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Mailboxes — what to do →
Cases / NOI-2026-00431

Nilima Pravin Waydande

PNB_HFLLAN HOU/PUN/0726/5169754 Index II pending · with the government All documentsMails & papers 3
Mail in
Documents
Payment
Challan
Filing
E-filing
Index II
⏳ Older case — the app joined this thread mid-stream.
This case was already running before the app began watching on 1 Sep. Earlier mails, documents, challans and payments may be on the Gmail thread but not yet inside the app — so “nothing received” or “no challan yet” here can be wrong. Treat it as an older case and check the Gmail thread. The app is fully reliable for FRESH cases (first mail on or after 1 Sep).
What the e-filing still needs7 still to come
0 of 7 in hand.
the challan is done — these are for the IGR filing / KYC
Sanction Letter — still needed
Applicant's Aadhaar Card — still needed
Applicant's PAN Card — still needed
Payment Screenshot with UTR — still needed
Property address — no document on file carries it; ask the branch for the technical report or Index II
Applicant's Selfie / Photo — for the e-filing visit later
Index II copy / Title document — for the e-filing visit later
All files (1)A label is wrong? Fix it under All documents.
a file on the mail that is not here — every mail of this case is walked again, what lands is read at once
For you to check
  • Bank put the loan amount in a fee row — see Facts.
  • The work is done — our fee of ₹17,490 is still not in our account. Chase the branch for it.
MoneyWaiting for the credit
₹17,490
Nothing has reached our account yet. Only a credit our bank shows us counts.
₹0 of ₹17,490 — we only count a credit our bank shows us.
Stamp duty 0.3%5,880
Registration fee 0.5%9,790
Government handling320
Our service fee1,500
Total we ask for17,490
By law ₹17,476. We ask ₹17,490 (rounded up to ₹10 — our rule).
why?
The NOI team's calculator rounds every percentage row UP to the next ₹10 with a ₹5 buffer, so a challan can never be a rupee short at the SRO counter. The exact figures stay recorded for the cross-check.
Bank's table ₹62,26,558 — accept as full (₹62,09,068 = our margin).
BANK PUT THE LOAN AMOUNT IN A FEE ROW
The branch is collecting Rs.62,26,558 against Rs.17,476 due — Rs.62,09,082 more than the case needs. Worth a word before it becomes a refund.
the branch's own wordsThe branch's mail said: total payable: bank says Rs.6,226,558, computed Rs.17,476 (difference Rs.6,209,082)
See the full workingevery row, and the property
Time takennot shown to the bank
Challan 161 h 59 minour time · 15 Sep 17:41
Index II —not yet
the NOI team 19 d 2 hthe branch 28 d 22 hthe SRO 29 d 22 htotal 77 d 22 h so far
Now with the SRO — waiting for the SRO's Index II
since 15 Sep 17:41 — 29 d 22 h of working time
Day by day — every step and who held it
29 Jul 17:05Your branch's mail
27 Aug 15:42Papers from your branch+28 d 22 h · the branch
31 Aug 11:21Fee quoted+3 d 19 h · the NOI team
1 Sep 20:57Papers read+1 d 9 h · the NOI team
15 Sep 17:41Challan made+13 d 20 h · the NOI team
Case facts
Bank
PNB_HFL
Loan amount
₹19,57,000
Loan account no.
HOU/PUN/0726/5169754
Bank’s own ref
—
Kind of case — the amount follows this
0.3% only / top-up: the branch asks for the 0.3% challan alone (a top-up, or a stand-alone 0.3% challan) — the stamp duty and ₹100, nothing is filed. Change this and the amount re-works itself.
Who paid the challan
The ask carries the stamp duty and registration fee we will pay on GRAS. If their own vendor already paid the challans, switch this — the ask re-works to our fee alone.
Open the filing pack all the challan needs

