⚠The PNB mailbox has used 155% of what Google lets it send in 24 hours (776 of 500 people written to). Put every file of a case in one mail and copy fewer people — or Google stops it.

Cases / NOI-2026-02591

NOI-2026-02591

LAN — Needs documents · waiting on the branch Send the draft 1 All documents Mails & papers 1

Mail in

Documents

Payment

Challan

Filing

E-filing

Index II

⏳ Older case — the app joined this thread mid-stream.
This case was already running before the app began watching on 1 Sep. Earlier mails, documents, challans and payments may be on the Gmail thread but not yet inside the app — so “nothing received” or “no challan yet” here can be wrong. Treat it as an older case and check the Gmail thread. The app is fully reliable for FRESH cases (first mail on or after 1 Sep).

Papers for the challan7 still to come

0 of 7 in hand.
everything the challan needs, and where each one stands

Still needed for the challan: Sanction Letter, Applicant's Aadhaar Card, Applicant's PAN Card, Payment Screenshot with UTR, the property address — no file carries it; ask the branch for the technical report

For the e-filing visit later (not for the challan): Applicant's Selfie / Photo, Index II copy / Title document

Sanction Letter — still needed

Applicant's Aadhaar Card — still needed

Applicant's PAN Card — still needed

Payment Screenshot with UTR — still needed

Property address — no document on file carries it; ask the branch for the technical report or Index II

Applicant's Selfie / Photo — for the e-filing visit later

Index II copy / Title document — for the e-filing visit later

Aadhaar and PAN come before the challan: the NOI team checks the name is the same on both.

All files (0)A label is wrong? Fix it under All documents.

Moneynot worked out yet

No fee computed yet — it appears the moment the loan amount is known.

See the full workingevery row, and the property

Time takennot shown to the bank

Challan —not made yet

Index II —not yet

the branch 44 d 23 htotal 44 d 23 h so far

Now with the branch — waiting for your documents

since 31 Aug 16:36 — 44 d 23 h of working time

Day by day — every step and who held it

31 Aug 16:36Your branch's mail

Case facts

Bank

PNB_HFL

Loan amount

—

Loan account no.

—

Bank’s own ref

—

Kind of case — the amount follows this

0.3% only / top-up: the branch asks for the 0.3% challan alone (a top-up, or a stand-alone 0.3% challan) — the stamp duty and ₹100, nothing is filed. Change this and the amount re-works itself.

Who paid the challan

The ask carries the stamp duty and registration fee we will pay on GRAS. If their own vendor already paid the challans, switch this — the ask re-works to our fee alone.

Open the filing pack all the challan needs

Next step

Waiting on the branch

Outstanding: Sanction Letter, Applicant's Aadhaar Card, Applicant's PAN Card, Payment Screenshot with UTR. EzDocs has asked — nothing to do here unless you want to phone the branch.

Where this case stands — the whole trailread by EzDocs as one conversation

The bank reports that a challan payment failed, despite the account being debited. The team is waiting for the bank to resolve the failed challan generation.

the history says the next move is with the branch — the challan to be generated

the branch last asked: Kindly do the needful.

read over 1 mail(s), last mail 2026-08-31 · read 18d ago · what EzDocs says informs the page; the step moves by the papers and the checked facts

Do things the NOI team's work on a case, in order — come here when the Next step above points here: upload the paid challan, mark it Filed, share the e-filing copy, take the bank's approval, or fix a detail

1Pay the challan on GRAS, then upload it here

Pay on GRAS — the NOI Co-pilot box there fills the form from the case number, and the full walkthrough with the exact figures appears at the top of this page the moment everything is clear (documents in, money verified). EzDocs reads the GRN off the uploaded PDF, re-checks every figure and name, and writes the bank mail. (If the direct page complains, start at gras.mahakosh.gov.in and click through.) The challan, as it will be typed — the GRAS form with the papers beside it; correct a box there when a paper says otherwise.

