This case was already running before the app began watching on 1 Sep. Earlier mails, documents, challans and payments may be on the Gmail thread but not yet inside the app — so “nothing received” or “no challan yet” here can be wrong. Treat it as an older case and check the Gmail thread. The app is fully reliable for FRESH cases (first mail on or after 1 Sep).
the challan is done — these are for the IGR filing / KYC
- Mail bounced — the branch did not get it. Re-send.
- The work is done — our fee of ₹24,790.52 is still not in our account. Chase the branch for it.
why?
The money may already be here — 1 credit(s) our bank showed us that no case has taken
Day by day — every step and who held it
Next step
Nothing — this case is done
Index II shared with the branch and the case is closed.
Where this case stands — the whole trailread by EzDocs as one conversation
Do things the NOI team's work on a case, in order — come here when the Next step above points here: upload the paid challan, mark it Filed, share the e-filing copy, take the bank's approval, or fix a detail
Pay on GRAS — the NOI Co-pilot box there fills the form from the case number, and the full walkthrough with the exact figures appears at the top of this page the moment everything is clear (documents in, money verified). EzDocs reads the GRN off the uploaded PDF, re-checks every figure and name, and writes the bank mail. (If the direct page complains, start at gras.mahakosh.gov.in and click through.) The challan, as it will be typed — the GRAS form with the papers beside it; correct a box there when a paper says otherwise.
then switch to the e-filing tab you are already logged into — the next page there fills by itself. One e-filing tab only: the portal keeps one session per login, so a second tab (or the front page again) logs the first out. Not logged in yet today? open the portal (its front page logs you in afresh — and logs out any other e-filing tab).
The NOI Co-pilot creates the token from the Date of Mortgage, opens each page in the portal's own order and fills it, checked by EzDocs. Press this the moment you submit — the branch hears the NOI team's own words: “filed on the IGR site, once deface we will share with you”.
When the eFilingDoc… PDF is in hand — the token is read from the file and the branch mail is written. The DHC's PRN is read off the same copy.
These two banks approve the draft filing before submission — share the screenshot, they approve with one click, no mail round-trips.
No snip shared yet. Upload the draft e-filing screenshot below — the bank gets a one-click approval link instead of an email round-trip.
Uploading composes the approval mail to the bank (held on Draft mails until a person presses Send). Re-uploading replaces the snip and re-opens the decision on the SAME link.
Filing record (attempts, GRN, token)
| Attempt | GRN | Token | Status | Submitted |
|---|---|---|---|---|
| no filing yet |
Fix something every change is recorded with your name
Usually Aradhana Mam's press — after seeing the credit with her own eyes (bank SMS or statement). The case then moves towards the challan on its own.
Undo a verification — for a wrong press; it goes on the record and the case is re-thought at once
Advanced — move the case by hand (ask Abhijit first)
Normally the case moves itself when documents and money arrive — this override is for the rare day it is stuck wrong.
The reply EzDocs wrote on this thread — yours to edit; nothing leaves until you press Send.
No draft is waiting on this case. EzDocs writes one the moment the case needs a mail — a chase, the fee, the challan, the e-filing copy — and it waits here for your Send. All drafts → · Write a reply on Mails & papers →
The conversation, word for word — attachments open on click. Mail thread, oldest first.
This thread was already running before the app started — the mails below are the part the app has read; earlier mails are on Gmail. The oldest here is where the app joined, NOT where the case began. Search on the Cases page finds any words written below.
📑 Open mails & papers — each mail beside its papers, ← → the next paper27 Aug, 19:26 · 49d ago THE APP JOINED HERE — earlier mails are on Gmail
Please provide NOI calculation loan amount 28.41 lakh .
13 more mails in between — open
27 Aug, 19:31 · 49d ago
Aradhana Rai NOI Coordinator | One Legal +91 8888706969
earlier mails quoted below
27 Aug, 20:24 · 49d ago
We will process the noi for the same...
