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Cases / NOI-2026-01958

Rahul Bhatt

PNB_HFLLAN NHL/PM/0426/5082572 Needs documents · waiting on the branch Send the draft 1All documentsMails & papers 2
Mail in
Documents
Payment
Challan
Filing
E-filing
Index II
Papers for the challan6 still to come
1 of 7 in hand.
everything the challan needs, and where each one stands
Still needed for the challan: Sanction Letter, Applicant's Aadhaar Card, Applicant's PAN Card, the property address — no file carries it; ask the branch for the technical report
For the e-filing visit later (not for the challan): Applicant's Selfie / Photo, Index II copy / Title document
✓Payment screenshot — shows ₹10,620; money not verified yetopen
Sanction Letter — still needed
Applicant's Aadhaar Card — still needed
Applicant's PAN Card — still needed
Property address — no document on file carries it; ask the branch for the technical report or Index II
Applicant's Selfie / Photo — for the e-filing visit later
Index II copy / Title document — for the e-filing visit later
Aadhaar and PAN come before the challan: the NOI team checks the name is the same on both.
All files (1)A label is wrong? Fix it under All documents.
a file on the mail that is not here — every mail of this case is walked again, what lands is read at once
Moneynot worked out yet
No fee computed yet — it appears the moment the loan amount is known.
See the full workingevery row, and the property
Time takennot shown to the bank
Challan —not made yet
Index II —not yet
the NOI team 1 minthe branch 27 d 4 htotal 27 d 4 h so far
Now with the branch — waiting for your documents
since 18 Sep 14:03 — 27 d 4 h of working time
Day by day — every step and who held it
18 Sep 14:01Your branch's mail
18 Sep 14:03Papers read+1 min · the NOI team
Case facts
Bank
PNB_HFL
Loan amount
—
Loan account no.
NHL/PM/0426/5082572
Bank’s own ref
—
Kind of case — the amount follows this
0.3% only / top-up: the branch asks for the 0.3% challan alone (a top-up, or a stand-alone 0.3% challan) — the stamp duty and ₹100, nothing is filed. Change this and the amount re-works itself.
Who paid the challan
The ask carries the stamp duty and registration fee we will pay on GRAS. If their own vendor already paid the challans, switch this — the ask re-works to our fee alone.
Open the filing pack all the challan needs

Where this case stands — the whole trailread by EzDocs as one conversation

This case is a request for a refund, not an NOI filing. The NOI team has promised to process the refund within 4 to 5 working days.
the history says the next move is with the NOI team — the refund
the branch last asked: kindly initiate the refund process in captioned case
the NOI team last promised: We will refund in 4 to 5 working days.
read over 2 mail(s), last mail 2026-09-18 · read 27d ago · what EzDocs says informs the page; the step moves by the papers and the checked facts

Do things the NOI team's work on a case, in order — come here when the Next step above points here: upload the paid challan, mark it Filed, share the e-filing copy, take the bank's approval, or fix a detail

1Pay the challan on GRAS, then upload it here

Pay on GRAS — the NOI Co-pilot box there fills the form from the case number, and the full walkthrough with the exact figures appears at the top of this page the moment everything is clear (documents in, money verified). EzDocs reads the GRN off the uploaded PDF, re-checks every figure and name, and writes the bank mail. (If the direct page complains, start at gras.mahakosh.gov.in and click through.) The challan, as it will be typed — the GRAS form with the papers beside it; correct a box there when a paper says otherwise.

2File the NOI on the IGR site, then tell the branch

then switch to the e-filing tab you are already logged into — the next page there fills by itself. One e-filing tab only: the portal keeps one session per login, so a second tab (or the front page again) logs the first out. Not logged in yet today? open the portal (its front page logs you in afresh — and logs out any other e-filing tab).
The NOI Co-pilot creates the token from the Date of Mortgage, opens each page in the portal's own order and fills it, checked by EzDocs. Press this the moment you submit — the branch hears the NOI team's own words: “filed on the IGR site, once deface we will share with you”.

