Cases / NOI-2026-00344

Transaction Details

LAN NHL/KOP/0726/5159563 Needs documents · waiting on the branch Send the draft 1 All documents Mails & papers 6

Mail in

Documents

Payment

Challan

Filing

E-filing

Index II

⏳ Older case — the app joined this thread mid-stream.
This case was already running before the app began watching on 1 Sep. Earlier mails, documents, challans and payments may be on the Gmail thread but not yet inside the app — so “nothing received” or “no challan yet” here can be wrong. Treat it as an older case and check the Gmail thread. The app is fully reliable for FRESH cases (first mail on or after 1 Sep).

Papers for the challan6 still to come

1 of 7 in hand.
everything the challan needs, and where each one stands

Still needed for the challan: Sanction Letter, Applicant's Aadhaar Card, Applicant's PAN Card, the property address — no file carries it; ask the branch for the technical report

For the e-filing visit later (not for the challan): Applicant's Selfie / Photo, Index II copy / Title document

✓Payment screenshot — shows ₹33,310; money not verified yetopen

Sanction Letter — still needed

Applicant's Aadhaar Card — still needed

Applicant's PAN Card — still needed

Property address — no document on file carries it; ask the branch for the technical report or Index II

Applicant's Selfie / Photo — for the e-filing visit later

Index II copy / Title document — for the e-filing visit later

Aadhaar and PAN come before the challan: the NOI team checks the name is the same on both.

All files (4)A label is wrong? Fix it under All documents.

Moneynot worked out yet

No fee computed yet — it appears the moment the loan amount is known.

See the full workingevery row, and the property

Time takennot shown to the bank

Challan —not made yet

Index II —not yet

the NOI team 2 d 19 hthe branch 54 d 3 htotal 56 d 22 h so far

Now with the branch — waiting for your documents

since 30 Aug 14:19 — 46 d 4 h of working time

Day by day — every step and who held it

19 Aug 19:41Your branch's mail

27 Aug 18:40Papers from your branch+7 d 22 h · the branch

30 Aug 14:19Papers read+2 d 19 h · the NOI team

Case facts

Bank

PNB_HFL

Loan amount

—

Loan account no.

NHL/KOP/0726/5159563

Bank’s own ref

—

Kind of case — the amount follows this

0.3% only / top-up: the branch asks for the 0.3% challan alone (a top-up, or a stand-alone 0.3% challan) — the stamp duty and ₹100, nothing is filed. Change this and the amount re-works itself.

Who paid the challan

The ask carries the stamp duty and registration fee we will pay on GRAS. If their own vendor already paid the challans, switch this — the ask re-works to our fee alone.

Open the filing pack all the challan needs

Next step

Waiting on the branch

Outstanding: Sanction Letter, Applicant's Aadhaar Card, Applicant's PAN Card. EzDocs has asked — nothing to do here unless you want to phone the branch.

Where this case stands — the whole trailread by EzDocs as one conversation

This case involved a refund request for a wrongly sent payment. The refund has been successfully processed and confirmed, concluding the matter.

the history says the next move is with no one — the case is finished — null

read over 6 mail(s), last mail 2026-08-29 · read 29d ago · what EzDocs says informs the page; the step moves by the papers and the checked facts

Do things the NOI team's work on a case, in order — come here when the Next step above points here: upload the paid challan, mark it Filed, share the e-filing copy, take the bank's approval, or fix a detail

1Pay the challan on GRAS, then upload it here

Pay on GRAS — the NOI Co-pilot box there fills the form from the case number, and the full walkthrough with the exact figures appears at the top of this page the moment everything is clear (documents in, money verified). EzDocs reads the GRN off the uploaded PDF, re-checks every figure and name, and writes the bank mail. (If the direct page complains, start at gras.mahakosh.gov.in and click through.) The challan, as it will be typed — the GRAS form with the papers beside it; correct a box there when a paper says otherwise.

2File the NOI on the IGR site, then tell the branch

then switch to the e-filing tab you are already logged into — the next page there fills by itself. One e-filing tab only: the portal keeps one session per login, so a second tab (or the front page again) logs the first out. Not logged in yet today? open the portal (its front page logs you in afresh — and logs out any other e-filing tab).
The NOI Co-pilot creates the token from the Date of Mortgage, opens each page in the portal's own order and fills it, checked by EzDocs. Press this the moment you submit — the branch hears the NOI team's own words: “filed on the IGR site, once deface we will share with you”.