PFA
earlier mails quoted below
27 Aug, 20:30 · 49d ago
Aradhana Rai NOI Coordinator | One Legal +91 8888706969
earlier mails quoted below
27 Aug, 20:53 · 49d ago
Aradhana Rai NOI Coordinator | One Legal +91 8888706969
earlier mails quoted below
10 Sep, 19:18 · 35d ago
Request to provide NOI confirmation case of KANTILAL LASARAM BHATI, RATAN KANTILAL BHATI - 10308828 ( 77000327109, 77000327110)
10 Sep, 19:38 · 35d ago
Team
Kindly check the calculation and account details .
[image: image.png]
Aradhana Rai
NOI Coordinator | One Legal
+91 8888706969
earlier mails quoted below
11 Sep, 10:17 · 34d ago
Get Outlook for Android<https://aka.ms/AAb9ysg>
earlier mails quoted below
11 Sep, 11:32 · 34d ago
Team
- ✗ Aradha — na
NOI Coordinator | One Legal
+91 8888706969
earlier mails quoted below
11 Sep, 12:12 · 34d ago
Please find attached copy.
Request to provide NOI copy on urgent basis
earlier mails quoted below
11 Sep, 12:33 · 34d ago
Provided index 2 and origanal Sale deed
Please update NOI confirmation
Get Outlook for Android<https://aka.ms/AAb9ysg>
earlier mails quoted below
11 Sep, 12:48 · 34d ago
Get Outlook for Android<https://aka.ms/AAb9ysg>
earlier mails quoted below
11 Sep, 13:04 · 34d ago
TEAM
PFA DOWNLOADED E FILING FOR YOUR REFERENCE
Aradhana Rai
NOI Coordinator | One Legal
+91 8888706969
earlier mails quoted below
12 Sep, 01:26 · 33d ago
Final-Recipient: rfc822; kishor.shine@icicihfc.com
Action: failed
Status: 5.4.1
Remote-MTA: dns; icicihfc-com.mail.protection.outlook.com. (52.101.145.2, the
server for the domain icicihfc.com.)
Diagnostic-Code: smtp; 550 5.4.1 Recipient address rejected: Access denied. For more information see https://aka.ms/EXOSmtpErrors [PN2PEPF0000018E.INDPRD01.PROD.OUTLOOK.COM 2026-09-11T19:56:51.929Z 08DF0AFC2BA0CAFB]
Last-Attempt-Date: Fri, 11 Sep 2026 12:56:52 -0700 (PDT)
** Message blocked **
Your message to kishor.shine@icicihfc.com has been blocked. See technical details below for more information.
Learn more here: https://aka.ms/EXOSmtpErrors
(Warning: This link will take you to a third-party site)
The response from the remote server was:
550 5.4.1 Recipient address rejected: Access denied. For more information see https://aka.ms/EXOSmtpErrors [PN2PEPF0000018E.INDPRD01.PROD.OUTLOOK.COM 2026-09-11T19:56:51.929Z 08DF0AFC2BA0CAFB]
14 Sep, 15:18 · 31d ago
Final-Recipient: rfc822; kishor.shine@icicihfc.com
Action: failed
Status: 4.4.2
Remote-MTA: dns; icicihfc-com.mail.protection.outlook.com. (52.101.145.0, the
server for the domain icicihfc.com.)
Diagnostic-Code: smtp; The outbound connection was established to the server for the recipient domain icicihfc.com by icicihfc-com.mail.protection.outlook.com. [52.101.145.0], but was unable to complete the message transaction, either because of time-out, or inadequate connection quality. For more information, go to https://support.google.com/mail/answer/7720
Last-Attempt-Date: Mon, 14 Sep 2026 02:48:07 -0700 (PDT)
** Message not delivered **
There was a problem delivering your message to kishor.shine@icicihfc.com. See the technical details below or try resending in a few minutes.
Learn more here: https://support.google.com/mail/answer/7720
The response was:
The outbound connection was established to the server for the recipient domain icicihfc.com by icicihfc-com.mail.protection.outlook.com. [52.101.145.0], but was unable to complete the message transaction, either because of time-out, or inadequate connection quality. For more information, go to https://support.google.com/mail/answer/7720
08 Oct, 11:50 · 7d ago
TEAM,
PFA NOI INDEX 2 FOR CASE CLOSURE
Aradhana Rai
NOI Coordinator | One Legal +91 8888706969
earlier mails quoted below
Every file the branch sent, and what EzDocs read it as. Click a filename to open the file itself. A wrong label? Fix it at the bottom — the checklist and the next mail follow your fix.