Where this case stands — the whole trailread by EzDocs as one conversation

The NOI team has received the necessary loan documents, paid the stamp duty for the entire loan amount, filed the NOI for the BT loan, and shared the e-filing copy. The case is currently awaiting the government's issuance of the final Index II for the NOI.
the history says the next move is with the government — the government's Index II of the NOI
the branch last asked: Pls confirm if such situation has been done earlier in past.
✓ loan papers sent — done, mail 3 (2026-08-31) “In this case only one sanction letter are share with us on Earlier mail so we created the challan for the same amount ,after that the nhl lan also shared with u”
✓ challan made — done, mail 3 (2026-08-31) “weather Entire Duty of Total loan amount was Paid which is also covered .”
✓ Index II / sale deed sent by the branch — done, mail 2 (2026-08-31) “Noi Index ii & Challan attached for your reference.”
✓ filed on the IGR site — done, mail 3 (2026-08-31) “but filing was shared only on BT lan to create the charge on Property”
✓ e-filing copy shared — done, mail 3 (2026-08-31) “but filing was shared only on BT lan to create the charge on Property”
read over 3 mail(s), last mail 2026-08-31 · read 29d ago · what EzDocs says informs the page; the step moves by the papers and the checked facts

Do things the NOI team's work on a case, in order — come here when the Next step above points here: upload the paid challan, mark it Filed, share the e-filing copy, take the bank's approval, or fix a detail

1Pay the challan on GRAS, then upload it hereDONE

Pay on GRAS — the NOI Co-pilot box there fills the form from the case number, and the full walkthrough with the exact figures appears at the top of this page the moment everything is clear (documents in, money verified). EzDocs reads the GRN off the uploaded PDF, re-checks every figure and name, and writes the bank mail. (If the direct page complains, start at gras.mahakosh.gov.in and click through.) The challan, as it will be typed — the GRAS form with the papers beside it; correct a box there when a paper says otherwise.

2File the NOI on the IGR site, then tell the branch

then switch to the e-filing tab you are already logged into — the next page there fills by itself. One e-filing tab only: the portal keeps one session per login, so a second tab (or the front page again) logs the first out. Not logged in yet today? open the portal (its front page logs you in afresh — and logs out any other e-filing tab).
The NOI Co-pilot creates the token from the Date of Mortgage, opens each page in the portal's own order and fills it, checked by EzDocs. Press this the moment you submit — the branch hears the NOI team's own words: “filed on the IGR site, once deface we will share with you”.

3Send the downloaded e-filing copy

When the eFilingDoc… PDF is in hand — the token is read from the file and the branch mail is written. The DHC's PRN is read off the same copy.

DHC PRN — not on the case yet: it is read off the filed e-filing copy, or type it from the DHC receipt
4Bank approval snip (Sammaan & Hinduja only)

These two banks approve the draft filing before submission — share the screenshot, they approve with one click, no mail round-trips.

No snip shared yet. Upload the draft e-filing screenshot below — the bank gets a one-click approval link instead of an email round-trip.

Uploading composes the approval mail to the bank (held on Draft mails until a person presses Send). Re-uploading replaces the snip and re-opens the decision on the SAME link.

Filing record (attempts, GRN, token)
AttemptGRNTokenStatusSubmitted
no filing yet

Open filing pack →

Fix something every change is recorded with your name

Where did you see the money? One tap is the same record, in your name:

Usually Aradhana Mam's press — after seeing the credit with her own eyes (bank SMS or statement). The case then moves towards the challan on its own.

Advanced — move the case by hand (ask Abhijit first)

Normally the case moves itself when documents and money arrive — this override is for the rare day it is stuck wrong.

The reply EzDocs wrote on this thread — yours to edit; nothing leaves until you press Send.

No draft is waiting on this case. EzDocs writes one the moment the case needs a mail — a chase, the fee, the challan, the e-filing copy — and it waits here for your Send. All drafts → · Write a reply on Mails & papers →

The conversation, word for word — attachments open on click. Mail thread, oldest first.

This thread was already running before the app started — the mails below are the part the app has read; earlier mails are on Gmail. The oldest here is where the app joined, NOT where the case began. Search on the Cases page finds any words written below.

📑 Open mails & papers — each mail beside its papers, ← → the next paper
SG santosh.gujar@pnbhousing.com pnbhousing.com
27 Aug, 15:42 · 49d ago
THE APP JOINED HERE — earlier mails are on Gmail
RE: Re[2]: Sanction condition in case Applicant Name NILIMA PRAVIN WAYDANDE Loan Number HOU/PUN/0726/5169754 and NHL/PUN

Daer Team.

Please update.