2File the NOI on the IGR site, then tell the branch

then switch to the e-filing tab you are already logged into — the next page there fills by itself. One e-filing tab only: the portal keeps one session per login, so a second tab (or the front page again) logs the first out. Not logged in yet today? open the portal (its front page logs you in afresh — and logs out any other e-filing tab).
The NOI Co-pilot creates the token from the Date of Mortgage, opens each page in the portal's own order and fills it, checked by EzDocs. Press this the moment you submit — the branch hears the NOI team's own words: “filed on the IGR site, once deface we will share with you”.

3Send the downloaded e-filing copy

When the eFilingDoc… PDF is in hand — the token is read from the file and the branch mail is written. The DHC's PRN is read off the same copy.

DHC PRN — not on the case yet: it is read off the filed e-filing copy, or type it from the DHC receipt

4Bank approval snip (Sammaan & Hinduja only)

These two banks approve the draft filing before submission — share the screenshot, they approve with one click, no mail round-trips.

No snip shared yet. Upload the draft e-filing screenshot below — the bank gets a one-click approval link instead of an email round-trip.

Uploading composes the approval mail to the bank (held on Draft mails until a person presses Send). Re-uploading replaces the snip and re-opens the decision on the SAME link.

Filing record (attempts, GRN, token)

Attempt	GRN	Token	Status	Submitted
no filing yet

Open filing pack →

Fix something every change is recorded with your name

Where did you see the money? One tap is the same record, in your name:

Usually Aradhana Mam's press — after seeing the credit with her own eyes (bank SMS or statement). The case then moves towards the challan on its own.

Advanced — move the case by hand (ask Abhijit first)

Normally the case moves itself when documents and money arrive — this override is for the rare day it is stuck wrong.

The reply EzDocs wrote on this thread — yours to edit; nothing leaves until you press Send. Your own words, or a paper of the case with it? Reply on Mails & papers →

DRAFT — written by EzDocs, not sent

NOI case NOI-2026-02591 — pending documents

how it will look to the branch

Dear Team,

With reference to the captioned case, the following is pending from your end:

Sanction Letter — not received yet
Applicant's Aadhaar Card — not received yet
Applicant's PAN Card — not received yet
Payment Screenshot with UTR — not received yet

These are needed for the GRAS challan; the challan is what your disbursement waits on, so it helps to send them together.

Kindly share the above on this same email thread. The NOI filing timeline (30 days from the date of mortgage) applies, so early documents help us protect it.

Regards,
NOI Coordinator (PNB)
ThinkBigz
M:-8097244974

open on Draft mails instead

The letter is yours to edit right here. The subject can't change — that keeps the reply on the bank's thread. Edits are kept in the record with your name.

The conversation, word for word — attachments open on click. Mail thread, oldest first.

This thread was already running before the app started — the mails below are the part the app has read; earlier mails are on Gmail. The oldest here is where the app joined, NOT where the case began. Search on the Cases page finds any words written below.

📑 Open mails & papers — each mail beside its papers, ← → the next paper

GH gras-helpdesk@mah.gov.in mah.gov.in
31 Aug, 16:36 · 44d ago THE APP JOINED HERE — earlier mails are on Gmail

Fwd: Re: This is to bring to your notice that account has been debited for 8900/- but challan has not been generated pls

Sir/Madam,

Please see trail mail.

Said challan's status shows Failed. Kindly do the needful.

Sr.No.

GRN

Party Name

User ID

Bank Code

Entry Date

Amount

ActionMH009210283202627E

SANTOSH EKNATH AMBARLE

guest

PNB29/08/2026

8900.00

Failed

Regards,

VTO,

Reported By,

Pranesh

============ Forwarded message ============
From: A SQUARE ESBTR < asquare.esbtr@gmail.com >
To: "Suvarna Gujar"< gras-helpdesk@mah.gov.in >
Date: Mon, 31 Aug 2026 12:33:08 +0530
Subject: Re: This is to bring to your notice that account has been debited for 8900/- but challan has not been generated pls find debit details for your peruse
============ Forwarded message ============

Kindly do this on urgent basis

Thanks & Regards.

