This case was already running before the app began watching on 1 Sep. Earlier mails, documents, challans and payments may be on the Gmail thread but not yet inside the app — so “nothing received” or “no challan yet” here can be wrong. Treat it as an older case and check the Gmail thread. The app is fully reliable for FRESH cases (first mail on or after 1 Sep).
the challan is done — these are for the IGR filing / KYC
why?
Day by day — every step and who held it
Next step
Nothing — this case is done
Index II shared with the branch and the case is closed.
Where this case stands — the whole trailread by EzDocs as one conversation
Do things the NOI team's work on a case, in order — come here when the Next step above points here: upload the paid challan, mark it Filed, share the e-filing copy, take the bank's approval, or fix a detail
Pay on GRAS — the NOI Co-pilot box there fills the form from the case number, and the full walkthrough with the exact figures appears at the top of this page the moment everything is clear (documents in, money verified). EzDocs reads the GRN off the uploaded PDF, re-checks every figure and name, and writes the bank mail. (If the direct page complains, start at gras.mahakosh.gov.in and click through.) The challan, as it will be typed — the GRAS form with the papers beside it; correct a box there when a paper says otherwise.
then switch to the e-filing tab you are already logged into — the next page there fills by itself. One e-filing tab only: the portal keeps one session per login, so a second tab (or the front page again) logs the first out. Not logged in yet today? open the portal (its front page logs you in afresh — and logs out any other e-filing tab).
The NOI Co-pilot creates the token from the Date of Mortgage, opens each page in the portal's own order and fills it, checked by EzDocs. Press this the moment you submit — the branch hears the NOI team's own words: “filed on the IGR site, once deface we will share with you”.
When the eFilingDoc… PDF is in hand — the token is read from the file and the branch mail is written. The DHC's PRN is read off the same copy.
These two banks approve the draft filing before submission — share the screenshot, they approve with one click, no mail round-trips.
No snip shared yet. Upload the draft e-filing screenshot below — the bank gets a one-click approval link instead of an email round-trip.
Uploading composes the approval mail to the bank (held on Draft mails until a person presses Send). Re-uploading replaces the snip and re-opens the decision on the SAME link.
Filing record (attempts, GRN, token)
| Attempt | GRN | Token | Status | Submitted |
|---|---|---|---|---|
| #1 principal | MH008993892202627E | — | pending |
Fix something every change is recorded with your name
Usually Aradhana Mam's press — after seeing the credit with her own eyes (bank SMS or statement). The case then moves towards the challan on its own.
Undo a verification — for a wrong press; it goes on the record and the case is re-thought at once
Advanced — move the case by hand (ask Abhijit first)
Normally the case moves itself when documents and money arrive — this override is for the rare day it is stuck wrong.
The reply EzDocs wrote on this thread — yours to edit; nothing leaves until you press Send.
No draft is waiting on this case. EzDocs writes one the moment the case needs a mail — a chase, the fee, the challan, the e-filing copy — and it waits here for your Send. All drafts → · Write a reply on Mails & papers →
The conversation, word for word — attachments open on click. Mail thread, oldest first.
This thread was already running before the app started — the mails below are the part the app has read; earlier mails are on Gmail. The oldest here is where the app joined, NOT where the case began. Search on the Cases page finds any words written below.
📑 Open mails & papers — each mail beside its papers, ← → the next paper04 Sep, 15:03 · 41d ago THE APP JOINED HERE — earlier mails are on Gmail
Please find attached RR and sale deed; kindly provide NOI.
earlier mails quoted below
11 Sep, 13:54 · 34d ago
TEAM,
PFA: Downloaded e-filing for your reference..
*Regards,*
*NOI Coordinator (PNB)*
*ThinkBigz*
*M:-8097244974*
earlier mails quoted below
15 Sep, 12:22 · 30d ago
TEAM,
PFA NOI INDEX 2 FOR CASE CLOSURE.
