Cases / NOI-2026-00142

Sheetal Amol Chougule

LAN 77000292364 Needs documents · waiting on the branch Send the draft 1 All documents Mails & papers 4

Mail in

Documents

Payment

Challan

Filing

E-filing

Index II

⏳ Older case — the app joined this thread mid-stream.
This case was already running before the app began watching on 1 Sep. Earlier mails, documents, challans and payments may be on the Gmail thread but not yet inside the app — so “nothing received” or “no challan yet” here can be wrong. Treat it as an older case and check the Gmail thread. The app is fully reliable for FRESH cases (first mail on or after 1 Sep).

Papers for the challan6 still to come

1 of 7 in hand.
everything the challan needs, and where each one stands

Still needed for the challan: Sanction Letter, Applicant's Aadhaar Card, Applicant's PAN Card, the property address — no file carries it; ask the branch for the technical report

For the e-filing visit later (not for the challan): Applicant's Selfie / Photo, Index II copy / Title document

✓Payment screenshot — shows ₹49,680; money not verified yetopen

Sanction Letter — still needed

Applicant's Aadhaar Card — still needed

Applicant's PAN Card — still needed

Property address — no document on file carries it; ask the branch for the technical report or Index II

Applicant's Selfie / Photo — for the e-filing visit later

Index II copy / Title document — for the e-filing visit later

Aadhaar and PAN come before the challan: the NOI team checks the name is the same on both.

All files (2)A label is wrong? Fix it under All documents.

Moneynot worked out yet

No fee computed yet — it appears the moment the loan amount is known.

See the full workingevery row, and the property

Time takennot shown to the bank

Challan —not made yet

Index II —not yet

the NOI team 1 d 5 hthe branch 46 d 22 htotal 48 d 3 h so far

Now with the branch — waiting for your documents

since 29 Aug 20:10 — 46 d 22 h of working time

Day by day — every step and who held it

28 Aug 14:38Your branch's mail

29 Aug 20:10Papers read+1 d 5 h · the NOI team

Case facts

Bank

ICICI_HFC

Loan amount

—

Loan account no.

77000292364

Bank’s own ref

—

Kind of case — the amount follows this

0.3% only / top-up: the branch asks for the 0.3% challan alone (a top-up, or a stand-alone 0.3% challan) — the stamp duty and ₹100, nothing is filed. Change this and the amount re-works itself.

Who paid the challan

The ask carries the stamp duty and registration fee we will pay on GRAS. If their own vendor already paid the challans, switch this — the ask re-works to our fee alone.

Open the filing pack all the challan needs

Next step

Waiting on the branch

Outstanding: Sanction Letter, Applicant's Aadhaar Card, Applicant's PAN Card. EzDocs has asked — nothing to do here unless you want to phone the branch.

Where this case stands — the whole trailread by EzDocs as one conversation

The case involved a request for a refund of an NOI payment due to loan cancellation. The NOI team has processed the refund and confirmed its completion to the branch.

the history says the next move is with no one — the case is finished — nothing

the branch last asked: Kindly Refund on Priority Basis.

read over 4 mail(s), last mail 2026-09-07 · read 30d ago · what EzDocs says informs the page; the step moves by the papers and the checked facts

Do things the NOI team's work on a case, in order — come here when the Next step above points here: upload the paid challan, mark it Filed, share the e-filing copy, take the bank's approval, or fix a detail

1Pay the challan on GRAS, then upload it here

Pay on GRAS — the NOI Co-pilot box there fills the form from the case number, and the full walkthrough with the exact figures appears at the top of this page the moment everything is clear (documents in, money verified). EzDocs reads the GRN off the uploaded PDF, re-checks every figure and name, and writes the bank mail. (If the direct page complains, start at gras.mahakosh.gov.in and click through.) The challan, as it will be typed — the GRAS form with the papers beside it; correct a box there when a paper says otherwise.