Thanks & Regards, Santosh Gujar Customer Service Manager – Loans Office No 601 to 606, 6 th Floor, “Conclave”, Behind Pride Hotel, Narveer Tanaji Wadi, Shivaji Nagar, Pune. – 411005 Mobile: +91 7757099254 Phone No: 020- 25576000 Toll Free:1800 120 8800 Website-www.pnbhousing.com Internal From: Prashant Padhye <prashant.padhye@pnbhousing.com> Sent: 22 August 2026 18:56 To: THINKBIGZ NOI <pnb.noifilling@gmail.com>; Dipak Bhimraj Zanan <dipak.zanan@phfl.com> Cc: Ankush Dhote <ankush.dhote@pnbhousing.com>; Santosh Gujar <santosh.gujar@pnbhousing.com>; Vishal Patil <vishal.patil@pnbhousing.com>; Kiran Babanrao Uttekar <kiran.uttekar@phfl.com>; Yogesh Date <yogesh.date@pnbhousin
earlier mails quoted below
On Wed, 29 Jul 2026 at 17:07, Dipak Bhimraj Zanan < dipak.zanan@phfl.com > wrote: Dear Team, this is Borrower BT + top up case initially we have shared single sanction letter only, request you to please pay the difference amount challan, -INR 1957000 (INR Nineteen Lakh Fifty-Seven Thousand Only payment already paid one time- Note- Payment and new sanction letter attached for reference. Please very Important NOI should same on full amount. Thanks & Regards, Dipak Zanan Senior Team Leader-Loans J M Road Shivaji Nagar Office : 020-25576000; Ext :- 43 5 Mobile : 8796346922 PHFL Home Loans and Services Limited Shreerang House 5 th Floor Opp Jangali Maharaj Mandir JM Road Shivajinagar Pune 411005 ----- Original Message ----- From: THINKBIGZ NOI (pnb.noifilling@gmail.com) Date: 07/28/26 21:31 To: Dipak Bhimraj Zanan (dipak.zanan@phfl.com) Cc: Ankush Dhote (ankush.dhote@pnbhousing.com), Santosh Gujar (santosh.gujar@pnbhousing.com), Vishal Patil (vishal.patil@pnbhousing.com), Kiran Babanrao Uttekar (kiran.uttekar@phfl.com) Subject: Re: Sanction condition in case Applicant Name NILIMA PRAVIN WAYDANDE Loan Number HOU/PUN/0726/5169754 Exercise Secured by Check Point Team, PFA Challan for your reference. Regards, NOI Coordinator (PNB) ThinkBigz M:-8097244974 On Tue, 28 Jul 2026 at 21:21, THINKBIGZ NOI < pnb.noifilling@gmail.com > wrote: Team, We acknowledge the receipt of your mail documents and payment.We will initiate the challan for the same Regards, NOI Coordinator (PNB) ThinkBigz M:-8097244974 On Tue, 28 Jul 2026 at 21:08, Dipak Bhimraj Zanan < dipak.zanan@phfl.com > wrote: Dear Team, Sanction condition in case Applicant Name NILIMA PRAVIN WAYDANDE Loan Number HOU/PUN/0726/5169754. Documents required for NOI Filing; - Sticker date –28 /07/2026. MOD – 0.3% NOI - 0.5% DHC – 300 Rs. Adv. fees 1500 Rs. Case type- Builder purchase Documents required for NOI Filing Remark Loan sanction letter Attached Draft/ Index II Index II Attached Aadhar copy of the applicant/s Attached PAN copy of the applicant/s Attached Form A2 with Photograph of applicant/s affixed or Passport size photographs scan copy. Attached Payment details screenshot with Transaction ID & Date of payment mentioned Attached 28-07-2026 Thanks & Regards, Dipak Zanan. Senior Team Leader-Loans J M Road Shivaji Nagar Office : 020-25576000; Ext :- 43 5 Mobile : 8796346922 PHFL Home Loans and Services Limited Shreerang House 5 th Floor Opp Jangali Maharaj Mandir JM Road Shivajinagar Pune 411005
🤖 read: asks for a status — “Please update.”
PP prashant.padhye@pnbhousing.com pnbhousing.com
31 Aug, 11:20 · 45d ago
Dear Shweta,
As discussed today,pls revert as per trail email.
