This case was already running before the app began watching on 1 Sep. Earlier mails, documents, challans and payments may be on the Gmail thread but not yet inside the app — so “nothing received” or “no challan yet” here can be wrong. Treat it as an older case and check the Gmail thread. The app is fully reliable for FRESH cases (first mail on or after 1 Sep).
the challan is done — these are for the IGR filing / KYC
- In the branch's mail of 31 Aug (from mohammad.ansari@icicihfc.com, “Request to share NOI charges - Vineeth Menon - 77000345057”), a DIFFERENT PERSON'S PAN card is attached: coapp pan.jpeg is DIANA GERARD DASS (PAN AXEPD5289M)'s, not Vineeth Menon's. Please check with the branch. It is not used — Vineeth's own PAN card is typed.
- In the branch's mail of 31 Aug (from mohammad.ansari@icicihfc.com, “Request to share NOI charges - Vineeth Menon - 77000345057”), a DIFFERENT PERSON'S Aadhaar card is attached: coapp aadhar.jpeg is Diana Gerard Dass's, not Vineeth Menon's. Please check with the branch. It is not used — Vineeth's own Aadhaar card is typed.
- In the branch's mail of 31 Aug (from mohammad.ansari@icicihfc.com, “Re: Request to share NOI charges - Vineeth Menon - 77000345057”), ANOTHER CUSTOMER'S SANCTION LETTER is attached: KFSLetter_77000345058 (1).pdf is VINEΕΤΗ Μ ΜΕΝON, DIANA GERARD DASS (loan 77000345058)'s, not Vineeth Menon's. Please check with the branch. Nothing should be taken from it — check the loan amount and the property against Vineeth's own letter.
- The work is done — our fee of ₹34,550 is still not in our account. Chase the branch for it.
why?
The money may already be here — 1 credit(s) our bank showed us that no case has taken
Day by day — every step and who held it
Next step
Nothing — this case is done
Index II shared with the branch and the case is closed.
Where this case stands — the whole trailread by EzDocs as one conversation
Do things the NOI team's work on a case, in order — come here when the Next step above points here: upload the paid challan, mark it Filed, share the e-filing copy, take the bank's approval, or fix a detail
Pay on GRAS — the NOI Co-pilot box there fills the form from the case number, and the full walkthrough with the exact figures appears at the top of this page the moment everything is clear (documents in, money verified). EzDocs reads the GRN off the uploaded PDF, re-checks every figure and name, and writes the bank mail. (If the direct page complains, start at gras.mahakosh.gov.in and click through.) The challan, as it will be typed — the GRAS form with the papers beside it; correct a box there when a paper says otherwise.
then switch to the e-filing tab you are already logged into — the next page there fills by itself. One e-filing tab only: the portal keeps one session per login, so a second tab (or the front page again) logs the first out. Not logged in yet today? open the portal (its front page logs you in afresh — and logs out any other e-filing tab).
The NOI Co-pilot creates the token from the Date of Mortgage, opens each page in the portal's own order and fills it, checked by EzDocs. Press this the moment you submit — the branch hears the NOI team's own words: “filed on the IGR site, once deface we will share with you”.
When the eFilingDoc… PDF is in hand — the token is read from the file and the branch mail is written. The DHC's PRN is read off the same copy.
These two banks approve the draft filing before submission — share the screenshot, they approve with one click, no mail round-trips.
No snip shared yet. Upload the draft e-filing screenshot below — the bank gets a one-click approval link instead of an email round-trip.
Uploading composes the approval mail to the bank (held on Draft mails until a person presses Send). Re-uploading replaces the snip and re-opens the decision on the SAME link.
Filing record (attempts, GRN, token)
| Attempt | GRN | Token | Status | Submitted |
|---|---|---|---|---|
| no filing yet |
Fix something every change is recorded with your name
Usually Aradhana Mam's press — after seeing the credit with her own eyes (bank SMS or statement). The case then moves towards the challan on its own.
Undo a verification — for a wrong press; it goes on the record and the case is re-thought at once
Advanced — move the case by hand (ask Abhijit first)
Normally the case moves itself when documents and money arrive — this override is for the rare day it is stuck wrong.
