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Cases / NOI-2026-03663

Suraj Patil

PNB_HFLLAN — Needs documents · waiting on the branch Send the draft 1All documentsMails & papers 2
Mail in
Documents
Payment
Challan
Filing
E-filing
Index II
Papers for the challan6 still to come
2 of 8 in hand.
everything the challan needs, and where each one stands
Still needed for the challan: Sanction Letter, Applicant's Aadhaar Card, Applicant's PAN Card, the property address — no file carries it; ask the branch for the technical report
For the e-filing visit later (not for the challan): Applicant's Selfie / Photo, Index II copy / Title document
✓Payment screenshot — shows ₹56,630; money not verified yetopen
✓Bank statementopen
Sanction Letter — still needed
Applicant's Aadhaar Card — still needed
Applicant's PAN Card — still needed
Property address — no document on file carries it; ask the branch for the technical report or Index II
Applicant's Selfie / Photo — for the e-filing visit later
Index II copy / Title document — for the e-filing visit later
Aadhaar and PAN come before the challan: the NOI team checks the name is the same on both.
All files (2)A label is wrong? Fix it under All documents.
a file on the mail that is not here — every mail of this case is walked again, what lands is read at once
Moneynot worked out yet
No fee computed yet — it appears the moment the loan amount is known.
See the full workingevery row, and the property
Time takennot shown to the bank
Challan —not made yet
Index II —not yet
the NOI team 1 minthe branch 2 h 21 mintotal 2 h 22 min so far
Now with the branch — waiting for your documents
since 16:35 — 2 h 21 min of working time
Day by day — every step and who held it
16:34Your branch's mail
16:35Papers read+1 min · the NOI team
Case facts
Bank
PNB_HFL
Loan amount
—
Loan account no.
—
Bank’s own ref
—
Kind of case — the amount follows this
0.3% only / top-up: the branch asks for the 0.3% challan alone (a top-up, or a stand-alone 0.3% challan) — the stamp duty and ₹100, nothing is filed. Change this and the amount re-works itself.
Who paid the challan
The ask carries the stamp duty and registration fee we will pay on GRAS. If their own vendor already paid the challans, switch this — the ask re-works to our fee alone.
Open the filing pack all the challan needs

Where this case stands — the whole trailread by EzDocs as one conversation

The bank branch has requested a refund for a cancelled case and provided a payment screenshot and passbook. The team needs to process the refund.
the history says the next move is with the NOI team — refund process
the branch last asked: Kindly initiate Refund process of amount in captioned case as case was cancelled due to some reasons
the branch's words say the fee is paid — the credit itself decides; the money page shows what was seen
✓ fee paid — the branch's words — done, mail 1 (2026-10-16) “Attached here payment paid screenshot”
read over 1 mail(s), last mail 2026-10-16 · read 2h ago · what EzDocs says informs the page; the step moves by the papers and the checked facts

Do things the NOI team's work on a case, in order — come here when the Next step above points here: upload the paid challan, mark it Filed, share the e-filing copy, take the bank's approval, or fix a detail

1Pay the challan on GRAS, then upload it here

Pay on GRAS — the NOI Co-pilot box there fills the form from the case number, and the full walkthrough with the exact figures appears at the top of this page the moment everything is clear (documents in, money verified). EzDocs reads the GRN off the uploaded PDF, re-checks every figure and name, and writes the bank mail. (If the direct page complains, start at gras.mahakosh.gov.in and click through.) The challan, as it will be typed — the GRAS form with the papers beside it; correct a box there when a paper says otherwise.

2File the NOI on the IGR site, then tell the branch

then switch to the e-filing tab you are already logged into — the next page there fills by itself. One e-filing tab only: the portal keeps one session per login, so a second tab (or the front page again) logs the first out. Not logged in yet today? open the portal (its front page logs you in afresh — and logs out any other e-filing tab).
The NOI Co-pilot creates the token from the Date of Mortgage, opens each page in the portal's own order and fills it, checked by EzDocs. Press this the moment you submit — the branch hears the NOI team's own words: “filed on the IGR site, once deface we will share with you”.

3Send the downloaded e-filing copy

When the eFilingDoc… PDF is in hand — the token is read from the file and the branch mail is written. The DHC's PRN is read off the same copy.