Thanks and Regards Prashant Padhye Regional Internal Legal Counsel- Pune Hub 4 th Floor, Shreerang House, J.M.Road, Shivaji Nagar, Pune-411005 Mobile: +91 9958884091 Email: prashant.padhye@pnbhousing.com Website- www.pnbhousing.com Internal From: Prashant Padhye Sent: 24 August 2026 13:02 To: 'THINKBIGZ NOI' <pnb.noifilling@gmail.com>; Dipak Bhimraj Zanan <dipak.zanan@phfl.com> Cc: Ankush Dhote <ankush.dhote@pnbhousing.com>; Santosh Gujar <santosh.gujar@pnbhousing.com>; Vishal Patil <vishal.patil@pnbhousing.com>; Kiran Babanrao Uttekar <kiran.uttekar@phfl.com>; Yogesh Date <yogesh.date@pnbhousing.com>; Suraj Deshpande <suraj.deshpande@pnbhousing.com> Subject: RE: Re[2]: Sa
earlier mails quoted below
On Wed, 29 Jul 2026 at 17:07, Dipak Bhimraj Zanan < dipak.zanan@phfl.com > wrote: Dear Team, this is Borrower BT + top up case initially we have shared single sanction letter only, request you to please pay the difference amount challan, -INR 1957000 (INR Nineteen Lakh Fifty-Seven Thousand Only payment already paid one time- Note- Payment and new sanction letter attached for reference. Please very Important NOI should same on full amount. Thanks & Regards, Dipak Zanan Senior Team Leader-Loans J M Road Shivaji Nagar Office : 020-25576000; Ext :- 43 5 Mobile : 8796346922 PHFL Home Loans and Services Limited Shreerang House 5 th Floor Opp Jangali Maharaj Mandir JM Road Shivajinagar Pune 411005 ----- Original Message ----- From: THINKBIGZ NOI (pnb.noifilling@gmail.com) Date: 07/28/26 21:31 To: Dipak Bhimraj Zanan (dipak.zanan@phfl.com) Cc: Ankush Dhote (ankush.dhote@pnbhousing.com), Santosh Gujar (santosh.gujar@pnbhousing.com), Vishal Patil (vishal.patil@pnbhousing.com), Kiran Babanrao Uttekar (kiran.uttekar@phfl.com) Subject: Re: Sanction condition in case Applicant Name NILIMA PRAVIN WAYDANDE Loan Number HOU/PUN/0726/5169754 Exercise Secured by Check Point Team, PFA Challan for your reference. Regards, NOI Coordinator (PNB) ThinkBigz M:-8097244974 On Tue, 28 Jul 2026 at 21:21, THINKBIGZ NOI < pnb.noifilling@gmail.com > wrote: Team, We acknowledge the receipt of your mail documents and payment.We will initiate the challan for the same Regards, NOI Coordinator (PNB) ThinkBigz M:-8097244974 On Tue, 28 Jul 2026 at 21:08, Dipak Bhimraj Zanan < dipak.zanan@phfl.com > wrote: Dear Team, Sanction condition in case Applicant Name NILIMA PRAVIN WAYDANDE Loan Number HOU/PUN/0726/5169754. Documents required for NOI Filing; - Sticker date –28 /07/2026. MOD – 0.3% NOI - 0.5% DHC – 300 Rs. Adv. fees 1500 Rs. Case type- Builder purchase Documents required for NOI Filing Remark Loan sanction letter Attached Draft/ Index II Index II Attached Aadhar copy of the applicant/s Attached PAN copy of the applicant/s Attached Form A2 with Photograph of applicant/s affixed or Passport size photographs scan copy. Attached Payment details screenshot with Transaction ID & Date of payment mentioned Attached 28-07-2026 Thanks & Regards, Dipak Zanan. Senior Team Leader-Loans J M Road Shivaji Nagar Office : 020-25576000; Ext :- 43 5 Mobile : 8796346922 PHFL Home Loans and Services Limited Shreerang House 5 th Floor Opp Jangali Maharaj Mandir JM Road Shivajinagar Pune 411005
🤖 read: asks for a status — “pls revert as per trail email.”
OL The NOI teamTYPED IN GMAIL
31 Aug, 11:30 · 45d ago
Dear Prashant Sir,