The reply EzDocs wrote on this thread — yours to edit; nothing leaves until you press Send.
No draft is waiting on this case. EzDocs writes one the moment the case needs a mail — a chase, the fee, the challan, the e-filing copy — and it waits here for your Send. All drafts → · Write a reply on Mails & papers →
The conversation, word for word — attachments open on click. Mail thread, oldest first.
This thread was already running before the app started — the mails below are the part the app has read; earlier mails are on Gmail. The oldest here is where the app joined, NOT where the case began. Search on the Cases page finds any words written below.
📑 Open mails & papers — each mail beside its papers, ← → the next paper31 Aug, 14:18 · 45d ago THE APP JOINED HERE — earlier mails are on Gmail
Request to share NOI charges.
Loan amount is 58.2L
17 more mails in between — open
31 Aug, 14:23 · 45d ago
Aradhana Rai NOI Coordinator | One Legal +91 8888706969
earlier mails quoted below
31 Aug, 14:23 · 45d ago
Aradhana Rai NOI Coordinator | One Legal +91 8888706969
earlier mails quoted below
31 Aug, 14:25 · 45d ago
earlier mails quoted below
31 Aug, 14:25 · 45d ago
Aradhana Rai NOI Coordinator | One Legal +91 8888706969
earlier mails quoted below
31 Aug, 14:25 · 45d ago
Aradhana Rai NOI Coordinator | One Legal +91 8888706969
earlier mails quoted below
31 Aug, 14:32 · 45d ago
Total loan amount including insurance is 61.50L.
earlier mails quoted below
31 Aug, 14:37 · 45d ago
Aradhana Rai NOI Coordinator | One Legal +91 8888706969
earlier mails quoted below
31 Aug, 17:55 · 45d ago
Request to share revise charges list
Final loan amount is 58.30L
earlier mails quoted below
31 Aug, 18:22 · 45d ago
NOI
Charges & Service Fees Calculator - ONE LEGAL |EZDOCS
NOI Govt Fees
350
EZDOCS
Service Fees for NOI
1700
Aradhana Rai NOI Coordinator | One Legal +91 8888706969
earlier mails quoted below
31 Aug, 20:29 · 44d ago
Aradhana Rai NOI Coordinator | One Legal +91 8888706969
earlier mails quoted below
31 Aug, 21:00 · 44d ago
Team,
Charges paid, kindly share challan
earlier mails quoted below
31 Aug, 21:47 · 44d ago
earlier mails quoted below
31 Aug, 21:47 · 44d ago
Aradhana Rai NOI Coordinator | One Legal +91 8888706969
earlier mails quoted below
31 Aug, 21:48 · 44d ago
Aradhana Rai NOI Coordinator | One Legal +91 8888706969
earlier mails quoted below
31 Aug, 21:48 · 44d ago
Aradhana Rai NOI Coordinator | One Legal +91 8888706969
earlier mails quoted below
12 Sep, 14:06 · 33d ago
Team,
applicant
Aradhana Rai
NOI Coordinator | One Legal
+91 8888706969
earlier mails quoted below
24 Sep, 19:14 · 21d ago
Index 2 and colour photo attached, kindly process for Noi index
earlier mails quoted below
25 Sep, 13:48 · 20d ago
TEAM
PFA DOWNLOADED E FILING FOR YOUR REFERENCE
Aradhana Rai
NOI Coordinator | One Legal
+91 8888706969
earlier mails quoted below
07 Oct, 12:39 · 8d ago
PFA Index 2 copy for the case closure.
Aradhana Rai
NOI Coordinator | One Legal +91 8888706969
earlier mails quoted below
Every file the branch sent, and what EzDocs read it as. Click a filename to open the file itself. A wrong label? Fix it at the bottom — the checklist and the next mail follow your fix.
| Document | File — click to open | Status | When |
|---|---|---|---|
| Technical report | HRQ-26-146944_INDProcessRequest_2500320260831141638016.pdf | filed | 45d ago |
| Aadhaar card | app aadhar.jpeg | filed | 45d ago |
| PAN card | app pan.jpeg | filed | 45d ago |
| PAN card | coapp pan.jpeg | filed | 45d ago |
| Aadhaar card | coapp aadhar.jpeg | filed | 45d ago |
| E-filing copy (token) | image.png | filed | 45d ago |
| Sanction letter | KFSLetter_77000345058 (1).pdf | filed | 45d ago |
| Bank's calculation sheet | image.png | filed | 45d ago |
| Payment screenshot | IMG-20260831-WA0030.jpg | filed | 44d ago |
a label is wrong? open the file above, then correct it here
The checklist and the next mail follow the corrected label. Recorded with your name.
