This case was already running before the app began watching on 1 Sep. Earlier mails, documents, challans and payments may be on the Gmail thread but not yet inside the app — so “nothing received” or “no challan yet” here can be wrong. Treat it as an older case and check the Gmail thread. The app is fully reliable for FRESH cases (first mail on or after 1 Sep).
this case was worked by hand before the app saw the thread — the challan and the filing are already done; nothing below is blocking anyone
Day by day — every step and who held it
Next step
Nothing — this case is done
Index II shared with the branch and the case is closed.
Where this case stands — the whole trailread by EzDocs as one conversation
Do things the NOI team's work on a case, in order — come here when the Next step above points here: upload the paid challan, mark it Filed, share the e-filing copy, take the bank's approval, or fix a detail
Pay on GRAS — the NOI Co-pilot box there fills the form from the case number, and the full walkthrough with the exact figures appears at the top of this page the moment everything is clear (documents in, money verified). The engine reads the GRN off the uploaded PDF, re-checks every figure and name, and writes the bank mail. (If the direct page complains, start at gras.mahakosh.gov.in and click through.) The challan, as it will be typed — the GRAS form with the papers beside it; correct a box there when a paper says otherwise.
then switch to the e-filing tab you are already logged into — the next page there fills by itself. One e-filing tab only: the portal keeps one session per login, so a second tab (or the front page again) logs the first out. Not logged in yet today? open the portal (its front page logs you in afresh — and logs out any other e-filing tab).
The NOI Co-pilot creates the token from the Date of Mortgage, opens each page in the portal's own order and fills it, checked by EzDocs. Press this the moment you submit — the branch hears the NOI team's own words: “filed on the IGR site, once deface we will share with you”.
When the eFilingDoc… PDF is in hand — the token is read from the file and the branch mail is written. The DHC's PRN is read off the same copy.
These two banks approve the draft filing before submission — share the screenshot, they approve with one click, no mail round-trips.
No snip shared yet. Upload the draft e-filing screenshot below — the bank gets a one-click approval link instead of an email round-trip.
Uploading composes the approval mail to the bank (held on Draft mails until a person presses Send). Re-uploading replaces the snip and re-opens the decision on the SAME link.
Filing record (attempts, GRN, token)
| Attempt | GRN | Token | Status | Submitted |
|---|---|---|---|---|
| no filing yet |
Fix something every change is recorded with your name
Usually Aradhana Mam's press — after seeing the credit with her own eyes (bank SMS or statement). The case then moves towards the challan on its own.
Advanced — move the case by hand (ask Abhijit first)
Normally the case moves itself when documents and money arrive — this override is for the rare day it is stuck wrong.
The reply the engine wrote on this thread — yours to edit; nothing leaves until you press Send.
No draft is waiting on this case. The engine writes one the moment the case needs a mail — a chase, the fee, the challan, the e-filing copy — and it waits here for your Send. All drafts → · Write a reply on Mails & papers →
The conversation, word for word — attachments open on click. Mail thread, oldest first.
This thread was already running before the app started — the mails below are the part the app has read; earlier mails are on Gmail. The oldest here is where the app joined, NOT where the case began. Search on the Cases page finds any words written below.
📑 Open mails & papers — each mail beside its papers, ← → the next paper29 Aug, 18:05 · 45d ago THE APP JOINED HERE — earlier mails are on Gmail
Please provide challan and NOI.
6 more mails in between — open
29 Aug, 18:45 · 45d ago
We will initiate the challan for the same.