In this case only one sanction letter are share with us on Earlier mail so we created the challan for the same amount ,after that the nhl lan also shared with us so we will pay the stamp duty on NHL lan too,but filing was shared only on BT lan to create the charge on Property,weather Entire Duty of Total loan amount was Paid which is also covered .

Regards, NOI Coordinator (PNB) ThinkBigz M:-8097244974
earlier mails quoted below
On Mon, 31 Aug 2026 at 11:21, Prashant Padhye < prashant.padhye@pnbhousing.com > wrote: Dear Shweta, As discussed today, pls revert as per trail email. Thanks and Regards Prashant Padhye Regional Internal Legal Counsel- Pune Hub 4 th Floor, Shreerang House, J.M.Road, Shivaji Nagar, Pune-411005 Mobile: +91 9958884091 Email: prashant.padhye@pnbhousing.com Website- www.pnbhousing.com Internal From: Prashant Padhye Sent: 24 August 2026 13:02 To: 'THINKBIGZ NOI' < pnb.noifilling@gmail.com >; Dipak Bhimraj Zanan < dipak.zanan@phfl.com > Cc: Ankush Dhote < ankush.dhote@pnbhousing.com >; Santosh Gujar < santosh.gujar@pnbhousing.com >; Vishal Patil < vishal.patil@pnbhousing.com >; Kiran Babanrao Uttekar < kiran.uttekar@phfl.com >; Yogesh Date < yogesh.date@pnbhousing.com >; Suraj Deshpande < suraj.deshpande@pnbhousing.com > Subject: RE: Re[2]: Sanction condition in case Applicant Name NILIMA PRAVIN WAYDANDE Loan Number HOU/PUN/0726/5169754 and NHL/PUN/0726/5179128 Dear Shweta, As discussed today, pls revert as per trail email. Thanks and Regards Prashant Padhye Regional Internal Legal Counsel- Pune Hub 4 th Floor, Shreerang House, J.M.Road, Shivaji Nagar, Pune-411005 Mobile: +91 9958884091 Email: prashant.padhye@pnbhousing.com Website- www.pnbhousing.com From: Prashant Padhye Sent: 22 August 2026 18:56 To: 'THINKBIGZ NOI' < pnb.noifilling@gmail.com >; Dipak Bhimraj Zanan < dipak.zanan@phfl.com > Cc: Ankush Dhote < ankush.dhote@pnbhousing.com >; Santosh Gujar < santosh.gujar@pnbhousing.com >; Vishal Patil < vishal.patil@pnbhousing.com >; Kiran Babanrao Uttekar < kiran.uttekar@phfl.com >; Yogesh Date < yogesh.date@pnbhousing.com >; Suraj Deshpande < suraj.deshpande@pnbhousing.com > Subject: RE: Re[2]: Sanction condition in case Applicant Name NILIMA PRAVIN WAYDANDE Loan Number HOU/PUN/0726/5169754 and NHL/PUN/0726/5179128 Dear Team, Pls clarify below point In Caption case NOI is Short File mat 430500 Facts NHL/PUN/0726/5179128 Loan Amt : 1957000. HOU/PUN/0726/5169754 Loan Amt : 4269558 Total Loan Mat : 6226558. Noi Index ii & Challan attached for your reference. Pls confirm if 0.3% challan is received for entire PNB HFL loan amount. Pls confirm if such situation has been done earlier in past. Thanks and Regards Prashant Padhye Regional Internal Legal Counsel- Pune Hub 4 th Floor, Shreerang House, J.M.Road, Shivaji Nagar, Pune-411005 Mobile: +91 9958884091 Email: prashant.padhye@pnbhousing.com Website- www.pnbhousing.com From: THINKBIGZ NOI < pnb.noifilling@gmail.com > Sent: 29 July 2026 18:00 To: Dipak Bhimraj Zanan < dipak.zanan@phfl.com > Cc: Ankush Dhote < ankush.dhote@pnbhousing.com >; Santosh Gujar < santosh.gujar@pnbhousing.com >; Vishal Patil < vishal.patil@pnbhousing.com >; Kiran Babanrao Uttekar < kiran.uttekar@phfl.com >; Yogesh Date < yogesh.date@pnbhousing.com >; Prashant Padhye < prashant.padhye@pnbhousing.com > Subject: Re: Re[2]: Sanction condition in case Applicant Name NILIMA PRAVIN WAYDANDE Loan Number HOU/PUN/0726/5169754 and NHL/PUN/0726/5179128 Exercise Secured by Check Point Team, PFA challan for your reference.. Regards, NOI Coordinator (PNB) ThinkBigz M:- 8097244974 On Wed, 29 Jul 2026 at 17:07, Dipak Bhimraj Zanan < dipak.zanan@phfl.com > wrote: Dear Team, this is Borrower BT + top up case initially we have shared single sanction letter only, request you to please pay the difference amount challan, -INR 1957000 (INR Nineteen Lakh Fifty-Seven Thousand Only payment already paid one time- Note- Payment and new sanction letter attached for reference. Please very Important NOI should same on full amount. Thanks & Regards, Dipak Zanan Senior Team Leader-Loans J M Road Shivaji Nagar Office : 020-25576000; Ext :- 43 5 Mobile : 8796346922 PHFL Home Loans and Services Limited Shreerang House 5 th Floor Opp Jangali Maharaj Mandir JM Road Shivajinagar Pune 411005 ----- Original Message ----- From: THINKBIGZ NOI (pnb.noifilling@gmail.com) Date: 07/28/26 21:31 To: Dipak Bhimraj Zanan (dipak.zanan@phfl.com) Cc: Ankush Dhote (ankush.dhote@pnbhousing.com), Santosh Gujar (santosh.gujar@pnbhousing.com), Vishal Patil (vishal.patil@pnbhousing.com), Kiran Babanrao Uttekar (kiran.uttekar@phfl.com) Subject: Re: Sanction condition in case Applicant Name NILIMA PRAVIN WAYDANDE Loan Number HOU/PUN/0726/5169754 Exercise Secured by Check Point Team, PFA Challan for your reference. Regards, NOI Coordinator (PNB)
🤖 read: challan shared ✓; NOI filed on IGR ✓; e-filing copy shared ✓ — “we created the challan for the same amount”