Details & records the money working, the property exactly as it will be filed, the people, and what was read from each document
The records come first. The Property card below is the one to check before filing day.
Payment
₹34,550
waiting for the credit
₹34,550
—
not yet
Fee working (ours)
| Stamp duty | Filing fee | DHC | Our service fee | Total |
|---|---|---|---|---|
| ₹17,500 | ₹15,000 | ₹350 | ₹1,700 | ₹34,550 |
why?
Property (must be perfect)
The property, paper by paper side by side, the main paper first
FLAT NO 1101 11TH FLOOR BUILDING NO A GANGA ARIA, SURVEY NO 24/1/2/3/4/5/10,SURVEY NO 67 HISSA NO 1B/10, MOUJE DHANORI TAL HAVELI DIST PUNE
FLAT NO 1101 11TH FLOOR BUILDING NO A GANGA ARIA SURVEY NO 24/1/2/3/4/5/10 AND SURVEY NO 67 HISSA NO 1B/10 MOUJE DHANORI TAL HAVELI DIST PUNE
411015
FLAT NO 1101 11TH FLOOR BUILDING NO A GANGA ARIA SURVEY NO 24/1/2/3/4/5/10
SURVEY NO 67 HISSA NO 1B/10 MOUJE DHANORI TAL HAVELI DIST PUNE
PUNE
Parties
| Role | Name | PAN | Aadhaar |
|---|---|---|---|
| mortgagor | Vineeth Madhusoodhanan Menon | …3027 | |
| co_mortgagor | VINEETH M MENON | AZCPM1560G | |
| co_mortgagor | DIANA GERARD DASS | AXEPD5289M | …8143 |
All mail records (for Abhijit — safe to ignore)
| Template | To | When |
|---|---|---|
| fee quote | mohammad.ansari@icicihfc.com | 45d ago |
| document chase | mohammad.ansari@icicihfc.com | 45d ago |
| documents acknowledged | mohammad.ansari@icicihfc.com | 44d ago |
What EzDocs read from each document — check anything marked in red
1990-07-26
Vineeth Madhusoodhanan Menon
True
3027
raw reading (for Abhijit)
{'dob': '1990-07-26', 'pan': None, 'name': 'Vineeth Madhusoodhanan Menon', 'legible': True, 'aadhaar_last4': '3027', 'quality_issue': None}1990-07-26
AZCPM1560G
VINEETH M MENON
True
raw reading (for Abhijit)
{'dob': '1990-07-26', 'pan': 'AZCPM1560G', 'name': 'VINEETH M MENON', 'legible': True, 'aadhaar_last4': None, 'quality_issue': None}1989-05-31
AXEPD5289M
DIANA GERARD DASS
True
raw reading (for Abhijit)
{'dob': '1989-05-31', 'pan': 'AXEPD5289M', 'name': 'DIANA GERARD DASS', 'legible': True, 'aadhaar_last4': None, 'quality_issue': None}1989-01-01
Diana Gerard Dass
True
8143
raw reading (for Abhijit)
{'dob': '1989-01-01', 'pan': None, 'name': 'Diana Gerard Dass', 'legible': True, 'aadhaar_last4': '8143', 'quality_issue': None}77000345058
True
Home Loan
1.0
1840000
10.3
25/08/2026
HF-38-VER-14-01072026/KFS
VINEΕΤΗ Μ ΜΕΝON, DIANA GERARD DASS
8446400712
False
raw reading (for Abhijit)
{'lan': '77000345058', 'legible': True, 'loan_type': 'Home Loan', 'confidence': 1.0, 'loan_amount': 1840000, 'interest_rate': 10.3, 'quality_issue': None, 'sanction_date': '25/08/2026', 'letter_version': 'HF-38-VER-14-01072026/KFS', 'applicant_names': ['VINEΕΤΗ Μ ΜΕΝON', 'DIANA GERARD DASS'], 'applicant_mobile': '8446400712', 'property_address': {'pin': None, 'road': None, 'state': None, 'taluka': None, 'flat_no': None, 'district': None, 'floor_no': None, 'landmark': None, 'full_address': None, 'village_city': None, 'building_name': None, 'survey_or_cts_no': None}, 'insurance_premium': None, 'includes_insurance': False, 'total_with_insurance': None, 'security_address_verbatim': None}2026-08-31
34550.0
UPI
EZDOCS
raw reading (for Abhijit)