3Send the downloaded e-filing copy

When the eFilingDoc… PDF is in hand — the token is read from the file and the branch mail is written. The DHC's PRN is read off the same copy.

DHC PRN — not on the case yet: it is read off the filed e-filing copy, or type it from the DHC receipt
4Bank approval snip (Sammaan & Hinduja only)

These two banks approve the draft filing before submission — share the screenshot, they approve with one click, no mail round-trips.

No snip shared yet. Upload the draft e-filing screenshot below — the bank gets a one-click approval link instead of an email round-trip.

Uploading composes the approval mail to the bank (held on Draft mails until a person presses Send). Re-uploading replaces the snip and re-opens the decision on the SAME link.

Filing record (attempts, GRN, token)
AttemptGRNTokenStatusSubmitted
no filing yet

Open filing pack →

Fix something every change is recorded with your name

Where did you see the money? One tap is the same record, in your name:

Usually Aradhana Mam's press — after seeing the credit with her own eyes (bank SMS or statement). The case then moves towards the challan on its own.

Advanced — move the case by hand (ask Abhijit first)

Normally the case moves itself when documents and money arrive — this override is for the rare day it is stuck wrong.

The reply EzDocs wrote on this thread — yours to edit; nothing leaves until you press Send. Your own words, or a paper of the case with it? Reply on Mails & papers →

DRAFT — written by EzDocs, not sent
NOI case NOI-2026-01958 — pending documents
how it will look to the branch

Dear Team,

With reference to the captioned case (LAN: NHL/PM/0426/5082572), the following is pending from your end:

  • Sanction Letter — not received yet
  • Applicant's Aadhaar Card — not received yet
  • Applicant's PAN Card — not received yet
Already received with thanks, no need to resend:

Payment Screenshot with UTR

These are needed for the GRAS challan; the challan is what your disbursement waits on, so it helps to send them together.

Kindly share the above on this same email thread. The NOI filing timeline (30 days from the date of mortgage) applies, so early documents help us protect it.

Regards,
NOI Coordinator (PNB)
ThinkBigz
M:-8097244974
open on Draft mails instead
The letter is yours to edit right here. The subject can't change — that keeps the reply on the bank's thread. Edits are kept in the record with your name.

The conversation, word for word — attachments open on click. Mail thread, oldest first.

This is the case's own Gmail thread, oldest first — the first mail is how the case began, and every later mail lands here the moment it arrives. Search on the Cases page finds any words written below.

📑 Open mails & papers — each mail beside its papers, ← → the next paper
BB balaji.bhosle@phfl.com phfl.com
18 Sep, 14:01 · 27d ago
THE FIRST MAIL — how this case began
kindly initiate Refund process for cancelled cheque // Mr. Rahul Bhatt --- NHL/PM/0426/5082572
Dear Team,

kindly initiate the refund process in captioned case

attached here screenshot of paid payment

Gpay number7302206687
Regards, Balaji Bhosle 7028576985
🤖 read: says the fee is paid ✓; documents attached; note: initiate refund process for cancelled cheque — “attached here screenshot of paid payment”
OL The NOI teamTYPED IN GMAIL
18 Sep, 14:12 · 27d ago
Dear Team,

We will refund in 4 to 5 working days.

*Regards,*

*NOI Coordinator (PNB)*

*ThinkBigz*

*M:-8097244974*

earlier mails quoted below
On Fri, 18 Sept 2026 at 14:02, Balaji Manchakrao Bhosle < balaji.bhosle@phfl.com> wrote: Dear Team, kindly initiate the refund process in captioned case attached here screenshot of paid payment Gpay number -7302206687 <(730)%20220-6687> Regards, Balaji Bhosle 7028576985 <(702)%20857-6985>
🤖 read: The team states they will process a refund in 4 to 5 working days.

Every file the branch sent, and what EzDocs read it as. Click a filename to open the file itself. A wrong label? Fix it at the bottom — the checklist and the next mail follow your fix.