| Document | File — click to open | Status | When |
|---|---|---|---|
| Payment screenshot | IMG-20260827-WA0052.jpg | filed | 47d ago |
| Selfie / photo | ratanphoto.pdf | filed | 47d ago |
| Selfie / photo | bhatiphoto.pdf | filed | 47d ago |
| Other | image.png | filed | 47d ago |
| Other | image.png | filed | 47d ago |
| Aadhaar card | bhatikantilaladhar.pdf | filed | 44d ago |
| PAN card | kantilalpan.pdf | filed | 44d ago |
| Aadhaar card | ratan adhar.pdf | filed | 44d ago |
| PAN card | Ratanpan.pdf | filed | 44d ago |
| Technical report | technical kantilal.pdf | filed | 44d ago |
| Sanction letter | sanction letter kantilal.pdf | filed | 44d ago |
a label is wrong? open the file above, then correct it here
The checklist and the next mail follow the corrected label. Recorded with your name.
Details & records the money working, the property exactly as it will be filed, the people, and what was read from each document
The records come first. The Property card below is the one to check before filing day.
Payment
₹24,790.52
waiting for the credit
₹24,790 838738834323
—
not yet
Fee working (ours)
| Stamp duty | Filing fee | DHC | Our service fee | Total |
|---|---|---|---|---|
| ₹8,530 | ₹14,210 | ₹350 | ₹1,700 | ₹24,790 |
why?
Property (must be perfect)
The property, paper by paper side by side, the main paper first
G.P. MILKAT NO. 1475, PLOT NO.01, GAT NO.100,BEHIND TRENDS SHOWROOM NEAR RAJ RESIDENCY, PANDURANG NAGAR, AT SATARA TAL AND DIST., CHH. SAMBHAJI NAGAR (AURANGABAD)
G.P. MILKAT NO. 1475, PLOT NO.01, GAT NO.100, BEHIND TRENDS SHOWROOM NEAR RAJ RESIDENCY, PANDURANG NAGAR, AT SATARA TAL AND DIST. CHH. SAMBHAJI NAGAR (AURANGABAD)
431001
SHOP NO 1 CABIN 1 KITCHEN GROUND FLOOR G P MILKAT NO 1475 PLOT NO 01 GAT NO 100
BEHIND TRENDS SHOWROOM NEAR RAJ RESIDENCY PANDURANG NAGAR AT SATARA TAL AND DIST CHH SAMBHAJI NAGAR
CHH SAMBHAJI NAGAR
Parties
| Role | Name | PAN | Aadhaar |
|---|---|---|---|
| co_mortgagor | Ratan Kantilal Bhati | AWRPB8086G | …1884 |
| mortgagor | Kantilal Lasaram Bhati | AJRPB0392C | …8727 |
All mail records (for Abhijit — safe to ignore)
| Template | To | When |
|---|---|---|
| document chase | kishor.shinde@icicihfc.com | 47d ago |
| document chase | kishor.shinde@icicihfc.com | 44d ago |
What EzDocs read from each document — check anything marked in red
838738834323
2026-08-27
24790
PhonePe/UPI
7715973535@okbizaxis
EZDOCS
raw reading (for Abhijit)
{'utr': '838738834323', 'date': '2026-08-27', 'amount': 24790, 'method': 'PhonePe/UPI', 'payee_upi': '7715973535@okbizaxis', 'payee_name': 'EZDOCS', 'payer_name': None, 'debit_notification_text': None}1986-08-13
Kantilal Lasaram Bhati
True
8727
raw reading (for Abhijit)
{'dob': '1986-08-13', 'pan': None, 'name': 'Kantilal Lasaram Bhati', 'legible': True, 'aadhaar_last4': '8727', 'quality_issue': None}1986-08-13
AJRPB0392C
BHATI KANTILAL LASARAM
True
raw reading (for Abhijit)
{'dob': '1986-08-13', 'pan': 'AJRPB0392C', 'name': 'BHATI KANTILAL LASARAM', 'legible': True, 'aadhaar_last4': None, 'quality_issue': None}1984-05-09
Ratan Kantilal Bhati
True
1884
raw reading (for Abhijit)
{'dob': '1984-05-09', 'pan': None, 'name': 'Ratan Kantilal Bhati', 'legible': True, 'aadhaar_last4': '1884', 'quality_issue': None}1984-05-09
AWRPB8086G
BHATI RATAN KANTILAL
True
raw reading (for Abhijit)