*Regards,*
*NOI Coordinator (PNB)*
*ThinkBigz*
*M:-8097244974*
On Fri, 11 Sept 2026 at 13:54, THINKBIGZ NOI <pnb.noifilling@gmail.com>
wrote:
earlier mails quoted below
Every file the branch sent, and what EzDocs read it as. Click a filename to open the file itself. A wrong label? Fix it at the bottom — the checklist and the next mail follow your fix.
| Document | File — click to open | Status | When |
|---|---|---|---|
| Sale deed+ A challan whose owner could not be read — not counted until a person says inside | RR and sale deed - Sunita Rao.pdf | filed | 41d ago |
| Selfie / photo | Photo Mrs. Sunita Rao.jpg | filed | 41d ago |
| Paid challan (GRAS) | SUNITA SURESH RAO EchallanMH008993892202627E.pdf | filed | 41d ago |
a label is wrong? open the file above, then correct it here
The checklist and the next mail follow the corrected label. Recorded with your name.
Details & records the money working, the property exactly as it will be filed, the people, and what was read from each document
The records come first. The Property card below is the one to check before filing day.
Payment
₹25,360
VERIFIED — money received
—
3 Sep 17:35:16
4 Sep 15:18:42
Fee working (ours)
| Stamp duty | Filing fee | DHC | Our service fee | Total |
|---|---|---|---|---|
| ₹8,830 | ₹14,710 | ₹320 | ₹1,500 | ₹25,360 |
why?
Property (must be perfect)
No property read yet — it fills itself from the sanction letter, the legal report, the technical report, the mail, or the Index II.Parties
| Role | Name | PAN | Aadhaar |
|---|---|---|---|
| none extracted yet |
All mail records (for Abhijit — safe to ignore)
| Template | To | When |
|---|---|---|
| none yet |
What EzDocs read from each document — check anything marked in red
live_selfie
True
0.95
True
raw reading (for Abhijit)
{'kind': 'live_selfie', 'legible': True, 'confidence': 0.95, 'face_visible': True, 'quality_issue': None}MH008993892202627E
440016
23540.0
Stamp Duty and Registration Fee together
False
03006172026082500876
NAGPUR
NAGPUR
AWLXXXXXXL
RESIDENTIAL APARTMENT NO G-103, FIRST FLOOR, TOWER NO 07, ABHIMAN NIWAS, KH NO 119, MOUZA ISASANI
SUNITA SURESH RAO
HGN_HINGNA SUB REGISTRAR
PUNJAB NATIONAL BANK
PAN2=AAACP3682N~SecondPartyName=PNB HOUSING FINANCE LTD~CA=2940000
{'amount': 8830.0, 'head_code': '0030046401', 'description': 'Stamp Duty'}, {'amount': 14710.0, 'head_code': '0030063301', 'description': 'Registration Fee'}
XXXXXX4292
25/08/2026-14:55:48
PATWARI HALKA NO 46, HINGNA, NAGPUR, MAHARASHTRA
AAACP3682N
PNB HOUSING FINANCE LTD
2940000
raw reading (for Abhijit)
{'grn': 'MH008993892202627E', 'pin': '440016', 'total': 23540.0, 'article': 'Stamp Duty and Registration Fee together', 'defaced': False, 'bank_cin': '03006172026082500876', 'district': 'NAGPUR', 'area_city': 'NAGPUR', 'payer_pan': 'AWLXXXXXXL', 'flat_block': 'RESIDENTIAL APARTMENT NO G-103, FIRST FLOOR, TOWER NO 07, ABHIMAN NIWAS, KH NO 119, MOUZA ISASANI', 'payer_name': 'SUNITA SURESH RAO', 'sro_office': 'HGN_HINGNA SUB REGISTRAR', 'paying_bank': 'PUNJAB NATIONAL BANK', 'remarks_raw': 'PAN2=AAACP3682N~SecondPartyName=PNB HOUSING FINANCE LTD~CA=2940000', 'scheme_rows': [{'amount': 8830.0, 'head_code': '0030046401', 'description': 'Stamp Duty'}, {'amount': 14710.0, 'head_code': '0030063301', 'description': 'Registration Fee'}], 'payer_mobile': 'XXXXXX4292', 'payment_date': '25/08/2026-14:55:48', 'road_locality': 'PATWARI HALKA NO 46, HINGNA, NAGPUR, MAHARASHTRA', 'second_party_pan': 'AAACP3682N', 'second_party_name': 'PNB HOUSING FINANCE LTD', 'consideration_amount': '2940000'}MH009221164202627P