3Send the downloaded e-filing copy

When the eFilingDoc… PDF is in hand — the token is read from the file and the branch mail is written. The DHC's PRN is read off the same copy.

DHC PRN — not on the case yet: it is read off the filed e-filing copy, or type it from the DHC receipt

4Bank approval snip (Sammaan & Hinduja only)

These two banks approve the draft filing before submission — share the screenshot, they approve with one click, no mail round-trips.

No snip shared yet. Upload the draft e-filing screenshot below — the bank gets a one-click approval link instead of an email round-trip.

Uploading composes the approval mail to the bank (held on Draft mails until a person presses Send). Re-uploading replaces the snip and re-opens the decision on the SAME link.

Filing record (attempts, GRN, token)

Attempt	GRN	Token	Status	Submitted
no filing yet

Open filing pack →

Fix something every change is recorded with your name

Where did you see the money? One tap is the same record, in your name:

Usually Aradhana Mam's press — after seeing the credit with her own eyes (bank SMS or statement). The case then moves towards the challan on its own.

Advanced — move the case by hand (ask Abhijit first)

Normally the case moves itself when documents and money arrive — this override is for the rare day it is stuck wrong.

The reply EzDocs wrote on this thread — yours to edit; nothing leaves until you press Send. Your own words, or a paper of the case with it? Reply on Mails & papers →

DRAFT — written by EzDocs, not sent

NOI case NOI-2026-00344 — pending documents

how it will look to the branch

Dear Team,

With reference to the captioned case (LAN: NHL/KOP/0726/5159563), the following is pending from your end:

Sanction Letter — not received yet
Applicant's Aadhaar Card — not received yet
Applicant's PAN Card — not received yet

Already received with thanks, no need to resend:

Payment Screenshot with UTR

These are needed for the GRAS challan; the challan is what your disbursement waits on, so it helps to send them together.

Kindly share the above on this same email thread. The NOI filing timeline (30 days from the date of mortgage) applies, so early documents help us protect it.

Regards,
NOI Coordinator (PNB)
ThinkBigz
M:-8097244974

open on Draft mails instead

The letter is yours to edit right here. The subject can't change — that keeps the reply on the bank's thread. Edits are kept in the record with your name.

The conversation, word for word — attachments open on click. Mail thread, oldest first.

This thread was already running before the app started — the mails below are the part the app has read; earlier mails are on Gmail. The oldest here is where the app joined, NOT where the case began. Search on the Cases page finds any words written below.

📑 Open mails & papers — each mail beside its papers, ← → the next paper

SS sambhaji.shelake@phfl.com phfl.com
19 Aug, 19:41 · 56d ago THE APP JOINED HERE — earlier mails are on Gmail

Refund the amount to customer in case: NHL/KOP/0726/5159563-PRADNESH VINAYAK ADSULE

📎 IDFCFIRSTBankstatement_10169611527_1117470 ↗📎 IMG-20260728-WA0024.jpg ↗📎 Transaction_details_28-Jul-2026.pdf ↗

Dear Team,

please Refund the amount to customer as there is wrongly send payment. attach screen shot of payment. please repayment to IDFC bank Account which is Attached to mail.

REGARDS SAMBHAJI SHELAKE

🤖 read: asks for a correction; says the fee is paid ✓; documents attached; note: Refund the amount to customer as there is wrongly send payment. — “wrongly send payment”

3 more mails in between — open

OL The NOI teamTYPED IN GMAIL
19 Aug, 20:16 · 56d ago

Dear Team,

We will refund in 4 to 5 working days..

Regards, NOI Coordinator (PNB) ThinkBigz M:-8097244974

earlier mails quoted below

On Wed, 19 Aug 2026 at 19:51, Sambhaji Bhimrao Shelake < sambhaji.shelake@phfl.com > wrote: 
 Dear Team, please Refund the amount to customer as there is wrongly send payment. attach screen shot of payment. please repayment to IDFC bank Account which is Attached to mail. REGARDS ​ SAMBHAJI SHELAKE 

 

Dear Team,

We will refund in 4 to 5 working days..