2File the NOI on the IGR site, then tell the branch

then switch to the e-filing tab you are already logged into — the next page there fills by itself. One e-filing tab only: the portal keeps one session per login, so a second tab (or the front page again) logs the first out. Not logged in yet today? open the portal (its front page logs you in afresh — and logs out any other e-filing tab).
The NOI Co-pilot creates the token from the Date of Mortgage, opens each page in the portal's own order and fills it, checked by EzDocs. Press this the moment you submit — the branch hears the NOI team's own words: “filed on the IGR site, once deface we will share with you”.

3Send the downloaded e-filing copy

When the eFilingDoc… PDF is in hand — the token is read from the file and the branch mail is written. The DHC's PRN is read off the same copy.

DHC PRN — not on the case yet: it is read off the filed e-filing copy, or type it from the DHC receipt

4Bank approval snip (Sammaan & Hinduja only)

These two banks approve the draft filing before submission — share the screenshot, they approve with one click, no mail round-trips.

No snip shared yet. Upload the draft e-filing screenshot below — the bank gets a one-click approval link instead of an email round-trip.

Uploading composes the approval mail to the bank (held on Draft mails until a person presses Send). Re-uploading replaces the snip and re-opens the decision on the SAME link.

Filing record (attempts, GRN, token)

Attempt	GRN	Token	Status	Submitted
no filing yet

Open filing pack →

Fix something every change is recorded with your name

Where did you see the money? One tap is the same record, in your name:

Usually Aradhana Mam's press — after seeing the credit with her own eyes (bank SMS or statement). The case then moves towards the challan on its own.

Advanced — move the case by hand (ask Abhijit first)

Normally the case moves itself when documents and money arrive — this override is for the rare day it is stuck wrong.

The reply EzDocs wrote on this thread — yours to edit; nothing leaves until you press Send. Your own words, or a paper of the case with it? Reply on Mails & papers →

DRAFT — written by EzDocs, not sent

NOI case NOI-2026-00142 — pending documents

how it will look to the branch

Dear Team,

With reference to the captioned case (LAN: 77000292364), the following is pending from your end:

Sanction Letter — not received yet
Applicant's Aadhaar Card — not received yet
Applicant's PAN Card — not received yet

Already received with thanks, no need to resend:

Payment Screenshot with UTR

These are needed for the GRAS challan; the challan is what your disbursement waits on, so it helps to send them together.

Kindly share the above on this same email thread. The NOI filing timeline (30 days from the date of mortgage) applies, so early documents help us protect it.

Regards,
Aradhana Rai
NOI Coordinator | One Legal
+91 8888706969

open on Draft mails instead

The letter is yours to edit right here. The subject can't change — that keeps the reply on the bank's thread. Edits are kept in the record with your name.

The conversation, word for word — attachments open on click. Mail thread, oldest first.

This thread was already running before the app started — the mails below are the part the app has read; earlier mails are on Gmail. The oldest here is where the app joined, NOT where the case began. Search on the Cases page finds any words written below.

📑 Open mails & papers — each mail beside its papers, ← → the next paper

YP yadav.pawan@icicihfc.com icicihfc.com
28 Aug, 14:38 · 48d ago THE APP JOINED HERE — earlier mails are on Gmail

Refund Noi Payment In case of SHEETAL AMOL CHOUGULE---77000292364

📎 Payment 49680.jpg ↗📎 Cancel Cheque.jpg ↗

Dear Team,

Customer was cancel the home loan in our end. Kindly Refund the Noi Payment below Saving Ac.

Name:- Sheetal Chougule / Amol Chougule.

Ac no :-0202101112355.

Ifsc Code :-CNRB0000202.

Regards

Pawan Yadav

Lead Relationship Manager  - Malad

9967130978

yadav.pawan@icicihfc.com

www.icicihfc.com

1800267 3414

🤖 read: documents attached; note: Customer was cancel the home loan in our end. Kindly Refund the Noi Payment below Saving Ac.

