Laxman Sukhnandan Yadav
This case was already running before the app began watching on 1 Sep. Earlier mails, documents, challans and payments may be on the Gmail thread but not yet inside the app — so “nothing received” or “no challan yet” here can be wrong. Treat it as an older case and check the Gmail thread. The app is fully reliable for FRESH cases (first mail on or after 1 Sep).
the challan is done — these are for the IGR filing / KYC
- Bank under-collected — money at risk — see Facts.
- The work is done — our fee of ₹5,150 is still not in our account. Chase the branch for it.
why?
why?
the branch's own words
The branch's mail said: filing fee (0.50%): bank says Rs.100, computed Rs.2,075 (difference Rs.-1,975); total payable: bank says Rs.1,345, computed Rs.5,140 (difference Rs.-3,795); service fee + DHC: bank says Rs.1,445, computed Rs.1,820 (difference Rs.-375); the bank's own rows sum to Rs.2,790 but its total says Rs.1,345Day by day — every step and who held it
The branch’s working is the 0.3% challan alone — its words name the 0.5 too
Its own working: 0.3% ₹1,245 + fees ₹100 = total ₹1,345, with no 0.5% row. But the mail’s words say “DEAR TEAM, KINDLY PROCESS 0.3 & 0.5 CHALLAN IN BELOW CASE. CUSTOMER NAME LAXMAN SUKHNANDAN YADA”. Open the mail in Gmail and read it as it is shown: when the branch took “& 0.5” out of its template, the copy the app kept may still carry it. This case is marked a full NOI, so it asks for both heads, the handling charge and our fee. As a full NOI this case asks ₹5,150; as the 0.3% challan alone it asks ₹1,345 — the stamp duty ₹1,245 and ₹100.
The team’s rule (Avinash): a 0.3% stand-alone challan is one of the extra challans we make — the stamp duty and ₹100, nothing filed on the IGR site. The kind decides what goes on the government’s challan, so a person sets it.
Next step
Wait for the branch's Index II, then file the NOI
The challan is paid. Open the e-filing portal — log in, and the NOI Co-pilot takes it from there: it types the Date of Mortgage (the portal creates the token right then, and it is written on this case), opens each page as the portal turns it yellow, picks every list with EzDocs and reads every page back against the case before it says “filled”. You check, do photo/thumb, and press each Save and the final submit. Then press this so the branch knows — it is what they chase when they ask for the token.
New to it, or showing someone? Rehearse on the practice copy — the co-pilot works there exactly as on the real site, and nothing is real or saved.
Where this case stands — the whole trailread by EzDocs as one conversation
Do things the NOI team's work on a case, in order — come here when the Next step above points here: upload the paid challan, mark it Filed, share the e-filing copy, take the bank's approval, or fix a detail
Pay on GRAS — the NOI Co-pilot box there fills the form from the case number, and the full walkthrough with the exact figures appears at the top of this page the moment everything is clear (documents in, money verified). EzDocs reads the GRN off the uploaded PDF, re-checks every figure and name, and writes the bank mail. (If the direct page complains, start at gras.mahakosh.gov.in and click through.) The challan, as it will be typed — the GRAS form with the papers beside it; correct a box there when a paper says otherwise.
then switch to the e-filing tab you are already logged into — the next page there fills by itself. One e-filing tab only: the portal keeps one session per login, so a second tab (or the front page again) logs the first out. Not logged in yet today? open the portal (its front page logs you in afresh — and logs out any other e-filing tab).
The NOI Co-pilot creates the token from the Date of Mortgage, opens each page in the portal's own order and fills it, checked by EzDocs. Press this the moment you submit — the branch hears the NOI team's own words: “filed on the IGR site, once deface we will share with you”.
When the eFilingDoc… PDF is in hand — the token is read from the file and the branch mail is written. The DHC's PRN is read off the same copy.
These two banks approve the draft filing before submission — share the screenshot, they approve with one click, no mail round-trips.