*Regards,*

*NOI Coordinator (PNB)*
*ThinkBigz*
*M:-8097244974*

On Wed, 19 Aug 2026 at 19:51, Sambhaji Bhimrao Shelake <
sambhaji.shelake@phfl.com> wrote:

Dear Team,
 please Refund the amount to customer as there is
wrongly send payment. attach screen shot of payment. please repayment to
IDFC bank Account which is Attached to mail.

*REGARDS*
*​*
*SAMBHAJI SHELAKE*

🤖 read: The NOI team states they will refund the amount within 4 to 5 working days.

SS sambhaji.shelake@phfl.com phfl.com
25 Aug, 11:29 · 51d ago

Re[2]: Refund the amount to customer in case: NHL/KOP/0726/5159563-PRADNESH VINAYAK ADSULE

Dear Team please complete Refund process

earlier mails quoted below

----- Original Message ----- From: THINKBIGZ NOI (pnb.noifilling@gmail.com) Date: 08/19/26 20:18 To: Sambhaji Bhimrao Shelake (sambhaji.shelake@phfl.com) Cc: Sandeep Karade (sandeep.karade@pnbhousing.com) Subject: Re: Refund the amount to customer in case: NHL/KOP/0726/5159563-PRADNESH VINAYAK ADSULE Exercise Secured by Check Point Dear Team, We will refund in 4 to 5 working days.. Regards, NOI Coordinator (PNB) ThinkBigz M:-8097244974 On Wed, 19 Aug 2026 at 19:51, Sambhaji Bhimrao Shelake < sambhaji.shelake@phfl.com > wrote: Dear Team,                     please Refund the amount to customer as there is wrongly send payment. attach screen shot of payment. please repayment to IDFC bank Account which is Attached to mail. REGARDS ​ SAMBHAJI SHELAKE

🤖 read: asks for a correction; note: Request to complete a refund process. — “Dear Team please complete Refund process”

SS sambhaji.shelake@phfl.com phfl.com
27 Aug, 18:39 · 48d ago

Re[3]: Refund the amount to customer in case: NHL/KOP/0726/5159563-PRADNESH VINAYAK ADSULE

Dear Team

please PFA CHEQUE OF CUSTOMER

earlier mails quoted below

From: Sambhaji Bhimrao Shelake (sambhaji.shelake@phfl.com)
Date: 08/25/26 11:38
To: THINKBIGZ NOI (pnb.noifilling@gmail.com)
Cc: Sandeep Karade (sandeep.karade@pnbhousing.com)
Subject: Re[2]: Refund the amount to customer in case: NHL/KOP/0726/5159563-PRADNESH VINAYAK ADSULE

Dear Team
please complete Refund process

​

From: THINKBIGZ NOI (pnb.noifilling@gmail.com)
Date: 08/19/26 20:18
To: Sambhaji Bhimrao Shelake (sambhaji.shelake@phfl.com)
Cc: Sandeep Karade (sandeep.karade@pnbhousing.com)
Subject: Re: Refund the amount to customer in case: NHL/KOP/0726/5159563-PRADNESH VINAYAK ADSULE

 Exercise Secured by Check Point

Dear Team,

We will refund in 4 to 5 working days..

Regards, NOI Coordinator (PNB)

ThinkBigz
M:-8097244974

On Wed, 19 Aug 2026 at 19:51, Sambhaji Bhimrao Shelake < sambhaji.shelake@phfl.com > wrote:
Dear Team,
please Refund the amount to customer as there is wrongly send payment. attach screen shot of payment. please repayment to IDFC bank Account which is Attached to mail.

REGARDS
​

SAMBHAJI SHELAKE

🤖 read: documents attached; note: Providing a cheque for customer refund.