Every file the branch sent, and what EzDocs read it as. Click a filename to open the file itself. A wrong label? Fix it at the bottom — the checklist and the next mail follow your fix.

DocumentFile — click to openStatusWhen
Other image001.jpg
filed 43d ago
a label is wrong? open the file above, then correct it here

The checklist and the next mail follow the corrected label. Recorded with your name.

Details & records the money working, the property exactly as it will be filed, the people, and what was read from each document

The records come first. The Property card below is the one to check before filing day.

Payment

We need
₹17,490
Where it stands
waiting for the credit
Screenshot claims
—
Paid at
—
Verified on
not yet

Fee working (ours)

Stamp dutyFiling feeDHCOur service feeTotal
₹5,880₹9,790₹320 ₹1,500₹17,490
By law ₹17,476. We ask ₹17,490 (rounded up to ₹10 — our rule).
why?
The NOI team's calculator rounds every percentage row UP to the next ₹10 with a ₹5 buffer, so a challan can never be a rupee short at the SRO counter. The exact figures stay recorded for the cross-check.

Property (must be perfect)

No property read yet — it fills itself from the sanction letter, the legal report, the technical report, the mail, or the Index II.
hold on after pressing — the page comes back with the result written at the top of this section

Parties

RoleNamePANAadhaar
mortgagorNilima Pravin Waydande

All mail records (for Abhijit — safe to ignore)
1 mail(s) written and held — read and send them on Draft mails.
TemplateToWhen
fee quoteprashant.padhye@pnbhousing.com 45d ago
document chaseprashant.padhye@pnbhousing.com 45d ago
document chaseprashant.padhye@pnbhousing.com 43d ago
document chaseprashant.padhye@pnbhousing.com 41d ago
document chaseprashant.padhye@pnbhousing.com 38d ago
document chaseprashant.padhye@pnbhousing.com 31d ago
What EzDocs read from each document — check anything marked in red
Other image001.jpg needs your check
payments inside
kind: other; payments: []; rows_read: 0
raw reading (for Abhijit)
{'payments_inside': {'bank': None, 'kind': 'other', 'payments': [], 'rows_read': 0, 'account_last4': None, 'account_holder': None}}
Technical record (for Abhijit — safe to ignore)
19d agoEzDocsmail_read_as_shown{'why': "the mail's plain-text copy carried words the mail itself does not show (a template's words the branch took out, hidden or struck-out text). The mail is what it shows: its text on the case is now the shown copy",
19d agoEzDocsmail_read_as_shown{'why': "the mail's plain-text copy carried words the mail itself does not show (a template's words the branch took out, hidden or struck-out text). The mail is what it shows: its text on the case is now the shown copy",
25d agoEzDocshidden_payment_scan{'file': 'image001.jpg', 'kind': 'other', 'found': 0, 'doc_id': '3be7b375-1fb6-473a-af95-f64dbf47bbbf', 'fetched': True}
29d agoEzDocstrail_read{'why': 'the model read the whole trail as one conversation; what it says is shown on the case — the stage still moves by the papers and the checked per-mail facts', 'done': ['documents', 'challan', 'index2_sent', 'filed
29d agoEzDocsboxes_gathered{'how': 'uri', 'why': 'quick sweep', 'docs': [], 'notes': None, 'filled': {}, 'unsure': [], 'differs': 0, 'seconds': 2.6, 'rejected': [], 'confirmed': [], 'unassigned': [], 'still_empty': ['party.email#1', 'party.mobile#
29d agoEzDocsparty_from_case_name{'why': 'no KYC read yet — the applicant named on the case holds the boxes gathered from the letter and the mail until the cards land', 'name': 'Nilima Pravin Waydande'}
29d agoEzDocsefiling_found_on_case{'now': 'AWAITING_INDEX2', 'was': 'CHALLAN_PAID', 'why': 'the paper is the fact and the stage follows it — the case was standing at an earlier step than the people working it. The money is untouched by this.', 'trigger':
29d agoEzDocsdraft_withdrawn{'why': 'its asks were satisfied meanwhile — nothing pending any more; a fresh mail is written if anything changes', 'count': 2, 'first_lines': [None, 'Dear Team,\n\nWith reference to the captioned case (LAN: HOU/PUN/072