DHC PRN — not on the case yet: it is read off the filed e-filing copy, or type it from the DHC receipt
4Bank approval snip (Sammaan & Hinduja only)

These two banks approve the draft filing before submission — share the screenshot, they approve with one click, no mail round-trips.

No snip shared yet. Upload the draft e-filing screenshot below — the bank gets a one-click approval link instead of an email round-trip.

Uploading composes the approval mail to the bank (held on Draft mails until a person presses Send). Re-uploading replaces the snip and re-opens the decision on the SAME link.

Filing record (attempts, GRN, token)
AttemptGRNTokenStatusSubmitted
no filing yet

Open filing pack →

Fix something every change is recorded with your name

Where did you see the money? One tap is the same record, in your name:

Usually Aradhana Mam's press — after seeing the credit with her own eyes (bank SMS or statement). The case then moves towards the challan on its own.

Advanced — move the case by hand (ask Abhijit first)

Normally the case moves itself when documents and money arrive — this override is for the rare day it is stuck wrong.

The reply EzDocs wrote on this thread — yours to edit; nothing leaves until you press Send. Your own words, or a paper of the case with it? Reply on Mails & papers →

DRAFT — written by EzDocs, not sent
Re: Kindly Initiate Refund amount // Suraj Patil
how it will look to the branch

Team,

Kindly share the following to process the challan:

  • Sanction Letter — not received yet
  • Applicant's Aadhaar Card — not received yet
  • Applicant's PAN Card — not received yet
  • Loan amount (with insurance, if any) — not received yet

For NOI filing, we also need (it does not hold up the challan):
Applicant's Selfie / Photo, Index II copy / Title document

Regards,
NOI Coordinator (PNB)
ThinkBigz
M:-8097244974
open on Draft mails instead
The letter is yours to edit right here. The subject can't change — that keeps the reply on the bank's thread. Edits are kept in the record with your name.

The conversation, word for word — attachments open on click. Mail thread, oldest first.

This is the case's own Gmail thread, oldest first — the first mail is how the case began, and every later mail lands here the moment it arrives. Search on the Cases page finds any words written below.

📑 Open mails & papers — each mail beside its papers, ← → the next paper
BB balaji.bhosle@phfl.com phfl.com
16 Oct, 16:34 · 2h ago
THE FIRST MAIL — how this case began
Kindly Initiate Refund amount // Suraj Patil
Dear Team,

Kindly initiate Refund process of amount in captioned case as case was cancelled due to some reasons

Attached here payment paid screenshot

Also beneficiary details passbook pdf attached here

Kindly check once and process same on priority

Regards, Balaji Bhosle 7028576985
🤖 read: asks for a payment receipt, a status; documents attached; note: case was cancelled — “Kindly initiate Refund process of amount in captioned case as case was cancelled due to some reasons”
OL The NOI teamTYPED IN GMAIL
16 Oct, 16:45 · 2h ago
Dear Team,

We will refund the amount in 5 to 6 working days..

Regards, NOI Coordinator (PNB) ThinkBigz M:-8097244974
earlier mails quoted below
On Fri, 16 Oct 2026 at 16:35, Balaji Manchakrao Bhosle < balaji.bhosle@phfl.com > wrote: Dear Team, Kindly initiate Refund process of amount in captioned case as case was cancelled due to some reasons Attached here payment paid screenshot Also beneficiary details passbook pdf attached here Kindly check once and process same on priority Regards, Balaji Bhosle 7028576985
🤖 read: The NOI team will refund the amount in 5 to 6 working days.

Every file the branch sent, and what EzDocs read it as. Click a filename to open the file itself. A wrong label? Fix it at the bottom — the checklist and the next mail follow your fix.

Still needed for the challan: Sanction Letter, Applicant's Aadhaar Card, Applicant's PAN Card, the property address — no file carries it; ask the branch for the technical report
For the e-filing visit later (not for the challan): Applicant's Selfie / Photo, Index II copy / Title document
DocumentFile — click to openStatusWhen
Payment screenshot IMG-20260724-WA0034.jpg
filed 2h ago
Bank statement MY SBI Passbook.pdf
filed 2h ago
a label is wrong? open the file above, then correct it here

The checklist and the next mail follow the corrected label. Recorded with your name.

Details & records the money working, the property exactly as it will be filed, the people, and what was read from each document

The records come first. The Property card below is the one to check before filing day.