SS sambhaji.shelake@phfl.com phfl.com
27 Aug, 18:40 · 48d ago

Re[4]: Refund the amount to customer in case: NHL/KOP/0726/5159563-PRADNESH VINAYAK ADSULE

📎 IMG-20260825-WA0044.jpg ↗

Dear team

pfa

From: Sambhaji Bhimrao Shelake (sambhaji.shelake@phfl.com)

Date: 08/27/26 18:48

To: THINKBIGZ NOI (pnb.noifilling@gmail.com)

Cc: Sandeep Karade (sandeep.karade@pnbhousing.com)

Subject:Re[3]: Refund the amount to customer in case: NHL/KOP/0726/5159563-PRADNESH VINAYAK ADSULE

Dear Team

please PFA CHEQUE OF CUSTOMER

From: Sambhaji Bhimrao Shelake (sambhaji.shelake@phfl.com)

Date: 08/25/26 11:38

To: THINKBIGZ NOI (pnb.noifilling@gmail.com)

Cc: Sandeep Karade (sandeep.karade@pnbhousing.com)

Subject:Re[2]: Refund the amount to customer in case: NHL/KOP/0726/5159563-PRADNESH VINAYAK ADSULE

Dear Team

please complete Refund process

From: THINKBIGZ NOI (pnb.noifilling@gmail.com)

Date: 08/19/26 20:18

To: Sambhaji Bhimrao Shelake (sambhaji.shelake@phfl.com)

Cc: Sandeep Karade (sandeep.karade@pnbhousing.com)

Subject:Re: Refund the amount to customer in case: NHL/KOP/0726/5159563-PRADNESH VINAYAK ADSULE

ExerciseSecured by Check Point

Dear Team,

We will refund in 4 to 5 working days..

Regards, NOI Coordinator (PNB)

ThinkBigz
M:-8097244974

On Wed, 19 Aug 2026 at 19:51, Sambhaji Bhimrao Shelake < sambhaji.shelake@phfl.com > wrote:
Dear Team,
please Refund the amount to customer as there is wrongly send payment. attach screen shot of payment. please repayment to IDFC bank Account which is Attached to mail.

REGARDS
​

SAMBHAJI SHELAKE

🤖 read: documents attached

OL The NOI teamTYPED IN GMAIL
29 Aug, 20:49 · 46d ago

Dear Team,

Refund Done..

Regards, NOI Coordinator (PNB) ThinkBigz M:- 8097244974

earlier mails quoted below

On Thu, 27 Aug 2026 at 18:49, Sambhaji Bhimrao Shelake < sambhaji.shelake@phfl.com > wrote: 
 Dear team pfa ​ ----- Original Message ----- From: Sambhaji Bhimrao Shelake (sambhaji.shelake@phfl.com) Date: 08/27/26 18:48 To: THINKBIGZ NOI (pnb.noifilling@gmail.com) Cc: Sandeep Karade (sandeep.karade@pnbhousing.com) Subject: Re[3]: Refund the amount to customer in case: NHL/KOP/0726/5159563-PRADNESH VINAYAK ADSULE Dear Team please PFA CHEQUE OF CUSTOMER ​ ----- Original Message ----- From: Sambhaji Bhimrao Shelake (sambhaji.shelake@phfl.com) Date: 08/25/26 11:38 To: THINKBIGZ NOI (pnb.noifilling@gmail.com) Cc: Sandeep Karade (sandeep.karade@pnbhousing.com) Subject: Re[2]: Refund the amount to customer in case: NHL/KOP/0726/5159563-PRADNESH VINAYAK ADSULE Dear Team please complete Refund process ​ ----- Original Message ----- From: THINKBIGZ NOI (pnb.noifilling@gmail.com) Date: 08/19/26 20:18 To: Sambhaji Bhimrao Shelake (sambhaji.shelake@phfl.com) Cc: Sandeep Karade (sandeep.karade@pnbhousing.com) Subject: Re: Refund the amount to customer in case: NHL/KOP/0726/5159563-PRADNESH VINAYAK ADSULE Exercise Secured by Check Point Dear Team, We will refund in 4 to 5 working days.. Regards, NOI Coordinator (PNB) ThinkBigz M:- 8097244974 On Wed, 19 Aug 2026 at 19:51, Sambhaji Bhimrao Shelake < sambhaji.shelake@phfl.com > wrote: Dear Team, please Refund the amount to customer as there is wrongly send payment. attach screen shot of payment. please repayment to IDFC bank Account which is Attached to mail. REGARDS ​ SAMBHAJI SHELAKE 

Dear Team,

Refund Done..