For NOI filing, we need a registered sale deed copy and a colour live selfie photo of the applicants..
earlier mails quoted below
29 Aug, 19:09 · 45d ago
earlier mails quoted below
09 Sep, 12:12 · 34d ago
Please find attached RR and sale deed; kindly provide NOI.
earlier mails quoted below
09 Sep, 12:31 · 34d ago
Team
Kindly share color selfie photo for noi proses
*Regards,*
*NOI Coordinator (PNB)*
*ThinkBigz*
*M:-8097244974*
earlier mails quoted below
01 Oct, 17:30 · 12d ago
Please find attached photos; kindly provide NOI.
earlier mails quoted below
01 Oct, 18:17 · 12d ago
Team
we will process the NOI for the same.
earlier mails quoted below
07 Oct, 12:14 · 6d ago
Team,
PFA downloaded copy of e filing
earlier mails quoted below
08 Oct, 12:58 · 5d ago
PFA index 2 copy for case closure..
earlier mails quoted below
Every file the branch sent, and what the engine read it as. Click a filename to open the file itself. A wrong label? Fix it at the bottom — the checklist and the next mail follow your fix.
| Document | File — click to open | Status | When |
|---|---|---|---|
| Aadhaar card | Aadhar card Mr. Arvind Sahu.pdf | filed | 45d ago |
| Aadhaar card | KYC MRs Sahu.jpg | filed | 45d ago |
| Payment screenshot | Payment receipt - Mr. Arvind.jpg | filed | 45d ago |
| PAN card | PAN MR Sahu.jpg | filed | 45d ago |
| Aadhaar card | Aadhar card Mrs. Sahu.jpg | filed | 45d ago |
| Aadhaar card | Aadhar card Mr. sahu.jpg | filed | 45d ago |
| Sale deed | SHAHU PLOT NO. 26 (PNB)(2).pdf | filed | 45d ago |
| Sale deed | SHAHU PLOT NO. 27 (PNB)(1).pdf | filed | 45d ago |
| Other | SKM_226i26082917250.pdf | filed | 45d ago |
a label is wrong? open the file above, then correct it here
The checklist and the next mail follow the corrected label. Recorded with your name.
Details & records the money working, the property exactly as it will be filed, the people, and what was read from each document
The records come first. The Property card below is the one to check before filing day.
Payment
—
₹42,000
not verified — no credit seen
Fee working (ours)
No fee computed yet — it appears the moment the loan amount is known.Property (must be perfect)
No property read yet — it fills itself from the sanction letter, the legal report, the technical report, the mail, or the Index II.Parties
| Role | Name | PAN | Aadhaar |
|---|---|---|---|
| mortgagor | |||
| co_mortgagor | Nirmala Arvind Shahu | DZGPS3537C | …3383 |
| co_mortgagor | ARVIND RAMESH SAHU | AHAPS4974L | …2555 |
All mail records (for Abhijit — safe to ignore)
| Template | To | When |
|---|---|---|
| document chase | bharati.bhope@phfl.com | 45d ago |
| document chase | bharati.bhope@phfl.com | 42d ago |
What the engine read from each document — check anything marked in red
raw reading (for Abhijit)
{'dob': None, 'pan': None, 'name': None, 'aadhaar_last4': None}1978-03-01
DZGPS3537C
Nirmala Arvind Shahu
3383
raw reading (for Abhijit)
{'dob': '1978-03-01', 'pan': 'DZGPS3537C', 'name': 'Nirmala Arvind Shahu', 'aadhaar_last4': '3383'}633754801643
2026-08-29
42000
PhonePe
******4356-2@okbizaxis
THINKBIGZ INITIATIVE P
raw reading (for Abhijit)
{'utr': '633754801643', 'date': '2026-08-29', 'amount': 42000, 'method': 'PhonePe', 'payee_upi': '******4356-2@okbizaxis', 'payee_name': 'THINKBIGZ INITIATIVE P', 'payer_name': None, 'debit_notification_text': None}1971-12-11
AHAPS4974L
ARVIND RAMESH SAHU
raw reading (for Abhijit)
{'dob': '1971-12-11', 'pan': 'AHAPS4974L', 'name': 'ARVIND RAMESH SAHU', 'aadhaar_last4': None}1978-03-01
Nirmala Arvind Shahu
3383
raw reading (for Abhijit)
