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Cases / NOI-2026-03711

Virendra Shankarrao Dongare

PNB_HFLLAN HOU/AMR/0926/5222544 Needs documents · waiting on the branch Send the draft 2All documentsMails & papers 1
Mail in
Documents
Payment
Challan
Filing
E-filing
Index II
Papers for the challan6 still to come
1 of 7 in hand.
everything the challan needs, and where each one stands
Still needed for the challan: Sanction Letter, Applicant's Aadhaar Card, Applicant's PAN Card, the property address — no file carries it; ask the branch for the technical report
For the e-filing visit later (not for the challan): Applicant's Selfie / Photo, Index II copy / Title document
✓Payment screenshot — proof received; money not verified yetopen
Sanction Letter — still needed
Applicant's Aadhaar Card — still needed
Applicant's PAN Card — still needed
Property address — no document on file carries it; ask the branch for the technical report or Index II
Applicant's Selfie / Photo — for the e-filing visit later
Index II copy / Title document — for the e-filing visit later
Aadhaar and PAN come before the challan: the NOI team checks the name is the same on both.
All files (1)A label is wrong? Fix it under All documents.
a file on the mail that is not here — every mail of this case is walked again, what lands is read at once
Moneynot worked out yet
No fee computed yet — it appears the moment the loan amount is known.
See the full workingevery row, and the property
Time takennot shown to the bank
Challan —not made yet
Index II —not yet
the NOI team 9 minthe branch 5 h 51 mintotal 6 h so far
Now with the branch — waiting for your documents
since 14:04 — 5 h 51 min of working time
Day by day — every step and who held it
13:55Your branch's mail
14:04Papers read+9 min · the NOI team
Case facts
Bank
PNB_HFL
Loan amount
—
Loan account no.
HOU/AMR/0926/5222544
Bank’s own ref
—
Kind of case — the amount follows this
0.3% only / top-up: the branch asks for the 0.3% challan alone (a top-up, or a stand-alone 0.3% challan) — the stamp duty and ₹100, nothing is filed. Change this and the amount re-works itself.
Who paid the challan
The ask carries the stamp duty and registration fee we will pay on GRAS. If their own vendor already paid the challans, switch this — the ask re-works to our fee alone.
Open the filing pack all the challan needs

⚠ 1 difference between the papers the co-pilot shows the same on the challan and on every e-filing page, above the form and beside the box

CHECKMissing property papers and loan sanction letter
The branch's request of 2026-10-17Loan Account Number HOU/AMR/0926/5222544 for customer VIRENDRA SHANKARRAO DONGARE, requesting a refund of inadvertently credited NOI amount of Rs. 12520/-.
Please take reverse NOI amount in case of VIRENDRA SHANKARRAO DONGARE: HOU/AMR/0926/5222544
Why it matters: Not a question for the bank: one paper only — nothing to set against it.
What to do: Nothing to ask the bank — look once if you like.
Compared: the papers on the case; and EzDocs (reading the whole file). Nothing here is typed or changed by itself.

Where this case stands — the whole trailEzDocs has not read this trail yet — the regular check reads every case whose mails grew, a few at a time

Do things the NOI team's work on a case, in order — come here when the Next step above points here: upload the paid challan, mark it Filed, share the e-filing copy, take the bank's approval, or fix a detail

1Pay the challan on GRAS, then upload it here

Pay on GRAS — the NOI Co-pilot box there fills the form from the case number, and the full walkthrough with the exact figures appears at the top of this page the moment everything is clear (documents in, money verified). EzDocs reads the GRN off the uploaded PDF, re-checks every figure and name, and writes the bank mail. (If the direct page complains, start at gras.mahakosh.gov.in and click through.) The challan, as it will be typed — the GRAS form with the papers beside it; correct a box there when a paper says otherwise.