440001
29200.0
True
Nagpur
ISASANI, Nagpur
Apartment G-103, First Floor, Tower No. 07
Sunita Suresh Rao
Joint Sub-Registrar Nagpur No. 5
STATE BANK OF INDIA
{'amount': 29200.0, 'head_code': None, 'description': 'Registration Fee'}
XXXXXX6330
02/09/2026
True
ABHIMAN NIWAS
AABCS9753Q
SHRADHA REALTY LIMITED
2914000
raw reading (for Abhijit)
{'grn': 'MH009221164202627P', 'pin': '440001', 'total': 29200.0, 'article': None, 'defaced': True, 'bank_cin': None, 'district': 'Nagpur', 'area_city': 'ISASANI, Nagpur', 'payer_pan': None, 'flat_block': 'Apartment G-103, First Floor, Tower No. 07', 'payer_name': 'Sunita Suresh Rao', 'sro_office': 'Joint Sub-Registrar Nagpur No. 5', 'paying_bank': 'STATE BANK OF INDIA', 'remarks_raw': None, 'scheme_rows': [{'amount': 29200.0, 'head_code': None, 'description': 'Registration Fee'}], 'payer_mobile': 'XXXXXX6330', 'payment_date': '02/09/2026', 'inner_challan': True, 'road_locality': 'ABHIMAN NIWAS', 'second_party_pan': 'AABCS9753Q', 'second_party_name': 'SHRADHA REALTY LIMITED', 'consideration_amount': '2914000'}Technical record (for Abhijit — safe to ignore)
| 16d ago | EzDocs | lesson456 | {'why': 'the team paid this challan by hand — where are the figures and the payer it carries printed?', 'form': 'challan', 'lessons': [{'box': 'Payer PAN', 'words': 'Payer PAN: the team typed AWxxxxxxXL — no paper on the |
| 19d ago | EzDocs | mail_read_as_shown | {'why': "the mail's plain-text copy carried words the mail itself does not show (a template's words the branch took out, hidden or struck-out text). The mail is what it shows: its text on the case is now the shown copy", |
| 20d ago | EzDocs | challan_other_case_checked | {'why': "the same borrower's other loans do not carry this challan's figure", 'doc_id': 'd1fad666-55d4-4462-b8da-e2d0f7668d89'} |
| 30d ago | EzDocs | closed_from_desk_words | {'why': "the NOI team's own mail on this thread says the Index II was already shared — an old, finished case; any waiting chase was withdrawn"} |
| 30d ago | EzDocs | trail_read | {'why': 'the model read the whole trail as one conversation; what it says is shown on the case — the stage still moves by the papers and the checked per-mail facts', 'done': ['documents', 'fee_paid', 'index2_sent', 'file |
| 30d ago | EzDocs | trail_read | {'why': 'the model read the whole trail as one conversation; what it says is shown on the case — the stage still moves by the papers and the checked per-mail facts', 'done': ['documents', 'index2_sent', 'filed', 'efiling |
| 30d ago | EzDocs | challan_verified_against_case | {'grn': 'MH008993892202627E', 'why': "the old 'does not match' note came from an earlier reading's rules (a head name read as the article, or a split pair); checked again with today's rules it matches — the note is closed |
| 31d ago | EzDocs | efiling_found_on_case | {'now': 'AWAITING_INDEX2', 'was': 'CHALLAN_PAID', 'why': 'the paper is the fact and the stage follows it — the case was standing at an earlier step than the people working it. The money is untouched by this.', 'trigger': |