{'dob': '1978-03-01', 'pan': None, 'name': 'Nirmala Arvind Shahu', 'aadhaar_last4': '3383'}1971-12-12
Arvind Ramesh Shahu
2555
raw reading (for Abhijit)
{'dob': '1971-12-12', 'pan': None, 'name': 'Arvind Ramesh Shahu', 'aadhaar_last4': '2555'}kind: payment_screenshot; payments: [{'utr': '633754801643', 'date': '2026-08-29', 'page': None, 'time': '13:56', 'payee': 'THINKBIGZ INITIATIVE P...', 'amount': 42000.0, 'direction': 'debit', 'narration': 'Government st
raw reading (for Abhijit)
{'payments_inside': {'bank': None, 'kind': 'payment_screenshot', 'payments': [{'utr': '633754801643', 'date': '2026-08-29', 'page': None, 'time': '13:56', 'payee': 'THINKBIGZ INITIATIVE P...', 'amount': 42000.0, 'direction': 'debit', 'narration': 'Government stamp duty', 'proof_kind': 'success_screen'}], 'rows_read': 1, 'account_last4': '1058', 'account_holder': None}}payments: []
raw reading (for Abhijit)
{'payments_inside': {'payments': []}}Technical record (for Abhijit — safe to ignore)
| 5d ago | system:extract | boxes_gathered | {'how': 'uri', 'why': 'quick sweep', 'docs': ['SHAHU PLOT NO. 26 (PNB)(2).pdf', 'SHAHU PLOT NO. 27 (PNB)(1).pdf', 'Aadhar card Mr. Arvind Sahu.pdf', 'KYC MRs Sahu.jpg', 'Aadhar card Mrs. Sahu.jpg', 'Aadhar card Mr. sahu. |
| 5d ago | system:reconcile | closed_from_desk_words | {'why': "the NOI team's own mail on this thread says the Index II was already shared — an old, finished case; any waiting chase was withdrawn"} |
| 12d ago | system:ingest | trail_read | {'why': 'EzDocs read the whole trail as one conversation; what it says is shown on the case — the stage still moves by the papers and the checked per-mail facts', 'done': ['fee_paid', 'challan', 'challan_shared', 'index2 |
| 12d ago | system:ingest | trail_read | {'why': 'EzDocs read the whole trail as one conversation; what it says is shown on the case — the stage still moves by the papers and the checked per-mail facts', 'done': ['challan', 'challan_shared', 'index2_sent'], 'ma |
| 21d ago | system:payments | hidden_payment_scan | {'file': 'SKM_226i26082917250.pdf', 'kind': None, 'found': 0, 'doc_id': '4fd9cd43-8131-4897-8de7-63764e5a7989', 'fetched': True} |
| 28d ago | system:ingest | trail_read | {'why': 'the model read the whole trail as one conversation; what it says is shown on the case — the stage still moves by the papers and the checked per-mail facts', 'done': ['fee_paid', 'challan', 'challan_shared', 'ind |
| 29d ago | system:ingest | title_doc_on_case_filing_open | {'was': 'BANK', 'why': "the sweep — the branch's title document is on the case — the filing is the NOI team's move", 'file': 'SHAHU PLOT NO. 27 (PNB)(1).pdf', 'kind': 'sale_deed'} |
| 29d ago | system:ingest | kyc_address_missing | {'why': "no Aadhaar on this case prints this person's address — the Mortgagor page will use the property address unless a person types the home address", 'person': 'ARVIND RAMESH SAHU', 'party_id': '4c9dcffe-b868-4e7b-83 |
| 29d ago | system:ingest | kyc_address_read | {'doc': 'aadhaar', 'pin': '440027', 'why': "the e-filing's Mortgagor page asks for the person's own address, box by box — read off the Aadhaar, so nobody types it from memory", 'city': 'Parvati Nagar', 'doc_id': 'f087491 |
| 29d ago | system:ingest | kyc_address_missing | {'why': "no Aadhaar on this case prints this person's address — the Mortgagor page will use the property address unless a person types the home address", 'person': '', 'party_id': '6d2abeda-3e5a-4d96-812b-bf73806d534e', |