Payment

We need (our working)
—
Screenshot claims
₹56,630
Where it stands
not verified — no credit seen
Screenshot ₹56,630 — verified by itself the moment the bank credit is heard.
Paid by GPay at 2026-07-24 — verified when Google's NEFT lands in the PNB account (within hours).

Fee working (ours)

No fee computed yet — it appears the moment the loan amount is known.

Property (must be perfect)

No property read yet — it fills itself from the sanction letter, the legal report, the technical report, the mail, or the Index II.
hold on after pressing — the page comes back with the result written at the top of this section

Parties

RoleNamePANAadhaar
mortgagorSuraj Patil

All mail records (for Abhijit — safe to ignore)
1 mail(s) written and held — read and send them on Draft mails.
TemplateToWhen
document chasebalaji.bhosle@phfl.com 2h ago
What EzDocs read from each document — check anything marked in red
Payment screenshot IMG-20260724-WA0034.jpg needs your check
utr
984209459157
date
2026-07-24
time
19:00
amount
56630
method
UPI
payee upi
9892834356-2@okbizaxis
payee name
THINKBIGZ INITIATIVE PVT LTD
raw reading (for Abhijit)
{'utr': '984209459157', 'date': '2026-07-24', 'time': '19:00', 'amount': 56630, 'method': 'UPI', 'payee_upi': '9892834356-2@okbizaxis', 'payer_upi': None, 'payee_name': 'THINKBIGZ INITIATIVE PVT LTD', 'payer_name': None, 'debit_notification_text': None}
Bank statement MY SBI Passbook.pdf needs your check
payments inside
bank: SBI; kind: other; payments: []; rows_read: 0; account_last4: 4037; account_holder: FUTKE SHIVAJI ROHIDAS
raw reading (for Abhijit)
{'payments_inside': {'bank': 'SBI', 'kind': 'other', 'payments': [], 'rows_read': 0, 'account_last4': '4037', 'account_holder': 'FUTKE SHIVAJI ROHIDAS'}}
Payment screenshot IMG-20260724-WA0034.jpg needs your check
payments inside
payments: [{'utr': '984209459157', 'date': '2026-07-24', 'page': 1, 'time': '19:00', 'payee': 'THINKBIGZ INITIATIVE PVT LTD', 'amount': 56630.0, 'direction': 'debit', 'narration': 'PhonePe Transaction ID T260724185959527
raw reading (for Abhijit)
{'payments_inside': {'payments': [{'utr': '984209459157', 'date': '2026-07-24', 'page': 1, 'time': '19:00', 'payee': 'THINKBIGZ INITIATIVE PVT LTD', 'amount': 56630.0, 'direction': 'debit', 'narration': 'PhonePe Transaction ID T2607241859595277805555', 'proof_kind': 'success_screen'}]}}
Technical record (for Abhijit — safe to ignore)
1h agoEzDocsquoted_history_checked{}
1h agoEzDocsextra_challan_scanned{'found': 0}
2h agoEzDocschase_held_back{'why': 'nothing has changed since we asked — the same list would only repeat itself', 'still_waiting_for': ["Applicant's Aadhaar Card", "Applicant's PAN Card", 'Loan amount (with insurance, if any)', 'Sanction Letter']}
2h agoEzDocshidden_payment_scan{'file': 'IMG-20260724-WA0034.jpg', 'kind': None, 'found': 1, 'doc_id': '25dd9409-8963-4c10-bad7-3c0dea31178b', 'fetched': True}
2h agoEzDocspayment_found_in_statement{'why': "the branch's payment proof was not a screenshot — the payment to our account was found INSIDE this file and recorded as its claim; the bank's credit still decides (Waghmare, 01451)", 'file': 'IMG-20260724-WA0034
2h agoEzDocsclaim_held_until_quote{'utr': '984209459157', 'why': 'payment proof arrived before the case was quoted; held on the case and applied the moment the receivable exists', 'date': '2026-07-24', 'payee': 'THINKBIGZ INITIATIVE PVT LTD', 'amount': 5
2h agoEzDocstrail_read{'why': 'EzDocs read the whole trail as one conversation; what it says is shown on the case — the stage still moves by the papers and the checked per-mail facts', 'done': ['fee_paid'], 'mails': 1, 'summary': 'The bank br
2h agoEzDocscase_read_started{'tag': '506b933fb356fdb2', 'why': 'arrival', 'note': 'the whole file is being read — a Fill or a copy asking meanwhile waits for this reading'}
2h agoEzDocsemail_shadowed:doc_chase{'to': 'balaji.bhosle@phfl.com', 'body': "Team,\n\nKindly share the following to process the challan:\n\n 1. Sanction Letter — not received yet\n 2. Applicant's Aadhaar Card — not received yet\n 3. Applicant's PAN Car
2h agoEzDocsboxes_gathered{'how': 'uri', 'why': 'new mail', 'docs': [], 'notes': 'No information found for the requested boxes in the provided mail text.', 'filled': {}, 'unsure': [], 'differs': 0, 'seconds': 1.2, 'rejected': [], 'confirmed': [],
2h agoEzDocsparty_from_case_name{'why': 'no KYC read yet — the applicant named on the case holds the boxes gathered from the letter and the mail until the cards land', 'name': 'Suraj Patil'}
2h agoEzDocsdocuments_read_together{'why': 'the files of one mail are read side by side so the draft follows in a minute or two, not after every file in a row', 'files': 2, 'seconds': 6.6, 'workers': 2}
2h agoEzDocshidden_payment_scan{'file': 'MY SBI Passbook.pdf', 'kind': 'other', 'found': 0, 'doc_id': '1d6a5316-9f9b-4c47-8218-ce51e1106488', 'fetched': True, 'at_arrival522': True}
2h agoEzDocsstatement_without_our_payment{'why': 'an account statement was read row by row — no payment to our accounts in it', 'file': 'MY SBI Passbook.pdf', 'kind': 'other', 'payer': 'FUTKE SHIVAJI ROHIDAS', 'doc_id': '1d6a5316-9f9b-4c47-8218-ce51e1106488', '
2h agoEzDocsclaim_held_until_quote{'utr': '984209459157', 'why': 'payment proof arrived before the case was quoted; held on the case and applied the moment the receivable exists', 'date': '2026-07-24', 'payee': 'THINKBIGZ INITIATIVE PVT LTD · 9892834356-
2h agoEzDocsdocument_received{'file': 'MY SBI Passbook.pdf', 'doc_type': 'bank_statement', 'confidence': 0.9, 'payment_seen': 'page 1, two rows to THINKBIGZ', 'payments_to_us': 1}
2h agoEzDocsdocument_received{'file': 'IMG-20260724-WA0034.jpg', 'doc_type': 'payment_screenshot', 'confidence': 0.95, 'payment_seen': 'page 1, paid to THINKBIGZ INITIATIVE PVT LTD', 'payments_to_us': 1}
2h agoEzDocsmail_instruction_understood{'amount': None, 'phrase': None, 'reason': None, 'instructions': ['refund_requested'], 'urgent_disbursement': False}
2h agoEzDocscase_created{'lan': None, 'bank': 'PNB_HFL', 'name': 'Suraj Patil', 'named_by': 'the reading of the mail', 'thread_id': '1a1446310dfe6d87'}