Still needed for the challan: Sanction Letter, Applicant's Aadhaar Card, Applicant's PAN Card, the property address — no file carries it; ask the branch for the technical report
For the e-filing visit later (not for the challan): Applicant's Selfie / Photo, Index II copy / Title document
DocumentFile — click to openStatusWhen
Payment screenshot IMG-20260729-WA0041.jpg
filed 27d ago
a label is wrong? open the file above, then correct it here

The checklist and the next mail follow the corrected label. Recorded with your name.

Details & records the money working, the property exactly as it will be filed, the people, and what was read from each document

The records come first. The Property card below is the one to check before filing day.

Payment

We need (our working)
—
Screenshot claims
₹10,620
Where it stands
not verified — no credit seen
Screenshot ₹10,620 — verified by itself the moment the bank credit is heard.

Fee working (ours)

No fee computed yet — it appears the moment the loan amount is known.

Property (must be perfect)

No property read yet — it fills itself from the sanction letter, the legal report, the technical report, the mail, or the Index II.
hold on after pressing — the page comes back with the result written at the top of this section

Parties

RoleNamePANAadhaar
none extracted yet

All mail records (for Abhijit — safe to ignore)
1 mail(s) written and held — read and send them on Draft mails.
TemplateToWhen
document chasebalaji.bhosle@phfl.com 27d ago
document chasebalaji.bhosle@phfl.com 24d ago
document chasebalaji.bhosle@phfl.com 21d ago
document chasebalaji.bhosle@phfl.com 17d ago
What EzDocs read from each document — check anything marked in red
Payment screenshot IMG-20260729-WA0041.jpg needs your check
date
2026-07-29
time
14:49
amount
10620.0
method
UPI
payee name
THINKBIGZ INITIATIVE PVT LTD
raw reading (for Abhijit)
{'utr': None, 'date': '2026-07-29', 'time': '14:49', 'amount': 10620.0, 'method': 'UPI', 'payee_upi': None, 'payer_upi': None, 'payee_name': 'THINKBIGZ INITIATIVE PVT LTD', 'payer_name': None, 'debit_notification_text': None}
Payment screenshot IMG-20260729-WA0041.jpg needs your check
payments inside
kind: payment_screenshot; payments: [{'utr': None, 'date': '2026-07-29', 'page': 1, 'time': '14:49', 'payee': 'THINKBIGZ INITIATIVE PVT LTD', 'amount': 10620.0, 'direction': 'debit', 'narration': 'Paid to THINKBIGZ INITI
raw reading (for Abhijit)
{'payments_inside': {'bank': None, 'kind': 'payment_screenshot', 'payments': [{'utr': None, 'date': '2026-07-29', 'page': 1, 'time': '14:49', 'payee': 'THINKBIGZ INITIATIVE PVT LTD', 'amount': 10620.0, 'direction': 'debit', 'narration': 'Paid to THINKBIGZ INITIATIVE PVT LTD', 'proof_kind': 'success_screen'}], 'rows_read': 1, 'account_last4': None, 'account_holder': None}}
Technical record (for Abhijit — safe to ignore)
8d agoEzDocscase_read_started{'tag': '3a7f73612a366713', 'why': 'retry495', 'note': 'the whole file is being read — a Fill or a copy asking meanwhile waits for this reading'}
8d agoEzDocscase_read_started{'tag': '3a7f73612a366713', 'why': 'retry495', 'note': 'the whole file is being read — a Fill or a copy asking meanwhile waits for this reading'}
12d agoEzDocscase_read_started{'tag': 'ba3e07c2de0d1adf', 'why': 'sweep', 'note': 'the whole file is being read — a Fill or a copy asking meanwhile waits for this reading'}
13d agoEzDocscase_read_started{'tag': 'ba3e07c2de0d1adf', 'why': 'sweep', 'note': 'the whole file is being read — a Fill or a copy asking meanwhile waits for this reading'}
14d agoEzDocschase_held_back{'why': 'nothing has changed since we asked — the same list would only repeat itself', 'still_waiting_for': ["Applicant's Aadhaar Card", "Applicant's PAN Card", 'Loan amount (with insurance, if any)', 'Sanction Letter']}
16d agoEzDocschase_held_back{'why': 'nothing has changed since we asked — the same list would only repeat itself', 'still_waiting_for': ["Applicant's Aadhaar Card", "Applicant's PAN Card", 'Loan amount (with insurance, if any)', 'Sanction Letter']}
16d agoEzDocsname_healed{'why': 'the case had no name; its own documents/mails carried one', 'name': 'Rahul Bhatt'}
17d agoEzDocschase_held_back{'why': 'nothing has changed since we asked — the same list would only repeat itself', 'still_waiting_for': ["Applicant's Aadhaar Card", "Applicant's PAN Card", 'Loan amount (with insurance, if any)', 'Sanction Letter']}