Siddhi Dalvi
Assistant Manager
Emp Id : ASF05
A Square Finance.
9137084757

earlier mails quoted below

On Mon, Aug 31, 2026 at 11:22 AM A SQUARE ESBTR < asquare.esbtr@gmail.com > wrote:

It's very urgent,please revert back at the earliest.

Thanks & Regards.

Siddhi Dalvi
Assistant Manager
Emp Id : ASF05
A Square Finance.
9137084757

On Sat, Aug 29, 2026 at 4:52 PM A SQUARE ESBTR < asquare.esbtr@gmail.com > wrote:

1 TRANSACTION DATE.... 29/08/2026 2 AMOUNT... 8900
3 BANK NAME... PNB BANK
4 PARTY NAME. SANTOSH EKNATH AMBARLE

5 FINA NCE NAME... AADHAR

8 GRN NO MH009210283202627E

Thanks & Regards.

Siddhi Dalvi
Assistant Manager
Emp Id : ASF05
A Square Finance.
9137084757

🤖 read: asks for a status — “Said challan's status shows Failed. Kindly do the needful.”

Every file the branch sent, and what EzDocs read it as. Click a filename to open the file itself. A wrong label? Fix it at the bottom — the checklist and the next mail follow your fix.

For the e-filing visit later (not for the challan): Applicant's Selfie / Photo, Index II copy / Title document

Document	File — click to open	Status	When
Nothing received yet — attachments from the branch's mails land here on their own.

Details & records the money working, the property exactly as it will be filed, the people, and what was read from each document

The records come first. The Property card below is the one to check before filing day.

Payment

No payment recorded yet. When money reaches our account (or the branch sends a screenshot), it shows here.

Fee working (ours)

No fee computed yet — it appears the moment the loan amount is known.

Property (must be perfect)

No property read yet — it fills itself from the sanction letter, the legal report, the technical report, the mail, or the Index II.

Parties

Role	Name	PAN	Aadhaar
none extracted yet

All mail records (for Abhijit — safe to ignore)

1 mail(s) written and held — read and send them on Draft mails.

Template	To	When
document chase	gras-helpdesk@mah.gov.in	18d ago
document chase	gras-helpdesk@mah.gov.in	16d ago

What EzDocs read from each document — check anything marked in red

—

Technical record (for Abhijit — safe to ignore)