2File the NOI on the IGR site, then tell the branch

then switch to the e-filing tab you are already logged into — the next page there fills by itself. One e-filing tab only: the portal keeps one session per login, so a second tab (or the front page again) logs the first out. Not logged in yet today? open the portal (its front page logs you in afresh — and logs out any other e-filing tab).
The NOI Co-pilot creates the token from the Date of Mortgage, opens each page in the portal's own order and fills it, checked by EzDocs. Press this the moment you submit — the branch hears the NOI team's own words: “filed on the IGR site, once deface we will share with you”.

3Send the downloaded e-filing copy

When the eFilingDoc… PDF is in hand — the token is read from the file and the branch mail is written. The DHC's PRN is read off the same copy.

DHC PRN — not on the case yet: it is read off the filed e-filing copy, or type it from the DHC receipt
4Bank approval snip (Sammaan & Hinduja only)

These two banks approve the draft filing before submission — share the screenshot, they approve with one click, no mail round-trips.

No snip shared yet. Upload the draft e-filing screenshot below — the bank gets a one-click approval link instead of an email round-trip.

Uploading composes the approval mail to the bank (held on Draft mails until a person presses Send). Re-uploading replaces the snip and re-opens the decision on the SAME link.

Filing record (attempts, GRN, token)
AttemptGRNTokenStatusSubmitted
no filing yet

Open filing pack →

Fix something every change is recorded with your name

Where did you see the money? One tap is the same record, in your name:

Usually Aradhana Mam's press — after seeing the credit with her own eyes (bank SMS or statement). The case then moves towards the challan on its own.

Advanced — move the case by hand (ask Abhijit first)

Normally the case moves itself when documents and money arrive — this override is for the rare day it is stuck wrong.

The reply EzDocs wrote on this thread — yours to edit; nothing leaves until you press Send. Your own words, or a paper of the case with it? Reply on Mails & papers →

DRAFT — written by EzDocs, not sent
Re: Please take reverse NOI amount in case of VIRENDRA SHANKARRAO DONGARE: HOU/AMR/0926/5222544
how it will look to the branch

Team,

Kindly share the following to process the challan:

  • Sanction Letter — not received yet
  • Applicant's Aadhaar Card — not received yet
  • Applicant's PAN Card — not received yet
  • Loan amount (with insurance, if any) — not received yet

For NOI filing, we also need (it does not hold up the challan):
Applicant's Selfie / Photo, Index II copy / Title document

Regards,
NOI Coordinator (PNB)
ThinkBigz
M:-8097244974
open on Draft mails instead
The letter is yours to edit right here. The subject can't change — that keeps the reply on the bank's thread. Edits are kept in the record with your name.
DRAFT — written by EzDocs, not sent
Re: Please take reverse NOI amount in case of VIRENDRA SHANKARRAO DONGARE: HOU/AMR/0926/5222544
how it will look to the branch

Dear Team,

Kindly confirm the following to process the challan:

  • The property address — no paper on file prints the mortgaged property. Kindly share the sanction letter carrying the property address, or the technical / legal report.
Regards,
NOI Coordinator (PNB)
ThinkBigz
M:-8097244974
open on Draft mails instead
The letter is yours to edit right here. The subject can't change — that keeps the reply on the bank's thread. Edits are kept in the record with your name.

The conversation, word for word — attachments open on click. Mail thread, oldest first.

This is the case's own Gmail thread, oldest first — the first mail is how the case began, and every later mail lands here the moment it arrives. Search on the Cases page finds any words written below.

📑 Open mails & papers — each mail beside its papers, ← → the next paper
RB rajat.bhange@phfl.com phfl.com
17 Oct, 13:55 · 6h ago
THE FIRST MAIL — how this case began
Please take reverse NOI amount in case of VIRENDRA SHANKARRAO DONGARE: HOU/AMR/0926/5222544
Dear Team,
Customer nameVIRENDRA SHANKARRAO DONGARE
Loan account (LAN)HOU/AMR/0926/5222544
With reference to the subject mentioned above, this is regardingfor customer VIRENDRA SHANKARRAO DONGARE.