| 31d ago | EzDocs | challan_unsure | {'why': 'no second party, article or matching total could be read', 'file': 'RR and sale deed - Sunita Rao.pdf', 'note': 'whose challan this is could not be read — it does not count until a person says; open the file', ' |
| 31d ago | EzDocs | challan_identity | {'why': 'no second party, article or matching total could be read', 'file': 'RR and sale deed - Sunita Rao.pdf', 'inner': True, 'doc_id': '493168fc-0d53-406f-b4e9-208275669883', 'answer': 'unknown'} |
| 34d ago | EzDocs | name_healed | {'why': 'the case had no name; its own documents/mails carried one', 'name': 'Rr Sunita Rao'} |
| 34d ago | EzDocs | name_from_filename | {'why': "no name in any mail or document reading — taken from an attachment's name; correct it on the case if wrong", 'name': 'Rr Sunita Rao', 'files': ['RR and sale deed - Sunita Rao.pdf', 'Photo Mrs. Sunita Rao.jpg', ' |
| 41d ago | EzDocs | extra_challan_scanned | {'found': 0} |
| 41d ago | EzDocs | challan_found_on_case | {'why': 'the challans on the case cover both heads — it belongs in the filing queue, whatever was still listed as missing'} |
| 41d ago | EzDocs | expectation_recorded_silently | {'why': 'the thread already holds a challan — no quote mail, but the figure is needed to judge the payment', 'note': 'no mail was written — this is only the figure every screenshot and credit SMS is checked against', 'exp |
| 41d ago | EzDocs | sms_matched_late | {'ref': 'AXNGG24613449507', 'why': 'this credit had arrived before the case could be matched (no bill yet, or the screenshot came later) — matched now on the same evidence as a live SMS', 'amount': 25320.0, 'method': 'am |
| 41d ago | EzDocs | payment_verified | {'utr': 'AXNGG24613449507', 'why': "paid ₹25,320, ₹40 under our ask of ₹25,360 — a figure at or above the real calculation of ₹23,820 (government + DHC + our fee) — the rest is we's buffer; accepted as full", 'delt |
| 41d ago | EzDocs | receivable_created | {'expected': 25360.0} |
| 41d ago | EzDocs | challan_mismatch | {'file': 'SUNITA SURESH RAO EchallanMH008993892202627E.pdf', 'problems': ["article code reads 'Stamp Duty and Registrat' — an NOI files under 6(1) Agreement Relating to Deposit of Title Deed"]} |
| 41d ago | EzDocs | challan_extracted | {'grn': 'MH008993892202627E', 'heads': ['0030046401', '0030063301'], 'total': 23540.0} |
| 41d ago | EzDocs | document_received | {'file': 'SUNITA SURESH RAO EchallanMH008993892202627E.pdf', 'doc_type': 'challan', 'confidence': 0.9} |
| 41d ago | EzDocs | selfie_accepted | {'kind': 'live_selfie', 'doc_id': '961a8760-a0b1-4dee-8f4d-8651ffc25944', 'confidence': 0.95} |
| 41d ago | EzDocs | document_received | {'file': 'Photo Mrs. Sunita Rao.jpg', 'doc_type': 'selfie', 'confidence': 1.0} |
| 41d ago | EzDocs | document_received | {'file': 'RR and sale deed - Sunita Rao.pdf', 'doc_type': 'sale_deed', 'confidence': 1.0, 'also_inside': ['challan']} |
| 41d ago | EzDocs | amount_set_from_mail_instruction | {'now': 2940000.0, 'was': None, 'phrase': 'Total loan amount is Rs. 29.40 lacs'} |
| 41d ago | EzDocs | mail_instruction_understood | {'amount': 2940000.0, 'phrase': 'Total loan amount is Rs. 29.40 lacs', 'reason': None, 'instructions': [], 'urgent_disbursement': False} |
| 41d ago | EzDocs | case_created | {'lan': 'HOU/NAG/0526/5099867', 'bank': 'PNB_HFL', 'thread_id': '1a018fac95aa7af6'} |