{'dob': '1984-05-09', 'pan': 'AWRPB8086G', 'name': 'BHATI RATAN KANTILAL', 'legible': True, 'aadhaar_last4': None, 'quality_issue': None}77000327109
True
Non Home Loan
1.0
2841000.0
11.0
27/08/2026
HF-38-VER-14-01072026/KFS
KANTILAL LASARAM BHATI, RATAN KANTILAL BHATI
9890818868
False
raw reading (for Abhijit)
{'lan': '77000327109', 'legible': True, 'loan_type': 'Non Home Loan', 'confidence': 1.0, 'loan_amount': 2841000.0, 'interest_rate': 11.0, 'quality_issue': None, 'sanction_date': '27/08/2026', 'letter_version': 'HF-38-VER-14-01072026/KFS', 'applicant_names': ['KANTILAL LASARAM BHATI', 'RATAN KANTILAL BHATI'], 'applicant_mobile': '9890818868', 'property_address': {'pin': None, 'road': None, 'state': None, 'taluka': None, 'flat_no': None, 'district': None, 'floor_no': None, 'landmark': None, 'full_address': None, 'village_city': None, 'building_name': None, 'survey_or_cts_no': None}, 'insurance_premium': None, 'includes_insurance': False, 'total_with_insurance': None, 'security_address_verbatim': None}kind: fee_table; payments: []; rows_read: 0
raw reading (for Abhijit)
{'payments_inside': {'bank': None, 'kind': 'fee_table', 'payments': [], 'rows_read': 0, 'account_last4': None, 'account_holder': None}}payments: []
raw reading (for Abhijit)
{'payments_inside': {'payments': []}}bank: AXIS BANK; kind: payment_screenshot; payments: [{'utr': '838738834323', 'date': '2026-08-27', 'page': 1, 'time': '19:50', 'payee': 'EZDOCS', 'amount': 24790.0, 'direction': 'debit', 'narration': 'Mi', 'proof_kind':
raw reading (for Abhijit)
{'payments_inside': {'bank': 'AXIS BANK', 'kind': 'payment_screenshot', 'payments': [{'utr': '838738834323', 'date': '2026-08-27', 'page': 1, 'time': '19:50', 'payee': 'EZDOCS', 'amount': 24790.0, 'direction': 'debit', 'narration': 'Mi', 'proof_kind': 'success_screen'}], 'rows_read': 1, 'account_last4': '4070', 'account_holder': None}}True
INDIVIDUAL TECHNICAL REPORT
133.12
loan_ref: 77000327109; report_id: HRQ-26-133006; customer_name: Kantilal Lasaram Bhati
1
taken: both the same; legal_address: G.P. Milkat No. 1475, Plot No.01, Gat No.100, Behind Trends Showroom Near Raj Residency, Pandurang Nagar, At Satara Tal And Dist. Chh. Sambhaji Nagar (Aurangabad); property_address: G
pin: 431001; road: Behind Trends Showroom Near Raj Residency, Pandurang Nagar; state: Maharashtra; taluka: Chh. Sambhaji Nagar; Flat no: SHOP NO 1 CABIN 1 KITCHEN; district: Chh. Sambhaji Nagar; Floor: Ground; landmar
G.P. Milkat No. 1475, Plot No.01, Gat No.100, Behind Trends Showroom Near Raj Residency,, Pandurang Nagar, At Satara Tal And Dist., Chh. Sambhaji Nagar (Aurangabad)
raw reading (for Abhijit)
{'found': True, 'found_in': 'INDIVIDUAL TECHNICAL REPORT', 'area_sq_m': 133.12, 'paper_for': {'loan_ref': '77000327109', 'report_id': 'HRQ-26-133006', 'customer_name': 'Kantilal Lasaram Bhati'}, 'pin_other': None, 'confidence': 1, 'address_lines': {'taken': 'both the same', 'legal_address': 'G.P. Milkat No. 1475, Plot No.01, Gat No.100, Behind Trends Showroom Near Raj Residency, Pandurang Nagar, At Satara Tal And Dist. Chh. Sambhaji Nagar (Aurangabad)', 'property_address': 'G.P. Milkat No. 1475, Plot No.01, Gat No.100,Behind Trends Showroom Near Raj Residency,, Pandurang Nagar, At Satara Tal And Dist., Chh. Sambhaji Nagar (Aurangabad)'}, 'property_address': {'pin': '431001', 'road': 'Behind Trends Showroom Near Raj Residency, Pandurang Nagar', 