No snip shared yet. Upload the draft e-filing screenshot below — the bank gets a one-click approval link instead of an email round-trip.
Uploading composes the approval mail to the bank (held on Draft mails until a person presses Send). Re-uploading replaces the snip and re-opens the decision on the SAME link.
Filing record (attempts, GRN, token)
| Attempt | GRN | Token | Status | Submitted |
|---|---|---|---|---|
| no filing yet |
Fix something every change is recorded with your name
Usually Aradhana Mam's press — after seeing the credit with her own eyes (bank SMS or statement). The case then moves towards the challan on its own.
Advanced — move the case by hand (ask Abhijit first)
Normally the case moves itself when documents and money arrive — this override is for the rare day it is stuck wrong.
The reply EzDocs wrote on this thread — yours to edit; nothing leaves until you press Send.
No draft is waiting on this case. EzDocs writes one the moment the case needs a mail — a chase, the fee, the challan, the e-filing copy — and it waits here for your Send. All drafts → · Write a reply on Mails & papers →
The conversation, word for word — attachments open on click. Mail thread, oldest first.
This thread was already running before the app started — the mails below are the part the app has read; earlier mails are on Gmail. The oldest here is where the app joined, NOT where the case began. Search on the Cases page finds any words written below.
📑 Open mails & papers — each mail beside its papers, ← → the next paper31 Aug, 17:30 · 45d ago THE APP JOINED HERE — earlier mails are on Gmail
Kindly process 0.3 & 0.5 Challan in below case.
- ✓ Sanction Letter — attached
- ✓ Customer Aadhar Card / co applicant — attached
- ✓ Customer pan Card / co applicant — attached
- ✓ Form A2 or Soft copy of photograph — attached
- ✓ Payment details — attached
earlier mails quoted below
31 Aug, 19:07 · 44d ago
We will initiate the challan for the same.
earlier mails quoted below
31 Aug, 20:32 · 44d ago
earlier mails quoted below
Every file the branch sent, and what EzDocs read it as. Click a filename to open the file itself. A wrong label? Fix it at the bottom — the checklist and the next mail follow your fix.
| Document | File — click to open | Status | When |
|---|---|---|---|
| Sanction letter | Sanction letter - Yadav.pdf | filed | 45d ago |
| Selfie / photo | PHOTO-2026-08-31-17-16-19.jpg | filed | 45d ago |
| Selfie / photo | PHOTO-2026-08-20-16-44-09.jpg | filed | 45d ago |
| Selfie / photo | PHOTO-2026-08-20-16-44-09.jpg | filed | 45d ago |
| Selfie / photo | PHOTO-2026-08-20-16-44-09.jpg | filed | 45d ago |
| Selfie / photo | PHOTO-2026-08-20-16-44-09.jpg | filed | 45d ago |
| Selfie / photo | PHOTO-2026-08-20-16-44-09.jpg | filed | 45d ago |
| Selfie / photo | PHOTO-2026-08-20-16-44-09.jpg | filed | 45d ago |
| Selfie / photo | PHOTO-2026-08-20-16-44-09.jpg | filed | 45d ago |
| Other | image002.jpg | filed | 45d ago |
| Other | image001.jpg | filed | 45d ago |
a label is wrong? open the file above, then correct it here
The checklist and the next mail follow the corrected label. Recorded with your name.
Details & records the money working, the property exactly as it will be filed, the people, and what was read from each document
The records come first. The Property card below is the one to check before filing day.
Payment
₹5,150
waiting for the credit
—
—
not yet
Fee working (ours)
| Stamp duty | Filing fee | DHC | Our service fee | Total |
|---|---|---|---|---|
| ₹1,250 | ₹2,080 | ₹320 | ₹1,500 | ₹5,150 |
why?
