0, 'direction': 'credit', 'narration': 'vyapar.168072320123@hdfcbank', 'proof_kind': 'success_screen'}], 'rows_read': 1, 'account_last4': '5312', 'account_holder': 'SUNIL ANANT MESTRI'}}
Payment screenshot WhatsApp Image 2026-09-07 at 5.07.55 PM.jpeg needs your check
payments inside
payments: []
raw reading (for Abhijit)
{'payments_inside': {'payments': []}}
Other Bank details.jpeg needs your check
payments inside
bank: Union Bank; kind: other; payments: []; rows_read: 0; account_last4: 45312; account_holder: SUNIL ANANT MESTRI / SANCHITA SUNIL MESTRI
raw reading (for Abhijit)
{'payments_inside': {'bank': 'Union Bank', 'kind': 'other', 'payments': [], 'rows_read': 0, 'account_last4': '45312', 'account_holder': 'SUNIL ANANT MESTRI / SANCHITA SUNIL MESTRI'}}
Technical record (for Abhijit — safe to ignore)
15d agoEzDocshidden_payment_scan{'file': 'Bank details.jpeg', 'kind': 'other', 'found': 0, 'doc_id': '48e92de1-23ab-45eb-9310-60855f39de15', 'fetched': True}
15d agoEzDocshidden_payment_scan{'file': 'WhatsApp Image 2026-09-07 at 5.07.55 PM.jpeg', 'kind': None, 'found': 0, 'doc_id': '2f558b34-6716-4236-b4f7-592bab3fc5ea', 'fetched': True}
18d agoEzDocshidden_payment_scan{'file': 'Payment screenshot.jpeg', 'kind': 'payment_screenshot', 'found': 0, 'doc_id': 'd44d3e04-beb6-4936-af87-e93c45bf1476', 'fetched': True}
18d agoEzDocsthread_docs_swept{'why': 'this case had no papers at all — its own threads were read for the attachments nobody had pulled yet', 'error': None, 'stored': 3, 'why_not': None, 'messages': 8}
18d agoEzDocsthread_documents_backfilled{'why': None, 'stored': 3, 'mailbox': 'hhfnoifiling@gmail.com', 'skipped': 0, 'messages': 8, 'unreadable_threads': 0}
18d agoEzDocsclaim_held_until_quote{'utr': '129193504091', 'why': 'payment proof arrived before the case was quoted; held on the case and applied the moment the receivable exists', 'date': '2026-09-07', 'payee': 'SUNIL ANANT MESTRI', 'amount': 14700, 'pay
18d agoEzDocsdocument_received{'file': 'WhatsApp Image 2026-09-07 at 5.07.55 PM.jpeg', 'doc_type': 'payment_screenshot', 'confidence': 1.0}
18d agoEzDocsmail_read_as_shown{'why': "the mail's plain-text copy carried words the mail itself does not show (a template's words the branch took out, hidden or struck-out text). The mail is what it shows: its text on the case is now the shown copy",
18d agoEzDocsdocument_received{'file': 'Bank details.jpeg', 'doc_type': 'other', 'confidence': 1.0}
18d agoEzDocsclaim_held_until_quote{'utr': '621144176082', 'why': 'payment proof arrived before the case was quoted; held on the case and applied the moment the receivable exists', 'date': '2026-07-30', 'payee': 'EZDOCS · vyapar.168072320123@hdfcbank', 'a
18d agoEzDocsdocument_received{'file': 'Payment screenshot.jpeg', 'doc_type': 'payment_screenshot', 'confidence': 1.0, 'payment_seen': 'payment to EZDOCS', 'payments_to_us': 1}
19d agoEzDocsmail_read_as_shown{'why': "the mail's plain-text copy carried words the mail itself does not show (a template's words the branch took out, hidden or struck-out text). The mail is what it shows: its text on the case is now the shown copy",
19d agoEzDocsmail_read_as_shown{'why': "the mail's plain-text copy carried words the mail itself does not show (a template's words the branch took out, hidden or struck-out text). The mail is what it shows: its text on the case is now the shown copy",
28d agoEzDocschase_held_back{'why': 'nothing has changed since we asked — the same list would only repeat itself', 'still_waiting_for': ["Applicant's Aadhaar Card", "Applicant's PAN Card", 'Loan amount (with insurance, if any)', 'Payment Screenshot
28d agoEzDocschase_held_back{'why': 'nothing has changed since we asked — the same list would only repeat itself', 'still_waiting_for': ["Applicant's Aadhaar Card", "Applicant's PAN Card", 'Loan amount (with insurance, if any)', 'Payment Screenshot
28d agoEzDocsemail_shadowed:doc_chase{'to': 'narendradattatry.rasal@hindujahousingfinance.com', 'body': "Dear Team,\n\nWith reference to the captioned case, the following is pending from your end:\n\n 1. Sanction Letter — not received yet\n 2. Applicant's
28d agoEzDocsdraft_withdrawn{'why': 'a fresher chase replaces it — the asks changed', 'count': 1}
30d agoEzDocstrail_read{'why': 'the model read the whole trail as one conversation; what it says is shown on the case — the stage still moves by the papers and the checked per-mail facts', 'done': [], 'mails': 3, 'summary': 'The email trail co
31d agoEzDocschase_held_back{'why': 'nothing has changed since we asked — the same list would only repeat itself', 'still_waiting_for': ["Applicant's Aadhaar Card", "Applicant's PAN Card", 'Loan amount (with insurance, if any)', 'Payment Screenshot