{'utr': None, 'date': '2026-08-31', 'amount': 34550.0, 'method': 'UPI', 'payee_upi': None, 'payee_name': 'EZDOCS', 'payer_name': None, 'debit_notification_text': None}kind: payment_screenshot; payments: [{'utr': None, 'date': '2026-08-31', 'page': 1, 'time': '20:58', 'payee': 'EZDOCS', 'amount': 34550.0, 'direction': 'credit', 'narration': None, 'proof_kind': 'success_screen'}]; rows_
raw reading (for Abhijit)
{'payments_inside': {'bank': None, 'kind': 'payment_screenshot', 'payments': [{'utr': None, 'date': '2026-08-31', 'page': 1, 'time': '20:58', 'payee': 'EZDOCS', 'amount': 34550.0, 'direction': 'credit', 'narration': None, 'proof_kind': 'success_screen'}], 'rows_read': 1, 'account_last4': None, 'account_holder': None}}True
PROPERTY ADDRESS block
loan_ref: 77000345057; report_id: HRQ-26-146944; customer_name: Vineeth M Menon
1
taken: both the same; legal_address: Flat No 1101 11th Floor Building No A Ganga Aria Survey No 24/1/2/3/4/5/10 And Survey No 67 Hissa No 1b/10 Mouje Dhanori Tal Haveli Dist Pune; property_address: Flat No 1101 11th Floo
pin: 411015; state: Maharashtra; taluka: Haveli; Flat no: Flat No 1101; district: Pune; Floor: 11th Floor; landmark: Near Janta Raja Chowk; Address: Flat No 1101, 11th Floor, Building No A, Ganga Aria, Survey No
Flat No 1101 11th Floor Building No A Ganga Aria Survey No 24/1/2/3/4/5/10,Survey No 67 Hissa No 1b/10, Mouje Dhanori Tal Haveli Dist Pune
raw reading (for Abhijit)
{'found': True, 'found_in': 'PROPERTY ADDRESS block', 'area_sq_m': None, 'paper_for': {'loan_ref': '77000345057', 'report_id': 'HRQ-26-146944', 'customer_name': 'Vineeth M Menon'}, 'pin_other': None, 'confidence': 1, 'address_lines': {'taken': 'both the same', 'legal_address': 'Flat No 1101 11th Floor Building No A Ganga Aria Survey No 24/1/2/3/4/5/10 And Survey No 67 Hissa No 1b/10 Mouje Dhanori Tal Haveli Dist Pune', 'property_address': 'Flat No 1101 11th Floor Building No A Ganga Aria, Survey No 24/1/2/3/4/5/10,Survey No 67 Hissa No 1b/10, Mouje Dhanori Tal Haveli Dist Pune'}, 'property_address': {'pin': '411015', 'road': None, 'state': 'Maharashtra', 'taluka': 'Haveli', 'flat_no': 'Flat No 1101', 'district': 'Pune', 'floor_no': '11th Floor', 'landmark': 'Near Janta Raja Chowk', 'full_address': 'Flat No 1101, 11th Floor, Building No A, Ganga Aria, Survey No 24/1/2/3/4/5/10, Survey No 67 Hissa No 1b/10, Mouje Dhanori, Tal Haveli, Dist Pune, Pune, 411015, India', 'village_city': 'Dhanori', 'building_name': 'Ganga Aria', 'survey_or_cts_no': 'Survey No 24/1/2/3/4/5/10, Survey No 67 Hissa No 1b/10'}, 'security_address_verbatim': 'Flat No 1101 11th Floor Building No A Ganga Aria Survey No 24/1/2/3/4/5/10,Survey No 67 Hissa No 1b/10, Mouje Dhanori Tal Haveli Dist Pune'}Technical record (for Abhijit — safe to ignore)
| 44m ago | EzDocs | reader_efiling_verdict | {'fp': '0b1a37d28a92d6bb', 'asked': True, 'findings': [{'do': 'Ask the branch for the MOTD or the mortgage date.', 'box': 'Date of Mortgage', 'why': 'The date of mortgage is required for the filing.', 'page': 'Start page |
| 45m ago | EzDocs | reader_mail_addition | {'fp': '912be4ce8e0be884', 'add': {}, 'why': '', 'asked': True, 'quote': '', 'same_property': True} |
| 9h ago | EzDocs | draft_withdrawn | {'why': "the team's own mail of 31 Aug, 21:47 shared the paid challan — the draft it answers is taken off", 'count': 1, 'kinds': ['ack_docs']} |