17d agoEzDocsemail_shadowed:doc_chase{'to': 'balaji.bhosle@phfl.com', 'body': "Dear Team,\n\nWith reference to the captioned case (LAN: NHL/PM/0426/5082572), the following is pending from your end:\n\n 1. Sanction Letter — not received yet\n 2. Applicant'
17d agoEzDocsdraft_withdrawn{'why': 'a fresher chase replaces it — the asks changed', 'count': 1}
21d agoEzDocschase_held_back{'why': 'nothing has changed since we asked — the same list would only repeat itself', 'still_waiting_for': ["Applicant's Aadhaar Card", "Applicant's PAN Card", 'Loan amount (with insurance, if any)', 'Sanction Letter']}
21d agoEzDocschase_held_back{'why': 'nothing has changed since we asked — the same list would only repeat itself', 'still_waiting_for': ["Applicant's Aadhaar Card", "Applicant's PAN Card", 'Loan amount (with insurance, if any)', 'Sanction Letter']}
21d agoEzDocsemail_shadowed:doc_chase{'to': 'balaji.bhosle@phfl.com', 'body': "Dear Team,\n\nWith reference to the captioned case (LAN: NHL/PM/0426/5082572), the following is pending from your end:\n\n 1. Sanction Letter — not received yet\n 2. Applicant'
21d agoEzDocsdraft_withdrawn{'why': 'a fresher chase replaces it — the asks changed', 'count': 1}
24d agoEzDocschase_held_back{'why': 'nothing has changed since we asked — the same list would only repeat itself', 'still_waiting_for': ["Applicant's Aadhaar Card", "Applicant's PAN Card", 'Loan amount (with insurance, if any)', 'Sanction Letter']}
24d agoEzDocsemail_shadowed:doc_chase{'to': 'balaji.bhosle@phfl.com', 'body': "Dear Team,\n\nWith reference to the captioned case (LAN: NHL/PM/0426/5082572), the following is pending from your end:\n\n 1. Sanction Letter — not received yet\n 2. Applicant'
24d agoEzDocsdraft_withdrawn{'why': 'a fresher chase replaces it — the asks changed', 'count': 1}
27d agoEzDocstrail_read{'why': 'EzDocs read the whole trail as one conversation; what it says is shown on the case — the stage still moves by the papers and the checked per-mail facts', 'done': [], 'mails': 2, 'summary': 'This case is a reques
27d agoEzDocschase_held_back{'why': 'nothing has changed since we asked — the same list would only repeat itself', 'still_waiting_for': ["Applicant's Aadhaar Card", "Applicant's PAN Card", 'Loan amount (with insurance, if any)', 'Sanction Letter']}
27d agoEzDocshidden_payment_scan{'file': 'IMG-20260729-WA0041.jpg', 'kind': 'payment_screenshot', 'found': 1, 'doc_id': 'e7fc2994-1f1d-408e-8949-b2f21aa6e09c', 'fetched': True}
27d agoEzDocspayment_found_in_statement{'why': "the branch's payment proof was not a screenshot — the payment to our account was found INSIDE this file and recorded as its claim; the bank's credit still decides (Waghmare, 01451)", 'file': 'IMG-20260729-WA0041
27d agoEzDocsclaim_held_until_quote{'utr': None, 'why': 'payment proof arrived before the case was quoted; held on the case and applied the moment the receivable exists', 'date': '2026-07-29', 'payee': 'THINKBIGZ INITIATIVE PVT LTD', 'amount': 10620.0, 'p
27d agoEzDocstrail_read{'why': 'EzDocs read the whole trail as one conversation; what it says is shown on the case — the stage still moves by the papers and the checked per-mail facts', 'done': [], 'mails': 1, 'summary': 'The bank branch has r
27d agoEzDocsquoted_history_checked{}
27d agoEzDocsextra_challan_scanned{'found': 0}
27d agoEzDocsemail_shadowed:doc_chase{'to': 'balaji.bhosle@phfl.com', 'body': "Dear Team,\n\nWith reference to the captioned case (LAN: NHL/PM/0426/5082572), the following is pending from your end:\n\n 1. Sanction Letter — not received yet\n 2. Applicant'
27d agoEzDocsclaim_held_until_quote{'utr': None, 'why': 'payment proof arrived before the case was quoted; held on the case and applied the moment the receivable exists', 'date': '2026-07-29', 'payee': 'THINKBIGZ INITIATIVE PVT LTD', 'amount': 10620.0, 'p
27d agoEzDocsdocument_received{'file': 'IMG-20260729-WA0041.jpg', 'doc_type': 'payment_screenshot', 'confidence': 1.0, 'payment_seen': 'the entire screen shows payment to THINKBIGZ', 'payments_to_us': 1}
27d agoEzDocschase_held_back{'why': 'another mail landed within 3 minutes and the branch did not list what it attached — one debounce, so we ask once for everything', 'would_have_asked_for': ["Applicant's Aadhaar Card", "Applicant's PAN Card", 'Loa
27d agoEzDocsmail_instruction_understood{'amount': None, 'phrase': None, 'reason': None, 'instructions': ['refund_requested'], 'urgent_disbursement': False}