*Regards,*

*NOI Coordinator (PNB)*
*ThinkBigz*
*M:-8097244974 <(809)%20724-4974>*

On Thu, 27 Aug 2026 at 18:49, Sambhaji Bhimrao Shelake <
sambhaji.shelake@phfl.com> wrote:

Dear team

pfa
​

----- Original Message -----
------------------------------
From: Sambhaji Bhimrao Shelake (sambhaji.shelake@phfl.com)
Date: 08/27/26 18:48
To: THINKBIGZ NOI (pnb.noifilling@gmail.com)
Cc: Sandeep Karade (sandeep.karade@pnbhousing.com)
Subject: Re[3]: Refund the amount to customer in case:
NHL/KOP/0726/5159563-PRADNESH VINAYAK ADSULE

Dear Team
 please PFA CHEQUE OF CUSTOMER

​

----- Original Message -----
------------------------------
From: Sambhaji Bhimrao Shelake (sambhaji.shelake@phfl.com)
Date: 08/25/26 11:38
To: THINKBIGZ NOI (pnb.noifilling@gmail.com)
Cc: Sandeep Karade (sandeep.karade@pnbhousing.com)
Subject: Re[2]: Refund the amount to customer in case:
NHL/KOP/0726/5159563-PRADNESH VINAYAK ADSULE

Dear Team
 please complete Refund process

​

----- Original Message -----
------------------------------
From: THINKBIGZ NOI (pnb.noifilling@gmail.com)
Date: 08/19/26 20:18
To: Sambhaji Bhimrao Shelake (sambhaji.shelake@phfl.com)
Cc: Sandeep Karade (sandeep.karade@pnbhousing.com)
Subject: Re: Refund the amount to customer in case:
NHL/KOP/0726/5159563-PRADNESH VINAYAK ADSULE

 Secured by Check Point
Dear Team,

We will refund in 4 to 5 working days..

*Regards,*

*NOI Coordinator (PNB)*
*ThinkBigz*
*M:-8097244974 <(809)%20724-4974>*

On Wed, 19 Aug 2026 at 19:51, Sambhaji Bhimrao Shelake <
sambhaji.shelake@phfl.com> wrote:

> Dear Team,
> please Refund the amount to customer as there is
> wrongly send payment. attach screen shot of payment. please repayment to
> IDFC bank Account which is Attached to mail.
>
> *REGARDS*
> *​*
> *SAMBHAJI SHELAKE*
>
>

🤖 read: The NOI team confirms that the refund has been processed.

Every file the branch sent, and what EzDocs read it as. Click a filename to open the file itself. A wrong label? Fix it at the bottom — the checklist and the next mail follow your fix.

Still needed for the challan: Sanction Letter, Applicant's Aadhaar Card, Applicant's PAN Card, the property address — no file carries it; ask the branch for the technical report

For the e-filing visit later (not for the challan): Applicant's Selfie / Photo, Index II copy / Title document

Document	File — click to open	Status	When
Other	IDFCFIRSTBankstatement_10169611527_111747005(1)_1.pdf	filed	46d ago
Payment screenshot	IMG-20260728-WA0024.jpg	filed	46d ago
Payment screenshot	Transaction_details_28-Jul-2026.pdf	filed	46d ago
Other	IMG-20260825-WA0044.jpg	filed	46d ago

a label is wrong? open the file above, then correct it here

The checklist and the next mail follow the corrected label. Recorded with your name.

Details & records the money working, the property exactly as it will be filed, the people, and what was read from each document

The records come first. The Property card below is the one to check before filing day.

Payment

We need (our working)
—

Screenshot claims
₹33,310

Where it stands
not verified — no credit seen

Screenshot ₹33,310 — verified by itself the moment the bank credit is heard.

Paid by GPay at 2026-07-28 — verified when Google's NEFT lands in the PNB account (within hours).

Fee working (ours)

No fee computed yet — it appears the moment the loan amount is known.

Property (must be perfect)

No property read yet — it fills itself from the sanction letter, the legal report, the technical report, the mail, or the Index II.