| 9h ago | EzDocs | draft_withdrawn | {'why': "the team's own mail of 31 Aug, 14:23 sent the calculation — the draft it answers is taken off", 'count': 1, 'kinds': ['fee_quote']} |
| 8d ago | EzDocs | boxes_gathered | {'how': 'uri', 'why': 'quick sweep', 'docs': ['HRQ-26-146944_INDProcessRequest_2500320260831141638016.pdf', 'KFSLetter_77000345058 (1).pdf', 'app aadhar.jpeg', 'coapp aadhar.jpeg', 'app pan.jpeg', 'coapp pan.jpeg', 'imag |
| 8d ago | EzDocs | challan_boxes_by_rules | {'fp': '51abad448cf22735', 'why': 'EzDocs wrote more than the boxes hold, twice (box 1 had 102 characters (it holds 100))', 'anew': 'first'} |
| 8d ago | EzDocs | box_taken_over_by_paper | {'box': 'property.Second number', 'now': '1b/10', 'src': 'technical_report', 'was': '24/1/2/3/4/5/10, 67', 'why': "no paper put the old value there — it came from the branch's mail, a derivation or a pattern. technical_rep |
| 8d ago | EzDocs | box_taken_over_by_paper | {'box': 'property.Second number type', 'now': 'HISSA', 'src': 'technical_report', 'was': 'SURVEY', 'why': "no paper put the old value there — it came from the branch's mail, a derivation or a pattern. technical_report prints thi |
| 8d ago | EzDocs | pages_trimmed480 | {'of': 13, 'why': "a long paper's pages that carry the facts go to EzDocs; the rest (photos, annexures) do not", 'file': 'KFSLetter_77000345058 (1).pdf', 'kept': [1, 2, 3, 4, 9, 10, 11, 12, 13], 'doc_id': 'be8d0609-7 |
| 8d ago | EzDocs | property_numbers_completed | {'now': {'Number': '24/1/2/3/4/5/10, 67', 'Second number': '24/1/2/3/4/5/10, 67'}, 'was': {'Number': '24/1/2/3/4/5/10', 'Second number': '67'}, 'why': "the property's own words print more numbers of this kind than |
| 8d ago | EzDocs | closed_from_desk_words | {'why': "the NOI team's own mail on this thread says the Index II was already shared — an old, finished case; any waiting chase was withdrawn"} |
| 13d ago | EzDocs | cards_read | {'why': 'read card by card — this file holds one card; its own reading stands', 'file': 'app aadhar.jpeg', 'cards': 1, 'doc_id': '8b649136-ae54-4d08-b6c9-a2158c7a07b0', 'applied': 0} |
| 13d ago | EzDocs | cards_read | {'why': 'read card by card — this file holds one card; its own reading stands', 'file': 'app pan.jpeg', 'cards': 1, 'doc_id': 'c5081480-38d0-40dd-a20d-90b7553316f9', 'applied': 0} |
| 13d ago | EzDocs | cards_read | {'why': 'read card by card — this file holds one card; its own reading stands', 'file': 'coapp pan.jpeg', 'cards': 1, 'doc_id': '3064d3fa-0f20-415c-ba2b-dc065e65bafa', 'applied': 0} |
| 13d ago | EzDocs | cards_read | {'why': 'read card by card — this file holds one card; its own reading stands', 'file': 'coapp aadhar.jpeg', 'cards': 1, 'doc_id': '7a080682-5961-4fa0-803c-4d5c25732cae', 'applied': 0} |
| 18d ago | EzDocs | mail_read_as_shown | {'why': "the mail's plain-text copy carried words the mail itself does not show (a template's words the branch took out, hidden or struck-out text). The mail is what it shows: its text on the case is now the shown copy", |
| 18d ago | EzDocs | property_auto_verified | {'pin': '411015', 'why': 'read from the technical report; flat / building / number, the village and the English description are all there — checked by EzDocs, nothing waits for a person. Correct any box below if it i |
