everything the challan needs, and where each one stands
Day by day — every step and who held it
Next step
Waiting on the branch
Outstanding: Sanction Letter, Applicant's Aadhaar Card, Applicant's PAN Card. EzDocs has asked — nothing to do here unless you want to phone the branch.
Where this case stands — the whole trailread by EzDocs as one conversation
Do things the NOI team's work on a case, in order — come here when the Next step above points here: upload the paid challan, mark it Filed, share the e-filing copy, take the bank's approval, or fix a detail
Pay on GRAS — the NOI Co-pilot box there fills the form from the case number, and the full walkthrough with the exact figures appears at the top of this page the moment everything is clear (documents in, money verified). EzDocs reads the GRN off the uploaded PDF, re-checks every figure and name, and writes the bank mail. (If the direct page complains, start at gras.mahakosh.gov.in and click through.) The challan, as it will be typed — the GRAS form with the papers beside it; correct a box there when a paper says otherwise.
then switch to the e-filing tab you are already logged into — the next page there fills by itself. One e-filing tab only: the portal keeps one session per login, so a second tab (or the front page again) logs the first out. Not logged in yet today? open the portal (its front page logs you in afresh — and logs out any other e-filing tab).
The NOI Co-pilot creates the token from the Date of Mortgage, opens each page in the portal's own order and fills it, checked by EzDocs. Press this the moment you submit — the branch hears the NOI team's own words: “filed on the IGR site, once deface we will share with you”.
When the eFilingDoc… PDF is in hand — the token is read from the file and the branch mail is written. The DHC's PRN is read off the same copy.
These two banks approve the draft filing before submission — share the screenshot, they approve with one click, no mail round-trips.
No snip shared yet. Upload the draft e-filing screenshot below — the bank gets a one-click approval link instead of an email round-trip.
Uploading composes the approval mail to the bank (held on Draft mails until a person presses Send). Re-uploading replaces the snip and re-opens the decision on the SAME link.
Filing record (attempts, GRN, token)
| Attempt | GRN | Token | Status | Submitted |
|---|---|---|---|---|
| no filing yet |
Fix something every change is recorded with your name
Usually Aradhana Mam's press — after seeing the credit with her own eyes (bank SMS or statement). The case then moves towards the challan on its own.
Advanced — move the case by hand (ask Abhijit first)
Normally the case moves itself when documents and money arrive — this override is for the rare day it is stuck wrong.
The reply EzDocs wrote on this thread — yours to edit; nothing leaves until you press Send.
No draft is waiting on this case. EzDocs writes one the moment the case needs a mail — a chase, the fee, the challan, the e-filing copy — and it waits here for your Send. All drafts → · Write a reply on Mails & papers →
The conversation, word for word — attachments open on click. Mail thread, oldest first.
This is the case's own Gmail thread, oldest first — the first mail is how the case began, and every later mail lands here the moment it arrives. Search on the Cases page finds any words written below.
📑 Open mails & papers — each mail beside its papers, ← → the next paper25 Sep, 16:45 · 20d ago THE FIRST MAIL — how this case began
UPI id:-9975001243@ybl
Sent from Outlook for Android<https://aka.ms/AAb9ysg>
07 Oct, 16:33 · 8d ago
Team,
The amount was refunded in the customer account and screenshot attached for
your reference.
Aradhana Rai
NOI Coordinator | One Legal
+91 8888706969
earlier mails quoted below
07 Oct, 16:33 · 8d ago
Team,
The amount was refunded in the customer account and screenshot attached for
your reference.
Aradhana Rai
NOI Coordinator | One Legal
+91 8888706969
earlier mails quoted below
07 Oct, 16:33 · 8d ago
Team,
The amount was refunded in the customer account and screenshot attached for
your reference.
[image: WhatsApp Image 2026-10-07 at 4.26.35 PM.jpeg]
Aradhana Rai
NOI Coordinator | One Legal
+91 8888706969
earlier mails quoted below
Every file the branch sent, and what EzDocs read it as. Click a filename to open the file itself. A wrong label? Fix it at the bottom — the checklist and the next mail follow your fix.
| Document | File — click to open | Status | When |
|---|---|---|---|
| Payment screenshot | WhatsApp Image 2026-10-07 at 4.26.35 PM.jpeg | filed | 6d ago |
a label is wrong? open the file above, then correct it here
The checklist and the next mail follow the corrected label. Recorded with your name.