Case diary the case’s history — what happened, newest day first

Papers
3 still needed for the challan
Sanction Letter, Applicant's Aadhaar Card, Applicant's PAN Card
Money
No figure yet
It appears the moment the loan amount is known.
Challan & filing
Not yet
The challan waits on the papers and the money above.
Next — whose move
The branch
papers pending
1 Oct1 thing
Nothing new to ask for — stayed quiet
10:01
28 Sep5 things — 1 letter written · 4 steps
Nothing new to ask for — stayed quiet
20:25
The case's name was filled from its own papers
20:24
Nothing new to ask for — stayed quiet
10:01
Wrote the document chase mail — held, silent mode
NOI case NOI-2026-01958 — pending documents
10:00
An old draft withdrew itself — its asks were already answered
10:00
24 Sep4 things — 1 letter written · 3 steps
Nothing new to ask for — stayed quiet
10:01
Nothing new to ask for — stayed quiet
10:01
Wrote the document chase mail — held, silent mode
NOI case NOI-2026-01958 — pending documents
10:00
An old draft withdrew itself — its asks were already answered
10:00
21 Sep3 things — 1 letter written · 2 steps
Nothing new to ask for — stayed quiet
10:01
Wrote the document chase mail — held, silent mode
NOI case NOI-2026-01958 — pending documents
10:00
An old draft withdrew itself — its asks were already answered
10:00
18 Sep10 things — 1 document received · 2 letters written · 7 steps
EzDocs read the whole trail as one conversation — where the case stands is on the page
14:22
Nothing new to ask for — stayed quiet
14:10
Payment to our account found INSIDE a file (a statement / a receipt in a bundle) — recorded as the branch's payment proof; the bank credit still decides
14:10
Payment proof arrived before the case was quoted — held
14:10
EzDocs read the whole trail as one conversation — where the case stands is on the page
14:10
Wrote the document chase mail — held, silent mode
kindly initiate Refund process for cancelled cheque // Mr. Rahul Bhatt --- NHL/PM/0426/5082572
14:03
Payment proof arrived before the case was quoted — held
14:03
Received: Payment screenshot
IMG-20260729-WA0041.jpg
14:03
Nothing new to ask for — stayed quiet
14:03
Case opened from the branch's mail
14:02
Older days stay folded — open one to read it. The mails themselves are in the thread above; Abhijit's technical record is under Details & records.
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