| 18d ago | EzDocs | property_from_report | {'why': 'the sanction letter gave no property; the technical report carries the schedule of the property — read from there; a person verifies box by box before anything files', 'file': 'HRQ-26-146944_INDProcessRequest_25 |
| 18d ago | EzDocs | paper_read_beside | {'why': "this property paper had no reading of its own (it arrived after the case's property was settled) — read once for what it prints, so it sits beside the challan and the e-filing", 'file': 'HRQ-26-146944_INDProcess |
| 19d ago | EzDocs | mail_read_as_shown | {'why': "the mail's plain-text copy carried words the mail itself does not show (a template's words the branch took out, hidden or struck-out text). The mail is what it shows: its text on the case is now the shown copy", |
| 19d ago | EzDocs | mail_read_as_shown | {'why': "the mail's plain-text copy carried words the mail itself does not show (a template's words the branch took out, hidden or struck-out text). The mail is what it shows: its text on the case is now the shown copy", |
| 19d ago | EzDocs | mail_read_as_shown | {'why': "the mail's plain-text copy carried words the mail itself does not show (a template's words the branch took out, hidden or struck-out text). The mail is what it shows: its text on the case is now the shown copy", |
| 20d ago | EzDocs | trail_read | {'why': 'EzDocs read the whole trail as one conversation; what it says is shown on the case — the stage still moves by the papers and the checked per-mail facts', 'done': ['fee_asked', 'fee_paid', 'challan_shared', 'inde |
| 21d ago | EzDocs | trail_read | {'why': 'EzDocs read the whole trail as one conversation; what it says is shown on the case — the stage still moves by the papers and the checked per-mail facts', 'done': ['fee_asked', 'fee_paid', 'challan', 'challan_sha |
| 21d ago | EzDocs | old_thread_stored_only | {'why': 'this thread began before go-live — its mails are stored for the history; nothing is read or drafted; the team works it by hand', 'cutoff': '2026-09-01', 'thread_started': '2026-08-31 08:48:12'} |
| 25d ago | EzDocs | hidden_payment_scan | {'file': 'IMG-20260831-WA0030.jpg', 'kind': 'payment_screenshot', 'found': 0, 'doc_id': 'b73df919-9785-4b2c-a8db-0f70cce2a2f8', 'fetched': True} |
| 30d ago | EzDocs | trail_read | {'why': 'the model read the whole trail as one conversation; what it says is shown on the case — the stage still moves by the papers and the checked per-mail facts', 'done': ['fee_asked', 'fee_paid', 'challan', 'challan_ |
| 31d ago | EzDocs | efiling_found_on_case | {'now': 'AWAITING_INDEX2', 'was': 'CHALLAN_PAID', 'why': 'the paper is the fact and the stage follows it — the case was standing at an earlier step than the people working it. The money is untouched by this.', 'trigger': |
| 42d ago | EzDocs | challan_found_on_case | {'why': 'the challans on the case cover both heads — it belongs in the filing queue, whatever was still listed as missing'} |
| 42d ago | EzDocs | draft_withdrawn | {'why': 'its asks were satisfied meanwhile — nothing pending any more; a fresh mail is written if anything changes', 'count': 1, 'first_lines': ['Dear Team,\n\nWith reference to the captioned case (LAN: 77000345057), the |