Details & records the money working, the property exactly as it will be filed, the people, and what was read from each document
The records come first. The Property card below is the one to check before filing day.
Payment
—
₹790
not verified — no credit seen
Fee working (ours)
No fee computed yet — it appears the moment the loan amount is known.Property (must be perfect)
No property read yet — it fills itself from the sanction letter, the legal report, the technical report, the mail, or the Index II.Parties
| Role | Name | PAN | Aadhaar |
|---|---|---|---|
| none extracted yet |
All mail records (for Abhijit — safe to ignore)
| Template | To | When |
|---|---|---|
| document chase | gaurav.landage@icicihfc.com | 20d ago |
| document chase | gaurav.landage@icicihfc.com | 17d ago |
What EzDocs read from each document — check anything marked in red
664680309364
2026-10-07
16:25
790
UPI
......1243@sbi
....docs@okaxis
SHUBHAM DATTA MAHULKAR
EZDOCS
raw reading (for Abhijit)
{'utr': '664680309364', 'date': '2026-10-07', 'time': '16:25', 'amount': 790, 'method': 'UPI', 'payee_upi': '......1243@sbi', 'payer_upi': '....docs@okaxis', 'payee_name': 'SHUBHAM DATTA MAHULKAR', 'payer_name': 'EZDOCS', 'debit_notification_text': None}bank: HDFC Bank; kind: payment_screenshot; payments: [{'utr': '664680309364', 'date': '2026-10-07', 'page': 1, 'time': '16:25', 'payee': 'SHUBHAM DATTA MAHULKAR', 'amount': 790.0, 'direction': 'debit', 'narration': 'From
raw reading (for Abhijit)
{'payments_inside': {'bank': 'HDFC Bank', 'kind': 'payment_screenshot', 'payments': [{'utr': '664680309364', 'date': '2026-10-07', 'page': 1, 'time': '16:25', 'payee': 'SHUBHAM DATTA MAHULKAR', 'amount': 790.0, 'direction': 'debit', 'narration': 'From: EZDOCS (HDFC Bank) ....docs@okaxis on Google Pay', 'proof_kind': 'success_screen'}], 'rows_read': 1, 'account_last4': None, 'account_holder': 'EZDOCS'}}Technical record (for Abhijit — safe to ignore)
| 7h ago | EzDocs | draft_withdrawn | {'why': "the team's own mail of 07 Oct, 16:33 asked for the payment screenshot — the draft it answers is taken off", 'count': 1, 'kinds': ['doc_chase']} |
| 6d ago | EzDocs | hidden_payment_scan | {'file': 'WhatsApp Image 2026-10-07 at 4.26.35 PM.jpeg', 'kind': 'payment_screenshot', 'found': 1, 'doc_id': '06749f7d-7424-42de-819b-e73101625d1a', 'fetched': True} |
| 6d ago | EzDocs | payment_found_in_statement | {'why': "the branch's payment proof was not a screenshot — the payment to our account was found INSIDE this file and recorded as its claim; the bank's credit still decides (Waghmare, 01451)", 'file': 'WhatsApp Image 2026 |
| 6d ago | EzDocs | claim_held_until_quote | {'utr': '664680309364', 'why': 'payment proof arrived before the case was quoted; held on the case and applied the moment the receivable exists', 'date': '2026-10-07', 'payee': 'SHUBHAM DATTA MAHULKAR', 'amount': 790.0, |
| 6d ago | EzDocs | draft_put_right475 | {'why': 'the chase waiting for Send said what is no longer so — put right in its own words', 'kind': 'doc_chase', 'before': '1c3ab625962f3c00e53ddfe4484974dd83e445ac062c5685b0c81e062de990b7', 'changes': ['Payment Screens |
| 6d ago | EzDocs | thread_docs_swept | {'why': 'this case had no papers at all — its own threads were read for the attachments nobody had pulled yet', 'error': None, 'stored': 1, 'why_not': None, 'messages': 2} |
| 6d ago | EzDocs | thread_documents_backfilled | {'why': None, 'stored': 1, 'mailbox': 'icicihfcnoi@ezdocs.co.in', 'skipped': 0, 'messages': 2, 'unreadable_threads': 0} |