The Notice of Intimation (NOI) amount of Rs. 12520/- was inadvertently credited/adjusted into the account instead of the intended purpose.

Kindly verify the transaction on priority and initiate an immediate refund of Rs. 12520/- to the customer's bank account. The funds are urgently required by the customer to generate the government challan for Registered Mortgage execution.

Details for verification and refund:

- Loan Account Number:HOU/AMR/0926/5222544

- Transaction Date / Ref / UTR No: 085053380682

- Amount to be Refunded: Rs. 12520/-

- Customer Bank Name:STATE BANK OF INDIA

- Customer Bank Account No: 33137619997

- IFSC Code: SBIN0010314

Please process this refund on priority so that the mortgage registration is not delayed.

PFA CHEQUE COPY

Rajat R. Bhange

Team Leader - Amravati

pnbHousing Finance Limited ,

2 nd Floor, Ranka Mall, Jaistambh Square,

Amravati444601

Mobile: +91 7020361360

Email :rajat.bhange@phfl.com
earlier mails quoted below
From: Pankaj Moreshwarrao Kharase (pankaj.kharase@phfl.com) Date: 10/17/26 13:48 To: Rajat Rajendra Bhange (rajat.bhange@phfl.com) Subject: Please take reverse NOI ammount in case of virendra dongare Customer bank details shared and transaction also shared please reverse this ammount Case required register mortgage
🤖 read: asks for a payment receipt, a correction; note: The branch wants a refund of the NOI amount as it was inadvertently credited. — “PFA CHEQUE COPY”

Every file the branch sent, and what EzDocs read it as. Click a filename to open the file itself. A wrong label? Fix it at the bottom — the checklist and the next mail follow your fix.

Still needed for the challan: Sanction Letter, Applicant's Aadhaar Card, Applicant's PAN Card, the property address — no file carries it; ask the branch for the technical report
For the e-filing visit later (not for the challan): Applicant's Selfie / Photo, Index II copy / Title document
DocumentFile — click to openStatusWhen
Payment screenshot+ Other inside DOC-20261017-WA0004.pdf
filed 5h ago
a label is wrong? open the file above, then correct it here

The checklist and the next mail follow the corrected label. Recorded with your name.

Details & records the money working, the property exactly as it will be filed, the people, and what was read from each document

The records come first. The Property card below is the one to check before filing day.

Payment

No payment recorded yet. When money reaches our account (or the branch sends a screenshot), it shows here.

Fee working (ours)

No fee computed yet — it appears the moment the loan amount is known.

Property (must be perfect)

No property read yet — it fills itself from the sanction letter, the legal report, the technical report, the mail, or the Index II.
hold on after pressing — the page comes back with the result written at the top of this section