16h ago	EzDocs	thread_docs_swept	{'why': 'this case had no papers at all — its own threads were read for the attachments nobody had pulled yet', 'error': None, 'stored': 0, 'why_not': None, 'messages': 1}
3d ago	EzDocs	thread_docs_swept	{'why': 'this case had no papers at all — its own threads were read for the attachments nobody had pulled yet', 'error': None, 'stored': 0, 'why_not': None, 'messages': 1}
6d ago	EzDocs	thread_docs_swept	{'why': 'this case had no papers at all — its own threads were read for the attachments nobody had pulled yet', 'error': None, 'stored': 0, 'why_not': None, 'messages': 1}
7d ago	EzDocs	chase_held_back	{'why': 'nothing has changed since we asked — the same list would only repeat itself', 'still_waiting_for': ["Applicant's Aadhaar Card", "Applicant's PAN Card", 'Loan amount (with insurance, if any)', 'Payment Screenshot
9d ago	EzDocs	thread_docs_swept	{'why': 'this case had no papers at all — its own threads were read for the attachments nobody had pulled yet', 'error': None, 'stored': 0, 'why_not': "RefreshError: ('invalid_grant: Token has been expired or revoked.',
9d ago	EzDocs	thread_unreadable	{'why': "RefreshError: ('invalid_grant: Token has been expired or revoked.', {'error': 'invalid_grant', 'error_description': 'Token has been expired or revoked.'})", 'stored': 0, 'mailbox': 'pnb.noifilling@gmail.com', 's
10d ago	EzDocs	chase_held_back	{'why': 'nothing has changed since we asked — the same list would only repeat itself', 'still_waiting_for': ["Applicant's Aadhaar Card", "Applicant's PAN Card", 'Loan amount (with insurance, if any)', 'Payment Screenshot
12d ago	EzDocs	thread_docs_swept	{'why': 'this case had no papers at all — its own threads were read for the attachments nobody had pulled yet', 'error': None, 'stored': 0, 'why_not': None, 'messages': 1}
13d ago	EzDocs	chase_held_back	{'why': 'nothing has changed since we asked — the same list would only repeat itself', 'still_waiting_for': ["Applicant's Aadhaar Card", "Applicant's PAN Card", 'Loan amount (with insurance, if any)', 'Payment Screenshot
15d ago	EzDocs	thread_docs_swept	{'why': 'this case had no papers at all — its own threads were read for the attachments nobody had pulled yet', 'error': None, 'stored': 0, 'why_not': None, 'messages': 1}
16d ago	EzDocs	chase_held_back	{'why': 'nothing has changed since we asked — the same list would only repeat itself', 'still_waiting_for': ["Applicant's Aadhaar Card", "Applicant's PAN Card", 'Loan amount (with insurance, if any)', 'Payment Screenshot
16d ago	EzDocs	email_shadowed:doc_chase	{'to': 'gras-helpdesk@mah.gov.in', 'body': "Dear Team,\n\nWith reference to the captioned case, the following is pending from your end:\n\n 1. Sanction Letter — not received yet\n 2. Applicant's Aadhaar Card — not rece
16d ago	EzDocs	draft_withdrawn	{'why': 'a fresher chase replaces it — the asks changed', 'count': 1}
18d ago	EzDocs	thread_docs_swept	{'why': 'this case had no papers at all — its own threads were read for the attachments nobody had pulled yet', 'error': None, 'stored': 0, 'why_not': None, 'messages': 1}
18d ago	EzDocs	trail_read	{'why': 'EzDocs read the whole trail as one conversation; what it says is shown on the case — the stage still moves by the papers and the checked per-mail facts', 'done': [], 'mails': 1, 'summary': 'The bank reports that
18d ago	EzDocs	extra_challan_scanned	{'found': 0}
18d ago	EzDocs	email_shadowed:doc_chase	{'to': 'gras-helpdesk@mah.gov.in', 'body': "Dear Team,\n\nWith reference to the captioned case, the following is pending from your end:\n\n 1. Sanction Letter — not received yet\n 2. Applicant's Aadhaar Card — not rece
18d ago	EzDocs	webmail_request_adopted442	{'why': "this conversation came from a person's own mailbox (mah.gov.in) into the bank's own mailbox and had opened no case; read again from its first mail", 'mails': 1, 'mailbox': 'pnb.noifilling@gmail.com', 'thread_id'
18d ago	EzDocs	old_thread_stored_only	{'why': 'this thread began before go-live — its mails are stored for the history; nothing is read or drafted; the team works it by hand', 'cutoff': '2026-09-01', 'thread_started': '2026-08-31 11:06:33'}
18d ago	EzDocs	mail_read_as_shown	{'why': "the mail's plain-text copy carried words the mail itself does not show (a template's words the branch took out, hidden or struck-out text). The mail is what it shows: its text on the case is now the shown copy",
18d ago	EzDocs	case_created	{'lan': None, 'why': "the sender's address belongs to no bank; the mail landed in the PNB_HFL mailbox and the reading says it is about one customer's loan (The mail refers to a single GRN and a single party name.)", 'ban

Case diary the case’s history — what happened, newest day first

Papers

4 still needed for the challan

Sanction Letter, Applicant's Aadhaar Card, Applicant's PAN Card, Payment Screenshot with UTR

Money

No figure yet

It appears the moment the loan amount is known.

Challan & filing

Not yet

The challan waits on the papers and the money above.

Next — whose move

The branch

papers pending

Yesterday · 14 Oct1 thing

EzDocs took 1 step of its own this day (reading, checking, tidying) — the technical record is under Details & records