| 32d ago | system:payments | hidden_payment_scan | {'file': 'Payment receipt - Mr. Arvind.jpg', 'kind': 'payment_screenshot', 'found': 1, 'doc_id': '5d13d403-4e10-4021-bc9a-fd9a28d3a46e', 'fetched': True} |
| 32d ago | system:payments | payment_found_in_statement | {'why': "the branch's payment proof was not a screenshot — the payment to our account was found INSIDE this file and recorded as its claim; the bank's credit still decides (Waghmare, 01451)", 'file': 'Payment receipt - M |
| 32d ago | system:payments | claim_held_until_quote | {'utr': '633754801643', 'why': 'payment proof arrived before the case was quoted; held on the case and applied the moment the receivable exists', 'date': '2026-08-29', 'payee': 'THINKBIGZ INITIATIVE P...', 'amount': 4200 |
| 34d ago | system:ingest | old_thread_stored_only | {'why': 'this thread began before go-live — its mails are stored for the trail; nothing is read or drafted; the team works it by hand', 'cutoff': '2026-09-01', 'thread_started': '2026-08-29 12:35:57'} |
| 34d ago | system:ingest | thread_merged | {'thread_id': '1a084e6a5e94a554'} |
| 40d ago | system:emails | draft_withdrawn | {'why': 'its asks were satisfied meanwhile — nothing pending any more; a fresh mail is written if anything changes', 'count': 2, 'first_lines': [None, 'Dear Team,\n\nWith reference to the captioned case (LAN: HOU/NAG/082 |
| 40d ago | system:reconcile | stage_follows_desk_challan_mail | {'now': 'CHALLAN_PAID', 'why': 'the desk sent the challan on this thread and no branch mail came after it to trigger the usual re-read'} |
| 40d ago | system:reconcile | challan_inferred_from_desk_mail | {'why': "the desk's own sent mail says the challan/e-filing already went — quoting and chasing are over on this thread; the stage follows the desk's deed"} |
| 42d ago | system:reconcile | name_healed | {'why': 'the case had no name; its own documents/mails carried one', 'name': 'Nirmala Arvind Shahu'} |
| 42d ago | system:emails | email_shadowed:doc_chase | {'to': 'bharati.bhope@phfl.com', 'body': "Dear Team,\n\nWith reference to the captioned case (LAN: HOU/NAG/0826/5199300), the following is pending from your end:\n\n 1. Sanction Letter — not received yet\n\nAlready rece |
| 45d ago | system:emails | email_shadowed:doc_chase | {'to': 'bharati.bhope@phfl.com', 'subject': 'Request for challan and NOI - HOU/NAG/0826/5199300\tARVIND RAMESH SHAHU', 'body_preview': "Dear Team,\n\nGreetings from ICICIHFCNOI NOI Desk.\n\nWith reference to the captione |
| 45d ago | system:ingest | document_received | {'file': 'SKM_226i26082917250.pdf', 'doc_type': 'other', 'confidence': 0.9} |
| 45d ago | system:ingest | document_received | {'file': 'SHAHU PLOT NO. 27 (PNB)(1).pdf', 'doc_type': 'sale_deed', 'confidence': 1.0} |
| 45d ago | system:ingest | document_received | {'file': 'SHAHU PLOT NO. 26 (PNB)(2).pdf', 'doc_type': 'sale_deed', 'confidence': 1.0} |
| 45d ago | system:ingest | document_received | {'file': 'Aadhar card Mr. sahu.jpg', 'doc_type': 'aadhaar', 'confidence': 0.9} |
| 45d ago | system:ingest | document_received | {'file': 'Aadhar card Mrs. Sahu.jpg', 'doc_type': 'aadhaar', 'confidence': 0.9} |
| 45d ago | system:ingest | co_applicant_added | {'doc': 'pan', 'name': 'ARVIND RAMESH SAHU'} |
| 45d ago | system:ingest | document_received | {'file': 'PAN MR Sahu.jpg', 'doc_type': 'pan', 'confidence': 0.9} |
| 45d ago | system:ingest | document_received | {'file': 'Payment receipt - Mr. Arvind.jpg', 'doc_type': 'payment_screenshot', 'confidence': 0.9} |
| 45d ago | system:ingest | co_applicant_added | {'doc': 'aadhaar', 'name': 'Nirmala Arvind Shahu'} |