Parties

RoleNamePANAadhaar
mortgagorVirendra Shankarrao Dongare

All mail records (for Abhijit — safe to ignore)
2 mail(s) written and held — read and send them on Draft mails.
TemplateToWhen
document chaserajat.bhange@phfl.com 5h ago
questions for the branch — what the papers leave openrajat.bhange@phfl.com 5h ago
What EzDocs read from each document — check anything marked in red
Payment screenshot DOC-20261017-WA0004.pdf needs your check
utr
085053380682
date
2026-10-17
time
11:45
amount
12520
method
PhonePe
payee upi
9892834356m@pnb
payee name
THINKBIGZ INITIATIVE PRIVATE LIMITED
raw reading (for Abhijit)
{'utr': '085053380682', 'date': '2026-10-17', 'time': '11:45', 'amount': 12520, 'method': 'PhonePe', 'payee_upi': '9892834356m@pnb', 'payer_upi': None, 'payee_name': 'THINKBIGZ INITIATIVE PRIVATE LIMITED', 'payer_name': None, 'debit_notification_text': None}
Payment screenshot DOC-20261017-WA0004.pdf needs your check
payments inside
payments: [{'utr': '085053380682', 'date': '2026-10-17', 'page': 1, 'time': '11:45', 'payee': 'THINKBIGZ INITIATIVE PRIVATE LIMITED', 'amount': 12520.0, 'direction': 'debit', 'narration': 'PhonePe Transaction ID T2610171
raw reading (for Abhijit)
{'payments_inside': {'payments': [{'utr': '085053380682', 'date': '2026-10-17', 'page': 1, 'time': '11:45', 'payee': 'THINKBIGZ INITIATIVE PRIVATE LIMITED', 'amount': 12520.0, 'direction': 'debit', 'narration': 'PhonePe Transaction ID T2610171145501426603242', 'proof_kind': 'success_screen'}]}}
Technical record (for Abhijit — safe to ignore)
4h agoEzDocsextra_challan_scanned{'found': 0}
5h agoEzDocschase_held_back{'why': 'nothing has changed since we asked — the same list would only repeat itself', 'still_waiting_for': ["Applicant's Aadhaar Card", "Applicant's PAN Card", 'Loan amount (with insurance, if any)', 'Sanction Letter']}
5h agoEzDocshidden_payment_scan{'file': 'DOC-20261017-WA0004.pdf', 'kind': None, 'found': 1, 'doc_id': '3b88cd38-ec8f-4812-9540-07e0d11f9c08', 'fetched': True}
5h agoEzDocspayment_found_in_statement{'why': "the branch's payment proof was not a screenshot — the payment to our account was found INSIDE this file and recorded as its claim; the bank's credit still decides (Waghmare, 01451)", 'file': 'DOC-20261017-WA0004
5h agoEzDocsclaim_held_until_quote{'utr': '085053380682', 'why': 'payment proof arrived before the case was quoted; held on the case and applied the moment the receivable exists', 'date': '2026-10-17', 'payee': 'THINKBIGZ INITIATIVE PRIVATE LIMITED', 'am
5h agoEzDocsfile_note490{'v': '1', 'at': '2026-10-17T08:35:52', 'why': 'reading', 'open': 29, 'mails': [{'at': '2026-10-17 08:25', 'id': '1a148ffc12339ca9', 'from': 'branch', 'gist': 'The branch requests a refund of an inadvertently credited NO
5h agoEzDocsbranch_questions_drafted{'why': 'what the papers leave open is asked of the branch in one draft; a person presses Send', 'questions': ['The property address — no paper on file prints the mortgaged property. Kindly share the sanction letter carr
5h agoEzDocsemail_shadowed:branch_questions{'to': 'rajat.bhange@phfl.com', 'body': 'Dear Team,\n\nKindly confirm the following to process the challan:\n\n 1. The property address — no paper on file prints the mortgaged property. Kindly share the sanction letter
5h agoEzDocsquestions_held475{'why': "not a question for the bank — it stays on the case's page for the team", 'held': [{'why': 'one paper only — nothing to set against it', 'about': 'Missing property papers and loan sanction letter'}]}
5h agoEzDocsbranch_from_reading501{'why': "the branch's mail named no branch; the papers print this one — the bank's branch-wise summary places the case by it", 'branch': 'AMRAVATI'}
5h agoEzDocscase_read{'how': 'uri', 'tag': '9a31dffcf5075ff8', 'docs': ['DOC-20261017-WA0004.pdf'], 'loan': {}, 'asked': True, 'checks': [], 'read_v': '441.c10bd8bb17', 'unsure': [{'box': 'Loan Amount', 'why': 'No sanction letter or loan agr
5h agoEzDocscase_read_started{'tag': '9a31dffcf5075ff8', 'why': 'arrival', 'note': 'the whole file is being read — a Fill or a copy asking meanwhile waits for this reading'}
5h agoEzDocsemail_shadowed:doc_chase{'to': 'rajat.bhange@phfl.com', 'body': "Team,\n\nKindly share the following to process the challan:\n\n 1. Sanction Letter — not received yet\n 2. Applicant's Aadhaar Card — not received yet\n 3. Applicant's PAN Card
5h agoEzDocsboxes_gathered{'how': 'uri', 'why': 'new mail', 'docs': ['DOC-20261017-WA0004.pdf'], 'notes': None, 'filled': {'party.mobile#1': {'src': 'payment_screenshot', 'conf': 0.8, 'page': 1, 'value': '9892834356'}}, 'unsure': [], 'differs': 0
5h agoEzDocsquoted_history_checked{}
5h agoEzDocsparty_from_case_name{'why': 'no KYC read yet — the applicant named on the case holds the boxes gathered from the letter and the mail until the cards land', 'name': 'Virendra Shankarrao Dongare'}
5h agoEzDocsclaim_held_until_quote{'utr': '085053380682', 'why': 'payment proof arrived before the case was quoted; held on the case and applied the moment the receivable exists', 'date': '2026-10-17', 'payee': 'THINKBIGZ INITIATIVE PRIVATE LIMITED · 989
5h agoEzDocsdocument_received{'file': 'DOC-20261017-WA0004.pdf', 'doc_type': 'payment_screenshot', 'confidence': 0.95, 'also_inside': ['other'], 'payment_seen': 'page 1, shows payment to THINKBIGZ INITIATIVE PRIVATE LIMITED', 'payments_to_us': 1}
5h agoEzDocsmail_instruction_understood{'amount': None, 'phrase': None, 'reason': None, 'instructions': ['refund_requested'], 'urgent_disbursement': True}
5h agoEzDocsclaim_held_until_quote{'utr': '085053380682', 'why': 'payment proof arrived before the case was quoted; held on the case and applied the moment the receivable exists', 'date': None, 'payee': 'typed in the mail', 'amount': None, 'payee_known':
5h agoEzDocspayment_said_in_mail{'utr': '085053380682', 'why': "the branch's own words say the fee was paid — taken as its payment advice (no quote, no chase); the bank's credit decides the money", 'date': None, 'amount': '12520', 'method': None, 'phra
5h agoEzDocscase_created{'lan': 'HOU/AMR/0926/5222544', 'bank': 'PNB_HFL', 'name': 'Virendra Shankarrao Dongare', 'named_by': "the subject line's pattern", 'thread_id': '1a148ffc12339ca9'}