31d agoEzDocsemail_shadowed:doc_chase{'to': 'narendradattatry.rasal@hindujahousingfinance.com', 'body': "Dear Team,\n\nWith reference to the captioned case, the following is pending from your end:\n\n 1. Sanction Letter — not received yet\n 2. Applicant's
31d agoEzDocsdraft_withdrawn{'why': 'a fresher chase replaces it — the asks changed', 'count': 1}
38d agoEzDocsemail_shadowed:doc_chase{'to': 'narendradattatry.rasal@hindujahousingfinance.com', 'body': "Dear Team,\n\nWith reference to the captioned case, the following is pending from your end:\n\n 1. Sanction Letter — not received yet\n 2. Applicant's
38d agoEzDocsdraft_withdrawn{'why': 'a fresher chase replaces it — the asks changed', 'count': 1}
41d agoEzDocsemail_shadowed:doc_chase{'to': 'narendradattatry.rasal@hindujahousingfinance.com', 'body': "Dear Team,\n\nWith reference to the captioned case, the following is pending from your end:\n\n 1. Sanction Letter — not received yet\n 2. Applicant's
41d agoEzDocsdraft_withdrawn{'why': 'a fresher chase replaces it — the asks changed', 'count': 1}
41d agoEzDocsextra_challan_scanned{'found': 0}
43d agoEzDocschase_held_back{'why': 'nothing has changed since we asked — the same list would only repeat itself', 'still_waiting_for': ["Applicant's Aadhaar Card", "Applicant's PAN Card", 'Loan amount (with insurance, if any)', 'Payment Screenshot
43d agoEzDocsmail_instruction_understood{'amount': None, 'phrase': None, 'reason': None, 'instructions': ['refund_requested', 'urgent'], 'urgent_disbursement': False}
43d agoEzDocsemail_shadowed:doc_chase{'to': 'narendradattatry.rasal@hindujahousingfinance.com', 'body': "Dear Team,\n\nWith reference to the captioned case, the following is pending from your end:\n\n 1. Sanction Letter — not received yet\n 2. Applicant's
43d agoEzDocsmail_instruction_understood{'amount': None, 'phrase': None, 'reason': None, 'instructions': ['refund_requested'], 'urgent_disbursement': False}

Case diary the case’s history — what happened, newest day first

Papers
3 still needed for the challan
Sanction Letter, Applicant's Aadhaar Card, Applicant's PAN Card
Money
No figure yet
It appears the moment the loan amount is known.
Challan & filing
Not yet
The challan waits on the papers and the money above.
Next — whose move
The branch
papers pending
27 Sep7 things
EzDocs took 3 steps of its own this day (reading, checking, tidying) — the technical record is under Details & records
13:17
Documents the branch had sent were fetched from the mail thread
13:17
Payment proof arrived before the case was quoted — held
13:17
Received: Payment screenshot
WhatsApp Image 2026-09-07 at 5.07.55 PM.jpeg
13:17
Received: other
Bank details.jpeg
13:17
Payment proof arrived before the case was quoted — held
13:17
Received: Payment screenshot
Payment screenshot.jpeg
13:17
26 Sep1 thing — 1 step
EzDocs took 2 steps of its own this day (reading, checking, tidying) — the technical record is under Details & records
00:31
17 Sep4 things — 1 letter written · 3 steps
Nothing new to ask for — stayed quiet
10:01
Nothing new to ask for — stayed quiet
10:01
Wrote the document chase mail — held, silent mode
NOI case NOI-2026-00894 — pending documents
10:00
An old draft withdrew itself — its asks were already answered
10:00
15 Sep1 thing — 1 step
EzDocs read the whole trail as one conversation — where the case stands is on the page
10:04
14 Sep3 things — 1 letter written · 2 steps
Nothing new to ask for — stayed quiet
10:03
Wrote the document chase mail — held, silent mode
NOI case NOI-2026-00894 — pending documents
10:00
An old draft withdrew itself — its asks were already answered
10:00
7 Sep2 things — 1 letter written · 1 step
Wrote the document chase mail — held, silent mode
NOI case NOI-2026-00894 — pending documents
10:00
An old draft withdrew itself — its asks were already answered
10:00
4 Sep2 things — 1 letter written · 1 step
Wrote the document chase mail — held, silent mode
NOI case NOI-2026-00894 — pending documents
10:00
An old draft withdrew itself — its asks were already answered
10:00
1 Sep3 things — 2 letters written · 1 step
Nothing new to ask for — stayed quiet
21:57
Wrote the document chase mail — held, silent mode
Re: PROCESS REFUND_SUNIL ANANT MESTRI_CHIPLUN CLUSTER
21:56
Case opened from the branch's mail
21:56
Older days stay folded — open one to read it. The mails themselves are in the thread above; Abhijit's technical record is under Details & records.
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