YP yadav.pawan@icicihfc.com icicihfc.com
03 Sep, 19:44 · 41d ago

Dear team

Kindly Refund on Priority Basis.

Regards.

Pawan Yadav.

Lead Relationship Manager.

Icici Home Finance.

9967130978.

GetOutlook for Android

From:Pawan Yadav /DIST/ICICIHFC/MUM

Sent:Friday, 28 August 2026 14:38:28

To:NOI ICICIHFC <icicihfcnoi@ezdocs.co.in>

Cc:Mohit Kapoor /DIST/ICICIHFC/MUM <mohit.kapoor@icicihfc.com>

Subject:Refund Noi Payment In case of SHEETAL AMOL CHOUGULE---77000292364

Dear Team,

Customer was cancel the home loan in our end. Kindly Refund the Noi Payment below Saving Ac.

Name:- Sheetal Chougule / Amol Chougule.

Ac no :-0202101112355.

Ifsc Code :-CNRB0000202.

Regards

Pawan Yadav

Lead Relationship Manager  - Malad

9967130978

yadav.pawan@icicihfc.com

www.icicihfc.com

1800267 3414

🤖 read: note: Request for a refund on priority basis.

OL The NOI teamTYPED IN GMAIL
03 Sep, 20:08 · 41d ago

Dear Team

We will process the refund for the same.

Aradhana Rai

NOI Coordinator | One Legal

+91 8888706969 <+91%2088887%2006969>

earlier mails quoted below

On Thu, 3 Sept 2026 at 19:45, Pawan Yadav /DIST/ICICIHFC/MUM <
yadav.pawan@icicihfc.com> wrote:

Dear team

Kindly Refund on Priority Basis.

Regards.
Pawan Yadav.
Lead Relationship Manager.
Icici Home Finance.
9967130978.

Get Outlook for Android <https://aka.ms/AAb9ysg>
------------------------------
*From:* Pawan Yadav /DIST/ICICIHFC/MUM
*Sent:* Friday, 28 August 2026 14:38:28
*To:* NOI ICICIHFC <icicihfcnoi@ezdocs.co.in>
*Cc:* Mohit Kapoor /DIST/ICICIHFC/MUM <mohit.kapoor@icicihfc.com>
*Subject:* Refund Noi Payment In case of SHEETAL AMOL
CHOUGULE---77000292364

Dear Team,

Customer was cancel the home loan in our end. Kindly Refund the Noi
Payment below Saving Ac.

Name:- Sheetal Chougule / Amol Chougule.

Ac no :- 0202101112355.

Ifsc Code :-CNRB0000202.

Regards

*Pawan Yadav*

Lead Relationship Manager - Malad

[image: mobilePhone]

9967130978

[image: emailAddress]

*yadav.pawan@icicihfc.com <yadav.pawan@icicihfc.com>*

[image: website]

www.icicihfc.com

[image: website]

1800267 3414

[image: image]

[image: facebook]
<https://www.facebook.com/people/ICICI-Home-Finance/100064153385547/?mibextid=ZbWKwL>

[image: linkedin]
<https://www.linkedin.com/company/icici-home-finance-company-limited>

[image: youtube] <https://www.youtube.com/@icicihomefinance1541>

🤖 read: The NOI team states they will process a refund.

OL The NOI teamTYPED IN GMAIL
07 Sep, 18:44 · 37d ago

Team,

The amount was refunded in the customer account and screenshot attached for

your reference.

[image: WhatsApp Image 2026-09-07 at 6.28.40 PM.jpeg]

Aradhana Rai

NOI Coordinator | One Legal

+91 8888706969

earlier mails quoted below

On Thu, 3 Sept 2026 at 20:08, NOI ICICIHFC <icicihfcnoi@ezdocs.co.in> wrote:

Dear Team

We will process the refund for the same.