Case diary the case’s history — what happened, newest day first

Papers
3 still needed for the challan
Sanction Letter, Applicant's Aadhaar Card, Applicant's PAN Card
Money
No figure yet
It appears the moment the loan amount is known.
Challan & filing
Not yet
The challan waits on the papers and the money above.
Next — whose move
The branch
papers pending
Today · 17 Oct13 things
Nothing new to ask for — stayed quiet
14:11
Payment to our account found INSIDE a file (a statement / a receipt in a bundle) — recorded as the branch's payment proof; the bank credit still decides
14:11
Payment proof arrived before the case was quoted — held
14:11
EzDocs took 9 steps of its own this day (reading, checking, tidying) — the technical record is under Details & records
14:05
Wrote the questions for the branch — what the papers leave open mail — held, silent mode
Re: Please take reverse NOI amount in case of VIRENDRA SHANKARRAO DONGARE: HOU/AMR/0926/5222544
14:05
Not asked of the bank — what the reading stopped on means the same, or is not the property
14:05
EzDocs read the whole file
14:05
Wrote the document chase mail — held, silent mode
Re: Please take reverse NOI amount in case of VIRENDRA SHANKARRAO DONGARE: HOU/AMR/0926/5222544
14:05
Payment proof arrived before the case was quoted — held
14:04
Received: Payment screenshot
DOC-20261017-WA0004.pdf
14:04
Payment proof arrived before the case was quoted — held
14:04
The branch wrote that it has paid (amount / UTR in the mail) — taken as its advice; the bank credit still decides
14:04
Case opened from the branch's mail
14:04
Older days stay folded — open one to read it. The mails themselves are in the thread above; Abhijit's technical record is under Details & records.
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