'state': 'Maharashtra', 'taluka': 'Chh. Sambhaji Nagar', 'flat_no': 'SHOP NO 1 CABIN 1 KITCHEN', 'district': 'Chh. Sambhaji Nagar', 'floor_no': 'Ground', 'landmark': 'Behind Trends Showroom Near Raj', 'full_address': 'G.P. Milkat No. 1475, Plot No.01, Gat No.100, Behind Trends Showroom Near Raj Residency, Pandurang Nagar, At Satara Tal And Dist. Chh. Sambhaji Nagar, Aurangabad, Maharashtra, 431001', 'village_city': 'Satara', 'building_name': None, 'survey_or_cts_no': 'G.P. Milkat No. 1475, Plot No.01, Gat No.100'}, 'security_address_verbatim': 'G.P. Milkat No. 1475, Plot No.01, Gat No.100, Behind Trends Showroom Near Raj Residency,, Pandurang Nagar, At Satara Tal And Dist., Chh. Sambhaji Nagar (Aurangabad)'}Technical record (for Abhijit — safe to ignore)
| 7d ago | EzDocs | boxes_gathered | {'how': 'uri', 'why': 'quick sweep', 'docs': ['technical kantilal.pdf', 'sanction letter kantilal.pdf', 'bhatikantilaladhar.pdf', 'ratan adhar.pdf', 'kantilalpan.pdf', 'Ratanpan.pdf', 'image.png', 'image.png'], 'after': |
| 7d ago | EzDocs | challan_boxes_composed | {'fp': 'cea23159d7f493c2', 'why': "EzDocs wrote the challan's property boxes from the case's boxes and the paper's own words; every number checked against them", 'anew': 'first', 'box1': 'SHOP NO 1 CABIN 1 KITCHEN GROUND |
| 7d ago | EzDocs | pages_trimmed480 | {'of': 13, 'why': "a long paper's pages that carry the facts go to EzDocs; the rest (photos, annexures) do not", 'file': 'sanction letter kantilal.pdf', 'kept': [1, 2, 3, 4, 8, 9, 10, 11, 12, 13], 'doc_id': '416b1148 |
| 7d ago | EzDocs | closed_from_desk_words | {'why': "the NOI team's own mail on this thread says the Index II was already shared — an old, finished case; any waiting chase was withdrawn"} |
| 18d ago | EzDocs | property_auto_verified | {'pin': '431001', 'why': 'read from the technical report; flat / building / number, the village and the English description are all there — checked by EzDocs, nothing waits for a person. Correct any box below if it i |
| 18d ago | EzDocs | property_from_report | {'why': 'the sanction letter gave no property; the technical report carries the schedule of the property — read from there; a person verifies box by box before anything files', 'file': 'technical kantilal.pdf', 'source': |
| 18d ago | EzDocs | paper_read_beside | {'why': "this property paper had no reading of its own (it arrived after the case's property was settled) — read once for what it prints, so it sits beside the challan and the e-filing", 'file': 'technical kantilal.pdf', |
| 22d ago | EzDocs | expectation_recorded_silently | {'why': ': the loan amount was read from the letter inside a bundle', 'note': 'no mail was written — this is only the figure every screenshot and credit SMS is checked against', 'expected': 24790.52, 'loan_amount': 28 |
| 22d ago | EzDocs | claim_applied_on_quote | {'utr': '838738834323', 'parts': 1, 'claimed_total': 24790.0} |
| 22d ago | EzDocs | receivable_created | {'expected': 24790.52} |
| 22d ago | EzDocs | hidden_payment_scan | {'file': 'IMG-20260827-WA0052.jpg', 'kind': 'payment_screenshot', 'found': 1, 'doc_id': '78c1ff1c-8cee-43b0-adb2-23d20c080f76', 'fetched': True} |
| 22d ago | EzDocs | payment_found_in_statement | {'why': "the branch's payment proof was not a screenshot — the payment to our account was found INSIDE this file and recorded as its claim; the bank's credit still decides (Waghmare, 01451)", 'file': 'IMG-20260827-WA0052 |