Parties

Role	Name	PAN	Aadhaar
none extracted yet

All mail records (for Abhijit — safe to ignore)

2 mail(s) written and held — read and send them on Draft mails.

Template	To	When
document chase	sambhaji.shelake@phfl.com	46d ago
document chase	sambhaji.shelake@phfl.com	43d ago
document chase	sambhaji.shelake@phfl.com	40d ago
document chase	sambhaji.shelake@phfl.com	37d ago
document chase	sambhaji.shelake@phfl.com	31d ago

What EzDocs read from each document — check anything marked in red

Payment screenshot IMG-20260728-WA0024.jpg needs your check

utr
183356783755

amount
3000.0

method
UPI

payee upi
gpay-12210131817@okbizaxis

payee name
JAYASHREE MAHESH DHADANKAR

payer name
PRADNESH VINAYAK ADSULE

raw reading (for Abhijit)

{'utr': '183356783755', 'date': None, 'amount': 3000.0, 'method': 'UPI', 'payee_upi': 'gpay-12210131817@okbizaxis', 'payee_name': 'JAYASHREE MAHESH DHADANKAR', 'payer_name': 'PRADNESH VINAYAK ADSULE', 'debit_notification_text': None}

Payment screenshot Transaction_details_28-Jul-2026.pdf needs your check

utr
620927213146

date
2026-07-28

amount
30310.0

method
UPI

payee upi
9892834356m@pnb

payee name
Thinkbigz Initiative Private Limited

payer name
Mayuresha

raw reading (for Abhijit)

{'utr': '620927213146', 'date': '2026-07-28', 'amount': 30310.0, 'method': 'UPI', 'payee_upi': '9892834356m@pnb', 'payee_name': 'Thinkbigz Initiative Private Limited', 'payer_name': 'Mayuresha', 'debit_notification_text': None}

Other IDFCFIRSTBankstatement_10169611527_111747005(1)_1.pdf needs your check

payments inside
bank: IDFC FIRST Bank; kind: bank_statement; payments: []; rows_read: 2; account_last4: 11527; account_holder: Mr. Mayuresh Vinayak Adsule

raw reading (for Abhijit)

{'payments_inside': {'bank': 'IDFC FIRST Bank', 'kind': 'bank_statement', 'payments': [], 'rows_read': 2, 'account_last4': '11527', 'account_holder': 'Mr. Mayuresh Vinayak Adsule'}}

Other IMG-20260825-WA0044.jpg needs your check

payments inside
bank: IDFC FIRST Bank; kind: other; payments: []; rows_read: 0; account_last4: 1527; account_holder: MAYURESH VINAYAK ADSULE

raw reading (for Abhijit)

{'payments_inside': {'bank': 'IDFC FIRST Bank', 'kind': 'other', 'payments': [], 'rows_read': 0, 'account_last4': '1527', 'account_holder': 'MAYURESH VINAYAK ADSULE'}}

Payment screenshot Transaction_details_28-Jul-2026.pdf needs your check

payments inside
bank: IDFC FIRST Bank; kind: payment_screenshot; payments: [{'utr': '620927213146', 'date': '2026-07-28', 'page': 1, 'time': None, 'payee': 'Thinkbigz Initiative Private Limited', 'amount': 30310.0, 'direction': 'debit',

raw reading (for Abhijit)

{'payments_inside': {'bank': 'IDFC FIRST Bank', 'kind': 'payment_screenshot', 'payments': [{'utr': '620927213146', 'date': '2026-07-28', 'page': 1, 'time': None, 'payee': 'Thinkbigz Initiative Private Limited', 'amount': 30310.0, 'direction': 'debit', 'narration': 'UPI/DR/620927213146/THINKBIG/PUNB/9892834/Loan ch', 'proof_kind': 'success_screen'}], 'rows_read': 1, 'account_last4': '1527', 'account_holder': 'Mayuresha12@ptaxis'}}

Payment screenshot IMG-20260728-WA0024.jpg needs your check

payments inside
bank: BANK OF MAHARASHTRA; kind: payment_screenshot; payments: [{'utr': '183356783755', 'date': '2026-07-28', 'page': 1, 'time': '18:33', 'payee': 'okbizaxis', 'amount': 3000.0, 'direction': 'debit', 'narration': 'gpay-1

raw reading (for Abhijit)