Aradhana Rai
NOI Coordinator | One Legal
+91 8888706969 <+91%2088887%2006969>

On Thu, 3 Sept 2026 at 19:45, Pawan Yadav /DIST/ICICIHFC/MUM <
yadav.pawan@icicihfc.com> wrote:

> Dear team
>
> Kindly Refund on Priority Basis.
>
>
> Regards.
> Pawan Yadav.
> Lead Relationship Manager.
> Icici Home Finance.
> 9967130978.
>
> Get Outlook for Android <https://aka.ms/AAb9ysg>
> ------------------------------
> *From:* Pawan Yadav /DIST/ICICIHFC/MUM
> *Sent:* Friday, 28 August 2026 14:38:28
> *To:* NOI ICICIHFC <icicihfcnoi@ezdocs.co.in>
> *Cc:* Mohit Kapoor /DIST/ICICIHFC/MUM <mohit.kapoor@icicihfc.com>
> *Subject:* Refund Noi Payment In case of SHEETAL AMOL
> CHOUGULE---77000292364
>
> Dear Team,
>
> Customer was cancel the home loan in our end. Kindly Refund the Noi
> Payment below Saving Ac.
>
> Name:- Sheetal Chougule / Amol Chougule.
>
> Ac no :- 0202101112355.
>
> Ifsc Code :-CNRB0000202.
>
>
> Regards
>
> *Pawan Yadav*
>
> Lead Relationship Manager - Malad
>
> [image: mobilePhone]
>
> 9967130978
>
> [image: emailAddress]
>
> *yadav.pawan@icicihfc.com <yadav.pawan@icicihfc.com>*
>
> [image: website]
>
> www.icicihfc.com
>
> [image: website]
>
> 1800267 3414
>
> [image: image]
>
> [image: facebook]
> <https://www.facebook.com/people/ICICI-Home-Finance/100064153385547/?mibextid=ZbWKwL>
>
> [image: linkedin]
> <https://www.linkedin.com/company/icici-home-finance-company-limited>
>
> [image: youtube] <https://www.youtube.com/@icicihomefinance1541>
>
>

🤖 read: The team informs that the amount was refunded to the customer account and a screenshot is attached for reference.

Every file the branch sent, and what EzDocs read it as. Click a filename to open the file itself. A wrong label? Fix it at the bottom — the checklist and the next mail follow your fix.

Still needed for the challan: Sanction Letter, Applicant's Aadhaar Card, Applicant's PAN Card, the property address — no file carries it; ask the branch for the technical report

For the e-filing visit later (not for the challan): Applicant's Selfie / Photo, Index II copy / Title document

Document	File — click to open	Status	When
Payment screenshot	Payment 49680.jpg	filed	46d ago
Other	Cancel Cheque.jpg	filed	46d ago

a label is wrong? open the file above, then correct it here

The checklist and the next mail follow the corrected label. Recorded with your name.

Details & records the money working, the property exactly as it will be filed, the people, and what was read from each document

The records come first. The Property card below is the one to check before filing day.

Payment

We need (our working)
—

Screenshot claims
₹49,680

Where it stands
not verified — no credit seen

Screenshot ₹49,680 — verified by itself the moment the bank credit is heard.

Fee working (ours)

No fee computed yet — it appears the moment the loan amount is known.

Property (must be perfect)

No property read yet — it fills itself from the sanction letter, the legal report, the technical report, the mail, or the Index II.

Parties

Role	Name	PAN	Aadhaar
none extracted yet

All mail records (for Abhijit — safe to ignore)

1 mail(s) written and held — read and send them on Draft mails.