Property (must be perfect)
The property, paper by paper side by side, the main paper first
FLAT NO 22, 4TH FLOOR, SUNSHINE APARTMENT, PLOT NO 15/16, S NO 123/A/2, CTS NO 4146 AND 4145, SHIVAJI NAGAR, GANAGPUR, NASHIK, GANGAPUR ROAD, ., MAHARASHTRA, INDIA, 422012
422012
FLAT NO 22 4TH FLOOR SUNSHINE APARTMENT PLOT NO 15/16 SURVEY NO 123/A/2 CTS NO 4146 AND 4145
SHIVAJI NAGAR GANAGPUR GANGAPUR ROAD
NASHIK
Parties
| Role | Name | PAN | Aadhaar |
|---|---|---|---|
| mortgagor | LAXMAN SUKHNANDAN YADAV |
All mail records (for Abhijit — safe to ignore)
| Template | To | When |
|---|---|---|
| fee quote | piyush.aher@phfl.com | 45d ago |
| document chase | piyush.aher@phfl.com | 45d ago |
| document chase | piyush.aher@phfl.com | 42d ago |
What EzDocs read from each document — check anything marked in red
NHL/NSK/0826/5203930
True
Non Housing Loan, Personal use
1
400000
9.5
24-Aug-2026
4
LAXMAN SUKHNANDAN YADAV, HEWANTI DEVI
9175061815
pin: 422012; road: Shivaji Nagar, Ganagpur, Gangapur Road; state: MAHARASHTRA; Flat no: Flat No 22; district: Nashik; Floor: 4th Floor; Address: Flat No 22, 4th Floor, Sunshine Apartment, Plot No 15/16, S No 123/
15000
True
415000
read again off the letter's pages (page 1, Address row)
Flat No 22, 4th Floor, Sunshine Apartment, Plot No 15/16, S No 123/A/2, CTS No 4146 and 4145, Shivaji Nagar, Ganagpur, Nashik, Gangapur Road, ., MAHARASHTRA, India, 422012
FLAT NO 22 SUNSHINE RESIDENCY, SHIVAJI NAGAR NEAR VITTHAL MANDIR, SATPUR NASHIK, ., Nashik, MAHARASHTRA, 422012, India
raw reading (for Abhijit)
{'lan': 'NHL/NSK/0826/5203930', 'legible': True, 'loan_type': 'Non Housing Loan, Personal use', 'confidence': 1, 'loan_amount': 400000, 'interest_rate': 9.5, 'quality_issue': None, 'sanction_date': '24-Aug-2026', 'letter_version': '4', 'applicant_names': ['LAXMAN SUKHNANDAN YADAV', 'HEWANTI DEVI'], 'applicant_mobile': '9175061815', 'property_address': {'pin': '422012', 'road': 'Shivaji Nagar, Ganagpur, Gangapur Road', 'state': 'MAHARASHTRA', 'taluka': None, 'flat_no': 'Flat No 22', 'district': 'Nashik', 'floor_no': '4th Floor', 'landmark': None, 'full_address': 'Flat No 22, 4th Floor, Sunshine Apartment, Plot No 15/16, S No 123/A/2, CTS No 4146 and 4145, Shivaji Nagar, Ganagpur, Nashik, Gangapur Road, MAHARASHTRA, India, 422012', 'village_city': 'Nashik', 'building_name': 'Sunshine Apartment', 'survey_or_cts_no': 'Plot No 15/16, S No 123/A/2, CTS No 4146 and 4145'}, 'insurance_premium': 15000, 'includes_insurance': True, 'total_with_insurance': 415000, 'applicant_address_from462': "read again off the letter's pages (page 1, Address row)", 'security_address_verbatim': 'Flat No 22, 4th Floor, Sunshine Apartment, Plot No 15/16, S No 123/A/2, CTS No 4146 and 4145, Shivaji Nagar, Ganagpur, Nashik, Gangapur Road, ., MAHARASHTRA, India, 422012', 'applicant_address_verbatim': 'FLAT NO 22 SUNSHINE RESIDENCY, SHIVAJI NAGAR NEAR VITTHAL MANDIR, SATPUR NASHIK, ., Nashik, MAHARASHTRA, 422012, India'}kind: other; payments: []; rows_read: 0
raw reading (for Abhijit)