{'payments_inside': {'bank': 'BANK OF MAHARASHTRA', 'kind': 'payment_screenshot', 'payments': [{'utr': '183356783755', 'date': '2026-07-28', 'page': 1, 'time': '18:33', 'payee': 'okbizaxis', 'amount': 3000.0, 'direction': 'debit', 'narration': 'gpay-12210131817@okbizaxis', 'proof_kind': 'success_screen'}], 'rows_read': 1, 'account_last4': '4674', 'account_holder': 'PRADNESH VINAYAK ADSULE'}}

Technical record (for Abhijit — safe to ignore)

19d ago	EzDocs	mail_read_as_shown	{'why': "the mail's plain-text copy carried words the mail itself does not show (a template's words the branch took out, hidden or struck-out text). The mail is what it shows: its text on the case is now the shown copy",
19d ago	EzDocs	mail_read_as_shown	{'why': "the mail's plain-text copy carried words the mail itself does not show (a template's words the branch took out, hidden or struck-out text). The mail is what it shows: its text on the case is now the shown copy",
22d ago	EzDocs	hidden_payment_scan	{'file': 'IMG-20260728-WA0024.jpg', 'kind': 'payment_screenshot', 'found': 1, 'doc_id': '86b2f897-6f2e-4781-84c0-157c5423ded5', 'fetched': True}
22d ago	EzDocs	payment_found_in_statement	{'why': "the branch's payment proof was not a screenshot — the payment to our account was found INSIDE this file and recorded as its claim; the bank's credit still decides (Waghmare, 01451)", 'file': 'IMG-20260728-WA0024
22d ago	EzDocs	claim_held_until_quote	{'utr': '183356783755', 'why': 'payment proof arrived before the case was quoted; held on the case and applied the moment the receivable exists', 'date': '2026-07-28', 'payee': 'okbizaxis', 'amount': 3000.0, 'payee_known
22d ago	EzDocs	hidden_payment_scan	{'file': 'Transaction_details_28-Jul-2026.pdf', 'kind': 'payment_screenshot', 'found': 1, 'doc_id': '49e1688e-e891-4197-9887-fe9a83f49886', 'fetched': True}
22d ago	EzDocs	payment_found_in_statement	{'why': "the branch's payment proof was not a screenshot — the payment to our account was found INSIDE this file and recorded as its claim; the bank's credit still decides (Waghmare, 01451)", 'file': 'Transaction_details
22d ago	EzDocs	claim_held_until_quote	{'utr': '620927213146', 'why': 'payment proof arrived before the case was quoted; held on the case and applied the moment the receivable exists', 'date': '2026-07-28', 'payee': 'Thinkbigz Initiative Private Limited', 'am
22d ago	EzDocs	hidden_payment_scan	{'file': 'IMG-20260825-WA0044.jpg', 'kind': 'other', 'found': 0, 'doc_id': 'fbfd1aa3-8e22-45e5-804c-d926e5aa93cc', 'fetched': True}
29d ago	EzDocs	trail_read	{'why': 'the model read the whole trail as one conversation; what it says is shown on the case — the stage still moves by the papers and the checked per-mail facts', 'done': [], 'mails': 6, 'summary': 'This case involved
31d ago	EzDocs	email_shadowed:doc_chase	{'to': 'sambhaji.shelake@phfl.com', 'body': "Dear Team,\n\nWith reference to the captioned case (LAN: NHL/KOP/0726/5159563), the following is pending from your end:\n\n 1. Sanction Letter — not received yet\n 2. Applic
31d ago	EzDocs	draft_withdrawn	{'why': 'a fresher chase replaces it — the asks changed', 'count': 1}
34d ago	EzDocs	hidden_payment_scan	{'file': 'IDFCFIRSTBankstatement_10169611527_111747005(1)_1.pdf', 'kind': 'bank_statement', 'found': 0, 'doc_id': 'f5c71e21-f87f-4a91-aaef-2fa6574e738e', 'fetched': True}