Template	To	When
document chase	yadav.pawan@icicihfc.com	46d ago
document chase	yadav.pawan@icicihfc.com	44d ago
document chase	yadav.pawan@icicihfc.com	41d ago
document chase	yadav.pawan@icicihfc.com	38d ago
document chase	yadav.pawan@icicihfc.com	31d ago

What EzDocs read from each document — check anything marked in red

Payment screenshot Payment 49680.jpg needs your check

utr
20788051561

date
2026-06-17

amount
49680.0

method
NEFT

payee name
ADV RASHMI SINGH AND ASSO

payer name
AMOL P CHOUGULE

raw reading (for Abhijit)

{'utr': '20788051561', 'date': '2026-06-17', 'amount': 49680.0, 'method': 'NEFT', 'payee_upi': None, 'payee_name': 'ADV RASHMI SINGH AND ASSO', 'payer_name': 'AMOL P CHOUGULE', 'debit_notification_text': None}

Payment screenshot Payment 49680.jpg needs your check

payments inside
bank: Canara Bank; kind: payment_screenshot; payments: [{'utr': '20788051561', 'date': '2026-06-17', 'page': 1, 'time': '10:53', 'payee': 'ADV RASHMI SINGH AND ASSO', 'amount': 49680.0, 'direction': 'debit', 'narration':

raw reading (for Abhijit)

{'payments_inside': {'bank': 'Canara Bank', 'kind': 'payment_screenshot', 'payments': [{'utr': '20788051561', 'date': '2026-06-17', 'page': 1, 'time': '10:53', 'payee': 'ADV RASHMI SINGH AND ASSO', 'amount': 49680.0, 'direction': 'debit', 'narration': 'ICICI payment', 'proof_kind': 'success_screen'}], 'rows_read': 1, 'account_last4': '2355', 'account_holder': 'AMOL P CHOUGULE'}}

Other Cancel Cheque.jpg needs your check

payments inside
bank: Canara Bank; kind: other; payments: []; rows_read: 0; account_last4: 2355; account_holder: SHEETAL AMOL CHOUGULE/AMOL P CHOUGULE

raw reading (for Abhijit)

{'payments_inside': {'bank': 'Canara Bank', 'kind': 'other', 'payments': [], 'rows_read': 0, 'account_last4': '2355', 'account_holder': 'SHEETAL AMOL CHOUGULE/AMOL P CHOUGULE'}}

Technical record (for Abhijit — safe to ignore)