{'payments_inside': {'bank': None, 'kind': 'other', 'payments': [], 'rows_read': 0, 'account_last4': None, 'account_holder': None}}payments: []
raw reading (for Abhijit)
{'payments_inside': {'payments': []}}Technical record (for Abhijit — safe to ignore)
| 1h ago | EzDocs | challan_boxes_composed | {'fp': '2ad218fb4c9e0314', 'why': "EzDocs wrote the challan's property boxes from the case's boxes and the paper's own words; every number checked against them", 'anew': 'first', 'box1': 'FLAT NO 22 4TH FLOOR SUNSHINE AP |
| 7h ago | EzDocs | draft_withdrawn | {'why': "the team's own mail of 31 Aug, 19:07 acknowledged the papers and the payment — the draft it answers is taken off", 'count': 1, 'kinds': ['fee_quote']} |
| 1d ago | EzDocs | reader_efiling_verdict | {'fp': '2e27104f124c4c3d', 'asked': True, 'findings': [{'do': 'Ask the branch for the date of mortgage from the MOTD or mortgage deed.', 'box': 'Date of Mortgage', 'why': 'The date of mortgage is required but is empty.', |
| 1d ago | EzDocs | reader_mail_addition | {'fp': '0bf635e775bfccba', 'add': {}, 'why': '', 'asked': True, 'quote': '', 'same_property': True} |
| 1d ago | EzDocs | reader_home_address | {'fp': '1380cbae59744568', 'from': 'the sanction letter (Sanction letter - Yadav.pdf)', 'home': {'pin': '422012', 'area': 'SHIVAJI NAGAR NEAR VITTHAL MANDIR, SATPUR', 'flat': 'FLAT NO 22', 'state': 'MAHARASHTRA', 'buildi |
| 15d ago | EzDocs | letter_home_read462 | {'fp': 'doc:1bc57ec2-cf39-4093-af96-f8f6530fec99', 'why': "the letter prints the customer's address — written into its reading; the Mortgagor page takes it", 'file': 'Sanction letter - Yadav.pdf', 'asked': True, 'found': |
| 19d ago | EzDocs | mail_read_as_shown | {'why': "the mail's plain-text copy carried words the mail itself does not show (a template's words the branch took out, hidden or struck-out text). The mail is what it shows: its text on the case is now the shown copy", |
| 24d ago | EzDocs | hidden_payment_scan | {'file': 'image002.jpg', 'kind': None, 'found': 0, 'doc_id': '93cec8c7-f67c-4d44-8685-3709a3f31bc6', 'fetched': True} |
| 24d ago | EzDocs | hidden_payment_scan | {'file': 'image001.jpg', 'kind': 'other', 'found': 0, 'doc_id': 'a7cbd89d-bd9c-44e0-97fd-fce09f7ed838', 'fetched': True} |
| 29d ago | EzDocs | trail_read | {'why': 'the model read the whole trail as one conversation; what it says is shown on the case — the stage still moves by the papers and the checked per-mail facts', 'done': ['documents', 'fee_paid', 'challan', 'challan_ |
| 30d ago | EzDocs | property_self_check | {'ok': False, 'why': "EzDocs checked every property box against the document's own words — the boxes named do not agree, or EzDocs could not be reached", 'notes': '', 'issues': [{'box': 'Road', 'why': "The typed r |
| 31d ago | EzDocs | property_attrs_split | {'now': {'Number type': 'PLOT', 'Second number type': 'SURVEY', 'Number': '15/16', 'Second number': '123/A/2'}, 'was': {'Number type': 'SURVEY/CTS', 'Second number type': '', 'Number': 'Plot No 15/16, S No 123/A/2, CTS No 4146 and |