29d agoEzDocsstage_follows_desk_challan_mail{'now': 'CHALLAN_PAID', 'why': 'the NOI team sent the challan on this thread and no branch mail came after it to trigger the usual re-read'}
29d agoEzDocschallan_inferred_from_desk_mail{'why': "the NOI team's own sent mail says the challan/e-filing already went — quoting and chasing are over on this thread; the stage follows the NOI team's deed"}
31d agoEzDocschase_held_back{'why': 'nothing has changed since we asked — the same list would only repeat itself', 'still_waiting_for': ["Applicant's Aadhaar Card", "Applicant's PAN Card", 'Payment Screenshot with UTR', 'Payment of Rs. 17,490 — cre
31d agoEzDocsemail_shadowed:doc_chase{'to': 'prashant.padhye@pnbhousing.com', 'body': "Dear Team,\n\nWith reference to the captioned case (LAN: HOU/PUN/0726/5169754), the following is pending from your end:\n\n 1. Sanction Letter — not received yet\n 2. A
31d agoEzDocsdraft_withdrawn{'why': 'a fresher chase replaces it — the asks changed', 'count': 1}
38d agoEzDocsemail_shadowed:doc_chase{'to': 'prashant.padhye@pnbhousing.com', 'body': "Dear Team,\n\nWith reference to the captioned case (LAN: HOU/PUN/0726/5169754), the following is pending from your end:\n\n 1. Sanction Letter — not received yet\n 2. A
38d agoEzDocsdraft_withdrawn{'why': 'a fresher chase replaces it — the asks changed', 'count': 1}
41d agoEzDocsemail_shadowed:doc_chase{'to': 'prashant.padhye@pnbhousing.com', 'body': "Dear Team,\n\nWith reference to the captioned case (LAN: HOU/PUN/0726/5169754), the following is pending from your end:\n\n 1. Sanction Letter — not received yet\n 2. A
41d agoEzDocsdraft_withdrawn{'why': 'a fresher chase replaces it — the asks changed', 'count': 1}
43d agoEzDocsemail_shadowed:doc_chase{'to': 'prashant.padhye@pnbhousing.com', 'body': "Dear Team,\n\nWith reference to the captioned case (LAN: HOU/PUN/0726/5169754), the following is pending from your end:\n\n 1. Sanction Letter — not received yet\n 2. A
43d agoEzDocsdocument_received{'file': 'image001.jpg', 'doc_type': 'other', 'confidence': 1.0}
43d agoEzDocsamount_set_from_mail_instruction{'now': 1957000.0, 'was': 6226558.0, 'phrase': 'INR 1957000 (INR Nineteen Lakh Fifty-Seven Thousand Only'}
43d agoEzDocsmail_instruction_understood{'amount': 1957000.0, 'phrase': 'INR 1957000 (INR Nineteen Lakh Fifty-Seven Thousand Only', 'reason': 'difference amount challan', 'instructions': [], 'urgent_disbursement': False}
43d agoEzDocsbranch_manifest_read{'declared': {'pan': True, 'selfie': True, 'aadhaar': True, 'title_doc': True, 'sanction_letter': True, 'payment_screenshot': True}}
45d agoEzDocsemail_shadowed:doc_chase{'to': 'prashant.padhye@pnbhousing.com', 'body': "Dear Team,\n\nWith reference to the captioned case (LAN: HOU/PUN/0726/5169754), the following is pending from your end:\n\n 1. Sanction Letter — not received yet\n 2. A
45d agoEzDocsemail_shadowed:fee_quote{'to': 'prashant.padhye@pnbhousing.com', 'body': 'Dear Team,\n\nPlease check the calculation and account details for the captioned case (LAN: HOU/PUN/0726/5169754).\n\n NOI Charges & Service Fees Calculator\n Loan Amou
45d agoEzDocsreceivable_created{'expected': 35510.0}
45d agoEzDocsfee_notes{'notes': ['branch quotes DHC Rs.300 only; service fee Rs.1,500 not shown in its mail (its DHC is Rs.300; desk floor is Rs.320 — Rs.20 policy margin)']}
45d agoEzDocsfee_mismatch_with_bank{'differences': ['total payable: bank says Rs.6,226,558, computed Rs.35,500 (difference Rs.6,191,058)']}
45d agoEzDocsamount_set_from_mail_instruction{'now': 6226558.0, 'was': None, 'phrase': 'Total Loan Mat : 6226558.'}
45d agoEzDocsmail_instruction_understood{'amount': 6226558.0, 'phrase': 'Total Loan Mat : 6226558.', 'reason': 'Total Loan Mat', 'instructions': [], 'urgent_disbursement': False}
45d agoEzDocsintake_table_parsed{'case_type_raw': 'Builder purchase&nbsp;', 'bank_stated_fees': '{"bank_dhc": 300.0, "bank_total": 6226558.0}'}