Case diary the case’s history — what happened, newest day first

Papers
3 still needed for the challan
Sanction Letter, Applicant's Aadhaar Card, Applicant's PAN Card
Money
No figure yet
It appears the moment the loan amount is known.
Challan & filing
Not yet
The challan waits on the papers and the money above.
Next — whose move
The branch
papers pending
Today · 16 Oct11 things
Nothing new to ask for — stayed quiet
16:40
Payment to our account found INSIDE a file (a statement / a receipt in a bundle) — recorded as the branch's payment proof; the bank credit still decides
16:40
Payment proof arrived before the case was quoted — held
16:40
EzDocs read the whole trail as one conversation — where the case stands is on the page
16:40
Wrote the document chase mail — held, silent mode
Re: Kindly Initiate Refund amount // Suraj Patil
16:35
EzDocs took 8 steps of its own this day (reading, checking, tidying) — the technical record is under Details & records
16:35
A bank statement was read row by row — no payment to our accounts in it
16:35
Payment proof arrived before the case was quoted — held
16:35
Received: bank_statement
MY SBI Passbook.pdf
16:35
Received: Payment screenshot
IMG-20260724-WA0034.jpg
16:35
Case opened from the branch's mail
16:35
Older days stay folded — open one to read it. The mails themselves are in the thread above; Abhijit's technical record is under Details & records.
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