| 6d ago | EzDocs | claim_held_until_quote | {'utr': '664680309364', 'why': 'payment proof arrived before the case was quoted; held on the case and applied the moment the receivable exists', 'date': '2026-10-07', 'payee': 'SHUBHAM DATTA MAHULKAR ·......1243@sbi', |
| 6d ago | EzDocs | document_received | {'file': 'WhatsApp Image 2026-10-07 at 4.26.35 PM.jpeg', 'doc_type': 'payment_screenshot', 'confidence': 0.95, 'payment_seen': 'From: EZDOCS (HDFC Bank)', 'payments_to_us': 1} |
| 7d ago | EzDocs | chase_held_back | {'why': 'nothing has changed since we asked — the same list would only repeat itself', 'still_waiting_for': ["Applicant's Aadhaar Card", "Applicant's PAN Card", 'Loan amount (with insurance, if any)', 'Payment Screenshot |
| 9d ago | EzDocs | thread_docs_swept | {'why': 'this case had no papers at all — its own threads were read for the attachments nobody had pulled yet', 'error': None, 'stored': 0, 'why_not': None, 'messages': 1} |
| 10d ago | EzDocs | chase_held_back | {'why': 'nothing has changed since we asked — the same list would only repeat itself', 'still_waiting_for': ["Applicant's Aadhaar Card", "Applicant's PAN Card", 'Loan amount (with insurance, if any)', 'Payment Screenshot |
| 12d ago | EzDocs | thread_docs_swept | {'why': 'this case had no papers at all — its own threads were read for the attachments nobody had pulled yet', 'error': None, 'stored': 0, 'why_not': None, 'messages': 1} |
| 14d ago | EzDocs | chase_held_back | {'why': 'nothing has changed since we asked — the same list would only repeat itself', 'still_waiting_for': ["Applicant's Aadhaar Card", "Applicant's PAN Card", 'Loan amount (with insurance, if any)', 'Payment Screenshot |
| 15d ago | EzDocs | thread_docs_swept | {'why': 'this case had no papers at all — its own threads were read for the attachments nobody had pulled yet', 'error': None, 'stored': 0, 'why_not': None, 'messages': 1} |
| 17d ago | EzDocs | chase_held_back | {'why': 'nothing has changed since we asked — the same list would only repeat itself', 'still_waiting_for': ["Applicant's Aadhaar Card", "Applicant's PAN Card", 'Loan amount (with insurance, if any)', 'Payment Screenshot |
| 17d ago | EzDocs | email_shadowed:doc_chase | {'to': 'gaurav.landage@icicihfc.com', 'body': "Dear Team,\n\nWith reference to the captioned case, the following is pending from your end:\n\n 1. Sanction Letter — not received yet\n 2. Applicant's Aadhaar Card — not r |
| 17d ago | EzDocs | draft_withdrawn | {'why': 'a fresher chase replaces it — the asks changed', 'count': 1} |
| 18d ago | EzDocs | thread_docs_swept | {'why': 'this case had no papers at all — its own threads were read for the attachments nobody had pulled yet', 'error': None, 'stored': 0, 'why_not': None, 'messages': 1} |
| 20d ago | EzDocs | quoted_history_checked | {} |
| 20d ago | EzDocs | extra_challan_scanned | {'found': 0} |
| 20d ago | EzDocs | trail_read | {'why': 'EzDocs read the whole trail as one conversation; what it says is shown on the case — the stage still moves by the papers and the checked per-mail facts', 'done': [], 'mails': 1, 'summary': 'The case has just sta |
| 20d ago | EzDocs | email_shadowed:doc_chase | {'to': 'gaurav.landage@icicihfc.com', 'body': "Dear Team,\n\nWith reference to the captioned case, the following is pending from your end:\n\n 1. Sanction Letter — not received yet\n 2. Applicant's Aadhaar Card — not r |
| 20d ago | EzDocs | mail_instruction_understood | {'amount': None, 'phrase': None, 'reason': None, 'instructions': ['refund_requested'], 'urgent_disbursement': False} |
| 20d ago | EzDocs | case_created | {'lan': None, 'bank': 'ICICI_HFC', 'thread_id': '1a0d84719997cb11'} |