8h ago	EzDocs	draft_withdrawn	{'why': "the team's own mail of 07 Sep, 18:44 asked for the payment screenshot — the draft it answers is taken off", 'count': 1, 'kinds': ['doc_chase']}
19d ago	EzDocs	mail_read_as_shown	{'why': "the mail's plain-text copy carried words the mail itself does not show (a template's words the branch took out, hidden or struck-out text). The mail is what it shows: its text on the case is now the shown copy",
19d ago	EzDocs	mail_read_as_shown	{'why': "the mail's plain-text copy carried words the mail itself does not show (a template's words the branch took out, hidden or struck-out text). The mail is what it shows: its text on the case is now the shown copy",
22d ago	EzDocs	hidden_payment_scan	{'file': 'Cancel Cheque.jpg', 'kind': 'other', 'found': 0, 'doc_id': '53bcde04-2792-428d-912c-e9de1002d6d5', 'fetched': True}
30d ago	EzDocs	trail_read	{'why': 'the model read the whole trail as one conversation; what it says is shown on the case — the stage still moves by the papers and the checked per-mail facts', 'done': [], 'mails': 4, 'summary': 'The case involved
31d ago	EzDocs	chase_held_back	{'why': 'nothing has changed since we asked — the same list would only repeat itself', 'still_waiting_for': ["Applicant's Aadhaar Card", "Applicant's PAN Card", 'Loan amount (with insurance, if any)', 'Sanction Letter']}
31d ago	EzDocs	email_shadowed:doc_chase	{'to': 'yadav.pawan@icicihfc.com', 'body': "Dear Team,\n\nWith reference to the captioned case (LAN: 77000292364), the following is pending from your end:\n\n 1. Sanction Letter — not received yet\n 2. Applicant's Aadh
31d ago	EzDocs	draft_withdrawn	{'why': 'a fresher chase replaces it — the asks changed', 'count': 1}
34d ago	EzDocs	chase_held_back	{'why': 'nothing has changed since we asked — the same list would only repeat itself', 'still_waiting_for': ["Applicant's Aadhaar Card", "Applicant's PAN Card", 'Loan amount (with insurance, if any)', 'Sanction Letter']}
34d ago	EzDocs	hidden_payment_scan	{'file': 'Payment 49680.jpg', 'kind': 'payment_screenshot', 'found': 1, 'doc_id': 'bb40fcd8-6c7b-4290-9688-8d468eb6b7b8', 'fetched': True}
34d ago	EzDocs	payment_found_in_statement	{'why': "the branch's payment proof was not a screenshot — the payment to our account was found INSIDE this file and recorded as its claim; the bank's credit still decides (Waghmare, 01451)", 'file': 'Payment 49680.jpg',
34d ago	EzDocs	claim_held_until_quote	{'utr': '20788051561', 'why': 'payment proof arrived before the case was quoted; held on the case and applied the moment the receivable exists', 'date': '2026-06-17', 'payee': 'ADV RASHMI SINGH AND ASSO', 'amount': 49680
38d ago	EzDocs	email_shadowed:doc_chase	{'to': 'yadav.pawan@icicihfc.com', 'body': "Dear Team,\n\nWith reference to the captioned case (LAN: 77000292364), the following is pending from your end:\n\n 1. Sanction Letter — not received yet\n 2. Applicant's Aadh
38d ago	EzDocs	draft_withdrawn	{'why': 'a fresher chase replaces it — the asks changed', 'count': 1}
41d ago	EzDocs	email_shadowed:doc_chase	{'to': 'yadav.pawan@icicihfc.com', 'body': "Dear Team,\n\nWith reference to the captioned case (LAN: 77000292364), the following is pending from your end:\n\n 1. Sanction Letter — not received yet\n 2. Applicant's Aadh
41d ago	EzDocs	draft_withdrawn	{'why': 'a fresher chase replaces it — the asks changed', 'count': 1}
41d ago	EzDocs	mail_instruction_understood	{'amount': None, 'phrase': None, 'reason': None, 'instructions': ['refund_requested', 'urgent', 'cancel_case'], 'urgent_disbursement': False}
44d ago	EzDocs	email_shadowed:doc_chase	{'to': 'yadav.pawan@icicihfc.com', 'body': "Dear Team,\n\nWith reference to the captioned case (LAN: 77000292364), the following is pending from your end:\n\n 1. Sanction Letter — not received yet\n 2. Applicant's Aadh
46d ago	EzDocs	email_shadowed:doc_chase	{'to': 'yadav.pawan@icicihfc.com', 'subject': 'Refund Noi Payment In case of SHEETAL AMOL CHOUGULE---77000292364', 'body_preview': "Dear Team,\n\nGreetings from ICICIHFCNOI NOI Desk.\n\nWith reference to the captioned ca
46d ago	EzDocs	document_received	{'file': 'Cancel Cheque.jpg', 'doc_type': 'other', 'confidence': 0.95}
46d ago	EzDocs	document_received	{'file': 'Payment 49680.jpg', 'doc_type': 'payment_screenshot', 'confidence': 0.9}
46d ago	EzDocs	case_created	{'lan': '77000292364', 'bank': 'ICICI_HFC', 'thread_id': '1a047a0eae666b20'}

Case diary the case’s history — what happened, newest day first

Papers

3 still needed for the challan

Sanction Letter, Applicant's Aadhaar Card, Applicant's PAN Card

Money

No figure yet

It appears the moment the loan amount is known.

Challan & filing

Not yet

The challan waits on the papers and the money above.

Next — whose move

The branch

papers pending

Today · 15 Oct1 thing

An old draft withdrew itself — its asks were already answered