Case diary the case’s history — what happened, newest day first

Papers
4 still needed for the challan
Sanction Letter, Applicant's Aadhaar Card, Applicant's PAN Card, Payment Screenshot with UTR
Money
₹17,490 to come
No screenshot and no credit yet.
Challan & filing
Index II pending
Waiting on the government.
Next — whose move
The government
Index II
For you to check: Bank put the loan amount in a fee row — see Facts. The work is done — our fee of ₹17,490 is still not in our account. Chase the branch for it.
26 Sep2 things
EzDocs took 1 step of its own this day (reading, checking, tidying) — the technical record is under Details & records
07:21
EzDocs took 1 step of its own this day (reading, checking, tidying) — the technical record is under Details & records
00:25
15 Sep5 things — 5 steps
EzDocs read the whole trail as one conversation — where the case stands is on the page
20:35
EzDocs took 2 steps of its own this day (reading, checking, tidying) — the technical record is under Details & records
17:50
The e-filing copy (or the NOI team's words that it went) is on the case — the stage follows it
17:42
An old draft withdrew itself — its asks were already answered
17:41
Moved to 'challan paid' on the NOI team's own mail
The NOI team's own mail said the challan went — the case followed.
17:41
14 Sep3 things — 1 letter written · 2 steps
Nothing new to ask for — stayed quiet
10:01
Wrote the document chase mail — held, silent mode
NOI case NOI-2026-00431 — pending documents
10:00
An old draft withdrew itself — its asks were already answered
10:00
7 Sep2 things — 1 letter written · 1 step
Wrote the document chase mail — held, silent mode
NOI case NOI-2026-00431 — pending documents
10:00
An old draft withdrew itself — its asks were already answered
10:00
4 Sep2 things — 1 letter written · 1 step
Wrote the document chase mail — held, silent mode
NOI case NOI-2026-00431 — pending documents
10:00
An old draft withdrew itself — its asks were already answered
10:00
1 Sep2 things — 1 document received · 1 letter written
Wrote the document chase mail — held, silent mode
RE: Re[2]: Sanction condition in case Applicant Name NILIMA PRAVIN WAYDANDE Loan Number HOU/PUN/0726/5169754 a
20:57
Received: other
image001.jpg
20:57
31 Aug5 things — 3 letters written · 1 caution · 1 step
Wrote the document chase mail — held, silent mode
RE: Re[2]: Sanction condition in case Applicant Name NILIMA PRAVIN WAYDANDE Loan Number HOU/PUN/0726/5169754 a
11:21
Wrote the fee quote mail — held, silent mode
RE: Re[2]: Sanction condition in case Applicant Name NILIMA PRAVIN WAYDANDE Loan Number HOU/PUN/0726/5169754 a
11:21
The branch's own fee working disagrees with the law
11:21
EzDocs took 1 step of its own this day (reading, checking, tidying) — the technical record is under Details & records
11:21
Case opened from the branch's mail
11:21
Older days stay folded — open one to read it. The mails themselves are in the thread above; Abhijit's technical record is under Details & records.
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