| 42d ago | EzDocs | draft_withdrawn | {'why': 'its asks were satisfied meanwhile — nothing pending any more; a fresh mail is written if anything changes', 'count': 1, 'first_lines': ["Dear Team,\n\nWith reference to the captioned case (LAN: NHL/NSK/0826/5203 |
| 42d ago | EzDocs | stage_follows_desk_challan_mail | {'now': 'CHALLAN_PAID', 'why': 'we sent the challan on this thread and no branch mail came after it to trigger the usual re-read'} |
| 42d ago | EzDocs | challan_inferred_from_desk_mail | {'why': "we's own sent mail says the challan/e-filing already went — quoting and chasing are over on this thread; the stage follows we's deed"} |
| 42d ago | EzDocs | email_shadowed:doc_chase | {'to': 'piyush.aher@phfl.com', 'body': "Dear Team,\n\nWith reference to the captioned case (LAN: NHL/NSK/0826/5203930), the following is pending from your end:\n\n 1. Applicant's Aadhaar Card — not received yet\n 2. Ap |
| 42d ago | EzDocs | draft_withdrawn | {'why': 'a fresher chase replaces it — the asks changed', 'count': 1} |
| 45d ago | EzDocs | email_shadowed:doc_chase | {'to': 'piyush.aher@phfl.com', 'body': "Dear Team,\n\nWith reference to the captioned case (LAN: NHL/NSK/0826/5203930), the following is pending from your end:\n\n 1. Applicant's Aadhaar Card — not received yet\n 2. Ap |
| 45d ago | EzDocs | email_shadowed:fee_quote | {'to': 'piyush.aher@phfl.com', 'body': 'Dear Team,\n\nPlease check the calculation and account details for the captioned case (LAN: NHL/NSK/0826/5203930).\n\n NOI Charges & Service Fees Calculator\n Loan Amount |
| 45d ago | EzDocs | receivable_created | {'expected': 5150.0} |
| 45d ago | EzDocs | fee_mismatch_with_bank | {'differences': ['filing fee (0.50%): bank says Rs.100, computed Rs.2,075 (difference Rs.-1,975)', 'total payable: bank says Rs.1,345, computed Rs.5,140 (difference Rs.-3,795)', 'service fee + DHC: bank says Rs.1,445, co |
| 45d ago | EzDocs | document_received | {'file': 'image001.jpg', 'doc_type': 'other', 'confidence': 0.9} |
| 45d ago | EzDocs | document_received | {'file': 'image002.jpg', 'doc_type': 'other', 'confidence': 1.0} |
| 45d ago | EzDocs | document_received | {'file': 'PHOTO-2026-08-20-16-44-09.jpg', 'doc_type': 'selfie', 'confidence': 0.9} |
| 45d ago | EzDocs | document_received | {'file': 'PHOTO-2026-08-20-16-44-09.jpg', 'doc_type': 'selfie', 'confidence': 0.9} |
| 45d ago | EzDocs | document_received | {'file': 'PHOTO-2026-08-20-16-44-09.jpg', 'doc_type': 'selfie', 'confidence': 0.9} |
| 45d ago | EzDocs | document_received | {'file': 'PHOTO-2026-08-20-16-44-09.jpg', 'doc_type': 'selfie', 'confidence': 0.9} |
| 45d ago | EzDocs | document_received | {'file': 'PHOTO-2026-08-20-16-44-09.jpg', 'doc_type': 'selfie', 'confidence': 0.9} |
| 45d ago | EzDocs | document_received | {'file': 'PHOTO-2026-08-20-16-44-09.jpg', 'doc_type': 'selfie', 'confidence': 0.9} |
| 45d ago | EzDocs | document_received | {'file': 'PHOTO-2026-08-20-16-44-09.jpg', 'doc_type': 'selfie', 'confidence': 0.9} |