| 22d ago | EzDocs | claim_held_until_quote | {'utr': '838738834323', 'why': 'payment proof arrived before the case was quoted; held on the case and applied the moment the receivable exists', 'date': '2026-08-27', 'payee': 'EZDOCS', 'amount': 24790.0, 'payee_known': |
| 22d ago | EzDocs | hidden_payment_scan | {'file': 'image.png', 'kind': None, 'found': 0, 'doc_id': '568f57dc-3f82-4cdf-8342-78f0c41c392f', 'fetched': True} |
| 22d ago | EzDocs | hidden_payment_scan | {'file': 'image.png', 'kind': 'fee_table', 'found': 0, 'doc_id': '6a349b96-62ef-449f-9b85-2922fcfda90f', 'fetched': True} |
| 22d ago | EzDocs | fee_table_not_payment | {'why': 'this file is a fee table / working, not a record of money that moved — no claim', 'file': 'image.png', 'doc_id': '6a349b96-62ef-449f-9b85-2922fcfda90f'} |
| 30d ago | EzDocs | trail_read | {'why': 'the model read the whole trail as one conversation; what it says is shown on the case — the stage still moves by the papers and the checked per-mail facts', 'done': ['documents', 'fee_asked', 'challan', 'challan |
| 31d ago | EzDocs | efiling_found_on_case | {'now': 'AWAITING_INDEX2', 'was': 'CHALLAN_PAID', 'why': 'the paper is the fact and the stage follows it — the case was standing at an earlier step than the people working it. The money is untouched by this.', 'trigger': |
| 31d ago | EzDocs | mail_bounced | {'why': "the branch did NOT receive the NOI team's mail — check the address and re-send", 'from': 'mailer-daemon@googlemail.com', 'subject': 'Delivery Status Notification (Failure)'} |
| 33d ago | EzDocs | mail_bounced | {'why': "the branch did NOT receive the NOI team's mail — check the address and re-send", 'from': 'mailer-daemon@googlemail.com', 'subject': 'Delivery Status Notification (Failure)'} |
| 35d ago | EzDocs | old_thread_stored_only | {'why': 'this thread began before go-live — its mails are stored for the history; nothing is read or drafted; the team works it by hand', 'cutoff': '2026-09-01', 'thread_started': '2026-08-27 13:56:32'} |
| 35d ago | EzDocs | thread_merged | {'thread_id': '1a08b940b3b3c656'} |
| 44d ago | EzDocs | challan_found_on_case | {'why': 'the challans on the case cover both heads — it belongs in the filing queue, whatever was still listed as missing'} |
| 44d ago | EzDocs | draft_withdrawn | {'why': 'its asks were satisfied meanwhile — nothing pending any more; a fresh mail is written if anything changes', 'count': 2, 'first_lines': [None, "Dear Team,\n\nWith reference to the captioned case, the following is |
| 44d ago | EzDocs | challan_inferred_from_desk_mail | {'why': "we's own sent mail says the challan/e-filing already went — quoting and chasing are over on this thread"} |
| 44d ago | EzDocs | payer_mobile_captured | {'last4': '8868', 'source': 'sanction_letter'} |
| 44d ago | EzDocs | document_received | {'file': 'sanction letter kantilal.pdf', 'doc_type': 'sanction_letter', 'confidence': 1.0} |
| 44d ago | EzDocs | document_received | {'file': 'technical kantilal.pdf', 'doc_type': 'technical_report', 'confidence': 1.0} |
| 44d ago | EzDocs | document_received | {'file': 'Ratanpan.pdf', 'doc_type': 'pan', 'confidence': 1.0} |
| 44d ago | EzDocs | co_applicant_added | {'doc': 'aadhaar', 'name': 'Ratan Kantilal Bhati'} |