34d ago	EzDocs	statement_without_our_payment	{'why': 'an account statement was read row by row — no payment to our accounts in it', 'file': 'IDFCFIRSTBankstatement_10169611527_111747005(1)_1.pdf', 'kind': 'bank_statement', 'payer': 'Mr. Mayuresh Vinayak Adsule', 'd
37d ago	EzDocs	email_shadowed:doc_chase	{'to': 'sambhaji.shelake@phfl.com', 'body': "Dear Team,\n\nWith reference to the captioned case (LAN: NHL/KOP/0726/5159563), the following is pending from your end:\n\n 1. Sanction Letter — not received yet\n 2. Applic
37d ago	EzDocs	draft_withdrawn	{'why': 'a fresher chase replaces it — the asks changed', 'count': 1}
40d ago	EzDocs	email_shadowed:doc_chase	{'to': 'sambhaji.shelake@phfl.com', 'body': "Dear Team,\n\nWith reference to the captioned case (LAN: NHL/KOP/0726/5159563), the following is pending from your end:\n\n 1. Sanction Letter — not received yet\n 2. Applic
40d ago	EzDocs	draft_withdrawn	{'why': 'a fresher chase replaces it — the asks changed', 'count': 1}
42d ago	EzDocs	name_healed	{'why': 'the case had no name; its own documents/mails carried one', 'name': 'Transaction Details'}
42d ago	EzDocs	name_from_filename	{'why': "no name in any mail or document reading — taken from an attachment's name; correct it on the case if wrong", 'name': 'Transaction Details', 'files': ['IDFCFIRSTBankstatement_10169611527_111747005(1)_1.pdf', 'IMG
43d ago	EzDocs	email_shadowed:doc_chase	{'to': 'sambhaji.shelake@phfl.com', 'body': "Dear Team,\n\nWith reference to the captioned case (LAN: NHL/KOP/0726/5159563), the following is pending from your end:\n\n 1. Sanction Letter — not received yet\n 2. Applic
46d ago	EzDocs	document_received	{'file': 'IMG-20260825-WA0044.jpg', 'doc_type': 'other', 'confidence': 0.95}
46d ago	EzDocs	mail_instruction_understood	{'amount': None, 'phrase': None, 'reason': None, 'instructions': ['refund_requested'], 'urgent_disbursement': False}
46d ago	EzDocs	mail_instruction_understood	{'amount': None, 'phrase': None, 'reason': None, 'instructions': ['refund_requested'], 'urgent_disbursement': False}
46d ago	EzDocs	mail_instruction_understood	{'amount': None, 'phrase': None, 'reason': None, 'instructions': ['refund_requested'], 'urgent_disbursement': False}
46d ago	EzDocs	email_shadowed:doc_chase	{'to': 'sambhaji.shelake@phfl.com', 'subject': 'Refund the amount to customer in case: NHL/KOP/0726/5159563-PRADNESH VINAYAK ADSULE', 'body_preview': "Dear Team,\n\nGreetings from ICICIHFCNOI NOI Desk.\n\nWith reference
46d ago	EzDocs	document_received	{'file': 'Transaction_details_28-Jul-2026.pdf', 'doc_type': 'payment_screenshot', 'confidence': 0.95}
46d ago	EzDocs	document_received	{'file': 'IMG-20260728-WA0024.jpg', 'doc_type': 'payment_screenshot', 'confidence': 1.0}
46d ago	EzDocs	document_received	{'file': 'IDFCFIRSTBankstatement_10169611527_111747005(1)_1.pdf', 'doc_type': 'other', 'confidence': 1.0}
46d ago	EzDocs	mail_instruction_understood	{'amount': None, 'phrase': None, 'reason': None, 'instructions': ['refund_requested'], 'urgent_disbursement': False}

Case diary the case’s history — what happened, newest day first

Papers

3 still needed for the challan

Sanction Letter, Applicant's Aadhaar Card, Applicant's PAN Card

Money

No figure yet

It appears the moment the loan amount is known.

Challan & filing

Not yet

The challan waits on the papers and the money above.

Next — whose move

The branch

papers pending

26 Sep1 thing

EzDocs took 2 steps of its own this day (reading, checking, tidying) — the technical record is under Details & records